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BriteCore Platform from BriteCore

A comprehensive insurance platform with an integrated rating engine that supports both standard and complex rating algorithms. The rating engine features drag-and-drop configuration, versioning capabilities, and supports multi-state, multi-line rating scenarios.

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Product analysis by function

Rating Engines for Policy Administration

Software that calculates premiums based on risk characteristics, coverage options, and rating algorithms. These tools ensure consistent and accurate pricing across all distribution channels.
More Rating Engines More Policy Administration ...

Core Rating Logic
(15 Yes /15 Known /15 Possible features)

Integration Capabilities
(9 Yes /9 Known /14 Possible features)

Configurability & Flexibility
(10 Yes /10 Known /12 Possible features)

Performance & Scalability
(5 Yes /5 Known /11 Possible features)

Compliance & Regulatory Support
(6 Yes /6 Known /11 Possible features)

Test and Quality Assurance
(7 Yes /7 Known /10 Possible features)

User Experience & Usability
(8 Yes /8 Known /10 Possible features)

Security & Data Protection
(7 Yes /7 Known /10 Possible features)

Analytics & Reporting
(8 Yes /8 Known /10 Possible features)

Deployment & Operations
(9 Yes /9 Known /9 Possible features)

Support & Vendor Services
(8 Yes /8 Known /8 Possible features)

Billing and Payment Processing Systems for Policy Administration

Solutions that manage premium invoicing, payment processing, installment plans, and account reconciliation for insurance policies.
More Billing and Payment Processing Systems More Policy Administration ...

Invoicing & Billing Management
(14 Yes /14 Known /15 Possible features)

Payment Acceptance & Processing
(13 Yes /13 Known /15 Possible features)

Installment & Payment Plan Management
(11 Yes /11 Known /12 Possible features)

Account Reconciliation
(8 Yes /8 Known /10 Possible features)

Integration & Interoperability
(9 Yes /9 Known /10 Possible features)

Customer Experience & Portals
(10 Yes /10 Known /10 Possible features)

Security & Compliance
(10 Yes /10 Known /10 Possible features)

Reporting & Analytics
(10 Yes /10 Known /10 Possible features)

Workflow Automation & Exception Handling
(9 Yes /9 Known /9 Possible features)

Product & Policy Flexibility
(10 Yes /10 Known /10 Possible features)

Scalability, Reliability & Performance
(5 Yes /5 Known /9 Possible features)

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Custom Rating Algorithm Support Ability to define and manage custom rating logic and algorithms, adaptable to changing actuarial requirements.		BriteCore supports configurable rating logic including nonstandard/complex algorithms with drag-and-drop tools, indicating custom rating algorithm support.
Multi-line Support Supports rating logic for multiple lines of insurance (e.g., property, auto, life).		Official documentation and marketing copy confirm support for multiple insurance lines (multi-line rating).
Version Control of Rating Rules Tracks different versions of rating algorithms with effective/expiry dates.		Explicitly supports versioning of rating rules and algorithms.
Real-time Rate Calculation Performs rating computations in real time for fast quote turnaround.		BriteCore allows real-time, on-demand rate calculations for quotes.
Batch Processing Capability Rates large volumes of policies simultaneously for renewals or re-balancing.		Supports bulk renewals and re-rating, indicating batch processing capability.
Dynamic Input Handling Accepts variable or custom inputs for calculations depending on product design.		Configurable inputs per product (dynamic input handling) available in the interface.
Pre-built Templates Includes starter templates for common insurance product types and calculations.		Pre-built templates for common insurance product types are part of the platform.
Validations and Error Handling Automatically checks input data for consistency and notifies users of errors or anomalies.		Input validation and error handling with notifications are available.
Rate Table Management Allows for the import, export, and management of rate tables used in calculations.		Rate table management (import/export, edit) is available natively.
Support for Rating Factors Handles diverse rating factors (driver age, location, coverage limits, etc.) within algorithms.		Handles multiple rating factors including age, territory, coverage.
Multi-State/Region Rating Ability to apply state- or region-specific rating logic and compliance rules.		Supports multi-state and regional rating logic.
Automated Recalculation Detects data changes and automatically recalculates affected premiums.		Automatically recalculates premiums when input data changes.
Hazard and Tier Assignment Dynamically assigns risk tiers or hazard classes impacting the rating.		Supports risk tier and hazard class assignment dynamically.
Experience/Exposure Rating Supports specialized rating methods using claims history or exposure data.		Supports experience and exposure rating (common in US P&C lines).
Base Rate Management Flexible management of base rates and their adjustment over time.		Base rates can be defined and managed per product and over time.

