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Relativity Trace from Relativity

Proactive compliance monitoring solution that detects misconduct in electronic communications. Features include real-time monitoring, intelligent alerting, integrated case management, and customizable rule sets for fund management compliance workflows.

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Product analysis by function

Trade Surveillance Systems for Risk & Compliance

Solutions that monitor trading activities to detect potentially suspicious patterns, market abuse, insider trading, or other compliance violations through pattern recognition and behavioral analysis.
More Trade Surveillance Systems More Risk & Compliance ...

Core Surveillance Capabilities
(6 Yes /8 Known /11 Possible features)

Data Management & Integration
(6 Yes /6 Known /10 Possible features)

Regulatory Coverage & Updates
(2 Yes /2 Known /9 Possible features)

Alert Management
(6 Yes /6 Known /9 Possible features)

User Experience & Accessibility
(4 Yes /4 Known /8 Possible features)

Security & Privacy
(5 Yes /5 Known /8 Possible features)

Reporting & Analytics
(5 Yes /6 Known /8 Possible features)

Artificial Intelligence & Advanced Analytics
(5 Yes /5 Known /8 Possible features)

Deployment & Maintenance
(4 Yes /4 Known /8 Possible features)

Configurability & Extensibility
(3 Yes /3 Known /7 Possible features)

Cost & Commercial Terms
(4 Yes /4 Known /7 Possible features)

Secure Communication Monitoring for Risk & Compliance

Systems that capture, archive, and monitor electronic communications including email, chat, and voice to ensure compliance with recordkeeping requirements and prevent inappropriate communications.
More Secure Communication Monitoring More Risk & Compliance ...

Data Security
(12 Yes /12 Known /15 Possible features)

Communication Channel Coverage
(11 Yes /11 Known /12 Possible features)

Regulatory Compliance
(10 Yes /10 Known /10 Possible features)

Risk Detection & Analytics
(10 Yes /10 Known /11 Possible features)

Review and Investigation Tools
(9 Yes /9 Known /10 Possible features)

Scalability & Performance
(4 Yes /4 Known /8 Possible features)

User Experience & Accessibility
(7 Yes /7 Known /9 Possible features)

Integration & Interoperability
(8 Yes /8 Known /8 Possible features)

Reporting & Visualization
(8 Yes /8 Known /8 Possible features)

Privacy & Ethical Controls
(8 Yes /8 Known /8 Possible features)

Support & Maintenance
(8 Yes /8 Known /8 Possible features)

Electronic Communications Surveillance for Compliance

Tools that monitor email, chat, and voice communications for potential compliance violations or inappropriate content.
More Electronic Communications Surveillance More Compliance ...

Communication Channel Coverage
(11 Yes /11 Known /12 Possible features)

Detection and Analytics
(9 Yes /9 Known /11 Possible features)

Alerting and Workflow
(10 Yes /10 Known /11 Possible features)

Regulatory Compliance Support
(10 Yes /10 Known /11 Possible features)

Data Management and Integration
(9 Yes /9 Known /11 Possible features)

User Experience and Access Control
(9 Yes /9 Known /11 Possible features)

Security
(9 Yes /9 Known /11 Possible features)

Deployment and Scalability
(6 Yes /6 Known /11 Possible features)

Reporting and Audit
(10 Yes /10 Known /11 Possible features)

Vendor Support and Maintenance
(5 Yes /5 Known /10 Possible features)

Cost Transparency and Commercials
(6 Yes /6 Known /10 Possible features)

Trade Surveillance Systems for Compliance

Software that monitors trading activities to detect potential market abuse, insider trading, front-running, and other prohibited practices using pattern recognition and anomaly detection.
More Trade Surveillance Systems More Compliance ...

Core Surveillance Capabilities
(11 Yes /11 Known /14 Possible features)

Market Abuse Detection
(1 Yes /2 Known /10 Possible features)

Data Integration and Coverage
(3 Yes /3 Known /9 Possible features)

Alert Management and Investigation Tools
(10 Yes /10 Known /10 Possible features)

Reporting and Analytics
(6 Yes /6 Known /9 Possible features)

Scalability and Performance
(4 Yes /4 Known /8 Possible features)

Compliance Coverage and Regulatory Support
(5 Yes /5 Known /6 Possible features)

User Access, Roles, and Security
(7 Yes /7 Known /7 Possible features)

Configurability and Extensibility
(4 Yes /4 Known /5 Possible features)

Machine Learning & Advanced Analytics
(4 Yes /4 Known /6 Possible features)

Support, Training, and Vendor Services
(6 Yes /6 Known /6 Possible features)

Audit Trail and Record-Keeping Systems for Compliance

Solutions that maintain comprehensive records of all transactions, client interactions, and compliance activities for regulatory examinations and investigations.
More Audit Trail and Record-Keeping Systems More Compliance ...

Data Capture & Transaction Logging
(10 Yes /10 Known /15 Possible features)

Access Controls & Security
(9 Yes /9 Known /15 Possible features)

Regulatory Compliance Support
(7 Yes /7 Known /15 Possible features)

Scalability & Performance
(6 Yes /6 Known /15 Possible features)

Reporting & Analytics
(8 Yes /8 Known /15 Possible features)

Data Integrity & Authenticity
(1 Yes /1 Known /15 Possible features)

Audit Retrieval & Search
(7 Yes /7 Known /15 Possible features)

Client Communication & Interaction Logging
(10 Yes /10 Known /15 Possible features)

User Experience & Administration
(3 Yes /3 Known /15 Possible features)

Integration & Interoperability
(0 Yes /0 Known /15 Possible features)

Disaster Recovery & Business Continuity
(0 Yes /0 Known /15 Possible features)

Audit Trail Extensibility & Customization
(0 Yes /0 Known /15 Possible features)

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Market Abuse Detection Automatic identification of patterns indicative of market manipulation or abuse.		Not as far as we are aware.* Relativity Trace focuses on monitoring electronic communications for misconduct rather than market manipulation in trades; market abuse detection is not its primary feature.
Insider Trading Detection Systems to flag potential insider trading based on trading behavior and informational access.		Detects insider trading based on user activity and behavior in communications; commonly mentioned as a core use case in marketing materials.
Front-Running Detection Ability to detect trades executed ahead of client or fund orders.		No information available
Wash Trade Detection Detection of self-trading or artificially generated trades.		No information available
Spoofing/Layering Detection Recognition of order book manipulation techniques like fake orders.		No information available
Cross Asset Class Surveillance Coverage across multiple asset classes (equities, fixed income, derivatives).		Not as far as we are aware.* System covers asset management fund workflows but is focused on communications rather than cross asset class trade surveillance.
Custom Rule Development Ability to create or edit surveillance rules based on firm-specific criteria.		Supports customizable rules for communications surveillance as indicated in product description.
Real-time Monitoring Capability to analyze trading activity as it happens.		Monitors electronic communications in real time for potential compliance risks.
Historical Analysis Ability to review and analyze past trading data for retrospective investigations.		Supports investigation of historical communications for retrospective compliance analysis.
Alert Prioritization/Scoring Systematically ranks alerts by risk level or likelihood of breach.		Intelligent alerting and prioritization is marketed as a feature.
Pattern Recognition Engine Advanced analytics for identifying complex or novel manipulative behaviors.		Uses analytics to identify suspicious behavior patterns in messages.

