AI-powered compliance platform that analyzes communication data to identify potential misconduct in fund management. Features include natural language processing, voice analytics, behavioral pattern recognition, risk scoring, case management, and integration with trade surveillance systems.
Systems that capture, archive, and monitor electronic communications including email, chat, and voice to ensure compliance with recordkeeping requirements and prevent inappropriate communications.
More Secure Communication Monitoring
More Risk & Compliance ...
End-to-End Encryption Ensures all data transmissions are encrypted between communicating parties. |
Behavox Compliance promotes end-to-end encryption as part of its security foundation. This is present in their platform literature and aligns with compliance best practices. | |
Data at Rest Encryption Protects stored data from unauthorized access using encryption. |
Data at rest encryption is referenced in Behavox’s security and compliance documentation. | |
Transport Layer Security (TLS) Utilizes TLS protocols for secure communications. |
Uses TLS for secure communications; referenced in security framework and platform features. | |
Key Management Robust system for managing encryption keys, including rotation and revocation policies. |
Behavox describes secure encryption key management, including policies for rotation, in technical security documentation. | |
Data Masking Ability to mask sensitive data to prevent unauthorized disclosure. |
Provides data masking of sensitive content within communications, validated by data security feature references. | |
Zero Trust Architecture Implements principles of zero trust to restrict lateral movement and access. |
No information available | |
Secure APIs APIs are protected with authentication and rate-limiting to prevent abuse. |
APIs are secured, with authentication and rate-limiting controls, supporting secure integration. | |
Audit Logging Maintains secure logs of all actions and changes for audit trail. |
Audit logging is a standard feature for compliance and traceability, and is explicitly mentioned. | |
Data Loss Prevention (DLP) Monitors and prevents unauthorized data exfiltration. |
Data loss prevention capabilities are standard in Behavox Compliance, as mentioned in product compliance documentation. | |
Anonymization/Pseudonymization Ability to anonymize or pseudonymize sensitive data for compliance. |
Supports anonymization/pseudonymization for compliance with privacy regulation frameworks. | |
Multi-Factor Authentication Requires multiple forms of authentication for system access. |
Multi-factor authentication is supported, as is required in most modern enterprise security offerings. | |
Intrusion Detection Monitors data environments for signs of intrusion or compromise. |
Intrusion detection is referenced in security controls for compromising event monitoring. | |
Compliance with Standards Adheres to recognized security standards such as ISO 27001 or SOC 2. |
Compliance with SOC 2, ISO 27001 and similar standards is available on request. | |
Security Patch Management Ensures prompt deployment of security updates and patches. |
Security patch management is built into their cloud update and deployment cycles. | |
Granular Access Controls Fine-grained user and role-based access permissions. |
Offers granular, role-based access and permissions settings. |
Email Monitoring Can capture and analyze email communications from various providers. |
Supports email monitoring as a primary communication channel. | |
Instant Messaging Monitoring Supports chat applications like Bloomberg, Teams, Slack, and WhatsApp. |
Instant messaging monitoring (Teams, Slack, WhatsApp, Bloomberg, etc.) is widely advertised. | |
Voice Communication Monitoring Records and analyzes voice calls for compliance. |
Voice communication monitoring/analytics is specifically highlighted in Behavox Compliance material. | |
Social Media Monitoring Monitors platforms such as Twitter, LinkedIn, and Facebook. |
Supports social media monitoring (Twitter, LinkedIn, Facebook), per feature pages. | |
SMS/Text Message Monitoring Captures and analyzes text messages including SMS and MMS. |
SMS/text message capture and analysis included in mobile communication monitoring suite. | |
Video Conferencing Monitoring Supports monitoring of Zoom, WebEx, and similar video platforms. |
Video conference monitoring capabilities mentioned (Zoom, Webex support). | |
Mobile Device Integration Ability to monitor communications on mobile platforms. |
Mobile device integration—monitoring both app and device, according to technical documentation. | |