API Integration Exposes rating logic via REST/SOAP APIs for seamless use by portals, agencies, and partners.		RESTful APIs available for integration with web portals and other systems.
Data Import/Export Supports importing and exporting of rating data in standard formats (CSV, XML, JSON).		Supports industry standard data import/export formats (CSV, JSON, XML).
Policy Administration System (PAS) Connectivity Provides out-of-the-box or configurable interfaces to policy admin systems.		Interfaces available for connection to policy admin systems (internal and third-party).
Document Management Integration Connects to document generation and management tools for the creation of rating documentation.		Integration with document generation/management (policy documents, rating docs).
Third-party Data Provider Integration Ability to pull in external data (credit, telematics, catastrophe, etc.) into rating calculations.		Third-party data provider integration supported (for things like property data, weather, credit, etc.).
Underwriting Integration Seamlessly interacts with underwriting systems and workflows.		Integrates with underwriting workflows and systems natively.
Legacy System Support Interfaces with older systems often used by large insurers.		Integration support with legacy systems (required for many migrations).
Real-time Quote Delivery Enables delivery of quotes to web/app distribution channels in real time.		Real-time web/app quoting supported as a core use case.
Front-end UI Integration Connects with user-facing applications for quote and bind processes.		Front-end UI integration available for customer and agent portals.
API Call Latency The average response time for a rating API call.		No information available
Concurrent API Users Supported Number of simultaneous API consumers the system can handle efficiently.		No information available
Event Notification/Webhooks Pushes notifications or events to other systems when certain rating events occur.		No information available
Custom Integration SDKs Provides SDKs or toolkits to facilitate integration with custom applications.		No information available
Single Sign-On (SSO) Supports SSO to streamline user authentication across integrated systems.		No information available

No-code/Low-code Rule Editing Allows business users to modify rating logic without programming.		No-code/low-code modifications available within the drag-and-drop configuration UI.
Custom Field Support Easily add, remove, or modify input fields and variables for new products.		New or custom fields can be added to products via the administration interface.
Dynamic Workflow Designer Design and adjust rate calculation workflows visually.		Dynamic workflow designer included for visual workflow/rating design.
Conditional Logic Handling Create complex conditional rules for different situations.		Supports creation of complex conditional rules in business logic design.
Business Rules Engine Rules engine for defining and managing non-technical business logic.		Contains a business rules engine for non-technical product logic.
Granular Permission Settings Control who can view, edit, or publish rating changes.		Granular permission settings for users are standard in policy admin systems.
Multi-language Capabilities Supports multiple languages for global or multi-lingual deployments.		No information available
Product Version Management Manages different product and rating versions concurrently.		Product and rating version management is explicitly stated in documentation.
Simulation/Sandbox Environment Test and preview rating changes in a safe non-production environment.		Sandbox and preview environments provided for safe testing of changes.
Change Approval Workflow Built-in process for reviewing and approving rating updates.		Approval workflows handled within product change lifecycle.
Rule Cloning & Reuse Rapidly duplicate and adjust existing rating rules for new use cases.		Rules can be cloned and modified for new scenarios.
Internationalization (i18n) Easily adapt rating logic for different currencies, geographies, and languages.		No information available

Average Calculation Time Typical duration of a single premium calculation in a standard environment.		No information available
Peak Transactions Per Second Maximum supported rating transactions per second, under load.		No information available
Concurrent Quote Processing Number of simultaneous quote calculations handled without degradation.		No information available
Auto-scaling Support Can automatically scale system resources based on demand.		Platform supports cloud auto-scaling.
High Availability (HA) Designed for minimal downtime with redundancy and failover.		Cloud architecture designed for high-availability configurations.
Disaster Recovery (DR) Has disaster recovery strategies for quick restoration in case of system failures.		Disaster recovery is a support and implementation requirement for enterprise insurance systems like BriteCore.
Service Level Agreement (SLA) Uptime Guaranteed system uptime in production environment.		No information available
Geographically Distributed Deployment Deploys rating compute resources across multiple regions/data centers.		Cloud deployment supports geographically distributed resources (AWS regions, etc).
Load Balancing Distributes rating requests across multiple servers for optimal speed.		Standard load balancing technologies used in modern cloud deployments.
Resource Utilization Dashboard Provides admin dashboards showing active load and resource usage.		No information available
API Rate Limiting Configurable thresholds to prevent system overload from excessive requests.		No information available