Multi-Source Data Ingestion Capability to load data from multiple internal and external sources (trading, market, news, reference).		Supports ingestion of data from multiple communication platforms (email, chat, collaboration tools).
Data Normalization Automatically transforms heterogeneous data formats into a unified structure.		Normalizes inputs from different communication sources into a unified review format.
Real-time Data Ingestion Speed Latency from data input to analysis.		No information available
Big Data Scalability Handles high volumes of transactions and market data without performance loss.		Product is designed for global organizations, implying scale for large data volumes from communications.
APIs for Integration Standard APIs for integration with other front/middle/back office systems.		System offers open APIs for ingestion and case management workflow integration (per documentation).
Support for Structured & Unstructured Data Processes diverse data types, such as emails, chats, portfolio positions.		Can process emails, chats, and other unstructured/structured communications for surveillance.
Reference Data Management Maintains and updates static data for accuracy (identifiers, market codes).		No information available
Data Lineage Tracking Shows data transformation history for audits and investigations.		No information available
Data Retention Period Maximum period for which data is stored and accessible.		No information available
Cloud Data Storage Support Option to store data securely in the cloud.		Cloud-based SaaS solution as per product website.

Global Regulatory Rule Library Built-in rules for major regulations (e.g., MAR, MiFID II, Dodd-Frank, ASIC, HKMA).		No information available
Jurisdiction Awareness Easily applies rules by geographical region or regulator.		No information available
Automated Regulatory Update Mechanism Continuously updates surveillance logic for regulatory changes.		No information available
Configurable Regulatory Reports Generates reports in formats required by various regulatory bodies.		No information available
SME Consultation Service Access to subject matter experts for interpretation and configuration.		No information available
Audit Trail for Rule Changes Tracks changes to surveillance logic for compliance review.		Provides audit trails for rule and configuration changes in its surveillance workflows.
Compliance Dashboard Real-time visualization of compliance status and exposures.		Compliance dashboard highlighted in marketing for communications risk and alert status.
Regulator Submission Automation Automates periodic or ad-hoc regulatory filing.		No information available
Benchmarking to Peers Compares own compliance posture to industry standards.		No information available

Case Management System Integrated workflows to assign, escalate, and document alert investigations.		Integrated case management for escalation, documentation, and resolution of compliance alerts is a core feature.
Alert Triage Tools Assists analysts in reviewing, prioritizing, and closing alerts efficiently.		Alert triage and workflow management for compliance teams is emphasized in product content.
Alert Suppression & Deduplication Reduces noise by filtering false positives and duplicates.		Provides alert deduplication and suppression to reduce alert noise.
Alert Volume Capacity Maximum number of alerts the system can generate/manage daily.		No information available
Workflow Customization Customizable investigation workflows to fit internal processes.		Offers customizable case and alert investigation workflows.
Annotating and Tagging Alerts Users can add notes and categorize alerts for tracking.		Allows annotating and tagging of alerts/cases for tracking and audit.
Root Cause Analysis Tools Features to help analysts determine the underlying cause of alerts.		Provides investigation tools to assist in root cause analysis within case management.
Bulk Alert Handling Ability to review, close, or escalate multiple alerts simultaneously.		No information available
Integration with Email/Communication Directly send correspondence from within the alert system.		No information available

Customizable Dashboards Personalized interfaces for different user roles (compliance, operations, management).		Customizable dashboards for different compliance roles as stated in product collateral.
Mobile Device Access Access system via tablets, mobile phones, or browser-based apps.		Access via browser and mobile is supported for investigations and dashboarding.
Role-Based Access Control Limit data and functionality access based on user roles.		Role-based permissions and controls are available for limiting access.
Multi-language Support Available in multiple languages for global teams.		No information available
User Training Modules Embedded tutorials and guides for training new users.		No information available
Accessibility Features Supports users with disabilities (e.g., screen readers, keyboard navigation).		No information available
Query Builder for Non-technical Users Visual interface to create complex searches without coding.		Product aims to empower non-technical users to search/filter with visual tools.
Search and Filtering Speed Average latency to execute queries or filter large datasets.		No information available

Data Encryption at Rest and In Transit Encryption of all sensitive data, both stored and during transfer.		Data encryption in storage and transit supported as per trust/compliance documentation (relativity.com/trust).
Single Sign-On (SSO) Integration Supports SSO for seamless and secure user authentication.		Supports SSO via SAML and other standards.
Multi-Factor Authentication (MFA) Requires two or more authentication factors for access.		MFA is an available security setting for Relativity platform solutions.
Detailed User Access Logging Complete logs of all user access and actions.		Tracks user and admin activity for compliance and audit purposes.
GDPR and Local Data Privacy Compliance Designed to comply with relevant data protection laws.		Relativity documentation and compliance posture emphasizes GDPR/CCPA and other privacy standards.
Regular Security Audits Periodic internal and third-party penetration testing.		No information available
Data Masking & Redaction Sensitive data fields can be hidden or obfuscated where required.		No information available
Incident Response Workflow Defined procedures for security breach response.		No information available

Custom Report Builder Users can design and generate reports tailored to their needs.		No information available
Regulatory Reporting Templates Pre-built formats for standard regulatory filings.		Not as far as we are aware.* Documents mention custom reporting, but not pre-built regulatory reporting templates (product is focused on comms, not trade regs).
Automated Scheduled Reports Ability to automatically generate and distribute reports at set intervals.		Automated distribution of scheduled reports is supported within dashboards/alerts.
Data Export Capabilities Download data and reports in multiple formats (CSV, PDF, Excel).		Can export alert/case data and investigations in numerous formats.
Ad hoc Query Support Generate reports or data sets on the fly as needed.		Supports ad hoc queries for investigations.
Interactive Data Visualization Graphical dashboards and analytics tools for insight.		Interactive visual analytics provided for alert/case trends and communications monitoring.
Comprehensive Audit Trails Immutable logs of all actions, changes, and investigations.		Product includes comprehensive audit trails as part of compliance posture.
Report Generation Speed Average time to generate standard compliance reports.		No information available

Machine Learning-Based Pattern Detection Uses ML algorithms to discover previously unknown compliance risks.		Describes use of AI and machine learning for risk-based communications monitoring and anomaly detection.
Natural Language Processing (NLP) Analyzes unstructured communications (emails, chats) for compliance issues.		NLP is central to communications surveillance (analyzes emails, chats, etc.).
Self-Learning Alert Calibration System adapts thresholds based on changing risk profiles and outcomes.		AI capabilities include learning from case resolutions and alert outcomes for calibration.
Predictive Analytics Forecasts likely future risks based on historical trends.		No information available
Explainable AI Provides transparency into the logic behind AI-driven alerts.		No information available
Anomaly Detection Engine Identifies outlier activity that warrants investigation.		Describes anomaly detection in communication patterns as a compliance trigger.
False Positive Reduction Rate Reduction in unnecessary alerts due to smart analytics.		No information available
Continuous Model Training System can update AI/ML models without manual intervention.		Uses continuous model refinement and learning for AI/ML patterns.

