Advanced payment processing solutions for financial institutions, including payment processing automation, reconciliation, compliance monitoring, and reporting tools.
More about Broadridge Financial Solutions
Solutions for processing, clearing, and settling various types of payments efficiently and accurately.
More Payment Operations Systems
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Real-time Processing Ability to process and settle payments instantly. |
Broadridge positions its solution as enabling real-time/instant payment processing for institutions. Product brochures mention support for RTP, Faster Payments, and real-time workflows. | |
Batch Processing Supports scheduled group processing of payments. |
Batch processing (scheduled group processing) is a standard offering; referenced in product collateral regarding handling large volumes of recurring or batch-based payments. | |
Multi-currency Support Handles transactions in different currencies. |
Multi-currency support is advertised for cross-border and international payment operations, including FX workflows. | |
High Transaction Throughput Maximum number of payment transactions processed per second. |
No information available | |
Automated Reconciliation System automatically matches incoming and outgoing payments with records. |
Product documentation highlights automated reconciliation for payments and cash positions as a key differentiator. | |
Payment Limits Configurable maximum and minimum amount per transaction. |
Broadridge refers to configurable payment limits as part of its control and compliance automation offering. | |
Duplicate Payment Detection Identifies and prevents the execution of duplicate payments. |
Duplicate payment detection/prevention workflows are named as part of risk mitigation and compliance. | |
STP (Straight Through Processing) Payments pass from initiation to settlement without manual intervention. |
Straight through processing (STP) is a primary product capability, eliminating manual intervention. | |
Multi-bank Settlement Supports payments to or from accounts at multiple banks. |
Supports multi-bank settlement—Broadridge advertises consolidated payments and liquidity management for multiple accounts/banks. | |
Fee Calculation Engine Automated calculation and deduction of transaction fees. |
Fee calculation and automated deduction highlighted as part of payment lifecycle management. | |
ISO 20022 Compliance Supports new messaging standards for international and domestic payments. |
Explicit support for ISO 20022 compliance is stated in brochures and public documentation. | |
Failover and Redundancy Inbuilt mechanisms for high-availability and disaster recovery. |
High availability, failover, and redundancy referenced for critical payment infrastructure. | |
Transaction Rollback Ability to revert both sides of a payment in case of errors. |
Transaction rollback cited as a key feature for error management and exception handling. | |
Automated Fees & Charges Deduction System can automatically calculate and deduct charges and fees per payment. |
Automated calculation and deduction of fees/charges referenced; typically aligned with fee engine capabilities. | |
End-of-Day Processing Speed Speed at which EOD payment batches and postings are processed. |
No information available |
Multi-factor Authentication Requires multiple forms of verification for user/system access. |
Multi-factor authentication is described as a key security safeguard in compliance documentation. | |
Data Encryption Encryption of payment data at rest and in transit. |
Payment data encryption at rest and in transit is documented as standard for compliance. | |
Role-Based Access Control (RBAC) Users are provided access only to necessary features based on their role. |
Role-based access control (RBAC) is highlighted as standard for all Broadridge platforms. | |
Audit Trail Logs all user and system actions for compliance and review. |
Audit trail, logging, and compliance monitoring form part of the control and governance feature set. | |
PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards. |
PCI DSS compliance included as part of their payment security certifications. | |
AML Screening Automatic screening of payments and parties against global AML lists. |
AML screening is part of the broader compliance toolkit per solution overview. | |
Fraud Detection Engine System detects and flags suspicious or fraudulent transactions. |
Fraud detection (rules and screening) is included as a compliance solution element. | |
Sanctions List Filtering Payment instructions screened against up-to-date sanctions lists. |
Sanctions list and embargo filtering is referenced under compliance monitoring. | |
User Activity Monitoring Real-time monitoring of user actions for unusual behavior. |
No information available | |
Incident Response Integration Integrates with incident management for prompt investigation. |
No information available | |
Data Masking Sensitive data is masked from unauthorized users. |
No information available | |
Automated Regulatory Reporting Payment data formatted and sent to regulators as required. |
Automated regulatory reporting for global regimes (e.g., SWIFT, SEPA, ML, fraud) is highlighted. | |
Configurable Fraud Rules Bank can set or modify parameters for automatic fraud detection. |
Rules-driven fraud management allows configurable alerts/rules per client. | |
Tokenization Support Sensitive payment data is replaced with non-sensitive tokens. |
No information available | |
Transaction Time-out Automatic cancellation of incomplete or suspicious payment transactions. |
No information available |
API Availability Developers can access payment functions via documented APIs. |
Public API documentation available for integrations and developer access. | |
Webhooks/Callbacks Real-time notifications sent to external systems on payment events. |
No information available | |
Core Banking Integration Direct and seamless integration with core banking platforms. |
Solution integrates with leading core banking systems (mentions SAP, Oracle, T24, etc.) | |
Third-party Payment Gateway Support Connects with external payment gateways/processors. |
Third-party payment gateway integrations cited in features for partner connectivity. | |
Open Banking (PSD2) Support Supports open banking protocols for API-based data exchange. |
Open banking, PSD2-compliant APIs specifically mentioned in solution overviews. | |
File Import/Export Upload or download bulk payment instructions in standard formats. |
File import/export (e.g., CSV/XML upload/download) for bulk payment processing is described. | |
SWIFT Connectivity Secure integration with SWIFT for cross-border payments. |
SWIFT connectivity for cross-border/wire transfers is offered. | |
