A comprehensive property intelligence platform that combines aerial imagery, computer vision, and third-party data to provide detailed property insights for underwriting. It offers property condition scores, roof assessment, risk indicators, and change detection to help insurers better understand and quantify property risks.
Advanced analytical tools that evaluate complex risk factors using historical data, predictive modeling, and industry benchmarks. These platforms help underwriters make more accurate risk classifications and pricing decisions.
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API Connectivity Support for connecting to third-party data providers and internal data systems via APIs. |
Betterview integrates multiple third-party data sources (e.g., public records, hazard data, weather) and claims API integrations; API access is described in documentation and marketing materials. | |
Batch File Upload Capability to upload large datasets in bulk for processing and analysis. |
The platform allows property data to be uploaded in bulk via file upload for large portfolio analysis, as described in its onboarding and data enrichment features. | |
Real-Time Data Sync Continuous synchronization of data with external and internal systems. |
Real-time data updates and synchronization are available through third-party sources (e.g., weather events), as noted in platform integration documentation. | |
Data Source Flexibility Number of supported data sources (e.g., credit bureaus, telematics, social data). |
No information available | |
Data Mapping Tools Drag-and-drop or wizard-based tools for mapping external datasets to internal standards. |
The platform offers mapping and configuration tools for linking data inputs to insurance workflow standards. | |
Historical Data Import Ability to import and use historical datasets for trend analysis. |
Historical property imagery and condition change detection are core differentiators of the platform. | |
Data Quality Checks Automated validation and cleansing routines to ensure data integrity. |
Automated data quality and property condition checks are highlighted in product features. | |
Integration Speed Average time required to implement a new data connection. |
No information available | |
Data Encryption in Transit Ensures all transferred data is encrypted during transmission. |
Betterview platform and API documentation state use of encrypted data transfers. | |
Custom Connector Support Ability to build custom connectors for unique data sources. |
No information available |
Predictive Modeling Built-in support for deploying and managing machine learning-based risk models. |
The platform uses AI/computer vision for risk scoring, quality assessment, and flagging, which requires built-in predictive models. | |
Rule-Based Engines Tools allowing the creation of if/then logic and underwriting decision trees. |
Underwriting workflows are customizable via rule-based automation; referenced in insurance client case studies. | |
Custom Model Training Support for custom model design, training, and adjustment within the platform. |
No information available | |
Model Library Pre-built risk models for common insurance lines (auto, health, property, etc.). |
No information available | |
Real-Time Scoring Ability to process and score applications instantly during submission. |
Real-time scoring during application and submission is a platform highlight, as per marketing and documentation. | |
Explainability of Scores Provides clear reasons behind automated risk scores or decisions. |
The platform provides explanations for risk scores, including visual overlays and individual condition logic. | |
Scenario Analysis Simulation tools for testing underwriting rules or model changes. |
Scenario and risk simulation tools are provided for underwriters, as per platform features and video demonstrations. | |
A/B Testing Capability to compare performance of different models or rules in parallel. |
No information available | |
Model Performance Monitoring Continuous tracking of production model accuracy and drift. |
Performance monitoring of models is included, especially for AI-based detection algorithms and continuous model updates. | |
Model Update Frequency How often models can be updated and published to production. |
No information available |
Customizable Dashboards Personalized interface layouts tailored to different user roles. |
Dashboards are customizable for roles such as underwriter, manager, or executive user. | |
Multi-language Support Support for multiple interface languages for global operations. |
The platform supports English and Spanish UI (per website); other languages may be supported on request. | |
Role-Based Access Control User permissions based on roles to enforce security and workflow management. |
Role-based access controls for users across insurance clients, referenced in security and compliance sections. | |
Mobile Accessibility Ability to access platform features via a mobile device. |
Web and mobile accessibility are highlighted, including responsive design and mobile field access. | |
Self-Service Reporting Empowers users to run and customize their own reports. |
End-users can generate custom and ad-hoc reports directly from the UI. | |
Workflow Automation Automates repetitive tasks and notifications to streamline underwriting. |
Automated change notifications, action flows, and reminders are embedded in the platform workflows. | |
Guided Application Processing Step-by-step wizards for consistent and efficient processing of applications. |
No information available | |
User Training Resources Built-in tutorials, help guides, and tooltips for onboarding and ongoing learning. |
Platform provides in-application guidance, knowledge base, and onboarding tutorials. | |