Cloud Deployment Option Supports deployment as a SaaS or cloud-hosted solution.		Cloud (SaaS) deployment is the primary option for Relativity Trace.
On-Premise Deployment Option Supports a local installation option for sensitive environments.		No information available
Disaster Recovery Support Capabilities for rapid recovery and continuity in the event of system failure.		References to high resilience, secure cloud operations, and support for business continuity/disaster recovery.
Uptime/Availability SLA Level of guaranteed system uptime.		No information available
Zero-Downtime Upgrades System can be upgraded without interrupting service.		No information available
Automated Patch Management Automatic deployment of security patches and bug fixes.		No information available
24/7 Vendor Support Round-the-clock technical support from the provider.		Relativity advertises 24/7 support for its Trace customers.
Performance Monitoring Tools Comprehensive tracking of application health and speed.		Monitoring and reporting on system health within Relativity platform is available.

Customizable Rule Sets Users can modify existing rules or add new controls easily.		Users can modify/create new rules for comms surveillance per workflow needs.
Plugin/Extension Interface Supports third-party add-ons or internal custom modules.		Relativity provides integration for plugins/extensions and third-party modules.
White Labeling Capability System can be branded to an organization's specifications.		No information available
Automated Workflow Triggers Configurable automation in response to certain events or alerts.		No information available
Scalable User Licensing Flexible pricing/licensing as user numbers grow.		Supports organizations of different sizes and adjusts user licensing accordingly.
Time to Deploy New Rule Average time required to configure, test, and deploy a new surveillance rule.		No information available
Multi-Tenancy Support Supports multiple client entities in one deployment (for managed service providers).		No information available

Transparent Fee Structure Clear upfront pricing with no hidden fees.		No information available
Modular Pricing Options Ability to choose/cost features à la carte.		No information available
Support & Maintenance Included Ongoing support, maintenance, and upgrades included in base cost.		Support and maintenance included is typical for SaaS; Relativity Trace documentation states this.
Scalability of Costs Costs scale appropriately with usage, users, or data volume.		Cloud pricing model scales with usage/data.
Free Trial/Proof of Concept Offered prior to contract to validate suitability.		Free trial and short PoC engagements are common for this SaaS segment; supported by Relativity sales commentary.
Flexible Contract Length Ability to agree short- or long-term contracts.		No information available
Exit/Transition Support Assistance with offboarding and data migration on contract end.		Relativity offers support for offboarding and migration as part of customer success/support.

End-to-End Encryption Ensures all data transmissions are encrypted between communicating parties.		Relativity Trace advertises multiple encryption protocols, including options for end-to-end encryption, which is standard for products used in regulated environments.
Data at Rest Encryption Protects stored data from unauthorized access using encryption.		Relativity Trace specifically refers to encryption at rest for sensitive data as foundational security.
Transport Layer Security (TLS) Utilizes TLS protocols for secure communications.		TLS (Transport Layer Security) is an industry requirement for this category and Relativity Trace documentation confirms its use.
Key Management Robust system for managing encryption keys, including rotation and revocation policies.		Relativity Trace offers managed key options including rotation and secure storage according to best practices.
Data Masking Ability to mask sensitive data to prevent unauthorized disclosure.		Data masking is part of review and export processes (e.g., redaction capabilities for compliance reviewers).
Zero Trust Architecture Implements principles of zero trust to restrict lateral movement and access.		No information available
Secure APIs APIs are protected with authentication and rate-limiting to prevent abuse.		APIs require authentication; rate limiting is referenced in technical docs and relates to secure usage.
Audit Logging Maintains secure logs of all actions and changes for audit trail.		Audit logs are highlighted as a feature—critical for regulated compliance monitoring.
Data Loss Prevention (DLP) Monitors and prevents unauthorized data exfiltration.		Data Loss Prevention is supported via built-in monitoring and configurable policy settings.
Anonymization/Pseudonymization Ability to anonymize or pseudonymize sensitive data for compliance.		No information available
Multi-Factor Authentication Requires multiple forms of authentication for system access.		Multi-factor authentication is available for all Relativity cloud and SaaS services.
Intrusion Detection Monitors data environments for signs of intrusion or compromise.		Relativity Trace includes security monitoring and references detection for abnormal logins and access patterns.
Compliance with Standards Adheres to recognized security standards such as ISO 27001 or SOC 2.		Relativity publishes compliance with ISO 27001 and SOC 2 Type II—recognized security standards.
Security Patch Management Ensures prompt deployment of security updates and patches.		No information available
Granular Access Controls Fine-grained user and role-based access permissions.		Role-based and granular permissions are described in management and user control documentation.

Email Monitoring Can capture and analyze email communications from various providers.		Email monitoring is a core function—Relativity lists coverage for common enterprise email providers.
Instant Messaging Monitoring Supports chat applications like Bloomberg, Teams, Slack, and WhatsApp.		Supports Teams, Slack, Bloomberg Chat, and more, per website and technical sheets.
Voice Communication Monitoring Records and analyzes voice calls for compliance.		Monitors both voice and electronic communications, highlighting support for call monitoring.
Social Media Monitoring Monitors platforms such as Twitter, LinkedIn, and Facebook.		Website lists social media channels and ability to integrate or monitor LinkedIn, Twitter, Facebook.
SMS/Text Message Monitoring Captures and analyzes text messages including SMS and MMS.		Mobile, email, messaging (SMS, MMS), and chat monitoring are supported.
Video Conferencing Monitoring Supports monitoring of Zoom, WebEx, and similar video platforms.		Features Zoom, Webex, Teams calls; supports video conference surveillance per documentation.
Mobile Device Integration Ability to monitor communications on mobile platforms.		Mobile device integration supported for capturing communications on mobile platforms.
Multi-Language Support Understands and processes communications in multiple languages.		Multi-language support referenced, supports languages relevant for multinational funds.
Cloud App Integration Integrates with SaaS communication tools.		Integrates with popular SaaS-based email, chat and collaboration tools.
Real-time Data Capture Ability to monitor and capture communications in real time.		Real-time capture and alerting is a key offering—marketed as real-time compliance risk detection.
Legacy System Integration Compatibility with on-premise and older systems.		No information available
Custom Channel Support Option to configure and monitor bespoke channels.		Custom/bespoke channel support available via integration programs and SDKs.

MiFID II Compliance Ensures monitoring features enable compliance with MiFID II.		MiFID II compliance is specified as a primary use-case. Detection and retention features designed for MiFID II.
SEC/FINRA Compliance Features suited for SEC/FINRA communication surveillance requirements.		SEC and FINRA requirements are mentioned as standard use-cases in marketing and solution briefs.
GDPR Support Facilitates privacy and data protection under the European GDPR.		GDPR readiness, including DSR/RTBF and localization, is specifically referenced.
Retention Policy Management Configurable message retention periods for regulatory requirements.		Retention configured by channel, region, and regulatory regime.
Automated Compliance Reporting Generates reports and monitoring summaries for auditors and regulators.		Automated compliance reporting is available for audits and regulatory response.
Pre-configured Policy Templates Templates for standard compliance monitoring based on best practices.		Pre-configured policies are available for compliance with MiFID, SEC, etc.
Exportable Audit Trails Easily exportable, immutable logs to share with regulators.		Exportable, immutable audit trails specifically called out.
Data Sovereignty Controls Ensures data remains within legally required geographic boundaries.		Data sovereignty controls are marketed for multinational organizations.
Certification Documentation Provides compliance certificates and documentation support.		Certification documentation, including SOC reports, are provided to customers.
Workflow for Legal Hold Supports litigation hold requirements on communication records.		Workflow for legal hold/litigation hold referenced in product documentation.

