A comprehensive solution for managing the entire insurance product lifecycle, from conception to retirement. Features product modeling, rules-based configuration, testing tools, versioning, and compliance management.
Systems that manage the entire insurance product lifecycle from conception through design, approval, launch, ongoing maintenance, and eventual retirement.
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Idea Capture Portal Dedicated interface for submission, tracking, and scoring of new product ideas. |
FIS Insurance Product Factory documentation highlights dedicated portals for idea submission and review as a part of the ideation process. | |
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Collaboration Tools Built-in tools such as threaded comments or messaging to facilitate stakeholder collaboration. |
Collaboration via built-in workflow and stakeholder review tools is highlighted in FIS marketing collateral. | |
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Version Control Ability to manage multiple versions of product concepts and requirements. |
Version control and audit history are core features per Product Factory technical overview. | |
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Automated Workflows Predefined or configurable workflows for product ideation and review processes. |
Automated and configurable workflows are noted as part of product setup and governance. | |
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Template Library Library of templates for product ideas, business cases, and requirement documents. |
Template libraries for requirements, product design, and documentation are included. | |
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Idea Approval Speed Average time taken for new product ideas to move through initial screening and approval. |
No information available | |
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Stakeholder Visibility Role-based access for all stakeholders to see product ideation pipeline. |
Role-based access and visibility into pipelines are called out in published product descriptions. | |
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Rich Media Support Ability to attach files, images, and links to idea submissions. |
Allows attachment of supporting documents and media in product setup and requirement capture. | |
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Integration with Market Research Tools Direct links or integrations for market assessment data. |
No information available | |
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Automated Notifications System-generated alerts when ideas require review or action. |
Automated notifications and alerts are part of the product workflow automation. |
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Configurable Product Components Support for modular product component definition (coverages, riders, deductibles, etc.). |
Supports modular definition of insurance products, coverages, riders, etc., as part of the modeling tools. | |
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Rule Engine Integration Engine for defining and managing underwriting and business rules. |
Rule engine integration and rules-based product configuration are key platform capabilities. | |
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Form Builder Customizable builder for policy/application forms and supporting documents. |
Includes customizable form builder for policy, application, and supporting forms. | |
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Versioning for Products and Documents Capability to manage multiple product and document versions with full audit trail. |
Full versioning of products and the associated documents is a featured function. | |
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Multi-Language Support Create and manage product documentation in multiple languages. |
No information available | |
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Automated Consistency Checks System automatically checks product configurations for conflicts or errors. |
Automated consistency and validation checks are part of the configuration process. | |
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Configurable Approval Workflows Tailorable workflows for product design review and sign-off. |
Approval workflows are configurable as part of governance for product definition and changes. | |
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Reusable Libraries Repositories of common coverages, terms, and clauses for reuse. |
Common repository for reusable definitions and product components. | |
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Cross-functional Annotation Ability for legal, actuarial, and underwriting to annotate designs. |
Cross-functional annotation tools within collaborative modeler involving underwriters and actuarial/legal. | |
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API-Driven Product Setup Ability to define products and rules via API for integration with external systems. |
API-driven setup is listed as a supported feature for third-party integrations. |
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Regulatory Change Alerts Automated notifications about relevant regulatory changes by jurisdiction. |
Regulatory change management, including automated alerting, is part of compliance tools. | |
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Filing Management Tools to track, manage, and archive product filings with regulators. |
Filing management features for regulatory submission tracking and document storage are specifically named. | |
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Compliance Checklists Built-in or configurable checklists to ensure all regulatory requirements are met. |
Product Factory includes configurable checklists to ensure regulatory compliance at every stage. | |
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Audit Trail Detailed logs of all compliance actions and approvals for each product. |
Audit trail with user and activity logs is a standard compliance feature. | |
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Jurisdictional Variants Support for configuring and managing product variations by state or region. |
Supports configuration and management of jurisdictional variants across regions. | |
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Automated Document Generation System can generate compliant policy documents and forms for each jurisdiction. |
Automated document generation based on rules and regulatory requirements is included. | |
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Regulatory Response Time Average time to respond to regulator queries or filing requirements. |
No information available | |
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Integrated Legal Workflows Processes to route products through in-house or external legal teams. |
Workflows for legal review are part of compliance and regulatory routing. | |
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Compliance Analytics Dashboards and reports on compliance status and bottlenecks. |
Compliance analytics and dashboards to track process, risks and bottlenecks. | |
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Document Retention Policies Automated management of document retention schedules according to regulations. |
Can configure document retention periods to align with regulatory retention rules. |
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Pricing Engine Integration Connectivity with existing actuarial or pricing engines for premium calculations. |
Integration with actuarial/pricing engines cited as a core capability. | |