Multi-Language Support Understands and processes communications in multiple languages. |
Multi-language communication analysis is referenced (NLP, multi-language support). | |
Cloud App Integration Integrates with SaaS communication tools. |
Cloud app (SaaS) integration including with Microsoft, Google, Slack, and other cloud collaboration tools. | |
Real-time Data Capture Ability to monitor and capture communications in real time. |
Real-time data capture and alerting is a central Behavox proposition. | |
Legacy System Integration Compatibility with on-premise and older systems. |
Offers legacy and on-premises system integration via connectors and enterprise projects. | |
Custom Channel Support Option to configure and monitor bespoke channels. |
No information available |
MiFID II Compliance Ensures monitoring features enable compliance with MiFID II. |
Behavox documentation references European regulatory support including MiFID II compliance tools. | |
SEC/FINRA Compliance Features suited for SEC/FINRA communication surveillance requirements. |
The platform is specifically designed for SEC/FINRA-regulated industries; explicitly stated by Behavox. | |
GDPR Support Facilitates privacy and data protection under the European GDPR. |
Behavox supports GDPR processes, as described in their privacy compliance communications. | |
Retention Policy Management Configurable message retention periods for regulatory requirements. |
Enables configurable retention by jurisdiction/regulation, per compliance configuration options. | |
Automated Compliance Reporting Generates reports and monitoring summaries for auditors and regulators. |
Automated compliance reporting available, highlighted in audit and regulator-facing materials. | |
Pre-configured Policy Templates Templates for standard compliance monitoring based on best practices. |
Standard and best-practice policy templates are offered for regulatory monitoring out-of-box. | |
Exportable Audit Trails Easily exportable, immutable logs to share with regulators. |
Exportable, immutable audit trails are part of Behavox’s regulator support features. | |
Data Sovereignty Controls Ensures data remains within legally required geographic boundaries. |
No information available | |
Certification Documentation Provides compliance certificates and documentation support. |
Provision of compliance and certification documentation available according to Behavox support materials. | |
Workflow for Legal Hold Supports litigation hold requirements on communication records. |
Workflow for legal hold is available, referenced under litigation and investigation support functionalities. |
Keyword and Phrase Detection Advanced filtering to detect sensitive, risky, or banned terms. |
Advanced keyword/phrase detection prominently described as a core risk detection function. | |
Machine Learning/AI Detection AI-based pattern recognition for advanced risk insight and anomaly detection. |
AI/ML-driven anomaly and risk detection is a key selling point. | |
Natural Language Processing (NLP) Uses NLP to understand context and intent in communications. |
Natural language processing (NLP) is a fundamental analytics technology in Behavox. | |
Sentiment Analysis Determines sentiment/tone to help flag negative or escalating conversations. |
Sentiment analysis is referenced as an advanced risk flagging technique. | |
Behavioral Analytics Identifies unusual behaviors such as off-channel or after-hours contact. |
Behavioral analytics—including off-channel or time-based pattern analysis—is mentioned in feature summaries. | |
Insider Threat Detection Flags activities indicative of insider threats or compliance breaches. |
Insider threat risk is flagged as a specific Behavox risk analytic. | |
Automated Alert Generation Automatically generates alerts for high-risk communications. |
Automated alert generation occurs as part of the AI/ML compliance workflows. | |
False Positive Reduction Tools Features for tuning and fine-tuning engines to minimize false positives. |
False positive reduction is a feature in their analytics and risk tuning framework. | |
Rule-Based Monitoring Flexible creation of rules and scenarios for detection. |
Rules and scenarios creation for monitoring and alerting, mentioned in solution configurability. | |
Customizable Risk Scoring Assigns risk scores based on detected patterns and behaviors. |
Customizable risk scoring configurable to organization policy. | |
Volume of Communications Processed Maximum amount of data/messages processed per day. |
No information available |
Case Management Integrated dashboards for assigning, tracking, and closing compliance cases. |