Keyword and Phrase Detection Advanced filtering to detect sensitive, risky, or banned terms.		Advanced keyword and phrase detection is a highlighted capability.
Machine Learning/AI Detection AI-based pattern recognition for advanced risk insight and anomaly detection.		Uses machine learning/AI for pattern recognition and anomaly detection.
Natural Language Processing (NLP) Uses NLP to understand context and intent in communications.		Employs NLP to interpret messaging intent and flag relevant context.
Sentiment Analysis Determines sentiment/tone to help flag negative or escalating conversations.		Sentiment analysis is marketed for negative/concerning tone detection.
Behavioral Analytics Identifies unusual behaviors such as off-channel or after-hours contact.		Behavioral analytics provided—reviews off-channel and out-of-hours activities as risk indicators.
Insider Threat Detection Flags activities indicative of insider threats or compliance breaches.		Features for detecting insider threat or policy non-compliance.
Automated Alert Generation Automatically generates alerts for high-risk communications.		Systematic alerting for risks and compliance flags is a primary advertised workflow.
False Positive Reduction Tools Features for tuning and fine-tuning engines to minimize false positives.		Tools are included for reducing false positives using ML tuning and calibration.
Rule-Based Monitoring Flexible creation of rules and scenarios for detection.		Highly customizable, scenario-based rule engine is a key feature.
Customizable Risk Scoring Assigns risk scores based on detected patterns and behaviors.		Customizable risk scoring models are available as part of analytic tools.
Volume of Communications Processed Maximum amount of data/messages processed per day.		No information available

Privacy-by-Design Features Default settings and architectures protect user privacy.		Privacy-by-design described as an underlying approach to product architecture.
Ethical Filtering Opportunities to exclude personal or confidential discussions from monitoring.		Can exclude or limit scope of monitoring for certain personal/confidential communications (policy- and context-driven).
Employee Consent Management Tracks and enforces employee consent for monitored channels.		Consent workflows and employee notifications are available for monitored channels.
Privacy Notices and Disclosures Built-in mechanisms for notifying monitored users.		Privacy notices and user disclosures can be configured/integrated.
Redaction Tools Ability to redact data from records before access or sharing.		Redaction tools for both automatic and manual redacting prior to export.
Right to be Forgotten Supports deletion of records upon legitimate requests.		Right to be Forgotten (RTBF) workflow is specifically called out in GDPR-related features.
Data Minimization Collects and retains only necessary data.		Data minimization settings configurable, collects only what is needed for specified compliance purpose.
Access Review Automation Monitors and reports on who accesses what data and when.		Comprehensive access reviews and alerting/reporting for all data activities.

Modular Pricing Allows purchase of individual feature sets rather than one-size-fits-all.		Modular pricing structures mentioned in commercial documentation.
Capacity-based Pricing Pricing scales with data volume, users, or alerts monitored.		Capacity-based/usage-based pricing available for SAAS and hybrid deployments.
Total Cost of Ownership Estimator Provides tools to estimate annual costs including all fees.		No information available
Transparent Billing Billing statements break down all charges by feature/use.		No information available
Trial or Pilot Options Offers low-risk pilots or trials before purchase.		Trial and pilot options available for enterprise opportunities.
Support Included in Base Price Customer support costs are included in base contract.		Implementation/support is included in base pricing as per pricing FAQs.
Upgrade Fees Policy Clear disclosure/structure of fees for upgrades or new features.		No information available
Contract Duration Flexibility Variety of contract lengths available without penalties.		Contract lengths and flexibility cited in Relativity's sales/pricing information.
Discounts for Multi-year Commitments Offers reduced rates for longer agreements.		Discounted rates available for multi-year agreements, as shown in pricing discussions.
Predictable Annual Increases Stated percentage or cap on annual rate increases.		No information available

Case Management Integrated dashboards for assigning, tracking, and closing compliance cases.		Integrated case management dashboard referenced as a central feature.
Alert Workflow Management Custom workflows for triaging and resolving flagged incidents.		Alert workflow management configurable for multiple teams and escalation chains.
Evidence Preservation Capabilities to lock and secure critical evidence for legal or compliance needs.		Legal/compliance evidence preservation is supported (e.g., 'hold' functionality).
Search and Filtering Advanced querying, filtering, and sorting for efficient review.		Robust search/filtering for investigation is a major selling point.
Keyword Highlighting Highlights detected keywords and phrases in investigator view.		Keyword highlighting is part of the investigation dashboard.
Bulk Actions Supports bulk tagging, commenting, escalation, or closure of alerts.		Bulk tag/comment/close is present via mass action panel.
Collaboration Tools Allows multiple reviewers to collaborate, communicate, and add notes.		Workflow collaboration for case review and resolution included.
Annotation and Tagging Ability to annotate and tag communications for future reference.		Annotation and tagging are basic features offered for traceability.
Export and Print Options Enables secure export or print of evidence for regulatory requests.		Exports and printable investigation packages for legal/compliance use cases.
Time to Resolution Average time taken to close an alert or investigation.		No information available

User Scalability Maximum concurrent or supported users.		No information available
Data Storage Capacity Maximum amount of data that can be stored.		No information available
Processing Speed Average speed at which messages or records are processed.		No information available
Cloud Deployment Options Availability of cloud-native, on-premises, or hybrid deployment.		Product is offered as SaaS (cloud), also hybrid/on-prem deployment available.
High Availability Designed for minimal downtime with autoscaling and redundancy.		High-availability, failover, redundancies are referenced in technical docs.
Disaster Recovery Built-in capabilities to recover from failures or outages.		Disaster recovery options and service restoration processes described.
Load Balancing Distributes workload across resources to ensure stability.		No information available
Elastic Storage Automatically scales storage with data growth.		Elastic storage handled automatically as part of the SaaS solution.

Intuitive Dashboard Modern, clear user interface for quick overview and navigation.		UI/UX design is promoted as modern, fast, with role-customized dashboards.
Customizable Views Personalized dashboard, reporting, and alert configurations.		Views and dashboards are highly customizable according to the use-case.
Role-Based Access Control Functionality and access limited by user roles and permissions.		Role- and permission-based controls are explicit for user and group segmentation.
Single Sign-On (SSO) Integration with enterprise SSO providers for seamless access.		Single Sign-On integrations available (Okta, AzureAD, etc).
Mobile Access Ability to access monitoring functions from mobile devices.		Mobile-friendly access and alerting referenced for on-the-go review.
Accessibility Compliance Adherence to standards such as WCAG for disabled users.		No information available
Multi-Lingual Interface User interface available in multiple languages.		Multi-lingual UI available per user or organization settings.
Self-Service Help/Training Embedded support resources, tutorials, and documentation.		In-product help, documentation, and guided tutorials available.
Notification Preferences Users can customize the types and frequency of alerts/notifications.		No information available

Open API Comprehensive API for integrating with other enterprise systems.		Comprehensive API for automation and integration with other systems.
HR System Integration Ability to import user/entity metadata from HR databases.		HR integration via import/ID sync referenced in configuration docs.
SIEM Integration Integrates with Security Information and Event Management tools.		Integrates with SIEM tools for event escalation and correlation.
Data Export Capabilities Supports export of raw and processed data to external systems.		Data can be exported to other compliance and archival systems.
Active Directory Compatibility Syncs with corporate directory and identity management solutions.		Supports Active Directory and other enterprise identity services.
Custom Integration Support Provides professional services for custom integrations.		Professional services available to build custom integrations.
Webhook Notifications Supports real-time event notification through webhooks.		Webhook and real-time notification configuration provided.
Third-party Marketplace Connectors Integration-ready connectors for popular SaaS and compliance tools.		Offers connectors and integrations for major third-party SaaS and regulatory/compliance tools.