Instant Payment Network Access Participates in real-time payment networks (e.g., RTP, Faster Payments). |
Access to instant payment rails (RTP, Faster Payments) is called out in documentation. | |
SOAP and RESTful Services Supports both SOAP and REST API standards for interfacing. |
No information available | |
Integration Middleware Support Works with standard integration brokers and ESBs. |
No information available | |
SFTP/FTP Interface Supports secure batch file transfer with partners or corporate clients. |
No information available | |
Customizable Data Mapping Bank can map/transform incoming and outgoing messages/fields. |
No information available | |
Cloud Platform Integration Works with major cloud providers for deployment and integration. |
Broadridge solutions are cloud deployable and integrate with AWS, Azure, etc. | |
API Rate Limit Maximum number of API requests per second the system can handle. |
No information available | |
Latency to Core Banking System Average time for payment transaction to reflect in core system. |
No information available |
Web-based Dashboard Centralized graphical UI to monitor and manage payments. |
Centralized, web-based dashboard is highlighted in UI/UX product overviews. | |
Customizable User Roles Configure access and permissions for each user type. |
No information available | |
Self-Service Payment Initiation Clients and internal users can initiate payments on their own. |
Self-service portal for clients to initiate and track payments is highlighted in sales collateral. | |
Mobile App Support Payments can be created/approved via mobile devices. |
No information available | |
Bulk Payment Upload Upload multiple payment instructions in one action. |
Bulk payment upload for high-volume clients referenced in solution datasheets. | |
Live Payment Tracker Monitor statuses of payments in real-time. |
No information available | |
Language Localization User interface available in multiple languages. |
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Accessibility Features Complies with accessibility (e.g., WCAG) standards for users with disabilities. |
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Search and Filter Tools Advanced search, filter, and reporting on payment history. |
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Payment Confirmation to Customer Provides confirmation or receipt to customers after payment is completed. |
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Custom Fields and Templates Create and use custom fields or templates for different payment types. |
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Multi-factor Authentication to UI UI access requires more than one method of authentication. |
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Customizable Theme/Branding UI can be branded with bank logo and colors. |
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Concurrent UI Users Number of users who can access the interface simultaneously. |
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User Session Timeout Automatic logout after a period of inactivity. |
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ACH/SEPA Payments Supports initiation and settlement of ACH or SEPA transfers. |
ACH and SEPA/automated clearing house payments are typical of Broadridge's payment capabilities. | |
Wire Transfers (SWIFT) Supports sending and receiving wire transfers over SWIFT. |
Broadridge supports wire transfers (SWIFT)—explicit coverage for cross-border. | |
Instant/Real-Time Payments Handles instant payment rails (e.g., RTP, Faster Payments). |
Instant/real-time payments supported per solution page mentioning participation in instant payment networks. | |
Domestic and International Payments Supports payments within and outside the country. |
Domestic and international payment capabilities are standard and highlighted in overviews. | |
Card Payment Processing Can process credit/debit card-based payments. |
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Digital Wallet Integration Supports sending/receiving to/from digital wallets. |
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Cheque Processing Handles paper-based transaction types such as cheques. |
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Bill Payment Allows bank clients to pay bills to merchants/utilities. |
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P2P Payments Supports person-to-person/peer-to-peer payments. |
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Contactless Payments Supports NFC or QR-based payment methods. |
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Recurring Payment Scheduling Allows setup and management of scheduled/recurring payments. |
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Request for Payment (RFP) Supports functionality to send requests for payment to payors. |
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Bulk/Batch Payment Support System supports handling bulk payment files and transactions. |
Bulk/batch payment file management is directly supported and detailed. | |
Utility/Tax Payments Handles specific workflow for utility and tax payment processing. |
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Limit on Payment Channels Total number of distinct payment channels supported. |
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Payment Queue Management Manage, prioritize, and manually intervene in payment queues. |
Queue management features—manual override for exception handling and prioritization—are noted. | |
Automated Alerts/Notifications System generates real-time alerts for payment failures or exceptions. |
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System Health Dashboard Graphical representation of payment engine and infrastructure status. |
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Transaction Latency Monitoring Monitors time from initiation to completion for payments. |
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Capacity Scaling Automated or manual resource scaling for load spikes. |
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Manual Override/Intervention Authorized users can halt, re-route, or escalate payments manually. |
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Exception Handling Workflow Automated and manual workflows for exception and error management. |
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SLA Enforcement and Tracking Monitors and enforces service level agreements for payments. |
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Processing Uptime Percentage of time the system is fully operational. |
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Error Rate Average number of failed or rejected payments per 1,000. |