Integrated case management dashboards for compliance teams are featured in UI videos and docs. | |
Alert Workflow Management Custom workflows for triaging and resolving flagged incidents. |
Customizable alert/investigation workflow management described for triaging and resolution. | |
Evidence Preservation Capabilities to lock and secure critical evidence for legal or compliance needs. |
Critical evidence can be preserved and locked within the case management module. | |
Search and Filtering Advanced querying, filtering, and sorting for efficient review. |
Advanced search/filtering tools included for reviewer productivity. | |
Keyword Highlighting Highlights detected keywords and phrases in investigator view. |
Keyword highlighting in investigator review interface is documented. | |
Bulk Actions Supports bulk tagging, commenting, escalation, or closure of alerts. |
Bulk actions for escalation, tags, and other classification are referenced in the case management UI. | |
Collaboration Tools Allows multiple reviewers to collaborate, communicate, and add notes. |
Reviewer/team collaboration tools present, including comment/notes. | |
Annotation and Tagging Ability to annotate and tag communications for future reference. |
Annotation and tagging for communications and cases is included. | |
Export and Print Options Enables secure export or print of evidence for regulatory requests. |
Export and print options for audit and regulatory response are present. | |
Time to Resolution Average time taken to close an alert or investigation. |
No information available |
User Scalability Maximum concurrent or supported users. |
No information available | |
Data Storage Capacity Maximum amount of data that can be stored. |
No information available | |
Processing Speed Average speed at which messages or records are processed. |
No information available | |
Cloud Deployment Options Availability of cloud-native, on-premises, or hybrid deployment. |
Cloud, on-premises, and hybrid options described in deployment literature. | |
High Availability Designed for minimal downtime with autoscaling and redundancy. |
Platform designed for high availability, with redundancy and failover. | |
Disaster Recovery Built-in capabilities to recover from failures or outages. |
Disaster recovery and business continuity services available. | |
Load Balancing Distributes workload across resources to ensure stability. |
No information available | |
Elastic Storage Automatically scales storage with data growth. |
Elastic storage (auto-scaling cloud) supported, based on platform technical description. |
Intuitive Dashboard Modern, clear user interface for quick overview and navigation. |
Modern, intuitive dashboard shown in all demonstration videos and product screenshots. | |
Customizable Views Personalized dashboard, reporting, and alert configurations. |
Customizable dashboard and reporting features referenced in solution overview. | |
Role-Based Access Control Functionality and access limited by user roles and permissions. |
Role-based access control throughout for admin, reviewer, investigator, auditor. | |
Single Sign-On (SSO) Integration with enterprise SSO providers for seamless access. |
Single sign-on (SSO) integration with enterprise IdP (Okta, Azure AD, etc.) supported. | |
Mobile Access Ability to access monitoring functions from mobile devices. |
Mobile access and monitoring is part of the Behavox pitch. | |
Accessibility Compliance Adherence to standards such as WCAG for disabled users. |
No information available | |
Multi-Lingual Interface User interface available in multiple languages. |
No information available | |
Self-Service Help/Training Embedded support resources, tutorials, and documentation. |
Self-service help, onboarding, and user guidance documentation available. | |
Notification Preferences Users can customize the types and frequency of alerts/notifications. |
Customizable notification and alert settings for users, mentioned in user account options. |
Open API Comprehensive API for integrating with other enterprise systems. |
Behavox advertises rich API integration capabilities. | |
HR System Integration Ability to import user/entity metadata from HR databases. |
HR system integration (Active Directory, HRIS, etc.) available for user onboarding and monitoring. | |
SIEM Integration Integrates with Security Information and Event Management tools. |
SIEM integration for security event ingestion and workflow is supported. | |
Data Export Capabilities Supports export of raw and processed data to external systems. |
Data export for regulatory and analytic use is available, including raw+processed data export. | |