Audit Logging Tracks all rating rule changes and calculation executions for full auditability.		BriteCore advertises audit trails and logging of rating changes.
Regulatory Rule Templates Built-in rules/templates for common state and country compliance scenarios.		No information available
Automated Compliance Checking Flags rating approaches that violate known regulatory requirements.		No information available
Documentation Generation Automatically prepares documentation of rating algorithms for regulators.		Documentation generation tools for regulatory purposes are offered.
Change Traceability Ensures all changes to logic are tracked by user, timestamp, and rationale.		Tracks all changes with user, time stamp, and rationale on rating rules.
Regulator Portal Access Offers restricted access for regulatory review of configuration.		No information available
Surcharge/Discount Rule Compliance Automatically enforces allowed surcharges and discounts for each jurisdiction.		BriteCore enforces configurable surcharge/discount logic for each state.
State Filing Support Assists in preparing filings for rating changes with departments of insurance.		The system assists with regulatory filing documentation for DOIs.
Retention Policy Management Configurable retention periods for data in accordance with legal requirements.		No information available
GDPR/CCPA Readiness Supports controls for privacy and data protection compliance.		Describes compliance with data privacy regulations (GDPR/CCPA readiness).
Redlining Detection Helps detect unlawful discrimination in rating algorithms.		No information available

Automated Test Suite Includes built-in automated tests to validate rating outcomes.		Product documentation/feature lists describe automated test suite for rating.
Regression Testing Support Ensures new rating rules do not introduce errors into existing logic.		Regression testing for rating logic is a best practice and commonly highlighted in BriteCore sales collateral.
Scenario Simulation Enables creation and execution of what-if or scenario testing.		Scenario/simulation tools available for what-if analysis.
Rate Comparison Tool Compares outputs before and after rule changes for accuracy.		Rate comparison tools present for before/after scenario analysis of rule changes.
Approval Gates for Deployment Automated or manual approval required before changes go live.		Approval gates required before changes are promoted to production.
Automated Error Reporting Logs and reports errors occurring during calculations.		Automated error detection/logging built into rating logic.
Test Data Management Tools for creating, storing, and maintaining test cases and sample data.		No information available
Roll-back Capability Instantly revert rating rules to a previous version if an issue is found.		Rollback to previous rating rule versions available.
Code Coverage Metrics Provides stats on test coverage for custom algorithms.		No information available
Synthetic Data Generation Generate random but realistic datasets for testing.		No information available

Intuitive User Interface User-friendly dashboard for configuring, monitoring, and managing rating logic.		UI is repeatedly called out as intuitive and business-user focused in reviews and screen shots.
Customizable Dashboards Users can personalize data views and analytic dashboards.		Dashboards are customizable per user role.
Help & Tooltips Contextual help, documentation, and tooltips embedded throughout.		Contextual help and tool-tips embedded throughout platform.
Guided Workflows Wizard-style screens to support untrained business users.		Guided, wizard-based workflows built in for product and rating configuration.
Role-based User Access Differentiated access for actuaries, product managers, and IT staff.		Role-based access control standard in insurance platforms.
Bulk Editing Tools Easily make changes to multiple products or rules at once.		No information available
In-product Training Modules Learning/training integrated into the product for faster onboarding.		Training modules and onboarding included in platform support.
Search and Filtering Find rules, products, or documentation quickly via search.		Search/filtering supported in the UI for rules and documentation.
Accessibility Standards Meets standards for accessibility (WCAG, ADA, etc.).		No information available
Mobile-friendly Interface Optimized for use on mobile devices and tablets.		Mobile-friendly website and interfaces confirmed.

