Intelligent automation platform for banking operations that combines document capture, management, and process automation. Features include cognitive document automation, mobile capture, e-signature capabilities, case management, and compliance support for banking regulations.
Solutions for capturing, storing, managing, and retrieving banking documents and records.
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Multi-Channel Input Ability to import documents from various sources (scanners, email, mobile, direct upload, etc.) |
Kofax marketing and product docs highlight multi-channel input including scanners, email, web, mobile and direct upload as a core functionality for document capture. | |
Batch Scanning Enables scanning and processing of multiple documents simultaneously. |
Batch scanning is standard in Kofax solutions for enterprise document ingestion and included in TotalAgility for banking use cases. | |
Optical Character Recognition (OCR) Automatically extracts text from scanned images or PDF files. |
Kofax is a leader in enterprise OCR and cognitive capture; OCR is a core product component. | |
Barcode Recognition Reads and interprets barcodes to auto-populate metadata fields. |
Barcode recognition is included in Kofax TotalAgility capture to automate metadata population. | |
Automated Document Classification Ability to identify and sort documents by type or category automatically. |
Automated document classification (by form type, content etc.) is advertised as a document intelligence feature. | |
Mobile Capture Support Supports capturing and submitting documents via mobile devices. |
Mobile capture support is highlighted for branch and remote staff to submit documents via smartphone/tablet apps. | |
Document Import Speed The speed at which documents are ingested into the system. |
No information available | |
File Format Compatibility The number of different file formats supported for import (PDF, DOCX, JPEG, etc.). |
No information available | |
Auto-Rotation of Scanned Documents Detects and rotates wrongly oriented scanned documents automatically. |
Auto-rotation is a standard Kofax scan and capture image enhancement feature. | |
Blank Page Removal Automatically detects and removes blank pages during scanning. |
Blank page removal is natively available in Kofax image processing pipeline. | |
Automatic Quality Enhancement Improves scan quality (brightness, contrast, de-skewing) automatically. |
Automatic quality enhancement (deskew, despeckle, brightness, contrast) is standard in Kofax capture software. |
Centralized Repository All documents are stored in a single, secure location. |
Centralized, secure document repository is a core function. Kofax also supports integration with enterprise content management systems. | |
Document Versioning Tracks and stores previous versions of documents. |
Versioning support described in Kofax documentation for compliant operations. | |
Retention Policy Management Configurable policies for document retention and automatic disposal. |
Retention and disposal policies (configurable by doc type) highlighted for compliance in financial industries. | |
Data Encryption At Rest Stores documents in an encrypted format while static. |
Data encryption at rest is promoted as a security compliance feature for Kofax document repositories. | |
Data Encryption In Transit Encrypts documents as they are transferred within or outside the system. |
Data in transit is encrypted with TLS/SSL according to Kofax security docs. | |
Compression Efficiency The ability to reduce file size for storage optimization. |
No information available | |
Disaster Recovery Support Integrated backup and restore functionalities. |
Disaster recovery and backup/restore capability detailed in solution architecture. | |
Geographic Redundancy Storage of documents in multiple physical locations. |
Kofax supports redundant storage (geo-redundancy) in enterprise and banking deployments. | |
Storage Capacity Maximum volume of documents/data that can be stored. |
No information available | |
Long-Term Archiving Formats Support for non-proprietary, standard archiving formats (PDF/A, TIFF, etc.). |
PDF/A and TIFF long-term preservation compliance is stated in technical materials. |
Full-Text Search Ability to search document content (not just metadata). |
Full-text search is available on both metadata and content (via OCR). | |
Advanced Filtering Multi-criteria searches using fields like date, author, type, etc. |
Search fields include date, type, author, account, and custom fields as part of advanced search. | |
Search Speed Time taken to return results for large repositories. |
No information available | |
Image-Based Search Search based on included images or graphical marks. |
Not as far as we are aware.* Image-based retrieval is not generally standard; Kofax supports image search by tag/metadata, but not visual similarity search. | |
Saved Searches Ability to save complex search queries for reuse. |
Kofax UI allows saving and reusing custom searches. | |
Tagging Support Supports user-defined tagging for quick retrieval. |
User-defined tagging is supported for document management and retrieval. | |
Search Result Export Ability to export search results as lists or documents. |