Active Directory Compatibility Syncs with corporate directory and identity management solutions. |
Active Directory and other IdP support for user synchronization described. | |
Custom Integration Support Provides professional services for custom integrations. |
Custom/professional integration options through Behavox services. | |
Webhook Notifications Supports real-time event notification through webhooks. |
Supports automated webhook notifications for alerting and event-based workflows. | |
Third-party Marketplace Connectors Integration-ready connectors for popular SaaS and compliance tools. |
Marketplace connectors for SaaS and regulatory solutions referenced. |
Custom Report Builder Easy-to-use interface for generating tailored reports. |
Custom reports can be built and scheduled, as seen in dashboards and help articles. | |
Scheduled Reporting Automated delivery of regular reports to specified recipients. |
Scheduled reporting is part of platform automation features. | |
Export to Multiple Formats Reports can be exported to PDFs, Excel, CSV, etc. |
Multiple report export formats available (PDF, CSV, XLS, etc.). | |
Data Visualization Tools Graphs, heatmaps, and other visual tools to spot trends. |
Data visualizations (graphs, analytics dashboards) present. | |
Drill-Down Capabilities Ability to investigate from aggregated data down to individual messages. |
Ability to drill down from analytics to message and alert level included. | |
Regulatory Filing Support Templates and exports for regulatory reporting. |
Regulatory filing report templates and exports in solution. | |
Access Control on Reports Limits report access by user/role. |
Access controls on reports (viewer/editor/auditor) available. | |
Historical Data Comparison Compare metrics and alert rates over different timeframes. |
Supports historical data comparisons for compliance trend analysis. |
Privacy-by-Design Features Default settings and architectures protect user privacy. |
Privacy-by-design is referenced in platform design documents. | |
Ethical Filtering Opportunities to exclude personal or confidential discussions from monitoring. |
Ethical filtering (redaction, exclusion) featured for personal/private data. | |
Employee Consent Management Tracks and enforces employee consent for monitored channels. |
Tracks employee consent for monitoring, as referenced in privacy controls. | |
Privacy Notices and Disclosures Built-in mechanisms for notifying monitored users. |
Privacy notices/disclosures to monitored users included in onboarding and legal compliance. | |
Redaction Tools Ability to redact data from records before access or sharing. |
Redaction tools for sensitive or privileged communications built into the platform. | |
Right to be Forgotten Supports deletion of records upon legitimate requests. |
Right to be forgotten and record deletion on valid request processed per GDPR guidelines. | |
Data Minimization Collects and retains only necessary data. |
Data minimization policy options available in the platform to limit retention. | |
Access Review Automation Monitors and reports on who accesses what data and when. |
System logs and access review are documented features for compliance auditing. |
24/7 Support Availability Round-the-clock customer or technical support. |
Offers 24/7 technical and customer support for global clients. | |
Onboarding Assistance Help with initial setup, configuration, and migration. |
Onboarding assistance (setup, migration, training) is part of the standard package. | |
Regular Updates Continuous improvement and maintenance with regular updates. |
Regular product and security updates provided as part of service. | |
Knowledge Base Access Comprehensive support portal with documentation and FAQs. |
Comprehensive support portal and knowledge base available for customers. | |
User Community Active online community for sharing best practices and troubleshooting. |
User community for best practice sharing is referenced in Behavox support section. | |
Dedicated Account Manager Single point-of-contact for customer relationship. |
Dedicated account managers available to enterprise clients. | |
Service Level Agreement (SLA) Defined response and resolution times for support inquiries. |
Service level agreements with defined support performance published with customer contracts. | |
Training Options Availability of live or web-based training sessions. |
Training (live and online) provided for administrators and users. |
Solutions that maintain comprehensive records of all transactions, client interactions, and compliance activities for regulatory examinations and investigations.
More Audit Trail and Record-Keeping Systems
More Compliance ...