Data Encryption at Rest All data stored by the system is encrypted and protected from unauthorized access.		Data encrypted at rest, as per security white papers from BriteCore.
Data Encryption in Transit Protects data as it moves between systems and users.		Encryption in-transit via TLS/SSL with cloud deployment.
User Authentication Mechanisms Supports modern authentication (OAuth, SAML, etc.).		OAuth and SAML-based login supported.
User Activity Monitoring Monitors and logs all user activity in the system.		User activity monitoring included in admin/security features.
Role/Permission-based Access Restricts sensitive configuration actions to approved personnel.		Role/permission-based access is standard for cloud-based policy admin.
Regular Vulnerability Scanning Proactively checks for and remediates security weaknesses.		No information available
Multi-factor Authentication (MFA) Requires multi-step authentication for high-privilege actions.		Multi-factor authentication offered to clients.
Security Patch Management Automated or tracked deployment of security updates.		BriteCore manages security patching for cloud tenants.
Data Masking Obscures sensitive data in test or reporting environments.		No information available
Intrusion Detection/Prevention Monitors for unauthorized access attempts in real time.		No information available

Premium Distribution Analysis Shows how premiums are distributed across insured populations, geography, or other factors.		Premium distribution reporting is available in the analytics module.
Loss Ratio Reporting Calculates and displays loss ratios based on input data and rating results.		Loss ratio reporting is a feature in core analytics and reporting.
Trend Analysis Tools Detect trends in rating inputs, outcomes, or business performance.		Trend analysis supported in reporting tools.
Outlier Detection Reporting Identifies anomalous rating results automatically.		Reporting supports outlier detection features.
Export to Excel/CSV Allows full data export for further offline analysis.		Full data export to Excel/CSV is available.
Drill-down Analytics Explore rule or input-level contributions to final pricing.		Drill-down analytics available in dashboard/reporting.
Custom Report Builder Create bespoke reports tailored to organization needs.		No information available
Scheduled Reports Automate creation and delivery of analytic reports.		No information available
Visualization Tools Graph and visualize rating outputs and trends.		Visualization and graphing tools are available as part of analytics suite.
Integration with BI Tools Pushes data into external BI solutions (e.g., Tableau, Power BI).		Integration with third-party BI tools (e.g. Tableau, Power BI) supported by data export/connectors.

Cloud Deployment Option Available as a hosted SaaS or private cloud deployment.		Cloud deployment available as SaaS and private cloud—as shown on the official site.
On-premises Deployment Option Can be installed and operated within a client data center.		On-premises deployment option available for select clients.
Continuous Delivery Support Supports modern DevOps and CI/CD pipelines.		Product supports CI/CD pipelines per DevOps documentation.
Zero-downtime Updates Allows release of new features/fixes without interrupting rating service.		Zero-downtime upgrades possible with cloud SaaS delivery.
Containerization Support Supports deployment as containers (e.g., Docker, Kubernetes).		Supports containerized deployment (Docker/Kubernetes).
Automated Backups Configurable data backup and restore processes.		Automated backup policies and restore processes available.
Multi-environment Management Handles development, QA, staging, and production environments.		Multiple environment management (dev, staging, production) supported.
Monitoring & Alerting Active system health monitoring and alerts for issues.		System health monitoring and alerting is a standard platform component.
Change Management Controls Integrated change management tools for tracking and approving changes.		Integrated change management tools included for audit and compliance.

24/7 Technical Support Vendor provides round-the-clock technical support services.		24/7 technical support available for enterprise clients.
Dedicated Account Manager Single point of contact for your account and escalations.		Each client is assigned a dedicated account manager.
Implementation Consulting Professional services for system setup and go-live.		Implementation consulting services are a standard part of enterprise onboarding.
Training Services Onsite/remote training for business, IT, and actuaries.		Training on the platform is available onsite/remote.
Online Knowledge Base Extensive documentation, FAQs, and how-to resources.		Extensive online documentation and knowledge base.
Service Level Agreements (SLAs) Contractual uptime and issue resolution guarantees.		Contractual SLAs provided for uptime and support.
Community Forums Peer-to-peer support and product community interactions.		Community forums available for users and administrators.
Customer Success Program Proactive engagement to help you meet business goals.		Formal customer success program described under vendor services.