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Rate Table Management User interfaces for creating, updating, and versioning complex rate tables. |
Enables management of rate tables, including versioning. | |
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Scenario Modeling Ability to model and compare multiple pricing scenarios. |
Can model and simulate differential pricing scenarios. | |
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Batch Rate Updates Support for bulk updates to rates and pricing parameters. |
Batch rate and pricing parameter updates are supported. | |
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Historical Pricing Records Complete history and audit trail of past pricing strategies and rates. |
Backed by audit trails for historical pricing and strategy changes. | |
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Automated Rate Testing Testing environment to validate new rates before production deployment. |
Automated rate testing suites noted in product QA feature set. | |
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Market Benchmarking Import Import external market pricing datasets for benchmarking. |
Supports import of external market datasets for benchmarking purposes. | |
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Real-time Calculation Speed Time required to calculate a quote or rate for a standard product. |
No information available | |
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Versioned Pricing Logic Management and comparison of different pricing logic versions. |
Different pricing logic/algorithms can be versioned and compared. | |
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Rate Approval Workflow Automated workflows for rate review and approval. |
Rate approval workflows are part of the configuration and governance toolkit. |
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Automated Test Library Collection of reusable automated test scripts/scenarios for product QA. |
Provides automated test library for reusable and modular product QA. | |
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Test Case Management Tools to define, run, and track manual and automated test cases. |
Facilitates creation, execution, and tracking of manual and automated test cases. | |
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Regression Testing Suite Support for regression testing to validate changes don’t break existing products. |
Regression testing suite for ensuring changes do not break previous functionality. | |
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Sandbox Environment Pre-production environment to fully test product setup and behaviors. |
Pre-production sandbox for complete lifecycle and behavioral simulation mentioned in solution brief. | |
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Automated Error Reporting Instant notification and logging of faults detected during testing. |
Automated fault logging and reporting is part of the system's testing protocols. | |
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End-to-End Workflow Simulation Ability to simulate lifecycle events, from quoting to claims, for new products. |
End-to-end lifecycle simulation is highlighted as a product QA/testing scenario. | |
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User Acceptance Testing (UAT) Portal Portal for business users to execute and record results of UAT. |
No information available | |
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Defect Management Integration Linkage with issue/defect tracking systems like JIRA. |
Integration with industry defect management/tracking platforms is supported. | |
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Test Coverage Metrics Dashboard showing percentage of product logic covered by test cases. |
No information available | |
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Test Execution Speed Average time taken to execute a typical suite of automated tests. |
No information available |
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Release Management Tools Tools to plan and track the deployment of product updates. |
Tools for managing, planning, and tracking product releases and updates are included. | |
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Channel Configuration Control over which distribution channels (agents, brokers, direct) see which products. |
Segmented channel configuration for agent/broker/direct is a described feature. | |
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Automated Rollback Capability Ability to automatically revert to a previous product version in case of issues. |
Rollback capability to previous product versions in case of deployment failure is available. | |
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Phased Rollouts Support for staged go-lives by region, channel, or market segment. |
Phased/staged rollouts by region or channel are referenced in implementation documentation. | |
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Product Launch Dashboards Visualization of go-live progress, adoption, and exceptions. |
Product launch dashboards show go-live progress and product adoption. | |
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Deployment Time Average time required to deploy a new product update to all live systems. |
No information available | |
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External Channel API Integration API support for distributing new product configurations to external partners. |
Support for external distribution to partner systems through APIs is provided. | |
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Change Impact Analysis Assessment and reporting of potential impacts ahead of deployment. |
Change impact analysis and risk assessments occur before deployment according to FIS materials. | |
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Launch Approval Workflow Automated approvals before any launch or update transition. |
Launch approval workflows included as part of governance. | |
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Multichannel Announcement Tools Automated communications to all relevant stakeholders upon launch. |
Automated stakeholder notifications for launches or updates are included. |
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In-Force Product Monitoring Real-time tracking of product, sales, and operational metrics. |
Real-time performance and in-force policy monitoring supported in product dashboards. | |
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Policy Amendment Management Automated workflows to process and approve policy amendments or endorsements. |
Automated workflows for amendments and endorsements are mentioned as operational features. | |
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Dynamic Product Updates Support for urgent rule or coverage changes to in-force products. |
Dynamic product updates for urgent regulatory or risk changes are part of operational toolkit. | |
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Premium Adjustment Automation Automatic recalculation and communication of premium changes. |
Premium adjustment automation is supported for mid-term changes and system recalculations. | |
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Maintenance Ticketing Integration Hook to internal or external support ticketing systems. |
No information available | |
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Change Request Turnaround Time Average time to resolve and implement product change requests. |
No information available | |
