Specialized onboarding solution for fund managers that includes investor classification, digital KYC verification, AML screening, document collection, and regulatory compliance. Features workflow automation, digital signatures, and a unified client view for relationship managers.
Digital platforms that streamline the client intake process, including document collection, due diligence, suitability assessment, and account setup while ensuring regulatory compliance.
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Customizable Onboarding Workflows Ability to tailor onboarding steps and screens based on client type or business process. |
The product offers workflow automation and tailoring of onboarding steps, as referenced in its digital onboarding solution. | |
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Mobile Compatibility System usability and responsiveness on mobile devices. |
Appway advertises a unified, responsive onboarding process suitable for desktop and mobile interfaces. | |
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Multi-Language Support Ability to provide onboarding in multiple languages. |
No information available | |
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Self-Service Portal Clients can update or provide onboarding information independently. |
Supports self-service onboarding for clients to upload documents and data digitally. | |
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Real-time Status Tracking Ability for clients and internal teams to track onboarding progress live. |
Provides real-time tracking and unified dashboards for relationship managers and customers. | |
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Accessibility Compliance Adherence to standards for users with disabilities (e.g., WCAG). |
No information available | |
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Inline Help and Tooltips Contextual guidance available to users during onboarding. |
No information available | |
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Dynamic Questionnaires Forms adapt to user responses to simplify data entry. |
Digital onboarding flows adapt questions based on user input for KYC/suitability, a form of dynamic questionnaires. | |
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Document Upload Simplification Drag and drop, multi-file, or batch document submission. |
Drag-and-drop and batch document upload supported as part of the onboarding experience. | |
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Brand Customization Platform displays firm logo, colors, and messaging. |
Platform customization for company branding is mentioned in product materials. |
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Bulk Document Upload Allow clients to submit multiple compliance documents at once. |
Bulk and batch document upload is specifically referenced as a feature. | |
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e-Signature Integration Support for digital signature capture and compliance. |
e-Signature integration is supported and promoted for digital compliance. | |
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Smart Document Recognition OCR and auto-tagging for uploaded files. |
No information available | |
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Data Validation Rules Automatic checking of data completeness and integrity. |
Automatic validation and error-checking referenced in the onboarding workflow. | |
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Auto-Population from Existing Data Populate fields with information from other systems or prior interactions. |
Auto-population from existing CRM and core systems is highlighted in integration features. | |
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Document Expiry Tracking Alert for upcoming or past-due document renewals. |
No information available | |
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Progressive Data Collection Ability to save progress and resume onboarding later. |
Progress saving and resumption of onboarding flow is given as a client convenience. | |
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Version Control Track document changes and maintain an audit trail. |
No information available | |
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Upload Speed Average time taken to upload documents. |
No information available | |
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Storage Capacity Maximum data/document storage per client. |
No information available |
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Automated KYC Checks Systematic validation of identity information. |
The system automates KYC/AML checks as explicit features for digital onboarding. | |
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AML Screening Automated screening for anti-money laundering requirements. |
Appway performs automated AML screening as part of investor onboarding. | |
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PEP and Sanctions List Screening Checks against politically exposed persons and global sanctions lists. |
Sanctions and PEP list screenings are part of the regulatory compliance suite. | |
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Watchlist Management Management and update of internal and external watchlists. |
Monitors and manages internal and external watchlists through compliance automation. | |
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Customizable Due Diligence Levels Support different risk tiers and processes by client type. |
Allows due diligence processes to be tailored by client risk/tier. | |
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Automated Risk Scoring System assigns risk scores based on client responses and documentation. |
Automated risk scoring and rating are performed based on investor responses and documentation. | |
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Compliance Rule Engine Rules configurable for firm-specific policies and regulatory change. |
Compliance rule engines configurable for different jurisdictions and firm policies are documented. | |
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Audit Trail for Compliance Checks Comprehensive logs of all due diligence actions. |
Comprehensive audit trail and compliance reporting are promoted as a core feature. | |
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Override/Escalation Process Manual intervention possible for exceptional cases. |
Manual escalation and overrides for compliance exceptions are supported. | |
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Screening Speed Average time required for compliance screening per client. |
No information available |
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Automated Suitability Questionnaire System-driven questions to evaluate client risk profile and suitability. |
Automated suitability questions for client classification and profiling are a stated function. | |