Exporting search result lists is available in Kofax's reporting/export features. | |
Natural Language Query Support Allows searching using natural, conversational language. |
No information available | |
Recent Searches History Tracks and allows easy retrieval of recent search queries. |
Recent searches/history visible in the search UI. |
Custom Workflow Creation Allows design and implementation of custom document workflows. |
Custom workflow design/implementation is the platform's main differentiator. | |
Integration with Core Banking Systems Direct connectivity with key banking platforms for seamless flow. |
No information available | |
Automated Notifications & Alerts Automatically notify users about required actions or deadlines. |
Automated notifications and workflow alerts available throughout TotalAgility. | |
Approval Routing Facilitates review and approval chains for documents. |
Approval routing/management is a native workflow automation feature. | |
Role-Based Task Assignment Automatic assignment of tasks based on user roles. |
Role-based task assignment available based on user credentials and workflow design. | |
Process Bottleneck Reporting Identifies and reports on delays in document workflows. |
Process bottleneck reports and visual workflow analytics are core dashboard features. | |
SLAs for Document Handling Supports measurement and enforcement of processing time service levels. |
SLAs for workflow/document processing are supported for regulatory compliance. | |
Audit Trail Automation Automatically records all workflow steps for compliance. |
Audit trail for workflow and document actions included and configurable for compliance purposes. | |
Parallel Approval Flows Supports parallel routing for faster document turnaround. |
Parallel approval and review supported in custom workflow configurations. |
Granular Permissioning Define visibility and actions at document/folder/user level. |
Granular permissions can be configured at workspace, folder, and document levels. | |
Secure Internal Sharing Share documents securely within banking teams. |
Secure document sharing within banking teams through controlled access permissions. | |
Secure External Sharing Enable document sharing with clients, regulators, or external auditors securely. |
External client/auditor sharing is supported with access controls, expiring links, and audit trails. | |
Real-Time Co-Authoring Multiple users can simultaneously edit select document types. |
No information available | |
Commenting and Annotations Ability to add comments or markups to documents. |
Commenting and annotation tools are available for collaborative review. | |
Expiration on Shared Links Links to documents automatically expire after a set period. |
Shared link expiration is offered for external access links. | |
Activity Stream/Feed Tracks and displays document activities for easy collaboration. |
Activity feed or audit stream is an included part of Kofax for collaborative environments. | |
Collaborator Count Limit Limit on the number of simultaneous collaborators. |
No information available |
Fine-Grained Access Controls Manage permissions for users, groups, or roles with detail. |
Fine-grained access (by group, role, folder, document) is configurable for compliance needs. | |
Data Masking Obscures sensitive information in documents when viewed by unauthorized users. |
Data masking is available for sensitive data by user role (do not display or redact). | |
Audit Logging Comprehensive logs of all document access and actions for compliance review. |
Audit logging is detailed and can be exported to meet regulatory needs. | |
Regulatory Compliance Certification Product has specific certification (GDPR, SOX, GLBA, etc.). |
Kofax TotalAgility advertises compliance certifications e.g. for GDPR, GLBA, SOX. | |
Multi-Factor Authentication Requires second-level verification for access. |
Multi-factor authentication is available including SMS, OTP, app-based etc. | |
Watermarking Ability to automatically apply watermarks to sensitive documents. |
Watermarking for sensitive and exportable documents is described in security documents. | |
Read-Only Document Distribution Restrict documents to view-only mode for specific users or workflows. |
Read-only distribution can be configured at the workflow or user level. | |
Intrusion Detection Detects and alerts on unauthorized access attempts. |
No information available | |
End-to-End Encryption Ensures all document data is encrypted from capture to storage. |
End-to-end encryption supported, as highlighted in security architecture whitepapers. |
API Availability Comprehensive APIs to access and manage documents programmatically. |
REST APIs are well documented for document/metadata interaction (API availability). | |
Pre-Built Connectors Standard integrations for popular banking, CRM, ERP, and analytics systems. |
Pre-built connectors for common systems like SAP, MS Dynamics, Salesforce, core banking providers. | |
Single Sign-On (SSO) Support for enterprise identity providers for seamless authentication. |
Single Sign-On (SAML, OpenID, Azure AD) described for banking/enterprise deployments. | |
Webhooks/Events Provides real-time notifications to external systems. |
