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A configurable payment processing platform offering card processing, digital banking, loyalty programs, fraud prevention, account management, and mobile banking capabilities.
Solutions that facilitate various payment methods including credit/debit cards, ACH transfers, wire transfers, and real-time payments.
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PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards for handling cardholder data |
i2c is used by banks/card issuers, who require PCI DSS certification; vendor states payment security is ensured; PCI compliance is industry standard. | |
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Two-Factor Authentication Requires two different authentication methods to verify user identity |
Two-factor authentication is mentioned in whitepapers and security sections for cardholder access. | |
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Tokenization Replaces sensitive card data with unique identification symbols to protect customer information |
Tokenization is explicitly listed for card data protection on the platform’s security documentation. | |
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End-to-End Encryption Data encryption throughout the entire payment process from initiation to completion |
End-to-end encryption for payments is featured in solution overviews and security summary. | |
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Fraud Detection Systems Automated systems that flag suspicious transactions based on patterns and behaviors |
Fraud detection and prevention is a core offering as described in the product’s datasheets. | |
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Compliance Monitoring Ongoing monitoring of transactions for regulatory compliance |
Compliance monitoring is included; i2c advertises global compliance, including regulatory audits. | |
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Security Breach Response Time Time taken to respond to detected security incidents |
No information available | |
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Regular Security Audits Frequency of comprehensive security assessments |
No information available | |
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GDPR Compliance Adherence to General Data Protection Regulation standards for EU customers |
GDPR compliance is required for European clients; i2c marketing materials reference adherence. | |
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AML Screening Anti-Money Laundering screening capabilities integrated into the payment system |
Anti-money laundering checks are detailed as built-in features in compliance documentation. | |
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Biometric Authentication Support for fingerprint, facial recognition, or other biometric verification methods |
Biometric authentication is supported for mobile and digital banking modules. | |
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Vulnerability Assessment Regular testing to identify security vulnerabilities in the system |
Vulnerability assessments are referenced in compliance and security audits. |
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Transaction Volume Capacity Maximum number of transactions the system can handle per second |
No information available | |
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Payment Types Supported Number of different payment methods the system can process (credit, debit, ACH, etc.) |
No information available | |
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Average Transaction Processing Time Average time to complete a standard payment transaction |
No information available | |
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Real-time Processing Ability to process payments in real-time rather than batch processing |
i2c advertises real-time payment processing among primary capabilities. | |
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Batch Processing Capabilities Ability to handle large volumes of transactions in batches |
Batch processing is supported as per implementation and developer docs. | |
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Cross-Currency Support Ability to process payments across different currencies |
Cross-currency processing is promoted for international card and banking operations. | |
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Peak Load Handling Maximum transaction volume during peak periods without performance degradation |
No information available | |
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Recurring Payment Support Capability to handle automated recurring payment schedules |
Recurring payment scheduling is detailed for card and banking services in the platform’s capabilities. | |
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Micropayment Efficiency Cost-effectiveness and efficiency in processing very small payment amounts |
Platform is promoted for cost-efficient micropayment processing. | |
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Settlement Time Average time taken for fund settlement after transaction approval |
No information available | |
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Transaction Success Rate Percentage of transactions successfully completed without errors |
No information available | |
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Smart Routing Intelligent routing of transactions to optimize for cost, speed, or approval rates |
Smart routing to optimize transaction approval and cost is described in solution features. |
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API Availability Comprehensive APIs available for integration with other systems |
Open developer documentation and numerous API references on vendor site. | |
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Core Banking System Integration Seamless integration capabilities with existing core banking platforms |
Platform frequently touts ease of integration with core banking systems. | |
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Third-Party Service Connectors Number of pre-built connectors to third-party services and platforms |
No information available | |
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Open Banking Compliance Adherence to open banking standards allowing secure data sharing |
i2c offers open banking APIs and discusses standards in whitepapers. | |
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Mobile Banking Integration Built-in capabilities for integration with mobile banking applications |
Mobile banking integration is a core platform feature. | |
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E-commerce Platform Integration Ready integration with popular e-commerce platforms |
Products integrate with e-commerce platforms as marketed to issuer and merchant clients. | |
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Implementation Time Average time required to fully implement and integrate the payment system |
No information available | |
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SDK Availability Software Development Kits available for different platforms and languages |
SDKs for mobile, web, and partner integrations available per developer resources. | |
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Webhook Support Support for webhook notifications for real-time event communication |
Webhook/event notification support in developer documentation for integrations. | |
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Custom Integration Development Vendor support for developing custom integrations specific to the bank's needs |
Custom integrations, including vendor-build options, are available as a service. | |
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Integration Documentation Quality Comprehensiveness and clarity of integration documentation |
Integration docs are described as comprehensive and detailed on developer portal. | |
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Integration Testing Environment Availability of sandbox or testing environment for integration development |
Sandbox/test environment access is mentioned on the developer site. |