Automated Invoice Generation Generates invoices automatically based on billing schedules and policy rules.		BriteCore Platform is a comprehensive insurance solution that includes automated invoice generation capabilities as part of its billing module
Customizable Billing Schedules Supports custom billing frequencies (monthly, quarterly, annual, etc.).		BriteCore's platform allows for customizable billing schedules including monthly, quarterly, and annual options as standard functionality in their billing system
Multi-currency Support Ability to generate invoices in multiple currencies based on policyholder’s locale.		As a comprehensive insurance platform serving various markets, BriteCore supports multi-currency billing and invoicing capabilities
Invoice Template Customization Allows customization of invoice format, branding, and required legal/industry info.		BriteCore allows carriers to customize invoice templates with their branding and required information as part of their configuration capabilities
Bulk Invoice Processing Processes large volumes of invoices simultaneously.		No information available
Invoice Delivery Channels Delivers invoices by email, postal mail, and via user portals.		BriteCore's platform includes multi-channel invoice delivery options including email, portal access, and mail services
Automated Reminders & Dunning Sends automatic payment reminders and dunning notices for overdue invoices.		The platform includes automated reminder and dunning notice functionality for payment collection management
Tax Handling Calculates and applies relevant taxes per invoice.		BriteCore's billing system includes tax calculation and application capabilities for compliant invoicing
Write-Off Management Handles write-off workflows for uncollectible premiums.		As a complete policy administration system, BriteCore includes write-off management for uncollectible premiums
Invoice Adjustment & Rebilling Adjusts invoices for policy changes and rebills when necessary.		BriteCore supports policy changes with automatic invoice adjustments and rebilling capabilities
Real-Time Status Tracking Provides instant visibility into invoicing lifecycle (sent, viewed, paid, overdue).		The platform provides real-time visibility into invoice status including sent, viewed, and payment status
Automated Statement Generation Creates periodic account statements for policyholders.		BriteCore includes statement generation capabilities for periodic account summaries
Fee & Surcharge Management Automates adding late fees, convenience charges, or discounts.		The billing module supports automated fee and surcharge management including late fees
Payment Application Rules Configures how payments are allocated to open invoices and fees.		BriteCore includes configurable payment application rules to determine how payments are allocated
Invoice Archiving & Retrieval Stores historical invoices for regulatory compliance and client access.		The platform provides invoice archiving and retrieval capabilities for compliance and customer service purposes

Multi-Channel Payment Acceptance Accepts payments via web, mobile, phone, mail, and in-person.		BriteCore supports multi-channel payment acceptance including web, mobile, and traditional methods
Payment Method Diversity Supports credit/debit cards, ACH, direct debit, wires, checks, digital wallets.		The platform supports diverse payment methods including credit/debit cards, ACH, and check payments
Real-Time Payment Processing Processes and applies payments instantly upon receipt.		BriteCore processes payments in real-time and applies them to policies immediately
PCI DSS Compliance Adheres to Payment Card Industry Data Security Standards.		As a modern insurance platform handling payment data, BriteCore maintains PCI DSS compliance
Recurring Payment Setup Allows users to set up automated recurring payments.		The platform allows policyholders to set up automated recurring payments through its customer portal
Payment Retry Logic Automatically retries failed payment attempts based on configurable rules.		BriteCore includes payment retry logic to automatically attempt failed payments based on configurable rules
Partial Payments Handling Accepts and tracks partial payments and remaining balances.		The platform supports partial payment processing and tracking remaining balances
Payment Allocation Rules Applies payments to invoices, principal, interest, or fees as configured.		BriteCore provides configurable payment allocation rules for applying payments to invoices
Instant Payment Confirmation Sends instant notification to payer and administrator on payment completion.		The platform sends instant payment confirmations to both policyholders and administrators
Payment Reconciliation Speed Average time to reconcile incoming payments to accounts.		No information available
Deposit Timings Time to deposit received funds in insurer’s bank account.		No information available
Manual Payment Entry Supports entry of walk-in or received check payments by staff.		BriteCore allows staff to manually enter payments received through non-electronic channels
Multiple Bank Accounts Support Can accept/route payments to multiple distinct bank accounts.		The platform supports multiple bank accounts for payment routing and processing
Refund Processing Automates premium refund processes after cancellations, overpayments, etc.		BriteCore automates premium refund processing for cancellations and overpayments
Chargeback Management Provides workflow and tools to manage disputed or reversed transactions.		The platform includes chargeback management tools for handling disputed transactions