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Real-time Payment Volume Monitoring Tracks total number of payments in process at any moment. |
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Processing Backlog Visibility Ability to view, report, and clear backlogged payment transactions. |
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Automated Retry for Failed Payments System automatically re-attempts failed payments. |
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Escalation Workflow Workflow for routing high-priority or stuck payments to operations staff. |
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Aggregated Processing Reports System generates periodic summaries of all payment operations. |
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Real-time Reporting Instant reports on payment status, volume, and exceptions. |
Broadridge provides real-time reporting tools for payment activity as part of its analytics suite. | |
Custom Report Builder Configurable tool for designing custom reports on payments. |
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Regulatory Reporting Templates Pre-built templates for required compliance/regulatory reporting. |
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Drill-down Analytics Ability to explore data from high-level to transaction details. |
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Payment Trend Analysis System provides analytics to identify payment usage patterns/trends. |
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Exception Reporting Automatic reporting of failed, rejected, or exception events. |
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Daily Summaries Automatic creation of day-end summaries of payment activities. |
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Custom Export Formats Exports reports in multiple common data formats (CSV, XLS, XML). |
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Dashboards for KPIs Interactive dashboards for key payment and processing metrics. |
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Scheduled Report Delivery Automated generation and delivery of reports to stakeholders. |
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Performance Benchmarking Analyzes payment system performance against defined benchmarks. |
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Access-controlled Reports Limits report visibility based on user roles and permissions. |
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Real-time Exception Notifications Notifies users of anomalies or exceptions as they occur. |
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Maximum Reporting Volume Maximum number of transactions supported in a single report. |
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Archival Reporting History Duration historic transaction and reporting data is retained. |
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Custom Workflow Configuration Business users can define and change payment process workflow. |
Custom workflow configuration—users can define workflows per bank/process needs; highlighted in solution guides. | |
Rule-based Routing Payments can be routed based on configurable criteria. |
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Custom Alerts/Notifications Configure custom event-based notifications to users. |
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Custom Payment Fields Banks can add custom metadata fields to transactions. |
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UI Customization Change interface layout, colors, or branding. |
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Configurable Payment Validation Rules Ability to define specific rules for payment validation and approval. |
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Role and Permission Editor Create and manage custom user roles and their access permissions. |
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Business Hours Configuration Define bank or processing hours for payment handling. |
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Language/Locale Settings Support for selecting operational language and regional formats. |
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Multi-entity/Multi-branch Support System can be configured for multiple legal entities or branches. |
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Customizable Logging Levels Adjust the level of transaction and system logging. |
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Custom Batch Cut-off Times Define when batch payment processing cut-off occurs. |
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Payment Template Management Setup and manage templates for regularly used payment types. |
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UI Language Pack Number of supported languages for UI customization. |
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Maximum Custom Rules Maximum number of custom validation or routing rules. |
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Horizontal Scaling Capability System can scale by adding more servers/nodes. |
Horizontal scaling and high transaction volumes are covered via high-availability and large-scale deployment references. | |
Vertical Scaling Capability System can use more resources on a single machine. |
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Peak TPS (Transactions per Second) Maximum number of transactions handled at peak workload. |
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Maximum Concurrent Users Total number of users who can operate simultaneously. |
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Automatic Load Balancing Distributes payment processing across multiple systems for efficiency. |
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Disaster Recovery RTO Recovery time objective after a disaster. |
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Disaster Recovery RPO Maximum acceptable data loss (recovery point objective). |
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Geographic Failover Support System can fail over between data centers in different locations. |
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Elastic Scaling Automatic scaling up/down with changing workload. |
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Resource Utilization Monitoring System monitors use of compute, memory, and storage resources. |
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Transaction Processing Latency Average time to process an individual payment. |
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Maximum Payments per Day The upper limit on daily payment volume supported. |
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Cold Start Time Time taken for system to become operational from shutdown. |