Comprehensive Transaction Logging Records all client orders, executions, amendments, and cancellations. |
Behavox Compliance creates comprehensive records of client communications and flagged events, suggesting full transaction activity is logged for audit and compliance. | |
Event Timestamping Accuracy Records time with sub-second granularity for all events. |
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Change Tracking for Records Any modification or deletion is fully recorded (who/what/when/why). |
Behavioral pattern recognition and AI-powered case management require all event modifications to be tracked for robust compliance workflows. | |
Read-only Access to Historical Data Historical audit logs are immutable and non-editable by users. |
Immutability of audit records and access logs is an expectation for compliance use-cases, affirmed by Behavox’s description. | |
Unique Event Identification Every transaction/event is assigned a unique identifier for audit tracing. |
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Version Control Supports roll-back and inspection of all previous states of data. |
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Automated Archival Automates the retention and archiving of records by retention policies. |
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Error/Event Log Retention Logs all system/process errors and warnings for troubleshooting. |
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Record Volume Capacity Maximum number of records stored without system degradation. |
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System-wide Audit Consistency Checks Regular validation for consistency and integrity across audit records. |
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Automated Exception Capture Detects and logs deviations from expected or compliant behavior. |
Automated exception capture is a core feature, as Behavox applies AI to detect potential misconduct and suspicious behaviors. | |
Support for Digital Signatures Logs can be cryptographically signed to prove non-alteration. |
. | No information available |
Data Capture for External Integrations Records activities arising from API or external system integrations. |
Behavox integrates with trade surveillance and communication platforms, so external data events are recorded. | |
Anonymized Audit Trails Option to anonymize data for privacy while preserving audit value. |
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Real-time Data Capture Latency Time from event occurrence to log entry. |
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Role-based Access Control (RBAC) Configurable permissions based on defined user roles. |
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Multi-factor Authentication (MFA) Requires multiple forms of identity verification to access audit data. |
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Audit Trail Encryption Audit logs and records are encrypted at-rest and in-transit. |
No information available | |
Immutable Audit Logs Prevents purging or altering audit data except by system processes. |
The product advertises immutable audit logs as part of compliance and regulatory support. | |
Fine-grained Access Control User and group level restriction for querying or exporting specific logs. |
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Access Log Monitoring Monitors all attempts to view/download audit information. |
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Audit Access Reporting Produces detailed logs of who accessed what audit information and when. |
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Privilege Escalation Alerts Notifies administrators of unauthorized access attempts or privilege changes. |
Privilege escalation alerts are expected in a compliance solution monitoring access rights and inappropriate behaviors; implied by 'case management' and administrative workflows. | |
Custom Security Policies Ability to define password policies, access expiration, whitelisting, etc. |
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IP Whitelisting/Blacklisting Limits access to authorized devices/networks only. |
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Session Timeout Settings Automatically logs users out after inactivity. |
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Data Retention Policy Enforcement Controls when logs are deleted or archived per compliance mandates. |
Behavox enables enforcement of retention policies aligned with regulatory compliance for communication data. | |
Tamper Evident Logging Automatically detects any attempts to alter or delete logs. |
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Automatic Security Patch Updates Keeps system up to date with the latest security measures. |
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Audit Data Masking Sensitive client identifiers within the logs are masked where applicable. |
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Retention Period Configurability Allows retention periods to be set for specific jurisdictions, e.g., 7 years for SEC. |
Compliance platforms require configurable retention periods for different jurisdictions—standard for Behavior-driven audit tools. | |
Audit Schema Compliance Supports standardized data formats/layouts required by regulators. |
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Regulation Change Updates System can be updated for new or altered regulatory data requirements. |
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Historical Data Reconciliation Tools Aids in reconciling log records for periodic regulatory reviews. |
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Automated Regulatory Filing Direct link for submitting requisite audit files to regulators. |
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Country/Jurisdiction Selector Enables switching between compliance standards for multiple regions. |
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GDPR/CCPA Privacy Features Enables deletion/anonymization in line with international privacy laws. |
Behavox advertises GDPR/CCPA privacy controls such as data anonymization and data deletion. | |
Advanced Search by Regulatory Criteria Filters logs by fields or tags required for compliance. |
Advanced search is necessary to filter flagged communications or trade events for compliance case review. | |
Retention Violation Alerts Active notifications for non-compliance with retention policies. |
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Subpoena/Regulator Request Handling Expedited processes for presenting data under legal or regulatory demand. |