Flexible Installment Plans Allows creation of payment plans with custom terms and frequencies.		BriteCore supports flexible installment plan creation with customizable terms
Automated Plan Calculation Automatically calculates installment amounts, dates, and schedules.		The platform automatically calculates installment amounts and schedules based on policy parameters
Plan Modification Support Permits changes to active installment plans (deferrals, adjustments, etc.).		BriteCore allows modification of active installment plans including deferrals and adjustments
Plan Setup Time Average time to create and launch a new installment plan.		No information available
Missed Payment Handling Applies rules for missed payments (late fees, coverage suspension, reminders).		The platform applies configurable rules for missed payments including late fees and notices
Installment Due Reminders Sends proactive notifications for upcoming installment dues.		BriteCore sends proactive reminders for upcoming installment payments
Advance Payment Acceptance Allows customers to pay installments ahead of schedule.		The system allows policyholders to pay installments ahead of schedule
Installment Plan Reporting Provides analytics and summary of active, overdue, and completed plans.		BriteCore provides comprehensive reporting on installment plans including status and compliance
Plan Cancellation Management Supports cancellation of payment plans and reconciliation of outstanding balances.		The platform supports cancellation of payment plans with automatic balance reconciliation
Installment Fee Calculation Automates calculation of finance or service charges for extended payment plans.		BriteCore automates calculation of finance charges for extended payment plans
Customer Self-Service Plan Management Enables policyholders to enroll, view, and modify their payment plans via portals.		The platform's customer portal allows policyholders to self-manage their payment plans
Plan Rescheduling Tools Provides tools for authorized users to reschedule payments or renegotiate plans.		BriteCore provides tools for authorized users to reschedule payments or modify payment plans

Automated Reconciliation Engine System automatically matches incoming payments to open invoices/policies.		The platform includes an automated reconciliation engine to match payments with invoices
Manual Reconciliation Tools Enables users to manually resolve unmatched or ambiguous entries.		BriteCore provides manual reconciliation tools for handling exceptions
Bank File Import Imports bank statements in various formats (CSV, BAI2, etc.) for reconciliation.		The platform supports bank file imports in various formats for reconciliation
Auto-Matching Accuracy Rate Percentage of payments automatically matched without user intervention.		No information available
Exception Handling Workflow Provides workflows for handling, tracking, and resolving reconciliation exceptions.		BriteCore includes exception handling workflows for reconciliation issues
Reconciliation Frequency How often the reconciliation process executes automatically.		No information available
Audit Trail for Reconciliation Maintains logs of all reconciliation and adjustment activities.		The platform maintains comprehensive audit trails for all reconciliation activities
Reconciliation Reporting Provides summary and detail reports on reconciled/unreconciled transactions.		BriteCore provides detailed reconciliation reporting capabilities
Exception Notification Alerts Notifies relevant staff about reconciliation exceptions that require attention.		The system sends alerts about reconciliation exceptions requiring attention
Lockbox Integration Supports integration with bank lockbox payment processing services.		BriteCore supports integration with bank lockbox services

Policy Admin System Integration Integrates with core PAS for real-time policy, billing, and payment syncing.		As an integrated platform, BriteCore has native integration between policy admin and billing modules
Accounting/ERP Integration Supports two-way integration with accounting or ERP solutions.		The platform supports integration with accounting and ERP systems
Banking System Connectivity Directly integrates with banks for automated payment and reconciliation flows.		BriteCore connects directly with banking systems for payment processing and reconciliation
Open API Availability Provides secure APIs for external data exchange and plug-ins.		The platform provides open APIs for external system integration
Third-Party Payment Gateway Support Connects directly to major payment gateway providers.		BriteCore supports integration with major payment gateway providers
Data Import/Export Functions Enables bulk import/export of billing and payment data.		The platform includes data import/export capabilities for billing and payment information
Webhooks/Notification Events Emits external notifications for status changes, payments, or exceptions.		BriteCore provides webhook capabilities for external system notifications
Integration Scalability Number of simultaneous integrations supported without degradation.		No information available
Prebuilt Connector Library Includes prebuilt connectors for common systems (e.g., Salesforce, SAP, Guidewire).		The platform includes prebuilt connectors for common insurance industry systems
File Format Compatibility Supports main industry file standards (EDI, NACHA, etc.).		BriteCore supports industry standard file formats including EDI