Webhooks and event notifications for external systems are available in the workflow engine. | |
File Sync Support Integrates with enterprise file sync | share platforms (e.g., OneDrive, Box, SharePoint). |
File sync connectors for SharePoint, Box, OneDrive, etc. are featured. | |
Custom Integration Toolkit Tools or SDKs for building custom connectors. |
Custom connector SDK and dev tools are available for integration scenarios. | |
Data Import/Export Tools Bulk upload and export to/from other systems. |
Bulk import/export tools are supported for onboarding/archival/migration in enterprise document management. | |
Integration Scalability The number of concurrent integrations supported. |
No information available |
Modern User Interface Clean, attractive, and responsive UI/UX design. |
Modern UI/UX is emphasized in sales and technical materials; responsive design with dashboards. | |
Personalized Dashboards Custom dashboards show relevant document tasks and alerts. |
Personalized dashboards for tracking document cases, tasks, and workflow alerts are included. | |
Accessibility Features Complies with standards for users with disabilities (WCAG, screen reader support). |
Accessibility (WCAG/screen reader) is supported, based on RFP and compliance documentation. | |
Language Localization Options Supports multiple languages for international banking teams. |
Localizations available for major languages; UI supports multi-language for global banking clients. | |
Mobile App Availability Dedicated mobile applications for both iOS and Android. |
Kofax offers dedicated mobile apps (iOS and Android) for capture and management. | |
Performance Speed Average page load or action time. |
No information available | |
Onboarding & Training Tools Integrated tutorials, help center, and onboarding guides. |
Onboarding, interactive tours, and help center/tutorials are promoted for user ramp-up. | |
Customizable Shortcuts Users can configure shortcuts for frequent tasks. |
Customizable keyboard shortcuts and quick actions available in the UI configuration. | |
Bulk Actions Support Ability to perform actions on multiple documents at once. |
Bulk actions (move, delete, assign, export) supported for selected documents. |
Standard Reports Out-of-the-box reports on document volumes, workflow status, access logs, etc. |
Kofax ships standard reporting templates for workflow, user, and document activity. | |
Custom Report Builder Create tailor-made reports using selected metrics and filters. |
Custom report builder is described for advanced analytics needs. | |
Real-Time Dashboards Live visualization of key metrics and statuses. |
Live dashboards visualize processing volumes, statuses, bottlenecks in real time. | |
Historical Trend Analysis Tracks trends in document and workflow activity over time. |
Historic trend analysis available for workflow metrics in analytical dashboards. | |
Export to XLS/PDF/CSV Ability to export reports in various standard formats. |
Reports support export to various formats: XLS, CSV, PDF. | |
Scheduled Report Delivery Automatic report generation and delivery at scheduled intervals. |
Scheduled/automatic report deliveries are supported. | |
KPI Tracking Ability to define and track key performance indicators. |
KPIs can be defined, visualized, and tracked via custom dashboards and reports. | |
Usage Analytics Insights on system usage, user activity, and access patterns. |
Usage analytics and adoption reports included for admins. | |
Compliance Monitoring Reports/alerts for non-compliant document activities. |
Compliance monitoring (alerts, audit, reports) is a primary regulatory selling point. |
Integrated E-Signature Natively supports digital signatures within document workflows. |
Integrated e-signature via Kofax SignDoc for natively embedding digital signatures. | |
Signature Compliance Complies with legal e-signature standards (eIDAS, ESIGN, UETA). |
Kofax e-signature modules comply with eIDAS, UETA, and ESIGN. | |
Multi-Signatory Workflows Supports multi-party approvals with signatory sequencing. |
Multi-signatory, sequential and parallel e-signature workflows supported. | |
Signature Expiry & Reminders Expiration dates and reminders for pending signatures. |
Can set signature expiry and automated reminders for pending signatures. | |
Template Library Pre-built templates for frequently signed document types. |
Library of reusable document/e-signature templates included with SignDoc. | |
Audit Trail for Signing Chronological record of signing actions. |
Detailed, exportable e-sign audit trail is standard for legal compliance. | |
Biometric Signature Support Includes biometric (handwriting, fingerprint) signature capture. |
Biometric (finger/stylus/handwritten) signature capture is an option via SignDoc. | |
Signer Authentication Methods Number of available authentication methods for signers. |
No information available | |
Bulk Signing Support Ability to sign multiple documents in one action. |
Bulk signing supported for high-volume, batch sign-off cases. |
Platforms for storing, organizing, retrieving, and managing electronic documents related to fund operations, including statements, confirmations, legal documentation, and other records.