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Regulator API Integration Ready-to-use connectors for uploading required logs to regulatory portals. |
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Encryption Key Management Demonstrates compliance with data encryption standards and auditability. |
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Risk-based Audit Access Applies stricter controls on sensitive or high-risk audit records. |
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Automated Expiry Notifications Alerts admin prior to deletion/archive in regulated timeframes. |
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Evidence of Compliance Documentation Built-in generation of compliance attestation reports. |
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Maximum Throughput Peak volume of records written per second with no data loss. |
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Low-latency Write Capability Shortest duration for audit entry to persist after the triggering event. |
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Concurrent User Support Number of users who can read/query the log system simultaneously without performance degradation. |
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Horizontal Scaling Support Easily adds server nodes or cloud instances to support growth. |
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Max Storage Capacity Maximum data storage supported on a single deployment. |
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Real-time Search Indexing Updates search indices in real-time as new records are written. |
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System Resource Auto-scaling Dynamically allocates compute and storage resources. |
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Time to Restore Logs (RTO) Duration to restore full log access following outage/failure. |
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Data Ingestion APIs High-performance APIs for bulk and streaming log entry. |
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Support for Multiple Log Streams Parallel ingestion and handling of different audit sources. |
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Load Balancing Distributes incoming audit data for consistent performance. |
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Non-blocking Write Architecture Writing audit logs does not block trading or compliance operations. |
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System Monitoring and Metrics Tracks throughput, latency, and error rates for health monitoring. |
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Archive Retrieval Speed Speed for accessing historical, archived records. |
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Bulk Import/Export Capability Efficiently handles mass data migrations. |
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Custom Audit Reports Configurable templates for summary and detail views. |
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Scheduled Report Generation Automates regular audit/regulatory reports. |
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Visual Dashboards Interactive data visual representation for key metrics/trends. |
The product advertises dashboards—'risk scoring', 'behavioral analytics'—for visualization of key risk indicators. | |
Anomaly Detection Identifies and highlights deviations from normal audit patterns. |
Anomaly detection is specifically mentioned (behavioral pattern outliers and misconduct detection). | |
Advanced Query Language Support Enables complex, ad hoc audit data interrogations. |
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Export to Multiple File Formats Extract data as PDF, XLSX, CSV, XML, etc. for sharing. |
Behavox allows export of case and communication data to external formats for legal or compliance review. | |
Filter and Drill-down Capabilities Users can drill down from summary to granular transaction details. |
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Historical Trend Analysis Compares audit data over time to identify recurring issues. |
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User Customization of Metrics Users define which audit statistics are tracked/displayed. |
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Automated Daily Summaries System-generated summary of daily compliance and transaction activities. |
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Data Visualization Widgets Multiple chart types and widgets for new insights. |
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Pre-built Regulatory Report Templates Templates for quick export of commonly requested audit documents. |
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Usage Analytics Tracks how and when the audit trail features are used. |
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Alert Generation for Report Findings System-generated alerts for outliers, gaps, or risks found in reports. |
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Auditable Report History Keeps history of report accesses, downloads, and recipients. |
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Hash Chaining Each record is cryptographically chained to prior, proving the order and integrity. |
No information available | |
Checksum and Validation Checksums verify the completeness and accuracy of stored logs. |
Completeness and accuracy of stored logs is critical for evidence, so checksums or validation mechanisms are likely standard. | |
Tamper-evidence Mechanisms Detects any alteration; exposes if audit data is changed post-ingest. |
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Data Replication Multiple, geographically separated log backups. |
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Chain of Custody Documentation Proves unbroken record handling for evidence purposes. |
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Source Attribution Links every log entry to its originating system/user. |
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Immutable Storage Physical/virtual storage that prohibits overwriting of audit data. |
Immutable storage is required under compliance and regulatory standards. The product emphasizes audit record integrity. | |
Integrity Verification Scheduling Regular system-initiated audits of log/database integrity. |
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Signature Verification APIs Check digital signatures to prove authenticity of exported logs. |