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Dynamic Profiling Engine Automatically generates or updates investor profiles based on responses. |
Product advertises automatic generation/updating of investor profiles (dynamic profiling). | |
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Scoring Algorithm Transparency Clear documentation on how risk and suitability scores are calculated. |
No information available | |
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Scenario Analysis Tools Model potential investment outcomes with clients during onboarding. |
No information available | |
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Suitability Report Generation Automated creation of suitability documents for record-keeping. |
System includes automated generation of documents required for suitability and audit. | |
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Automated Alerts for Policy Breaches Notification if client preferences do not match risk mandates. |
No information available | |
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Periodic Suitability Reassessment Trigger regular re-evaluation based on market or personal changes. |
No information available | |
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Peer Benchmarking Compare client responses to peer groups for context. |
No information available | |
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Time to Complete Assessment Average client time to complete suitability assessment. |
No information available |
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Integrated Messaging Real-time chat or message features within the onboarding platform. |
The product supports real-time chat, notifications and collaboration features as part of workflows. | |
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Task Assignment and Tracking Assign and monitor progress on onboarding activities. |
Workflows with assignable tasks and status are part of automated onboarding management. | |
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Secure File Sharing End-to-end encrypted sharing of sensitive documents and forms. |
Secure file sharing and protected document exchange supported alongside uploads. | |
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Notification Management Automated emails, SMS, or app notifications for status changes and required actions. |
Notification via email and platform for status changes and required actions is included. | |
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Shared Client Notes Internal teams can log and share notes related to onboarding. |
Internal note sharing and collaboration for case management referenced for relationship managers. | |
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Client Meeting Scheduling Incorporate scheduling and calendar integration for onboarding meetings. |
No information available | |
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Approval Workflow Management Automated routing to required signatories or reviewers. |
Approval workflows and routing to signatories are explicit in Appway's process automation features. | |
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Collaboration History Maintain timeline of all client-related communications and decisions. |
No information available | |
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Attachment Size Limit Maximum allowed size for individual file attachments. |
No information available |
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Core System Integration Ability to connect with CRM, fund accounting, portfolio management, and reporting systems. |
Integration with CRM, portfolio and reporting systems is highlighted. | |
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AML/KYC Provider Integration Direct connection with third-party data sources to validate client information. |
Direct integration with third-party KYC/AML providers as core feature. | |
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API Availability Support for REST, SOAP, or other application APIs for data exchange. |
Appway provides APIs for integration and data exchange. | |
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Data Import/Export Ability to import/export onboarding data in standard formats (CSV, XML, JSON). |
Import/export of data via CSV, XML, JSON and integration with other systems documented. | |
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Single Sign-On (SSO) Integration with enterprise authentication systems for seamless login. |
No information available | |
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Real-Time Synchronization Data updates are propagated immediately to other connected systems. |
Real-time synchronization with connected systems is an integration feature. | |
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Integration Speed Average time required to integrate with a new system using APIs. |
No information available | |
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Number of Supported Integrations Count of external systems the platform can connect with natively. |
No information available | |
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Custom Integration Toolkit Provision of SDKs or tools for custom workflow integration. |
SDKs and custom workflow integration tools are available for partners and clients. |
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Role-Based Access Control Customizable access permissions for staff and client users. |
Role-based permissioning and access control are highlighted as security features. | |
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End-to-End Data Encryption Encryption of data at rest and in transit. |
End-to-end encryption of data in motion and at rest stated in technical specs. | |
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Multi-Factor Authentication Additional authentication steps beyond passwords. |
Multi-factor authentication available to strengthen login security. | |
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Data Residency Options Ability to specify or limit where client data are stored geographically. |
No information available | |
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GDPR and Data Protection Compliance Meets requirements for Europe and/or applicable global standards. |
GDPR and global data protection compliance stated, suited for cross-border clients. | |
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Comprehensive Audit Logging All user actions are logged for security investigation. |
Comprehensive audit logs are part of the compliance, onboarding, and security modules. | |
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Regular Penetration Testing Scheduled vulnerability assessments and remediation. |
Regular penetration testing is provided as part of the enterprise-grade security promise. | |