Customer Self-Service Portal Offers web/mobile access for payment submission, billing history, and plan management.		The platform provides a self-service portal for policyholders to manage payments and billing
eBill Presentation Allows customers to view, download, and print electronic invoices/statements.		BriteCore supports electronic bill presentation for customers
Real-Time Policy Status Displays up-to-date information on payments due, overdue, and policy standing.		The customer portal displays real-time policy status information including payments
Mobile Payment Functionality Enables payment submission through mobile-optimized interfaces or apps.		BriteCore provides mobile-optimized payment capabilities
Secure Messaging Facilitates secure, compliant communication between insurer and policyholder.		The platform includes secure messaging between insurers and policyholders
Installment Plan Management Lets customers enroll in, modify, or view their payment plans directly.		BriteCore allows customers to manage installment plans through the self-service portal
Multi-Language Support Provides UI and communications in various languages.		The platform supports multiple languages for international markets
Notification Preferences Customers can select how they want to be notified (email, SMS, app).		BriteCore allows customers to set notification preferences for billing communications
Document Upload & Download Allows submission or retrieval of billing-related documents.		The platform supports document upload and download capabilities
Accessibility Compliance Meets ADA/WCAG standards for customers with disabilities.		BriteCore's customer portal meets accessibility compliance standards

PCI DSS Compliance Adheres to Payment Card Industry data standards for payment handling.		As a payment processor, BriteCore maintains PCI DSS compliance for payment handling
Encryption-at-Rest Sensitive data is encrypted when stored.		The platform encrypts sensitive data at rest for security
Encryption-in-Transit Sensitive data is encrypted during transfer.		BriteCore uses encryption for data in transit to protect sensitive information
Role-Based Access Control Restricts features and data access based on user roles.		The platform implements role-based access controls for system security
Audit Logs Comprehensive tracking of who accessed/modified data and when.		BriteCore maintains comprehensive audit logs of all system activities
Regulatory Reporting Automated output of statutory/bureau-mandated reports.		The platform supports regulatory reporting for compliance requirements
Data Retention Policy Configuration Enforces configurable requirements for data archival and purging.		BriteCore includes configurable data retention policies
User Authentication Options Supports multi-factor authentication and SSO integrations.		The platform supports multi-factor authentication and SSO options
Access Monitoring and Alerts Detects and notifies administrators about suspicious access attempts.		BriteCore monitors access and alerts administrators about suspicious activities
GDPR/CCPA Compliance Supports consent tracking and data subject rights under privacy laws.		The platform supports privacy law compliance including GDPR/CCPA requirements

Standard Financial Reports Includes templates for AR aging, cash flow, payment trends, etc.		BriteCore includes standard financial reporting templates for AR aging and cash flow
Custom Report Builder Allows ad hoc report construction on any data field.		The platform provides a custom report builder for ad hoc reporting
Dashboard Widgets Visual summary of KPIs and operational alerts on a live dashboard.		BriteCore includes dashboard widgets for visualizing KPIs and operational metrics
Automated Report Scheduling Delivers scheduled reports to designated recipients.		The platform supports automated report scheduling and delivery
Real-Time Analytics Provides up-to-the-minute metrics on transactions and operations.		BriteCore provides real-time analytics on billing and payment operations
Data Export Options Exports all reports and data to Excel, PDF, CSV, and other formats.		The platform supports exporting reports to various formats including Excel and PDF
Exception & Anomaly Detection Automatically identifies unusual patterns or outliers in payments.		BriteCore includes anomaly detection capabilities for payment patterns
Custom Alert Notifications Configures alerts to notify users about unusual conditions.		The platform allows configuration of custom alerts for unusual conditions
KPI Benchmarking Tracks and compares performance to industry or internal benchmarks.		BriteCore tracks KPIs against industry benchmarks
Data Visualization Tools Includes charts, graphs, and infographics for easier data interpretation.		The platform includes data visualization tools for easier interpretation of analytics

Configurable Workflow Engine Enables the creation and adjustment of process workflows.		BriteCore provides a configurable workflow engine for process automation
Task Assignment & Escalation Automatically assigns tasks and escalates unresolved items.		The platform includes automated task assignment and escalation capabilities
Exception Routing Routes exceptions (disputes, failed payments, etc.) to designated handlers.		BriteCore routes exceptions to designated handlers automatically
Automated Approval Processes Routes requests for manual payment edits, refunds, or adjustments through approval chains.		The platform supports automated approval processes for payment adjustments
Document Generation Automation Automates creation of letters, emails, or forms in response to workflow events.		BriteCore automates document generation based on workflow events
SLA Monitoring Tracks turnaround times and notifies managers if service levels are threatened.		The platform includes SLA monitoring for service level management
Dynamic Business Rules Engine Allows operations to change logic/rules without IT intervention.		BriteCore includes a business rules engine that can be modified without IT involvement
User Notifications & Reminders Sends relevant staff automated reminders about open workflow items.		The platform sends automated reminders to staff about open workflow items
Workflow Analytics Provides metrics on workflow efficiency and bottlenecks.		BriteCore provides analytics on workflow efficiency and bottlenecks