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Folder Hierarchies Ability to organize documents within nested folders and subfolders for logical grouping of records. |
Kofax TotalAgility supports folder structures and hierarchies for document organization, referenced in product documentation on logical grouping. | |
Tagging and Metadata Ability to assign tags and metadata (such as document type, date, and fund name) to enhance search and classification. |
The platform supports tagging and the addition of metadata for enhanced search/classification. Confirmed in feature overview. | |
Bulk Upload Upload multiple documents at once to improve efficiency. |
Bulk document upload/capture is a core feature of Kofax's intelligent capture process. | |
Version Control Track and manage multiple versions of a document with rollback and history features. |
Version control with rollback and history is provided, as per documentation and user guides. | |
Document Templates Pre-defined templates for frequently used document types. |
Document templates are available within process automation for repetitive document workflows. | |
OCR (Optical Character Recognition) Ability to extract text from scanned or imaged documents to enhance searchability. |
Cognitive OCR is a prominently advertised feature for text extraction and intelligent capture. | |
Document Size Limit Maximum allowed size per uploaded document. |
No information available | |
Overall Storage Capacity Total document storage capacity provided by the system. |
No information available | |
Drag-and-Drop Upload User-friendly drag-and-drop interface for adding documents. |
Drag-and-drop upload is supported in the web UI, based on user documentation. | |
Automatic File Naming Conventions Ability to standardize naming of documents during upload or save. |
Automatic file naming rules are available as part of intelligent capture workflows. | |
Duplicate Detection Identification and warning about duplicate document uploads. |
Duplicate detection is cited in product documentation as a core data quality feature. | |
Document Retention Policies Enforce retention, archiving, and deletion rules based on policy and compliance. |
Policy-based retention, archiving, and deletion are included; compliance support for GDPR, etc. | |
Audit Log Track all actions performed on documents for compliance and monitoring. |
Audit logging for compliance is a standard capability, including all document actions. | |
Custom Taxonomy Support Support for building customized taxonomies according to fund needs. |
Custom taxonomy and metadata fields are supported for financial document classification. |
Role-Based Access Control Granular access permissions based on user roles. |
Role-based access permissions are standard for secure document management. | |
Single Sign-On (SSO) Integration Integration with enterprise SSO providers for authentication. |
SSO is supported; integrations with SAML, OAuth, and other enterprise authentication methods. | |
Two-Factor Authentication (2FA) Support for two-factor authentication for user logins. |
Two-factor authentication (2FA/MFA) is supported as per Kofax security documentation. | |
Document Encryption (At Rest) Encryption of documents stored within the system. |
Document encryption at rest is a standard compliance feature in financial deployments. | |
Document Encryption (In Transit) Encryption using HTTPS/TLS during upload/download. |
All data in transit is encrypted (HTTPS/TLS), as mandated for regulatory financial services. | |
Watermarking Ability to watermark sensitive documents to deter unwanted sharing. |
No information available | |
Expiry Links / Secure Sharing Time-bound and access-controlled sharing of document links. |
Expiry/secure sharing links can be configured for document workflows. | |
Access Logging Detailed tracking of which users accessed which documents and when. |
Access logging is included as part of the audit trail features. | |
Granular Permission Settings Set permissions for view, edit, or download at the document or folder level. |
Granular permission settings by document or folder, referenced in administrator controls. | |
IP Restrictions Restrict access based on IP address ranges. |
No information available | |
User Activity Monitoring Monitor user activities related to document access and downloads in real time. |
Real-time user activity monitoring is part of both security and compliance dashboards. | |
Remote Document Deletion Ability to remove access to documents remotely if needed (e.g., when permissions change). |
Supports remote document deletion and revocation, useful for permissions changes. | |
Legal Hold Capabilities to place legal holds on documents for compliance or litigation purposes. |
Legal hold features are supported for regulatory and litigation readiness. | |
Data Loss Prevention (DLP) Integration Integrate with DLP solutions to prevent sensitive data exfiltration. |
No information available |
Full-Text Search Ability to search for keywords throughout document content. |
Full-text search and indexing of all captured documents is a core product feature. | |
Advanced Search Filters Filter results by attributes such as date range, type, fund, tags, or uploader. |