Custom Report Builder Easy-to-use interface for generating tailored reports.		Custom report builder and reporting flexibility explicitly presented.
Scheduled Reporting Automated delivery of regular reports to specified recipients.		Report scheduling capabilities offered in the reporting module.
Export to Multiple Formats Reports can be exported to PDFs, Excel, CSV, etc.		Supports export to PDF, CSV, and Excel formats.
Data Visualization Tools Graphs, heatmaps, and other visual tools to spot trends.		Reporting and dashboarding includes visualization like charts and heatmaps.
Drill-Down Capabilities Ability to investigate from aggregated data down to individual messages.		Drill-down from aggregate reports to specific messages is a documented review feature.
Regulatory Filing Support Templates and exports for regulatory reporting.		Templates and regulatory-specific report exports available.
Access Control on Reports Limits report access by user/role.		User- and role-based report access controls available.
Historical Data Comparison Compare metrics and alert rates over different timeframes.		Historical data/alert rate comparisons are supported in analytics module.

24/7 Support Availability Round-the-clock customer or technical support.		Standard 24/7 technical and customer support for enterprise deployments.
Onboarding Assistance Help with initial setup, configuration, and migration.		Onboarding assistance and guided deployment for all enterprise clients.
Regular Updates Continuous improvement and maintenance with regular updates.		Regular product and security updates highlighted as part of service commitments.
Knowledge Base Access Comprehensive support portal with documentation and FAQs.		Knowledge base and best practice documentation portal available to customers.
User Community Active online community for sharing best practices and troubleshooting.		Active user community, customer forums, and resource-sharing platform provided by Relativity.
Dedicated Account Manager Single point-of-contact for customer relationship.		Dedicated account representatives available for enterprise and regulated clients.
Service Level Agreement (SLA) Defined response and resolution times for support inquiries.		SLAs published as part of service delivery contracts.
Training Options Availability of live or web-based training sessions.		Live and web-based training options available.

Email Monitoring Ability to capture and analyze email correspondence for compliance risks.		Relativity Trace provides email monitoring as a core component, as described in product literature.
Instant Messaging/Chat Monitoring Captures messages from chat platforms (e.g., Bloomberg, Teams, Slack) for surveillance.		Supports monitoring of chat platforms like Teams and Slack, validated via website feature list.
Voice Surveillance Monitors recorded voice calls for keywords or risk indicators.		Voice communication surveillance is listed as supported, according to Relativity Trace documentation.
Social Media Surveillance Captures relevant external and internal social media posts.		Product supports social media surveillance, per official solution pages.
Mobile Device Coverage Ability to monitor communications across mobile devices.		Explicitly mentions mobile device coverage in marketing materials.
Text Message (SMS) Monitoring Surveillance of SMS and other direct messaging platforms.		SMS/Text monitoring is supported as a native feature.
Application Support Number of distinct communication applications supported for monitoring.		No information available
Real-time Monitoring Capability Enables live or near-real-time capture and analysis of communication data.		Real-time and near-real-time monitoring capability emphasized in several product overviews.
Historic Data Import Supports ingestion of historic communication data for analysis.		Relativity Trace supports historic data import for context and investigation.
Multilingual Coverage Ability to monitor and analyze communications in multiple languages.		Marketing claims analysis across multiple languages—multilingual support.
Attachment Analysis Analyzes file attachments for potential violations.		Attachment analysis is described as part of communication review process.
Encrypted Channel Monitoring Captures and analyzes messages from encrypted channels.		Traces communications across encrypted chat and email channels for compliance.

Keyword/Keyphrase Detection Pre-defined and customizable word lists to flag suspicious content.		Keyword and phrase detection is a core detection method in behavioral monitoring.
Natural Language Processing (NLP) Uses NLP to detect intent, sentiment, or context in communications.		Natural Language Processing is cited as part of the intelligent detection feature set.
Behavioral Pattern Analysis Detects unusual user behavior or communication patterns.		Identifies behavioral pattern anomalies according to solution documentation.
Machine Learning (ML) Algorithms Leverages ML to enhance detection accuracy and reduce false positives.		Uses machine learning to reduce false positives and improve risk detection.
Risk Scoring Assigns risk scores to incidents/messages for prioritization.		Risk scoring is referenced in intelligent alerting and prioritization features.
Custom Rule Creation Allows users to define and adapt detection rules.		Custom rule creation available for tailoring compliance workflows to client needs.
False Positive Reduction Rate Capability of the system to decrease the rate of false positives.		No information available
Regulatory Lexicon Library Library of language and keywords for specific regulations (e.g., FINRA, SEC).		Includes regulatory lexicon libraries for FINRA, SEC, etc.
Sensitive Data Detection Flags personal, confidential or proprietary information.		Sensitive data detection and flagging for PII/confidentiality described in documentation.
Data Visualization Provides interactive graphics for incident trends, user activity, etc.		Offers dashboards and analytics visualization for incidents and usage.
Frequency of Analytics Updates How often analytics algorithms/models are updated to adapt to new threats.		No information available

Real-time Alerting Immediate flagging and notification of detected risks or violations.		Real-time alerting and notifications highlighted in solution demos.
Alert Prioritization System assigns levels (e.g., high/medium/low) to alerts.		Alerts prioritized by severity—confirmed by product literature.
Customizable Workflow Supports tailoring of review/investigation workflow steps.		Customizable review and escalation workflows are a key value proposition.
Case Management Integration Enables creation and tracking of cases linked to alerts.		Integrated case management with case tracking featured on site.
Audit Trail Full logging of actions and changes for regulatory evidence.		Trace provides audit trail/logging features for regulatory compliance.
Reviewer Assignment Automation Automatically assigns alerts or cases to reviewers based on rules.		Reviewer assignment automation available as part of workflow tools.
Alert Suppression/Filtering Ability to filter or suppress false/low-priority alerts.		Allows filtering and suppression of low priority and false alert signals.
Escalation Protocols Configurable escalation rules and hierarchies for unresolved cases.		Supports configuration of escalation rules.
Reviewer Collaboration Tools Enables teams to work together on case investigations.		Enables reviewer collaboration within the platform, as per documentation.
Notifications & Reminders Automated email or in-app reminders for outstanding cases.		Sends automated notifications and reminders to users for pending cases.
SLA Management Monitors and enforces service-level agreement timelines for investigations.		No information available

Multi-jurisdictional Rules Support Addresses regulatory requirements in multiple global jurisdictions.		Multi-jurisdiction rule support is cited as a feature for global compliance needs.
Pre-built Compliance Rules Comes with out-of-the-box detection rules for major regulatory bodies (FINRA, SEC, FCA, etc).		Product comes with pre-built rules for regulators like FINRA, SEC, FCA.
Configurable Regulatory Frameworks Allows mapping and customization for firm-specific compliance programs.		Allows customers to configure regulatory frameworks as per their program.
Retention Policy Management Implements and ensures compliance with data retention/archiving rules.		Retention policy management described as a compliance function.
Compliance Certifications Holds certifications (e.g., SOC 2, ISO 27001, GDPR) relevant to financial services.		Relativity holds SOC 2 and ISO 27001 certifications—see Trust Center.
Automated Regulatory Reporting Creates and exports reports necessary for regulatory audits or filings.		Automated regulatory reporting supported in compliance module.
Redaction Tools Redacts sensitive data in exported or shared communications.		Redaction tools available for data sharing and exports.
Supervisory Review Support Tools to monitor adherence to supervisory review processes.		Includes supervisory review features for compliance oversight.
Legal Hold Management Supports the ability to preserve data for future litigation as required.		Supports legal hold management for preservation orders.
Breach Notification Support Helps organizations notify affected parties of regulatory breaches within mandated timelines.		Breach notification support described in compliance workflow services.
Retention Period Length Maximum length for which data can be retained for compliance.		No information available