User Custom Fields Allows addition and configuration of custom fields for data capture. |
No information available | |
Interface Response Speed Average interface action completion time. |
No information available |
Audit Trail Automated logging of all changes to data, models, and rules. |
Access and change audit logs maintained for compliance (per product documentation). | |
Regulatory Reporting Templates Built-in standardized reporting for major compliance regimes. |
No information available | |
Data Retention Policies Configurable rules to control storage and deletion of sensitive information. |
Data retention and deletion schedules can be configured for sensitive customer data (compliance documentation). | |
Consent Management Captures and manages customer consent for data usage as required by law. |
No information available | |
Automated KYC Checks Performs Know Your Customer checks as per regulatory standards. |
No information available | |
Sanctions List Screening Automatically checks applicants against global sanctions lists. |
No information available | |
Model Governance Controls Enforces versioning, validation, and documentation of models for auditability. |
The platform ensures model version tracking and governance policies (regulatory compliance material). | |
Configurable Jurisdiction Rules Underwriting logic adjustable based on local regulations. |
Jurisdictional business logic can be customized for different regions and state-specific underwriter rules. | |
Privacy-by-Design Architected with privacy frameworks such as GDPR in mind. |
Marketing indicates GDPR and CCPA compliance, and that privacy design is incorporated at the architecture level. | |
Regulatory Update Notifications Alerts users to relevant regulatory changes affecting underwriting. |
No information available |
Multi-Factor Authentication Requires a second level of authentication for user access. |
Multi-factor authentication is mentioned as available for enterprise customers (product security documentation). | |
Encryption at Rest Encrypted storage of all sensitive data in databases. |
Encryption at rest for all sensitive PII and image data is included (security/IT documentation). | |
Role-Based Data Redaction Sensitive fields hidden from unauthorized users based on permissions. |
Granular user permissions and data redaction supported for regulatory compliance (verified in documentation). | |
Regular Vulnerability Scanning Platform undergoes periodic security assessments and scans. |
Regular penetration testing and vulnerability scans are mentioned as part of security practices. | |
Audit Logging Tracks and records all access and changes to key data and models. |
Audit logs for access and model changes are described in compliance summaries and audits. | |
Data Masking Obscures sensitive information in test environments. |
No information available | |
Granular Permission Controls Allows for detailed assignment of user and group permissions. |
Granular, group, and field-level permission controls enabled for insurance client tenants. | |
Single Sign-On (SSO) Integrates with enterprise SSO providers for unified access management. |
Single sign-on is supported via SAML 2.0, Okta, and other providers per enterprise product documentation. | |
Security Incident Response Time Average time to initiate response after detected security incident. |
No information available | |
Third-Party Penetration Testing Engages external testers to assess security posture regularly. |
Regular third-party security audits and penetration tests referenced in materials. |
Custom Report Builder Users can design tailored reports from platform data. |
Custom reporting creation is featured in product literature and interface screenshots. | |
Pre-Defined KPI Dashboards Standard dashboards for underwriting metrics (e.g., loss ratio, approval rate). |
Standardized dashboards (e.g. roof risk, claim likelihood, fire susceptibility, approval rate) are default UI features. | |
Export Functionality Ability to export data or reports in multiple formats (CSV, PDF, XLSX). |
Data and reports can be exported in multiple standard formats (CSV, PDF, XLSX). | |
Scheduled Reports Automated generation and delivery of periodic reports. |
Custom and scheduled report delivery (e.g., daily/weekly) is an available feature. | |
Real-Time Analytics Live updates to dashboards as new data arrives. |
Real-time data and risk score updates push through to analytics dashboards automatically. | |
Automated Alerts Notifies relevant stakeholders when certain thresholds are crossed. |
Threshold-based and criteria-based automated alerts to stakeholders when risk metrics change are available. | |
Report Distribution Channels Number of integrated methods to share reports (email, API, portals). |
No information available | |
Self-Service Data Visualization Interactive visual tools for ad-hoc analytics. |
Interactive visual analytics and mapping tools allow users to do ad-hoc analysis and visualization. | |
Drill-Down Capability Ability to navigate from summary KPIs to underlying detail. |
Drill-down capability into property-level and underwriter-level detail from roll-up dashboards. | |
Data Refresh Frequency How often underlying analytics data is updated. |
No information available |
Straight-Through Processing Automatically decisions low-risk cases without human intervention. |
Straight-through processing for low-risk properties is frequently cited as a key automation outcome when using the platform. | |
Automated Decline/Refer Rules Rules for instantly declining or routing high-risk cases for manual assessment. |
Automated rules for referencing or declining applications based on risk score thresholds are configurable. | |
Automated Document Collection Integration for requesting and ingesting required customer documents. |