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Checkout Experience Customization Ability to customize the payment checkout experience for customers |
Checkout/UX customization options are described in solution documentation. | |
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Mobile Responsiveness Payment interfaces automatically adapt to mobile device screens |
Mobile-responsiveness for banking/payment interfaces is emphasized as a strength. | |
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Payment Method Variety Number of payment options available to customers (cards, digital wallets, etc.) |
No information available | |
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Customer Authentication Steps Number of steps required for customer authentication during payment |
No information available | |
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Digital Receipt Options Ability to provide digital receipts through various channels (email, SMS, app) |
Digital receipts (SMS, app, web, email) supported across delivery channels. | |
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Saved Payment Methods Capability for customers to securely save payment information for future use |
Card data and payment details can be securely stored for repeat payments. | |
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Multi-language Support Number of languages supported in customer-facing interfaces |
No information available | |
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Payment Status Notifications Real-time notifications to customers about payment status changes |
Platform supports instant notifications for payment status via multiple channels. | |
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White-label Capability Ability to brand payment interfaces with the bank's own branding |
White-labeling is supported for partners, banks, and programs. | |
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Accessibility Compliance Adherence to accessibility standards (WCAG) for users with disabilities |
i2c claims accessibility compliance including WCAG for digital channels. | |
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Customer Support Channels Number of channels available for customer payment support |
No information available | |
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One-click Payments Support for simplified one-click payment options for returning customers |
One-click/repeat payment flows described for stored credentials/users. |
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Real-time Transaction Dashboard Interactive dashboard showing real-time payment activity |
Dashboard for real-time transaction monitoring available to clients. | |
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Custom Report Builder Tools allowing users to create customized payment reports |
Custom report tools described under analytics features. | |
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Predefined Report Templates Number of ready-to-use report templates for common payment analytics needs |
No information available | |
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Data Export Options Number of formats available for exporting payment data (CSV, PDF, Excel, etc.) |
No information available | |
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Historical Data Retention Length of time transaction data is stored and accessible for reporting |
No information available | |
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Automated Reporting Capability to schedule and automatically deliver reports |
Reports can be scheduled and delivered automatically. | |
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Payment Trend Analysis Advanced analytics tools for identifying payment trends and patterns |
Advanced trend analysis/analytics tools referenced in feature set. | |
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Customer Segmentation Analytics Tools for analyzing payment behavior across different customer segments |
Tools for segmentation and cohort analysis referenced in analytics module. | |
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Fraud Pattern Detection Advanced analytics specifically designed to identify potential fraud patterns |
Fraud pattern analytics highlighted under analytics suite. | |
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Merchant Performance Analytics Tools for analyzing payment performance across different merchants or channels |
Merchant/channel analytics among built-in capabilities. | |
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Regulatory Reporting Templates Pre-built reports meeting regulatory requirements for payment reporting |
Regulatory reporting included for compliance requirements. | |
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API Access to Analytics Ability to access analytics data via API for integration with other systems |
Analytics data available via APIs for system integration. |
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Transaction Fee Structure Clarity and competitiveness of per-transaction fee model |
Transparent and competitive transaction fee structures referenced in product overviews. | |
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Average Per-Transaction Cost Average cost per payment transaction |
No information available | |
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Volume-Based Discounts Availability of reduced fees based on transaction volume |
Volume-based discounts are mentioned in partner/enterprise pricing models. | |
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Implementation Cost One-time cost for system implementation and integration |
No information available | |
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Monthly/Annual Base Fee Recurring fixed cost regardless of transaction volume |
No information available | |
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International Payment Premiums Additional costs for processing international payments |
No information available | |
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Chargeback Fee Structure Costs associated with handling payment chargebacks |
No information available | |
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Pricing Transparency Clarity and comprehensiveness of pricing information |
Pricing transparency listed as a competitive differentiator in collateral. | |
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Contract Flexibility Flexibility in contract terms and ability to adjust services |
Flexible contract/pricing options described for banking/issuer clients. | |
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Currency Conversion Fees Additional costs for currency conversion in cross-currency payments |
No information available | |
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Early Termination Fees Penalties for early contract termination |
No information available | |
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Premium Support Costs Additional costs for enhanced support levels |
No information available |
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System Uptime Guarantee Guaranteed percentage of system availability |
No information available | |
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Disaster Recovery Time Time to restore system functionality after a major disruption |
No information available | |
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Redundancy Systems Multiple backup systems to prevent service interruption |
Redundant data centers and backup systems referenced in reliability claims. | |
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Geographic Distribution Number of geographic regions with redundant data centers |
No information available | |
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Maintenance Downtime Average scheduled downtime for system maintenance per month |
No information available | |
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Load Testing Capability Maximum demonstrated transaction volume in load testing |
No information available | |
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Data Backup Frequency How often system data is backed up |
No information available | |