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Scalable Data Storage Underlying data storage can grow as transaction volumes increase. |
References to scalable, cloud-ready architectures indicate scalable storage is supported. | |
High-availability (HA) Uptime SLA Guaranteed uptime according to SLA. |
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Cloud Deployment Option Can be deployed in a private or public cloud environment. |
Broadridge Payment Management advertises cloud and SaaS deployment models. | |
On-premise Deployment Option Can be run within bank’s own data centers. |
On-premise and private cloud deployment options are offered for traditional financial services clients. | |
Hybrid Deployment Model Supports operation across cloud and on-premise systems. |
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Automated Software Updates Supports regular, automated updates with minimal downtime. |
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24/7 Vendor Support Offers round-the-clock technical support. |
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Knowledge Base / Documentation Accessible and detailed product documentation for teams. |
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System Self-Diagnostics The platform can self-assess and alert for errors/maintenance. |
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Automated Backup and Restore Enables scheduled backup and rapid restore of all critical data. |
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Sandbox/Test Environment Can deploy a full-featured sandbox environment for testing. |
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Hot Patching Capability Critical patches or fixes can be installed without system downtime. |
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Issue Tracking and Ticketing Integration Integrates with issue/ticket management solutions. |
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Maintenance Window Configuration Flexible scheduling of system maintenance with notifications. |
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Service Monitoring API APIs for external monitoring solutions to check system status. |
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Automated Scaling Policies Rules for automated resource allocation during maintenance or load spikes. |
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Maximum Patches per Year Number of critical patches/upgrades required or supported annually. |
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Integrated Onboarding Workflows Guided onboarding for new payment customers or partners. |
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KYC Integration Integration with Know Your Customer processes and checks. |
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Automated Customer Notifications Automatic status alerts/receipts to payers and beneficiaries. |
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Custom Payment Descriptions Ability to provide custom messages or invoice references. |
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Beneficiary Management Manage, validate, and store beneficiary account information. |
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White-labeling Support System can be branded and customized for partners or clients. |
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Customer Support Integration Integrates with ticketing or CRM systems for issue management. |
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Self-service Payment Status Customers can check the real-time status of their payments online. |
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Automated Fee Disclosure Discloses all fees to customers during payment initiation. |
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Customer Feedback Collection System incorporates surveys or feedback channels on payment experience. |
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Bulk Beneficiary Upload Enables upload and management of multiple beneficiaries at once. |
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Multilingual Customer Communication Supports communication in multiple customer-preferred languages. |
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Customer Data Retention Policy Configurable length of payment and relationship data retention. |
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Customer Payment Templates Enables customers to create and use templates for frequent payments. |
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Limits per Customer Account Customizable transaction or volume limits per account. |
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API-first Architecture System design ensures all functions are exposed as APIs. |
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AI/ML-driven Fraud Detection Uses machine learning to detect evolving payment fraud patterns. |
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Blockchain/Ripple Integration Supports distributed ledger/payment rail connectivity. |
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Crypto Payment Support Can initiate, receive, or settle cryptocurrencies. |
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Regulatory Sandbox Support Can be used in regulatory test environments for payment innovation. |
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Support for Digital Identity Integrates with digital identity standards for payment initiation. |
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Continuous Deployment Pipeline DevOps pipeline for rapid delivery of new features. |
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Pluggable Payment Rails System supports adding new payment networks/rails with minimal effort. |
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Open API Developer Portal Portal for third parties and fintechs to build on payment APIs. |
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Sandbox Transaction Capacity Number of test transactions supported in sandbox. |
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Third-party App Ecosystem Supports plug-in third-party or marketplace applications. |
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Smart Contract Support Can trigger payments or settlements by smart contract. |
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Support for IoT Payments Handles payments initiated by IoT-connected devices. |
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API Versioning Control Supports releasing and maintaining multiple API versions. |
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Innovation Roadmap Release Frequency Planned new feature releases per year. |
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