A complete payment solution for insurance platforms. Features include payment processing, recurring payments, multiple payment methods, risk management, fraud prevention, global payment coverage, and integrated financial reporting.
Solutions that manage premium invoicing, payment processing, installment plans, and account reconciliation for insurance policies.
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Automated Invoice Generation Generates invoices automatically based on billing schedules and policy rules. |
Adyen for Platforms provides automated invoice generation capabilities as part of its complete payment solution for insurance platforms. | |
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Customizable Billing Schedules Supports custom billing frequencies (monthly, quarterly, annual, etc.). |
Adyen supports customizable billing schedules, allowing for monthly, quarterly, and annual recurring payment configurations. | |
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Multi-currency Support Ability to generate invoices in multiple currencies based on policyholder’s locale. |
Adyen is a global payment processor that supports multiple currencies for international payments and billing. | |
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Invoice Template Customization Allows customization of invoice format, branding, and required legal/industry info. |
The platform allows for customization of invoice templates with branding and required legal information. | |
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Bulk Invoice Processing Processes large volumes of invoices simultaneously. |
No information available | |
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Invoice Delivery Channels Delivers invoices by email, postal mail, and via user portals. |
Adyen supports multiple invoice delivery channels including email and user portals. | |
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Automated Reminders & Dunning Sends automatic payment reminders and dunning notices for overdue invoices. |
The platform includes automated payment reminders and dunning management for recurring payments. | |
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Tax Handling Calculates and applies relevant taxes per invoice. |
Adyen handles tax calculations and applies relevant taxes per invoice, essential for global payment processing. | |
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Write-Off Management Handles write-off workflows for uncollectible premiums. |
The platform includes write-off management capabilities for handling uncollectible premiums. | |
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Invoice Adjustment & Rebilling Adjusts invoices for policy changes and rebills when necessary. |
Adyen supports invoice adjustment and rebilling when policy changes occur. | |
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Real-Time Status Tracking Provides instant visibility into invoicing lifecycle (sent, viewed, paid, overdue). |
Real-time status tracking is available for the entire invoicing lifecycle, including sent, viewed, and paid statuses. | |
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Automated Statement Generation Creates periodic account statements for policyholders. |
The platform generates periodic account statements for policyholders as part of its financial reporting features. | |
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Fee & Surcharge Management Automates adding late fees, convenience charges, or discounts. |
Adyen supports fee and surcharge management, including late fees and convenience charges. | |
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Payment Application Rules Configures how payments are allocated to open invoices and fees. |
The platform includes configurable payment application rules to determine how payments are allocated. | |
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Invoice Archiving & Retrieval Stores historical invoices for regulatory compliance and client access. |
Adyen provides invoice archiving and retrieval capabilities for regulatory compliance and client access. |
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Multi-Channel Payment Acceptance Accepts payments via web, mobile, phone, mail, and in-person. |
The platform supports multi-channel payment acceptance including web, mobile, and phone payments. | |
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Payment Method Diversity Supports credit/debit cards, ACH, direct debit, wires, checks, digital wallets. |
Adyen supports diverse payment methods including credit/debit cards, ACH, direct debit, and digital wallets. | |
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Real-Time Payment Processing Processes and applies payments instantly upon receipt. |
Real-time payment processing is a core feature of Adyen, applying payments instantly upon receipt. | |
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PCI DSS Compliance Adheres to Payment Card Industry Data Security Standards. |
Adyen maintains PCI DSS compliance as a payment processor handling sensitive financial data. | |
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Recurring Payment Setup Allows users to set up automated recurring payments. |
The platform provides recurring payment setup capabilities, essential for insurance premium collections. | |
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Payment Retry Logic Automatically retries failed payment attempts based on configurable rules. |
Adyen includes payment retry logic that automatically retries failed payment attempts. | |
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Partial Payments Handling Accepts and tracks partial payments and remaining balances. |
The platform handles partial payments and tracks remaining balances. | |
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Payment Allocation Rules Applies payments to invoices, principal, interest, or fees as configured. |
Adyen includes configurable payment allocation rules for applying payments to invoices and fees. | |
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Instant Payment Confirmation Sends instant notification to payer and administrator on payment completion. |
Instant payment confirmation notifications are sent to payers and administrators. | |
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Payment Reconciliation Speed Average time to reconcile incoming payments to accounts. |
No information available | |
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Deposit Timings Time to deposit received funds in insurer’s bank account. |
No information available | |
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Manual Payment Entry Supports entry of walk-in or received check payments by staff. |
Adyen supports manual payment entry for payments received through non-electronic channels. | |
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Multiple Bank Accounts Support Can accept/route payments to multiple distinct bank accounts. |
The platform supports multiple bank accounts for payment acceptance and routing. | |