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System Response Time Average time for system to respond to a standard API request |
No information available | |
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SLA Enforcement Clear Service Level Agreements with penalties for non-compliance |
SLA enforcement and penalties referenced as part of enterprise contracts. | |
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Performance Degradation Threshold Transaction volume at which system performance begins to degrade |
No information available | |
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Automatic Scaling System automatically scales resources based on demand |
Automatic scaling (cloud-based) referenced as part of platform technical advantage. | |
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Health Monitoring Tools Comprehensive tools for monitoring system health and performance |
Health monitoring dashboards and system monitoring tools are included for clients. |
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Contactless Payment Support Support for NFC and other contactless payment technologies |
Contactless/NFC payment support described for issued cards and mobile integrations. | |
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QR Code Payment Support Capability to process payments via QR codes |
QR code payment support offered within digital wallet/payment integrations. | |
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Buy Now Pay Later Integration Support for Buy Now Pay Later payment options |
No information available | |
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Cryptocurrency Payment Support Ability to accept payments in cryptocurrencies |
Cryptocurrency support offered as an option for select issuing partners; referenced in product news. | |
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Number of Supported Digital Wallets Number of digital wallet platforms supported (Apple Pay, Google Pay, etc.) |
No information available | |
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Voice-Activated Payments Support for voice-activated payment processing |
No information available | |
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Wearable Device Payment Support Compatibility with payments from wearable devices |
Integration with Apple Watch, Google Wear OS payments, etc. available. | |
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IoT Payment Capability Support for Internet of Things payment scenarios |
IoT payment support referenced for connected devices (e.g. in telematics, retail). | |
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Social Media Payment Integration Direct integration with social media platforms for payments |
No information available | |
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Open Banking API Compliance Compliance with latest open banking API standards |
Open banking API compliance described in technical integration literature. | |
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Blockchain Technology Integration Use of blockchain for payment processing or verification |
Blockchain integration referenced, especially for settlements and ledger transparency. | |
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Innovation Release Frequency Frequency of new feature releases and updates |
No information available |
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24/7 Support Availability Availability of technical support around the clock |
24/7 support availability touted in vendor support overview. | |
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Support Response Time Average time to respond to support inquiries |
No information available | |
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Support Channels Number of different channels available for support (phone, email, chat, etc.) |
No information available | |
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Dedicated Account Manager Assignment of a dedicated account manager for ongoing support |
Dedicated account manager included for enterprise clients. | |
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Implementation Support Level of support provided during system implementation |
Implementation support, both technical and onboarding, is referenced. | |
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Training Resources Comprehensiveness of training materials and resources |
Training documentation/resources mentioned for staff enablement. | |
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User Documentation Quality Clarity and completeness of user documentation |
User documentation, including guides and FAQs, referenced throughout solution. | |
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Community Support Forum Availability of user community for peer support |
Support community/online portal indicated in customer support section. | |
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Regular System Updates Frequency of system updates and improvements |
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Platform is regularly updated as described in press releases and roadmap. | |
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Service Credits for Downtime Financial compensation offered for service disruptions |
Service credits included in SLAs for downtime/service interruption compensation. | |
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Post-Implementation Review Structured review process after implementation to ensure optimal configuration |
Post-implementation review process cited in project documentation. | |
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Escalation Process Clear process for escalating unresolved issues to higher support levels |
Escalation procedures for support/incident management described. |
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Maximum Transaction Capacity Upper limit of transaction volume the system can handle |
No information available | |
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Geographic Expansion Support Ease of expanding payment processing to new geographic regions |
Ease of launching into new countries/regions is a frequently highlighted feature. | |
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Multi-Entity Support Ability to support multiple business entities within the same system |
Multi-entity (multiple bank/program entities) management available. | |
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New Payment Method Addition Time Average time required to add support for a new payment method |
No information available | |
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Scalable Pricing Model Pricing structure that scales efficiently with business growth |
Pricing models that scale with business growth are referenced. | |
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API Rate Limits Maximum number of API calls allowed per minute |
No information available | |
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Multi-Currency Expansion Ease of adding new currency support |
Multi-currency and the ability to quickly add new ones is documented. | |
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Database Scalability Ability of the database to scale with growing transaction history |
Described as cloud-native with elastic, scalable database infrastructure. | |
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Feature Request Process Clear process for requesting and implementing new features |
Feature request and feedback process described in customer engagement material. | |
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Custom Development Support Vendor support for custom development needs as the business grows |
Custom feature and program development provided as a service. | |
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Backward Compatibility Ensuring new versions remain compatible with existing integrations |
Backward compatibility with previous integrations mentioned in technical FAQs. | |
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Growth Planning Support Vendor assistance with planning for future growth and scaling |
Growth and scale planning support mentioned in go-to-market project offerings. |
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