Advanced search and filtering are highlighted in user guides and product screens. | |
Search Speed Typical time to return results for a simple search. |
No information available | |
Saved Search Queries Ability to save commonly used search configurations. |
Users can save search configurations/queries for quick retrieval. | |
Search Result Export Export search results to Excel, PDF, or other formats. |
Search results can be exported to common formats (PDF/Excel) as per user support documentation. | |
Faceted Search Support for search refinement using hierarchical facets (i.e., fund, year, document type). |
Faceted search and hierarchical refinements available, e.g. by date, type, entity. | |
Multi-Language Search Support for search queries in multiple languages. |
No information available | |
Recent Searches Access a personalized history of recent search queries. |
Recent searches/history are maintained per user, visible in the UI. | |
Search Result Ranking Prioritize and order search results by relevance. |
Search result ranking by relevance is applied by underlying search engine. | |
Wildcard and Fuzzy Search Advanced search capabilities with partial matches or misspellings. |
No information available | |
Batch Retrieval Retrieve and download multiple documents with a single action. |
Batch retrieval and download are available for grouped document actions. | |
Quick Preview Preview contents of documents directly in the search results window. |
Document preview in search results is supported in web and mobile UI as per screenshots. | |
Search Audit Trail Log and monitor search activities for compliance. |
No information available |
Document Approval Workflows Support for custom approval flows, including multiple reviewers and sequential or parallel approval. |
Document approval workflows, with multi-step reviewers, are a core process automation function. | |
Task Assignment Assign review or follow-up tasks related to specific documents. |
Tasks can be assigned to users within workflow/case management modules. | |
Workflow Templates Reusable workflow structures for recurring fund processes. |
Workflow templates are supported for recurring financial document approval processes. | |
Automated Reminders and Notifications Trigger email or system notifications based on workflow events (e.g., pending approvals, expiries). |
Automatic notifications and reminders are supported as part of workflow engine. | |
Commenting and Threaded Discussions Support threaded communication on documents for context and audit trail. |
Commenting and threaded discussions supported for contextual communication per document. | |
Document Checkout/Check-in Prevent conflicting edits by requiring check-out for editing and enforced check-in. |
Document check-out/in to prevent conflicts is supported for regulated financial environments. | |
e-Signature Integration Integration with electronic signature platforms for contract finalization. |
Kofax TotalAgility integrates with e-signature providers as listed in product integrations. | |
Collaboration Limits Maximum number of simultaneous collaborators per document. |
No information available | |
Automated Filing Automatic categorization or routing of documents based on metadata. |
Automated filing and routing is enabled via intelligent metadata/AI workflows. | |
Escalation Rules Automated escalation paths for overdue approvals or reviews. |
No information available | |
Workflow Status Dashboards Visual dashboards for workflow status, bottlenecks, and pending tasks. |
Workflow status dashboards allow visualization of process status, bottlenecks. | |
Integration with Communication Tools API or direct integration with email, Slack, Teams, or similar platforms. |
APIs and connectors for Slack, Teams, and email are available directly and via marketplace. | |
Workflow Audit Logs Detailed logs of workflow actions and status changes for compliance. |
Workflow audit logs maintained for all workflow actions/events for compliance. |
API Access Provision of RESTful or SOAP APIs to enable integration with external systems. |
REST API access for integration with external and custom systems is available. | |
Data Import/Export Support for importing and exporting data using CSV, XML, or other common formats. |
CSV/XML and other data import/export formats are supported. | |
Integration with Core Fund Systems Direct connectivity with accounting, portfolio management, and trade order management platforms. |
Integration with core banking/fund/accounting systems possible via API and connectors. | |
ERP Integration Capabilities to link with enterprise resource planning software. |
ERP integration supported via connectors and custom API integration. | |
Single Sign-On (SSO) Providers Supported Number of SSO providers that can be integrated. |
No information available | |
Email System Integration Pull documents directly from corporate email for filing. |
Pulling/email integration for document acquisition is available in intelligent capture. | |
Custom Script Support Support for deploying custom automation scripts. |
Custom script support (workflow extensions/scripts) available for automation. | |
Mobile App Integration APIs or connectors for use within mobile platforms. |
Mobile app API/integration options are supported, as detailed in SDK resources. | |