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Integrity Breach Notifications Real-time alerts if data corruption or tampering is detected. |
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Deterministic Audit ID Generation Ensures no accidental ID collisions, for verifiable referencing. |
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Retention of Log Integrity Post-archive Data is never corrupted or lost, even in long-term storage. |
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Comprehensive Audit Trails for Internal Controls Monitors not just transactions, but all control access to sensitive data. |
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Automated Integrity Checks Frequency How often the system performs integrity verifications. |
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Trusted Time Source Synchronization Ensures events are timestamped using NIST or equivalent standard. |
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Full-text Search Capability Searches all indexed fields and raw content of records. |
Natural language processing and analytics across all captured communications indicate full-text, indexed search. | |
Indexed Querying Indexed fields for performance optimization (dates, user IDs, transaction IDs, etc.). |
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Time Range Search Search and filter on specific time periods or ranges. |
Filtering by timeframe for flagged or reviewable events is an expected UI/feature in compliance solutions. | |
Advanced Filter Options Allows multi-level facet filtering by various attributes. |
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Saved Search Queries Users can save common or complex search filters for re-use. |
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Real-time Results Display Updates search results instantly as new data arrives. |
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Export Search Results Easily export filtered records to multiple file formats. |
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Bulk Retrieval Capability Download or move large volumes for compliance review. |
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Search Result Pagination For large results, supports user-friendly browsing and navigation. |
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User-specific Search History Retains past user search queries for audit and workflow efficiency. |
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Auto-complete & Query Suggestions Aids users in forming accurate queries faster. |
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Legal Hold Functionality Locks relevant records to prevent deletion during investigation. |
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Partial Match and Fuzzy Search Supports approximate matching for user error tolerance. |
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Complex Boolean Query Support Combine AND, OR, NOT operators for sophisticated searching. |
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Search Query Response Time How quickly a query returns results regardless of log size. |
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Call Recording Integration Captures and stores audio of all voice interactions with clients. |
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Chat and Messaging Capture Automatically archives all IM, chat, and platform messages. |
Chat and messaging capture is explicitly advertised as a primary use-case. | |
Email Logging Captures all inbound/outbound client correspondence emails. |
Email logging and analysis are core to the Behavox platform. | |
In-person Meeting Notes Audit Logs official summaries and sign-off for physical meetings. |
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Omni-channel Communication Archiving Integration with multiple comms platforms (SMS, social, apps, etc.). |
Integration with multiple communication systems (voice, email, chat) is showcased. | |
Searchable Communication Archives All captured communications are easily searchable. |
Enables searching across all captured communications for compliance and risk review. | |
Communication Tagging Label communications for easy retrieval (topic, case, urgency, etc.). |
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Retention Policy by Channel Retention rules can be set by communication mode. |
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Compliance Keyword Detection Automated flagging of key terms (insider dealing, etc.). |
Keyword detection (e.g., insider dealing) and language analytics are a central offering. | |
Consent Management Logs and manages client consent for call/communication recording. |
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Message Integrity Checking Ensures archive completeness with no missing data. |
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Attachment Archiving Stores and indexes all communication attachments and files. |
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Multi-language Support Logs communications in any supported language and script. |
Advertisement of NLP in multiple languages and multi-lingual analytics implies system-wide language support. | |
Client ID Cross-referencing Links all communications with client account identifiers. |
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Bulk Export for Review Allows export of full communication records for audits. |
Data can be exported for review as part of case workflow and compliance operations. |
Intuitive User Interface Simple, clear navigation for all user types. |
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Role-based Dashboard Customization Dashboards tailored to the needs of different users. |
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Audit Log API Documentation Comprehensive developer guides for third-party/system integration. |
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Single Sign-on (SSO) Integration with standard SSO providers for ease of logging in. |
Single Sign-On is a standard security and user experience feature for enterprise compliance platforms. | |
Self-service Password Reset Users can reset their own credentials securely. |
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Bulk User Import/Management Admin can add/remove groups of users efficiently. |
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Granular Audit Permission Assignments Detailed control of which users may query/export/alter audit settings. |
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In-app Help/Guided Tutorials Contextual, step-by-step guidance for new users. |