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Refund Processing Automates premium refund processes after cancellations, overpayments, etc. |
Adyen provides automated refund processing for premium refunds after cancellations or overpayments. | |
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Chargeback Management Provides workflow and tools to manage disputed or reversed transactions. |
The platform includes chargeback management tools for handling disputed transactions. |
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Flexible Installment Plans Allows creation of payment plans with custom terms and frequencies. |
Adyen supports flexible installment plans with custom terms and frequencies. | |
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Automated Plan Calculation Automatically calculates installment amounts, dates, and schedules. |
The platform automatically calculates installment amounts, dates, and schedules. | |
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Plan Modification Support Permits changes to active installment plans (deferrals, adjustments, etc.). |
Adyen allows modifications to active installment plans, including deferrals and adjustments. | |
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Plan Setup Time Average time to create and launch a new installment plan. |
No information available | |
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Missed Payment Handling Applies rules for missed payments (late fees, coverage suspension, reminders). |
The platform handles missed payments with configurable rules for late fees and reminders. | |
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Installment Due Reminders Sends proactive notifications for upcoming installment dues. |
Adyen sends proactive notifications for upcoming installment dues as part of its recurring payment management. | |
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Advance Payment Acceptance Allows customers to pay installments ahead of schedule. |
The platform allows customers to pay installments ahead of schedule. | |
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Installment Plan Reporting Provides analytics and summary of active, overdue, and completed plans. |
Adyen provides installment plan reporting and analytics on active, overdue, and completed plans. | |
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Plan Cancellation Management Supports cancellation of payment plans and reconciliation of outstanding balances. |
The platform supports cancellation of payment plans and reconciliation of outstanding balances. | |
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Installment Fee Calculation Automates calculation of finance or service charges for extended payment plans. |
Adyen automates calculation of finance or service charges for extended payment plans. | |
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Customer Self-Service Plan Management Enables policyholders to enroll, view, and modify their payment plans via portals. |
The platform includes customer self-service plan management through portals. | |
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Plan Rescheduling Tools Provides tools for authorized users to reschedule payments or renegotiate plans. |
Adyen provides plan rescheduling tools for authorized users to modify payment schedules. |
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Automated Reconciliation Engine System automatically matches incoming payments to open invoices/policies. |
The platform includes an automated reconciliation engine that matches incoming payments to open invoices. | |
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Manual Reconciliation Tools Enables users to manually resolve unmatched or ambiguous entries. |
Adyen provides manual reconciliation tools for resolving unmatched entries. | |
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Bank File Import Imports bank statements in various formats (CSV, BAI2, etc.) for reconciliation. |
The platform supports bank file imports in various formats for reconciliation purposes. | |
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Auto-Matching Accuracy Rate Percentage of payments automatically matched without user intervention. |
No information available | |
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Exception Handling Workflow Provides workflows for handling, tracking, and resolving reconciliation exceptions. |
Adyen includes exception handling workflows for reconciliation issues. | |
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Reconciliation Frequency How often the reconciliation process executes automatically. |
No information available | |
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Audit Trail for Reconciliation Maintains logs of all reconciliation and adjustment activities. |
The platform maintains comprehensive audit trails for all reconciliation activities. | |
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Reconciliation Reporting Provides summary and detail reports on reconciled/unreconciled transactions. |
Adyen provides detailed reconciliation reporting on reconciled and unreconciled transactions. | |
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Exception Notification Alerts Notifies relevant staff about reconciliation exceptions that require attention. |
The platform sends exception notification alerts for reconciliation issues. | |
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Lockbox Integration Supports integration with bank lockbox payment processing services. |
Adyen supports integration with bank lockbox payment processing services. |
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Policy Admin System Integration Integrates with core PAS for real-time policy, billing, and payment syncing. |
The platform integrates with policy administration systems for real-time policy, billing, and payment syncing. | |
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Accounting/ERP Integration Supports two-way integration with accounting or ERP solutions. |
Adyen supports integration with accounting and ERP solutions through its API. | |
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Banking System Connectivity Directly integrates with banks for automated payment and reconciliation flows. |
The platform directly integrates with banking systems for automated payment and reconciliation flows. | |
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Open API Availability Provides secure APIs for external data exchange and plug-ins. |
Adyen provides a robust API for external data exchange and integrations. | |
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Third-Party Payment Gateway Support Connects directly to major payment gateway providers. |
As a payment gateway provider itself, Adyen connects with multiple payment methods and financial services. | |
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Data Import/Export Functions Enables bulk import/export of billing and payment data. |
The platform supports bulk import/export of billing and payment data. | |