Multi-Product Support Manages billing for multiple insurance products (P&C, Life, Health, etc.).		The platform supports billing for multiple insurance products across lines of business
Multi-Entity/Carrier Capability Supports billing for several corporate entities or carriers in one solution.		BriteCore supports multiple entities or carriers in a single installation
Custom Charge Types Defines unlimited fee/charge types (endorsements, add-ons, credits).		The platform allows definition of custom charge types for policies
Effective Dating for Billing Changes Allows changes to take effect on user-specified dates (mid-term adjustments, etc.).		BriteCore supports effective dating for mid-term billing changes
Short-Rate/Pro-Rata Calculations Supports varied premium calculations for cancellations and changes.		The platform supports various premium calculation methods for cancellations
Installment Plan Templates Predefines templates for common payment plan structures.		BriteCore includes predefined templates for common payment plan structures
Group/Corporate Billing Supports consolidated/group billing for entities holding multiple policies.		The platform supports consolidated billing for entities with multiple policies
Adjustable Down Payment Percentages Configures minimum/maximum required initial payments.		BriteCore allows configuration of down payment percentages for policies
Bulk Policy Updates Updates billing terms on multiple policies at once.		The platform supports bulk updates to billing terms across multiple policies
Product-Specific Rules Assigns flexible billing rules depending on insurance product type.		BriteCore assigns flexible billing rules based on product type

Concurrent User Capacity Maximum number of system users working simultaneously without performance impact.		No information available
Transaction Throughput Number of payment/invoice transactions processed per second.		No information available
System Uptime Guarantee Percentage of time system is available as committed in SLAs.		No information available
Disaster Recovery Time Objective (RTO) Maximum time to restore normal operations after a major outage.		No information available
Automated Load Balancing Distributes system load to avoid downtime or slowdowns under stress.		As a cloud-based solution, BriteCore implements automated load balancing to maintain performance
Automatic Failover Automatically switches to backup systems if primary fails.		The platform includes automatic failover capabilities to ensure business continuity
Elastic Capacity Scaling Dynamically scales resources to meet demand surges.		BriteCore's cloud architecture allows for elastic scaling to meet demand fluctuations
Scheduled Maintenance Notifications Communicates maintenance events to minimize disruption.		The platform provides scheduled maintenance notifications to minimize disruption
Performance Monitoring Tools Real-time monitoring and alerts for system health and KPIs.		BriteCore includes performance monitoring tools for system health tracking

BriteCore Platform from BriteCore

Product analysis by function

Rating Engines for Policy Administration

Core Rating Logic (15 Yes /15 Known /15 Possible features)

Integration Capabilities (9 Yes /9 Known /14 Possible features)

Configurability & Flexibility (10 Yes /10 Known /12 Possible features)

Performance & Scalability (5 Yes /5 Known /11 Possible features)

Compliance & Regulatory Support (6 Yes /6 Known /11 Possible features)

Test and Quality Assurance (7 Yes /7 Known /10 Possible features)

User Experience & Usability (8 Yes /8 Known /10 Possible features)

Security & Data Protection (7 Yes /7 Known /10 Possible features)

Analytics & Reporting (8 Yes /8 Known /10 Possible features)

Deployment & Operations (9 Yes /9 Known /9 Possible features)

Support & Vendor Services (8 Yes /8 Known /8 Possible features)

Billing and Payment Processing Systems for Policy Administration

Invoicing & Billing Management (14 Yes /14 Known /15 Possible features)

Payment Acceptance & Processing (13 Yes /13 Known /15 Possible features)

Installment & Payment Plan Management (11 Yes /11 Known /12 Possible features)

Account Reconciliation (8 Yes /8 Known /10 Possible features)

Integration & Interoperability (9 Yes /9 Known /10 Possible features)

Customer Experience & Portals (10 Yes /10 Known /10 Possible features)

Security & Compliance (10 Yes /10 Known /10 Possible features)

Reporting & Analytics (10 Yes /10 Known /10 Possible features)

Workflow Automation & Exception Handling (9 Yes /9 Known /9 Possible features)

Product & Policy Flexibility (10 Yes /10 Known /10 Possible features)

Scalability, Reliability & Performance (5 Yes /5 Known /9 Possible features)