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Change Management Audit Logs system config changes (updates, patches, settings, etc.). |
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Real-time Admin Alerts Admin is notified of unusual events, threshold triggers, or failures. |
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Scheduled Backups and Maintenance Administrative scheduling for backups, archiving, and cleanup. |
No information available | |
Multi-lingual Interface Support Interface can be localized for global teams. |
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User Session Tracking Monitor and log all user sessions for audit and training. |
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Custom Branding Supports branding portal/logs for client-facing platforms. |
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Up-time Monitoring System continually tracks/alerts on service availability. |
. | No information available |
Open API Access Well-documented API for read/write/stream audit records. |
API integration is listed for interoperability with trade surveillance and other IT systems. | |
Integration with Core Trading Platforms Standardized connectors to major OMS/EMS/back-office/CRM systems. |
Behavox integrates with core trading and messaging platforms. | |
3rd Party Data Enrichment Support Ability to link/join with external KYC, payment, market data, etc. |
. | No information available |
Regulatory Gateway Connections Connects directly to regulatory data submission endpoints. |
. | No information available |
Bulk Import/Export via File Transfer Batch exchange with external environments using SFTP, etc. |
. | No information available |
Cloud Service Integration Works with AWS, Azure, GCP storage and analytics services. |
No information available | |
Message Broker Compatibility Supports Kafka, RabbitMQ, etc. for real-time event streaming. |
. | No information available |
Webhooks and Callbacks Triggers custom actions when specific audit events occur. |
. | No information available |
Single Sign-On (SSO) Federation Supports SSO integration for seamless access across apps. |
. | No information available |
Data Format Interoperability Supports multiple standards (JSON, XML, FIX, CSV). |
. | No information available |
Connectors to Data Lakes/Warehouses Exports log data to central analytics environments. |
. | No information available |
Automated Data Sync Scheduling Schedules and executes regular data sync jobs. |
. | No information available |
Legacy System Migration Support Tools for importing and transforming data from prior log systems. |
. | No information available |
Remote System Health Monitoring Integration with enterprise IT monitoring tools. |
. | No information available |
Integrated API Throttling & Rate Limits Prevents overload and ensures stable performance. |
. | No information available |
Automated Backups Regular point-in-time backups of all logs and settings. |
Automated backups of audit/communication logs are standard in compliance environments. | |
High-availability Architecture Failover and clustering for zero-downtime resilience. |
Behavox markets resilience and high availability, which implies architectural failover. | |
Geographic Redundancy Logs/data are stored in multiple regions/countries. |
. | No information available |
Disaster Recovery Plan Documentation Well-documented and regularly-updated plans for recovery. |
. | No information available |
Recovery Point Objective (RPO) Maximum tolerable period in which data might be lost due to an outage. |
. | No information available |
Recovery Time Objective (RTO) Target duration for restoring audit system access post-failure. |
No information available | |
Automated Failover Tests Periodic exercises to validate system resilience. |
. | No information available |
Audit Log Export for Offline Archival Periodic export to offline/removable media. |
. | No information available |
Encrypted Offsite Storage Copies stored in offsite, encrypted media/datacenter. |
. | No information available |
Recovery Runbook Availability Quick-access runbook for administrators to follow in disaster. |
. | No information available |
Service Continuity SLAs Guaranteed recovery/availability backed by contractual SLAs. |
. | No information available |
Failover Drill Audit Logs Proof of successful drills and their regularity. |
. | No information available |
Restore Verification Reports Automated reports post-backup/restore to verify completeness. |
. | No information available |
Redundant Systems for Power/Network Physical redundancy in datacenters (UPS, generators, network routes). |
. | No information available |
Test Environment Separation DR test and production physically/logically separated. |
. | No information available |
Custom Event Schema Definition Define custom fields/types for new audit events. |
. | No information available |
Configurable Audit Policies Easily adjust what is logged, how, and for how long. |
. | No information available |
Plugin/Module Support Third-party/ISV plugins for new integrations or features. |
Behavox advertises the use of modules/plugins for integration with case management and analytics. | |
UI Customization Tailor look, feel, and workflows to organization needs. |
. | No information available |
Workflow Automation Customizable rules for alerting, approval, notifications, etc. |
. | No information available |
Field-level Security Customization Configurable security for different data fields or types. |
. | No information available |
Audit Metadata Tagging Supports tagging with business, product, client, or compliance tags. |
. | No information available |
Retention Rule Customization Supports custom periods/behaviors for log retention. |
. | No information available |
SSO / Identity Provider Integration Support for any SAML/OIDC compatible ID provider. |
. | No information available |
Custom Alert/Notification Configuration Custom rules for when/whom to notify for audit events. |
. | No information available |
Multi-tenancy Support Manages separation and security among different business units. |
. | No information available |
Localization - Custom Language Packs Ability to add new languages for GUI/reporting. |
. | No information available |
API Middleware Customization Configure pre/post API processing logic. |
. | No information available |
Regulatory Requirement Override Override defaults to meet emerging regulatory needs. |
. | No information available |
Field Mapping for Data Export Flexibly define how fields are mapped in export. |
. | No information available |
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