Document ingestion APIs and features for collection of supporting docs are described for insurance workflows. | |
Bulk Decisioning Processes multiple applications simultaneously for batch efficiency. |
Bulk decisioning processes are supported, enabling portfolio-level risk management. | |
Queue Management Dynamic assignment and prioritization of cases among underwriters. |
Case assignment and prioritization is handled via the work queue management system. | |
PLand Decision Auditing Maintains decision logs for compliance and training. |
Decision/audit logs are kept for compliance and review. | |
False Positive Reduction Algorithmic methods to minimize erroneous high-risk flags. |
Machine learning and model validation efforts focus on minimizing false positives during risk flagging. | |
Decision Throughput Rate Number of applications processed per hour. |
No information available | |
Decision Time Average time for a decision to be made per application. |
No information available | |
OFAC Screening Automation Automatically screens applicants for matches on OFAC lists. |
No information available |
Core Insurance System Integration Connects with policy administration, billing, and claims systems. |
Betterview is marketed as integrating directly with core insurance systems (policy, billing, claims) via API. | |
Partner Data Prefill Automatic population of application fields via third-party data APIs. |
Prefill using third-party APIs is a standard workflow enabled in digital onboarding and quoting. | |
Claims System Connectivity Integrates with claims management systems for holistic risk assessment. |
Claims system integration is supported (claims data and status enrichment for property risk evaluation). | |
BI Platform Export Exports analytics data to third-party BI tools. |
Data exports to BI and analytics platforms (e.g., Tableau) shown in product use cases. | |
CRM System Integration Synchronizes data with Customer Relationship Management platforms. |
Standard CRM integration (e.g., Salesforce) is listed as a feature for customer data sync. | |
Open Banking Integration Connects with open banking systems for financial data enrichment. |
No information available | |
Marketplace Ecosystem Access Supports integration with app/plugin marketplaces. |
The Betterview Partner Hub marketplace allows customers to enable third-party solutions. | |
Integration Setup Speed Average time required to complete a standard partner integration. |
No information available | |
Webhook Support Ability to respond to and initiate webhooks for real-time sync. |
Supports real-time event triggers and webhooks for system integration. | |
Robust API Documentation Comprehensive technical documents and code samples for developers. |
Rich API documentation available on vendor portal. |
Product Line Configurability Supports multiple lines of insurance with configurable rules and workflows. |
Multiple insurance lines are supported and can be configured (home, commercial, farm, etc.). | |
Custom Field Support Easily add and manage custom data fields on applications or customer profiles. |
No information available | |
Localization Options Ability to localize workflows, text, and procedures for different regions. |
Workflows and outputs can be localized for US states and some international regions, per configuration guides. | |
White-Labeling Allows branding customization to reflect corporate identity. |
White-label branding is available for carriers, as reflected in case studies. | |
Business Rule Customization Enables non-IT staff to update and deploy business logic. |
Business rule updates via UI by non-developers are supported. | |
Workflow Templates Provides starter templates to quickly implement new processes. |
Workflow templates included for rapid insurer deployment. | |
Concurrent User Capacity Maximum number of active users supported at once. |
No information available | |
Data Storage Capacity Maximum supported data storage for documents and records. |
No information available | |
Event-Driven Automation Trigger actions based on business events for scalability. |
No information available | |
On-Demand Resource Scaling Platform can automatically increase resources during peak load. |
Cloud infrastructure automatically scales resources for peak demand (per technical whitepaper). |
24/7 Technical Support Availability of round-the-clock support services. |
24/7 support advertised on the vendor site and in the SLA documentation. | |
Dedicated Account Manager Provides a single point of contact for issue escalation. |
Each enterprise client is assigned a dedicated account manager (per sales process details). | |
Knowledge Base Self-service documentation and troubleshooting guides. |
Comprehensive online knowledge base and documentation provided. | |
Automated Patch Management Automatic deployment of updates and patches. |
Automated patch updates to the SaaS platform are performed regularly. | |
Service Uptime Guarantee Agreed percentage of platform availability. |
No information available | |
Incident Response Time Maximum time to respond to critical support tickets. |
No information available | |
Release Notes Accessibility Transparent communication about new features and bug fixes. |
Release notes are accessible from the knowledge base and platform login. | |
Onboarding Support Structured onboarding process for new clients. |
Client onboarding support includes training and account setup managed by the vendor. | |
Customer Feedback Tools Collects ongoing feedback for platform improvement. |
Ongoing feedback tools and surveys are part of the customer success offerings. | |
Custom SLA Agreements Ability to define custom service level agreements. |
Custom SLAs negotiable and included for enterprise clients, per sales materials. |
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