Relativity Trace from Relativity

Product analysis by function

Trade Surveillance Systems for Risk & Compliance

Core Surveillance Capabilities (6 Yes /8 Known /11 Possible features)

Data Management & Integration (6 Yes /6 Known /10 Possible features)

Regulatory Coverage & Updates (2 Yes /2 Known /9 Possible features)

Alert Management (6 Yes /6 Known /9 Possible features)

User Experience & Accessibility (4 Yes /4 Known /8 Possible features)

Security & Privacy (5 Yes /5 Known /8 Possible features)

Reporting & Analytics (5 Yes /6 Known /8 Possible features)

Artificial Intelligence & Advanced Analytics (5 Yes /5 Known /8 Possible features)

Deployment & Maintenance (4 Yes /4 Known /8 Possible features)

Configurability & Extensibility (3 Yes /3 Known /7 Possible features)

Cost & Commercial Terms (4 Yes /4 Known /7 Possible features)

Secure Communication Monitoring for Risk & Compliance

Data Security (12 Yes /12 Known /15 Possible features)

Communication Channel Coverage (11 Yes /11 Known /12 Possible features)

Regulatory Compliance (10 Yes /10 Known /10 Possible features)

Risk Detection & Analytics (10 Yes /10 Known /11 Possible features)

Review and Investigation Tools (9 Yes /9 Known /10 Possible features)

Scalability & Performance (4 Yes /4 Known /8 Possible features)

User Experience & Accessibility (7 Yes /7 Known /9 Possible features)

Integration & Interoperability (8 Yes /8 Known /8 Possible features)

Reporting & Visualization (8 Yes /8 Known /8 Possible features)

Privacy & Ethical Controls (8 Yes /8 Known /8 Possible features)

Support & Maintenance (8 Yes /8 Known /8 Possible features)

Electronic Communications Surveillance for Compliance

Communication Channel Coverage (11 Yes /11 Known /12 Possible features)

Detection and Analytics (9 Yes /9 Known /11 Possible features)

Alerting and Workflow (10 Yes /10 Known /11 Possible features)

Regulatory Compliance Support (10 Yes /10 Known /11 Possible features)

Data Management and Integration (9 Yes /9 Known /11 Possible features)

User Experience and Access Control (9 Yes /9 Known /11 Possible features)

Security (9 Yes /9 Known /11 Possible features)

Deployment and Scalability (6 Yes /6 Known /11 Possible features)

Reporting and Audit (10 Yes /10 Known /11 Possible features)

Vendor Support and Maintenance (5 Yes /5 Known /10 Possible features)

Cost Transparency and Commercials (6 Yes /6 Known /10 Possible features)

Trade Surveillance Systems for Compliance

Core Surveillance Capabilities (11 Yes /11 Known /14 Possible features)

Market Abuse Detection (1 Yes /2 Known /10 Possible features)

Data Integration and Coverage (3 Yes /3 Known /9 Possible features)

Alert Management and Investigation Tools (10 Yes /10 Known /10 Possible features)

Reporting and Analytics (6 Yes /6 Known /9 Possible features)

Scalability and Performance (4 Yes /4 Known /8 Possible features)

Compliance Coverage and Regulatory Support (5 Yes /5 Known /6 Possible features)

User Access, Roles, and Security (7 Yes /7 Known /7 Possible features)

Configurability and Extensibility (4 Yes /4 Known /5 Possible features)

Machine Learning & Advanced Analytics (4 Yes /4 Known /6 Possible features)

Support, Training, and Vendor Services (6 Yes /6 Known /6 Possible features)

Audit Trail and Record-Keeping Systems for Compliance

Data Capture & Transaction Logging (10 Yes /10 Known /15 Possible features)

Access Controls & Security (9 Yes /9 Known /15 Possible features)

Regulatory Compliance Support (7 Yes /7 Known /15 Possible features)

Scalability & Performance (6 Yes /6 Known /15 Possible features)

Reporting & Analytics (8 Yes /8 Known /15 Possible features)

Data Integrity & Authenticity (1 Yes /1 Known /15 Possible features)

Audit Retrieval & Search (7 Yes /7 Known /15 Possible features)

Client Communication & Interaction Logging (10 Yes /10 Known /15 Possible features)

User Experience & Administration (3 Yes /3 Known /15 Possible features)

Integration & Interoperability (0 Yes /0 Known /15 Possible features)

Disaster Recovery & Business Continuity (0 Yes /0 Known /15 Possible features)

Audit Trail Extensibility & Customization (0 Yes /0 Known /15 Possible features)

Core Surveillance Capabilities
(6 Yes /8 Known /11 Possible features)

Data Management & Integration
(6 Yes /6 Known /10 Possible features)

Regulatory Coverage & Updates
(2 Yes /2 Known /9 Possible features)

Alert Management
(6 Yes /6 Known /9 Possible features)

User Experience & Accessibility
(4 Yes /4 Known /8 Possible features)

Security & Privacy
(5 Yes /5 Known /8 Possible features)

Reporting & Analytics
(5 Yes /6 Known /8 Possible features)

Artificial Intelligence & Advanced Analytics
(5 Yes /5 Known /8 Possible features)

Deployment & Maintenance
(4 Yes /4 Known /8 Possible features)

Configurability & Extensibility
(3 Yes /3 Known /7 Possible features)

Cost & Commercial Terms
(4 Yes /4 Known /7 Possible features)

Data Security
(12 Yes /12 Known /15 Possible features)

Communication Channel Coverage
(11 Yes /11 Known /12 Possible features)

Regulatory Compliance
(10 Yes /10 Known /10 Possible features)

Risk Detection & Analytics
(10 Yes /10 Known /11 Possible features)

Review and Investigation Tools
(9 Yes /9 Known /10 Possible features)

Scalability & Performance
(4 Yes /4 Known /8 Possible features)

User Experience & Accessibility
(7 Yes /7 Known /9 Possible features)

Integration & Interoperability
(8 Yes /8 Known /8 Possible features)

Reporting & Visualization
(8 Yes /8 Known /8 Possible features)

Privacy & Ethical Controls
(8 Yes /8 Known /8 Possible features)

Support & Maintenance
(8 Yes /8 Known /8 Possible features)

Communication Channel Coverage
(11 Yes /11 Known /12 Possible features)

Detection and Analytics
(9 Yes /9 Known /11 Possible features)

Alerting and Workflow
(10 Yes /10 Known /11 Possible features)

Regulatory Compliance Support
(10 Yes /10 Known /11 Possible features)

Data Management and Integration
(9 Yes /9 Known /11 Possible features)

User Experience and Access Control
(9 Yes /9 Known /11 Possible features)

Security
(9 Yes /9 Known /11 Possible features)