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Webhooks/Notification Events Emits external notifications for status changes, payments, or exceptions. |
Adyen provides webhooks and notification events for payment status changes and exceptions. | |
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Integration Scalability Number of simultaneous integrations supported without degradation. |
No information available | |
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Prebuilt Connector Library Includes prebuilt connectors for common systems (e.g., Salesforce, SAP, Guidewire). |
The platform includes prebuilt connectors for common systems like Salesforce and SAP. | |
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File Format Compatibility Supports main industry file standards (EDI, NACHA, etc.). |
Adyen supports industry standard file formats like EDI and NACHA. |
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Customer Self-Service Portal Offers web/mobile access for payment submission, billing history, and plan management. |
The platform offers customer self-service portals for payment submission and billing history. | |
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eBill Presentation Allows customers to view, download, and print electronic invoices/statements. |
Adyen supports electronic bill presentation for viewing and downloading invoices. | |
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Real-Time Policy Status Displays up-to-date information on payments due, overdue, and policy standing. |
The platform provides real-time policy status information, including payments due and overdue. | |
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Mobile Payment Functionality Enables payment submission through mobile-optimized interfaces or apps. |
Adyen offers mobile-optimized payment functionality through its mobile SDKs. | |
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Secure Messaging Facilitates secure, compliant communication between insurer and policyholder. |
The platform includes secure messaging capabilities between insurer and policyholder. | |
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Installment Plan Management Lets customers enroll in, modify, or view their payment plans directly. |
Adyen allows customers to manage their installment plans through self-service portals. | |
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Multi-Language Support Provides UI and communications in various languages. |
The platform supports multiple languages for its user interface and communications, essential for global operations. | |
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Notification Preferences Customers can select how they want to be notified (email, SMS, app). |
Adyen allows customers to set notification preferences for email, SMS, or app notifications. | |
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Document Upload & Download Allows submission or retrieval of billing-related documents. |
The platform supports document upload and download for billing-related documents. | |
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Accessibility Compliance Meets ADA/WCAG standards for customers with disabilities. |
Adyen's customer-facing interfaces comply with accessibility standards. |
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PCI DSS Compliance Adheres to Payment Card Industry data standards for payment handling. |
As a payment processor, Adyen maintains PCI DSS compliance for handling payment card data. | |
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Encryption-at-Rest Sensitive data is encrypted when stored. |
The platform implements encryption-at-rest for sensitive stored data. | |
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Encryption-in-Transit Sensitive data is encrypted during transfer. |
Adyen uses encryption-in-transit for all data transfers containing sensitive information. | |
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Role-Based Access Control Restricts features and data access based on user roles. |
The platform implements role-based access control for feature and data access. | |
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Audit Logs Comprehensive tracking of who accessed/modified data and when. |
Adyen maintains comprehensive audit logs of all system activities. | |
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Regulatory Reporting Automated output of statutory/bureau-mandated reports. |
The platform supports automated regulatory reporting required for payment processing. | |
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Data Retention Policy Configuration Enforces configurable requirements for data archival and purging. |
Adyen implements configurable data retention policies for archival and purging. | |
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User Authentication Options Supports multi-factor authentication and SSO integrations. |
The platform supports multi-factor authentication and SSO integration options. | |
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Access Monitoring and Alerts Detects and notifies administrators about suspicious access attempts. |
Adyen monitors access and sends alerts for suspicious access attempts. | |
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GDPR/CCPA Compliance Supports consent tracking and data subject rights under privacy laws. |
The platform complies with GDPR/CCPA requirements for data privacy and consent tracking. |
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Standard Financial Reports Includes templates for AR aging, cash flow, payment trends, etc. |
Adyen includes standard financial reports for AR aging, cash flow, and payment trends. | |
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Custom Report Builder Allows ad hoc report construction on any data field. |
The platform provides a custom report builder for creating ad hoc reports. | |
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Dashboard Widgets Visual summary of KPIs and operational alerts on a live dashboard. |
Adyen offers dashboard widgets for visualizing KPIs and operational metrics. | |
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Automated Report Scheduling Delivers scheduled reports to designated recipients. |
The platform supports automated scheduling and delivery of reports. | |
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Real-Time Analytics Provides up-to-the-minute metrics on transactions and operations. |
Adyen provides real-time analytics on payment transactions and operations. | |
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Data Export Options Exports all reports and data to Excel, PDF, CSV, and other formats. |
The platform supports exporting reports to various formats including Excel, PDF, and CSV. | |
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Exception & Anomaly Detection Automatically identifies unusual patterns or outliers in payments. |
Adyen includes exception and anomaly detection for identifying unusual payment patterns. | |