Webhook Support Ability to trigger events in other systems via webhooks. |
Webhook support for event-based integrations is available per developer docs. | |
Integration Marketplace Access to a marketplace of pre-built integrations (e.g., DocuSign, Salesforce). |
Integration marketplace includes pre-built connectors for e-signature, CRM, and other fintech solutions. | |
SSO Protocols Supported Types of SSO protocols supported (e.g., OAuth, SAML, OpenID). |
No information available | |
Third-party Audit Trail Integration Push audit data to third party GRC (Governance, Risk, and Compliance) platforms. |
No information available |
Regulation-Specific Retention Rules Configurable retention settings for compliance with SEC, MiFID, AIFMD, etc. |
Regulation-specific retention configuration is provided to support banking/financial regulatory frameworks. | |
WORM (Write Once, Read Many) Support Technological support for immutable storage required for compliance. |
WORM (Write Once, Read Many) support is available for compliance use cases. | |
Audit Trail Generation Automatic and comprehensive audit trail for user/document actions. |
Full audit trail generation is reported for all document and user actions. | |
Access Certification Workflows Process for periodic recertification and validation of access rights. |
Regular access certification and validation workflows available for enterprise governance. | |
Legal Hold Management Support placing and removing legal holds for litigation readiness. |
Legal hold management is included to support compliance teams in financial settings. | |
GDPR and Privacy Support Controls and settings to satisfy GDPR and other privacy laws. |
Privacy and GDPR controls/settings are provided, consistent with European banking practices. | |
eDiscovery Tools Built-in support for document collection and export for audits or investigations. |
eDiscovery tools built-in for audit/litigation financial use. | |
Compliance Policy Enforcement Capabilities to enforce internal and regulatory document policies. |
Compliance policy enforcement ensured through workflow and access controls. | |
Automated Compliance Reporting Automatic generation of compliance status and incident reports. |
Automated compliance reporting available for audits/regulatory reviews. | |
Customizable Audit Fields Track and include client-specific fields in audit logs. |
Audit logs can be customized to include client/program-specific fields. | |
Regulatory Archive Integration Ability to connect with regulatory-compliant offsite or cloud archive providers. |
Regulatory archive integrations (e.g., AWS/Azure) supported for offsite backup/archiving. | |
Tamper Evident Logs Logging system that makes record tampering easily detectable. |
Tamper-evident audit logs included to support banking and compliance requirements. |
Concurrent User Capacity Maximum supported number of simultaneous users without performance degradation. |
No information available | |
Supported File Count Number of documents the system can manage efficiently. |
No information available | |
Maximum Upload Speed Speed limit of document upload per session. |
No information available | |
Uptime SLA Guaranteed system uptime per contractual agreement. |
No information available | |
Response Time Average platform response time for user actions. |
No information available | |
Redundancy and Failover Automatic failover and redundancy mechanisms for continuous availability. |
Disaster recovery, redundancy, and failover are referenced in banking deployment guides. | |
Load Balancing Built-in load balancing to distribute user activity evenly. |
Load balancing is available for enterprise deployments, as per solution architect docs. | |
Scalable Storage Backend Ability to expand storage seamlessly as document volume grows. |
Scalable storage and vertical/horizontal scaling are central to the enterprise edition. | |
Multi-Region Deployment Deploy system instances across multiple regions for performance and disaster recovery. |
Multi-region deployments supported for both performance and DR in global banking ops. | |
Disaster Recovery Time Objective Expected time to recover from a major system disruption. |
No information available |
Intuitive Dashboard User-friendly interface with a central dashboard for navigation and alerts. |
Dashboard is highly visual, configurable, and a main UI element per product screenshots. | |
Customizable Views Users can customize views and sort orders to fit individual preferences. |
Views and sort orders are user-adjustable for personalized workflow. | |
Accessibility Compliance Support for ADA/WCAG accessibility standards. |
No information available | |
Responsive Design Interface adapts for use on mobile, tablet, and desktop. |
UI is designed responsively for desktop, tablet, and mobile use. | |
Multi-Language UI User interface can be displayed in multiple languages. |
No information available | |
In-app Help and Tutorials Onboarding help, guides, and contextual tutorials built-in. |
In-app onboarding help, tooltips, and tutorials are part of user experience. | |
Theme/Brand Customization White-labeling or branding capabilities. |
Branding and white-label options are supported per Kofax solution resources. | |