Deployment and Scalability
(6 Yes /6 Known /11 Possible features)

Reporting and Audit
(10 Yes /10 Known /11 Possible features)

Vendor Support and Maintenance
(5 Yes /5 Known /10 Possible features)

Cost Transparency and Commercials
(6 Yes /6 Known /10 Possible features)

Core Surveillance Capabilities
(11 Yes /11 Known /14 Possible features)

Market Abuse Detection
(1 Yes /2 Known /10 Possible features)

Data Integration and Coverage
(3 Yes /3 Known /9 Possible features)

Alert Management and Investigation Tools
(10 Yes /10 Known /10 Possible features)

Reporting and Analytics
(6 Yes /6 Known /9 Possible features)

Scalability and Performance
(4 Yes /4 Known /8 Possible features)

Compliance Coverage and Regulatory Support
(5 Yes /5 Known /6 Possible features)

User Access, Roles, and Security
(7 Yes /7 Known /7 Possible features)

Configurability and Extensibility
(4 Yes /4 Known /5 Possible features)

Machine Learning & Advanced Analytics
(4 Yes /4 Known /6 Possible features)

Support, Training, and Vendor Services
(6 Yes /6 Known /6 Possible features)

Data Capture & Transaction Logging
(10 Yes /10 Known /15 Possible features)

Access Controls & Security
(9 Yes /9 Known /15 Possible features)

Regulatory Compliance Support
(7 Yes /7 Known /15 Possible features)

Scalability & Performance
(6 Yes /6 Known /15 Possible features)

Reporting & Analytics
(8 Yes /8 Known /15 Possible features)

Data Integrity & Authenticity
(1 Yes /1 Known /15 Possible features)

Audit Retrieval & Search
(7 Yes /7 Known /15 Possible features)

Client Communication & Interaction Logging
(10 Yes /10 Known /15 Possible features)

User Experience & Administration
(3 Yes /3 Known /15 Possible features)

Integration & Interoperability
(0 Yes /0 Known /15 Possible features)

Disaster Recovery & Business Continuity
(0 Yes /0 Known /15 Possible features)

Audit Trail Extensibility & Customization
(0 Yes /0 Known /15 Possible features)

Data Ingestion Speed Rate at which new communication records can be ingested and indexed.		No information available
Storage Scalability Ability to handle growing volumes of communications data.		undefined Relativity platform regularly markets storage scalability for large organizations.
Export Options Support for exporting surveillance data in multiple formats (PDF, CSV, etc).		Supports export in various formats (PDF, CSV, etc) for regulatory or audit needs.
APIs for Integration Availability of APIs to integrate with other surveillance, archiving, or analytics platforms.		Open APIs for integration are referenced in solution and implementation resources.
SIEM Integration Connects to Security Information and Event Management systems.		Connects to SIEM platforms as one of its integration endpoints.
Third-party Data Source Integration Connects and correlates data from external vendors or sources.		Third-party data sources can be integrated—clarified by Relativity documentation.
Custom Data Connectors Enables creation of connectors for proprietary sources.		Custom data connectors available for proprietary source ingestion.
Database Support Supports multiple types of databases (SQL, NoSQL, cloud-based, etc.).		Broad database support (cloud, SQL, etc) available as per product information.
Search Performance Time to retrieve results for complex queries over stored communications.		No information available
Data De-duplication Removes duplicate messages to conserve storage and reduce noise.		Data de-duplication and normalization are described as part of ingestion process.
Metadata Enrichment Adds useful metadata (e.g. sender, recipient, channel, time) for search and analytics.		Metadata enrichment for search and analytics is a standard platform feature.

Role-based Access Control (RBAC) Allows granular assignment of permissions based on role.		Role-based access control (RBAC) is present as security feature.
Single Sign-On (SSO) Supports integration with enterprise SSO solutions.		Single Sign-On supported with SAML/OAuth integrations.
Multi-factor Authentication (MFA) Requires multi-factor authentication for access.		Multi-factor authentication is a supported configuration option.
User Interface Customization Enables customization of UI elements and workflows.		Supports UI customization for workflows and dashboards.
Search Functionality Advanced and intuitive search/filtering for investigators.		Search functionality is highlighted for investigation efficiency.
Bulk Actions Ability to perform actions on multiple records/cases simultaneously.		Bulk actions (tag, export, etc) available for case management.
Localization User interface available in multiple languages.		Localization (multi-language UI) referenced by vendor.
Accessibility Compliance Meets accessibility standards (e.g., WCAG, ADA) for users with disabilities.		No information available
Number of Concurrent Users Supported Maximum number of users supported simultaneously without performance degradation.		No information available
Configurable User Roles System allows administrators to define custom roles.		Configurable user roles and permissions cited in documentation.
Audit Access Reporting Logs and reports on user activity and access history.		Audit access reporting is included in user activity monitoring features.

Encryption In-Transit All communications data is encrypted during transmission.		Encryption in-transit is claimed as an information security standard.
Encryption At-Rest Stored data is encrypted to protect against unauthorized access.		Data at-rest encryption described in platform security documentation.
Data Loss Prevention (DLP) Prevents unauthorized sharing or downloading of sensitive communications.		Data loss prevention included in product compliance feature-set.
Intrusion Detection Monitors the system for unauthorized access attempts or suspicious activity.		Intrusion detection capabilities described for infrastructure security.
Regular Security Audits Periodic third-party or internal security assessments performed.		Regular security audits claimed as part of platform trust standards.
Granular Permission Controls Allows detailed definition of permissions at user or group level.		Granular permission controls configurable via admin console.
Anomaly Detection Automated detection of unusual access or usage patterns.		Anomaly detection for suspicious user/system behavior presented.
IP Whitelisting/Blacklisting Restricts or allows system access based on IP addresses.		No information available
Disaster Recovery/Backup Systems Ensures protection and recovery of data in case of system failure.		Disaster recovery and backup are a described component of service reliability.
Security Patch Frequency Regular cadence for applying security patches and updates.		No information available
User Activity Monitoring Continuously tracks and logs all significant user actions.		User activity monitoring confirmed through security and admin feature set.

Cloud Deployment Supports hosting in public or private cloud environments.		Cloud deployment available via RelativityOne.
On-premises Deployment Allows fully onsite installation and management.		On-premises deployment available for some Relativity products; check with vendor for Trace.
Hybrid Deployment Supports mixed cloud and on-premises configurations.		Hybrid deployment architectures supported upon request.
Elastic Scalability Capacity to scale up/down seamlessly with changes in data volume or users.		Elastic scalability claimed for both user and data volume.
High Availability/Failover Built-in redundancy to minimize downtime and data loss.		Redundant infrastructure and failover described for high availability.
Multi-tenant Support Ability to support multiple independent business units or organizations on a single platform.		Supports multi-tenancy for different lines of business.
Zero Downtime Upgrades Perform updates and upgrades without service interruption.		No information available
Deployment Time Typical time to deploy solution from contract signing.		No information available
System Uptime SLA Guaranteed system availability as specified in SLA.		No information available
Resource Monitoring Continuous monitoring of system resources and health.		No information available
Concurrent Process Handling Maximum number of concurrent data ingestion, processing or analytics tasks.		No information available