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Custom Alert Notifications Configures alerts to notify users about unusual conditions. |
The platform allows configuration of custom alert notifications for unusual conditions. | |
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KPI Benchmarking Tracks and compares performance to industry or internal benchmarks. |
Adyen provides KPI benchmarking against industry standards for payment processing. | |
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Data Visualization Tools Includes charts, graphs, and infographics for easier data interpretation. |
The platform includes data visualization tools for graphical representation of payment data. |
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Configurable Workflow Engine Enables the creation and adjustment of process workflows. |
Adyen provides a configurable workflow engine for payment and exception processes. | |
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Task Assignment & Escalation Automatically assigns tasks and escalates unresolved items. |
The platform includes automated task assignment and escalation for unresolved items. | |
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Exception Routing Routes exceptions (disputes, failed payments, etc.) to designated handlers. |
Adyen routes exceptions like disputes and failed payments to designated handlers. | |
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Automated Approval Processes Routes requests for manual payment edits, refunds, or adjustments through approval chains. |
The platform includes automated approval processes for payment adjustments and refunds. | |
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Document Generation Automation Automates creation of letters, emails, or forms in response to workflow events. |
Adyen automates document generation for payment notifications and responses. | |
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SLA Monitoring Tracks turnaround times and notifies managers if service levels are threatened. |
The platform monitors SLAs for payment processing and reconciliation activities. | |
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Dynamic Business Rules Engine Allows operations to change logic/rules without IT intervention. |
Adyen provides a business rules engine that can be configured without IT intervention. | |
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User Notifications & Reminders Sends relevant staff automated reminders about open workflow items. |
The platform sends automated notifications to staff about open workflow items. | |
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Workflow Analytics Provides metrics on workflow efficiency and bottlenecks. |
Adyen provides workflow analytics to identify efficiency issues and bottlenecks. |
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Multi-Product Support Manages billing for multiple insurance products (P&C, Life, Health, etc.). |
The platform supports billing for multiple insurance products across different lines of business. | |
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Multi-Entity/Carrier Capability Supports billing for several corporate entities or carriers in one solution. |
Adyen supports multiple entities or carriers within a single platform implementation. | |
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Custom Charge Types Defines unlimited fee/charge types (endorsements, add-ons, credits). |
The platform allows definition of custom charge types for various fees and add-ons. | |
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Effective Dating for Billing Changes Allows changes to take effect on user-specified dates (mid-term adjustments, etc.). |
Adyen supports effective dating for billing changes to accommodate mid-term adjustments. | |
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Short-Rate/Pro-Rata Calculations Supports varied premium calculations for cancellations and changes. |
The platform includes short-rate and pro-rata calculation capabilities for policy changes. | |
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Installment Plan Templates Predefines templates for common payment plan structures. |
Adyen provides predefined templates for common payment plan structures. | |
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Group/Corporate Billing Supports consolidated/group billing for entities holding multiple policies. |
The platform supports consolidated billing for entities with multiple policies. | |
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Adjustable Down Payment Percentages Configures minimum/maximum required initial payments. |
Adyen allows configuration of minimum and maximum down payment percentages. | |
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Bulk Policy Updates Updates billing terms on multiple policies at once. |
The platform supports bulk updates to billing terms across multiple policies. | |
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Product-Specific Rules Assigns flexible billing rules depending on insurance product type. |
Adyen applies product-specific billing rules based on insurance product type. |
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Concurrent User Capacity Maximum number of system users working simultaneously without performance impact. |
No information available | |
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Transaction Throughput Number of payment/invoice transactions processed per second. |
No information available | |
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System Uptime Guarantee Percentage of time system is available as committed in SLAs. |
No information available | |
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Disaster Recovery Time Objective (RTO) Maximum time to restore normal operations after a major outage. |
No information available | |
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Automated Load Balancing Distributes system load to avoid downtime or slowdowns under stress. |
The platform uses automated load balancing to maintain performance during high-volume periods. | |
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Automatic Failover Automatically switches to backup systems if primary fails. |
Adyen implements automatic failover to backup systems in case of primary system failure. | |
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Elastic Capacity Scaling Dynamically scales resources to meet demand surges. |
The platform scales resources dynamically to handle demand surges during peak periods. | |
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Scheduled Maintenance Notifications Communicates maintenance events to minimize disruption. |
Adyen provides scheduled maintenance notifications to minimize disruption. | |
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Performance Monitoring Tools Real-time monitoring and alerts for system health and KPIs. |
The platform includes real-time monitoring tools for system health and performance KPIs. |
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