Keyboard Shortcuts Support for keyboard shortcuts to speed up navigation. |
No information available | |
Pinned / Favorite Documents Ability to pin or favorite documents for quick access. |
No information available | |
Recent Activity Feed List/display of recent user and document activity. |
Recent activity feeds are a default dashboard widget. | |
Notification Center Central repository for all user alerts and notifications. |
Notification center/alert management is referenced in workflow and user docs. |
Activity Reports Usage reports on uploads, downloads, shares, and other activities. |
Activity reporting and analytics included in standard and compliance dashboards. | |
Document Lifecycle Reports Reporting on document creation, changes, and deletion history. |
Document lifecycle activity reports available for compliance/tracking. | |
Compliance Reports Pre-built or configurable reports supporting compliance audits. |
Compliance audit reports are a standard feature in regulated verticals. | |
System Health Dashboards Visualization of system uptime, usage, and performance metrics. |
System health dashboards available for administrators, part of management console. | |
Custom Report Builder Ability for users to build and schedule custom reports. |
Custom report builder is included for flexible analytics/reporting. | |
Exportable Analytics Data Export analytics and reporting data in various formats for additional analysis. |
Analytics data can be exported in multiple formats as required. | |
Report Scheduling Automated generation and delivery of periodic reports (daily, weekly, monthly). |
Scheduled report generation and distribution is supported. | |
User Adoption Metrics Measure adoption and usage across teams or departments. |
User adoption/usage metrics available for administrators. | |
Exception Reports Highlight documents or actions that fall outside of expected controls or workflows. |
Exception reporting highlights out-of-policy actions/documents. | |
API Access to Reports Developer access to raw report data via API. |
APIs are available for retrieving reporting data for custom BI integration. |
Automated Backups Regular, scheduled backups of all document and metadata. |
Automated scheduled backups of all data/metadata is standard per deployment guide. | |
Backup Frequency Interval at which backups are performed. |
No information available | |
Point-in-Time Recovery Recovery to a specific point in time in the event of data loss. |
Point-in-time recovery is listed as an option for disaster recovery. | |
Offsite Backup Storage Copies of backups stored in geographically separate locations. |
Offsite (geo-redundant) backup capability is standard for banking deployments. | |
Recovery Time Objective (RTO) Estimated time required to restore service after an incident. |
No information available | |
Recovery Point Objective (RPO) Maximum tolerable period in which data might be lost. |
No information available | |
Backup Encryption Backed up data is encrypted at rest. |
Backup encryption is provided; all at-rest backup data is encrypted. | |
Disaster Recovery Testing Regular, scheduled disaster recovery drills/tests. |
Regular disaster recovery testing/drills mentioned in Kofax best practices. | |
Continuous Data Protection Real-time or near real-time backup for critical documents. |
Continuous data protection (real-time/near-real-time) for critical workloads is available. | |
Backup Verification Automated verification to ensure backup integrity and completeness. |
Backup verification checks integrity and completeness automatically per Kofax support docs. |
Native Mobile Apps Availability of dedicated iOS and Android applications. |
Kofax offers native mobile apps for iOS and Android for capture and process workflows. | |
Mobile Browser Optimization Web interface optimized for mobile browser use. |
Web portal is optimized for mobile browsers for remote document work. | |
Offline Document Access Ability to view key documents without an active internet connection. |
Offline document access is enabled for key document categories, per app documentation. | |
Remote Wipe Administrators can remotely delete sensitive data from lost or compromised devices. |
Administrators can remotely wipe documents/data from lost devices via MDM integration. | |
Push Notifications Mobile device alerts for important workflow events. |
Push notifications for workflow events/alerts are part of both Android/iOS app features. | |
Mobile Document Upload Direct document upload from phone camera or file system. |
Mobile document upload from camera or storage is a key feature of Kofax mobile apps. | |
Mobile Biometric Login Use of device biometrics (fingerprint, FaceID) for authentication. |
Supports biometric login (TouchID/FaceID) in native mobile applications. | |
Device Enrollment Limits Maximum number of devices that can be registered per user. |
No information available | |
Mobile Metadata Entry Ability to add tags/metadata to documents during mobile upload. |
Mobile users can enter and manage tags/metadata during document upload. | |
Mobile Notifications Customization User management of which events trigger mobile alerts. |
Users can customize the mobile notification preferences through the app. |
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