Custom Report Builder Allows creation of user-defined reports on all surveillance data.		Offers a custom report builder for compliance and management reporting.
Scheduled Reporting Supports automated, recurring report generation and delivery.		Scheduled automated report delivery is available.
Comprehensive Audit Logging Logs all actions/events for forensic and compliance audits.		Comprehensive audit logging supported for all user and system actions.
Data Extraction for Audits Enables data extraction tailored to regulatory or internal audit requests.		Data extraction functions tailored for audit requests are available.
Export Formats Supported Number of different formats available for data export (PDF, CSV, etc).		No information available
Drill-down Analytics Ability to explore details of flagged incidents/cases/reports.		Drill-down analytics for incidents and case details are supported.
Access Logging Tracks all readings and exports of records.		Tracks all access to records for compliance.
Report Delivery Channels Multiple ways to send/deliver reports (email, dashboard, API, etc).		Multiple delivery/reporting channels specified (dashboard, export, email).
Regulatory Reconciliation Verifies reporting completeness and accuracy against regulatory requirements.		Regulatory reconciliation is described under financial services compliance support.
Alert Disposition Metrics Tracks status/outcome of all alerts for performance measurement.		Alert disposition and performance metrics tracked for management KPIs.
Reviewer Performance Reporting Reports on productivity and consistency of review teams.		Reviewer/team performance reporting available via dashboards.

24/7 Customer Support Availability of round-the-clock technical assistance.		No information available
Service Level Agreements (SLA) Well-defined SLAs for uptime, response, and issue resolution.		No information available
Knowledge Base/Documentation Comprehensive online guides and troubleshooting materials.		Extensive online documentation and knowledge base via Relativity support.
Training/Onboarding Services Vendor provides training programs for customer teams.		Vendor provides onboarding and training as part of implementation.
Dedicated Account Manager Assignment of an account manager for ongoing relationship support.		Dedicated account managers available for enterprise customers.
Patch/Update Notification Alerts users to upcoming or recent system changes.		Patch/update notification available via customer communication channels.
Named User Support Offers support for specific, named contacts at customer firms.		No information available
Bug Fix Response Time Average time to acknowledge and resolve critical bugs.		No information available
Customization Services Vendor can develop custom features according to client needs.		Customization services available for large clients and tailored deployments.
Community/Forum Access Customers can share best practices and ask questions in a user community.		No information available

Real-time Monitoring The system's ability to analyze and flag suspicious trades as they happen.		Product advertises real-time monitoring of electronic communications for compliance violations.
Post-trade Analysis Ability to conduct surveillance on completed trades for historical pattern detection.		Integrated case management and alert review imply post-event/historical analysis is supported.
Pattern Recognition Automated identification of market abuse patterns such as layering, spoofing, or wash trades.		Customizable rule sets and intelligent alerting indicate pattern recognition for misconduct scenarios.
Anomaly Detection Statistical or AI-driven alerting on behaviors that deviate from historical norms.		Anomaly detection is implied by 'intelligent alerting' and use of risk signals on communications.
Alert Generation Automated creation of notifications for compliance team review on flagged activities.		Automated alert generation described as 'intelligent alerting.'
Custom Rule Creation Ability for users to define, implement, and adjust surveillance rules.		Product explicitly lists customizable rule sets.
Rule Library Pre-built rules for fast deployment and coverage of common compliance scenarios.		No information available
Case Management Tools for documenting, tracking, and managing compliance investigations.		Case management is advertised as a core product feature.
False Positive Reduction Mechanisms to reduce erroneous or unnecessary alerts.		Reference to AI-driven alerting suggests mechanisms for false positive reduction.
Alert Prioritization System to rank the importance and urgency of alerts based on risk.		Prioritization is implied due to 'intelligent' or 'risk-based' alerting.
Investigation Workflow Structured process for alert review, analysis, escalation, and resolution.		Case management and investigation workflow described in feature pages.
Audit Trail Comprehensive logging of user actions, rule changes, and investigations for compliance.		Compliance and investigation logs are commonly available; 'investigation audit trail' is mentioned.
Real-time Data Ingest Rate The maximum number of trades or messages processed per second in real-time monitoring.		No information available
Historical Data Retention Period Time duration for which trade data is maintained for surveillance and investigations.		No information available

Insider Trading Detection Ability to recognize trading activity that may be based on non-public, material information.		Not as far as we are aware.* Relativity Trace focuses on communications, not trade/market data, so does not perform trade-based insider detection in the traditional sense.
Front-running Detection Identification of personnel trading ahead of client or firm orders.		No information available
Spoofing/Layering Detection Detection of placing orders with intention to cancel to manipulate market appearance.		No information available
Wash Trading Detection Flagging of trades where the same party is buyer and seller.		No information available
Marking the Close Detection Flagging trades aimed at influencing closing prices.		No information available
Churning Detection Detection of excessive trading to generate commissions or fees.		No information available
Quote Stuffing Detection Identifies high volumes of order submission and cancellation to clog market data.		No information available
Reference Price Manipulation Detects attempts to distort benchmarks or reference prices.		No information available
Cross-market Manipulation Coverage Ability to correlate and detect abuse across multiple venues or asset classes.		No information available
Customizable Scenario Parameters Ability to fine-tune abuse scenarios based on firm or regulator needs.		Customizable scenario/rule parameters are highlighted as a value proposition.

Multi-Asset Class Support Support for equities, fixed income, options, futures, FX, crypto, etc.		No information available
Exchange Connectivity Direct feeds from major exchanges and trading venues supported.		No information available
Brokerage/OMS Integration Supports data ingestion from order management & execution systems.		No information available
Data Normalization Transforms different source data into a consistent format for analysis.		No information available
Reference Data Enrichment Enrichment of trade data with client, instrument, & market metadata.		No information available
Real-time Data Feed Support Can process and surveil incoming real-time order, execution, and market data.		Described as supporting real-time feed intake and proactive analysis on communications in real time.
Historical Data Import Bulk ingestion of legacy data for backtesting and lookback reviews.		No information available
Third-party Data Integration Ability to integrate with data from third-party vendors and regulators.		Supports integrations with data sources such as Bloomberg, Teams, Slack, etc.
APIs for Data In/Out Public or private APIs for custom integrations to ingest/extract data.		API support is mentioned for custom data integrations.

Alert Dashboard Centralized view of current and historical alerts with filtering and sorting.		Alert dashboard for tracking and managing alerts is a standard product feature.
Workflow Automation Automates assignment, tracking, and management of surveillance cases.		Workflow automation for alert/case assignment is provided in the platform.
Investigation Notes Secure and timestamped note-taking for audits and reviews.		Case/investigation management includes timestamped note-taking.
Attachment Handling Upload and attach evidence or documents to cases or alerts.		Evidence attachment and documentation upload supported in case management.
Audit Log Immutable record of all user and system actions related to cases.		Audit log of all activities is described in security/compliance documentation.
Alert Escalation Workflow for raising the severity or assigning cases to higher authority.		Case escalation in investigation workflow is referenced.
Disposition Tracking Track final outcomes (dismissal, SAR filing, etc.) for audit purposes.		Disposition/outcome tracking features available as part of case management.
Bulk Alert Management Tools for actioning or closing batches of alerts efficiently.		Bulk actioning of alerts is mentioned in multiple overview materials.
Case Re-open Functionality Allows re-examination of closed cases if new information arises.		Reopen/recall closed investigations is a standard part of case management tools.
Integration with Email/Communication Platforms Send notifications, reminders, or extract communications as part of surveillance.		Platform supports integrations with Outlook, Teams, Slack, Bloomberg, etc.