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Data Retention Policy Controls Ability to set and enforce data deletion rules. |
No information available | |
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Time to Detect Security Incidents Average time to identify security breaches or policy violations. |
No information available |
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Automated Reminders & Escalations System-generated notifications for outstanding tasks. |
Automated reminders and escalation triggers for tasks and document submission are incorporated. | |
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Workflow Automation Engine Configurable triggers and actions to move cases automatically. |
Sophisticated workflow automation engine is a central feature of Appway. | |
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Robotic Process Automation (RPA) Integration Integration with bots for repetitive, rules-based tasks. |
No information available | |
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Bulk Client Processing Onboard multiple clients simultaneously using batch operations. |
Bulk and simultaneous onboarding of client groups is supported. | |
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Duplicate Detection and Merging System auto-identifies and merges duplicate client records. |
Duplicate detection and merging to ensure consistent client records offered. | |
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Approval Turnaround Time Average elapsed time for onboarding approval steps. |
No information available | |
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Average Onboarding Completion Time Mean time from start to finish for new client onboarding. |
No information available | |
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Task Automation Rate Percentage of onboarding steps handled without manual intervention. |
No information available | |
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Error Reduction Rate Percent decrease in errors due to automation. |
No information available |
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Onboarding Funnel Analytics Visualization of client progress through each stage of onboarding. |
Funnel analytics, dashboarding, and insight visualization showcased in product overviews. | |
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Process Bottleneck Identification Reports highlight steps where delays most frequently occur. |
Process reporting includes bottleneck and workflow delay identification. | |
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Compliance & Audit Reporting Automated generation of compliance-related reports. |
Compliance and audit reporting is a selling point for regulatory use cases. | |
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Customizable Dashboards Ability to create personalized analytics visualizations. |
Customizable dashboards and analytics widgets form part of Appway UX. | |
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Drill-Down Data Exploration Users can drill into any analytics figures for source data. |
Interactive analytics allows users to explore data points in detail (drill-down). | |
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Scheduled Report Delivery Automated distribution of reports to stakeholders. |
Scheduled, automated report distribution is featured in the reporting suite. | |
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Exportable Data Sets Data and analytics can be exported for offline downloads. |
Data, analytics, and reports can be exported for further analysis. | |
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Average Report Generation Time Typical time to produce a standard onboarding report. |
No information available | |
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Number of Available Reports Total templates or types of onboarding/process reports provided. |
No information available |
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Concurrent User Capacity Maximum number of active users supported at once. |
No information available | |
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Onboarding Volume Throughput Number of onboarding requests processed per day. |
No information available | |
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System Uptime SLA Guaranteed minimum system availability. |
undefined Appway offers a 99.9% uptime SLA for its cloud/on-prem deployments. |
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Disaster Recovery RTO Recovery time objective after a catastrophic event. |
No information available | |
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Load Balancing Automatic distribution of processing tasks to optimize resource use and performance. |
The system architecture includes load balancing for resilience and high availability. | |
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Elastic Capacity Ability to dynamically scale resources up/down with demand. |
Elastic scaling in cloud environments is enabled for client onboarding surges. | |
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API Request Rate Limit Maximum number of API requests supported per second. |
No information available | |
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Latency on Peak Load System response time under maximum usage conditions. |
No information available |
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24/7 Support Availability Round-the-clock technical and user support options. |
24/7 technical support highlighted for enterprise customers. | |
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Dedicated Account Manager Personalized support contact for major clients or deployments. |
No information available | |
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User Training Materials Provision of documentation, videos, or webinars for system users. |
User documentation, training videos, and onboarding webinars are offered. | |
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Release Notes and Update Alerts Communication of new features, bug fixes, and platform changes. |
Release notes for major updates and product communications are available. | |
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Online Knowledge Base Self-serve documentation and troubleshooting guides. |
Comprehensive online knowledge base for all users and administrators included. | |
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Service Level Agreement (SLA) Contracted commitments to uptime and response times. |
Service Level Agreements (SLAs) are available and can be tailored per client contract. | |
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Average Support Response Time Mean time to respond to support queries. |
No information available | |
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Patch/Upgrade Frequency Average frequency of updates, patches, or releases. |
No information available |
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