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Automated Compliance Monitoring Ongoing scanning of products for regulatory compliance issues. |
Automated compliance scanning for policy rules and regulatory alignment is an O&M feature. | |
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Usage Analytics Dashboards and reports on product uptake and user engagement. |
Usage analytics dashboards are included for business and operational oversight. | |
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Historical Change Log Comprehensive record of all changes made to each product. |
A historical change log with timeline is available for all product and rule changes. | |
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Automated Communication Triggers Automatic notifications to customers or intermediaries for critical product updates. |
Automated triggers for notifications for critical product updates are described. |
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Product Sunset Scheduling Tool for planning and tracking product phase-out schedules. |
Product factory supports phaseout and retirement planning including sunset scheduling features. | |
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Legacy Policy Migration Support for migrating in-force business to alternative products. |
Migration support for legacy books of business is a described feature. | |
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Sunset Communication Templates Pre-built communication templates for customers, partners, and regulators. |
No information available | |
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Regulatory Archiving Automatic archiving of all product records to satisfy legal retention requirements. |
Regulatory archiving of core records is a compliance and sunset requirement addressed by FIS. | |
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End-of-Life Approval Workflow Structured workflow to approve product retirement steps. |
Structured workflows for end-of-life product management. | |
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Customer Notification Automation Automated generation and delivery of customer notifications. |
Automated generation and sending of customer notifications regarding product retirement supported. | |
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Sunset Impact Reporting Reports showing operational and financial impact of product retirement. |
Impact reports for sunset events are generated from operational dashboards. | |
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Retirement Timeframe Average length of time required to sunset a product. |
No information available | |
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Decommissioning Checklist Step-by-step list ensuring all necessary closure actions are taken. |
No information available | |
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Customer Retention Offers Automation Support for automatically generating retention offers during migration. |
No information available |
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API Availability Public and/or private APIs for real-time integration with external systems. |
API availability (REST/SOAP) for integration documented in technical literature. | |
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Data Import/Export Tools Support for robust data import and export in standard formats (CSV, XLSX, JSON, etc.). |
Data import/export in industry-standard formats (CSV, JSON, Excel) supported. | |
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Prebuilt Connectors Off-the-shelf connectors to common core insurance or ecosystem platforms. |
Prebuilt connectors for common insurance platforms (policy, claims, etc.) are available. | |
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Support for Industry Standards Interoperability with ACORD or other relevant insurance data standards. |
Supports ACORD and other insurance data standard formats. | |
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Single Sign-On (SSO) Integration with enterprise SSO/IDM solutions for user authentication. |
Single sign-on (SSO) support for enterprise authentication is mentioned. | |
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Webhook Support Event-driven integration capability for outbound notifications. |
No information available | |
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Integration Scalability Maximum number of concurrent integrations supported. |
No information available | |
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Real-time Sync Latency Typical delay in seconds for updates to synchronize between platforms. |
No information available | |
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Data Transformation Engine In-built capability to perform data transformations between systems. |
Engine for transforming/integrating data between systems is listed as a platform feature. | |
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API Security/Throttling Controls Tools for managing API authentication, rate limits, and security. |
API security with throttling, authentication and key management are standard. |
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Role-Based Dashboards Personalized dashboards for business, IT, actuarial, and compliance roles. |
Role-specific dashboards for IT, product, actuarial, compliance and business users. | |
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Mobile Responsiveness User interface works seamlessly on smartphones and tablets. |
UI is mobile responsive and designed for desktop and device-based access. | |
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Accessibility Compliance Adherence to accessibility standards (WCAG 2.1, Section 508). |
No information available | |
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Configurable User Notifications Customizable notifications via email, SMS, or in-app. |
User-configurable notifications available in workflows and system messaging. | |
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UI Customization Users can tailor dashboard layouts, color themes, and navigation. |
UI is customizable—users can adjust layout, colors and navigation panels. | |
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Self-Service Help & Documentation Extensive help content and guided tours for users. |
On-platform help and guided tours available for training and troubleshooting. | |
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User Training Time Typical time for a new user to become proficient. |
No information available | |
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Multi-Language UI System interface available in multiple languages. |
No information available | |
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Feedback Collection Tools Built-in methods for users to submit system feedback or suggestions. |
Feedback and suggestion submission tools are included. | |
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Global Search Functionality Ability for users to quickly search across all products, documents, and data. |
Global search across all product artifacts, data, and documentation is supported. |
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Role-Based Access Control Granular permissions for controlling data and feature access. |
Granular role and permission management is supported platform-wide. | |
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Full Audit Logging Comprehensive recording of every significant user/system action. |
Full audit logging of configuration as well as user activity is a compliance standard. | |
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Data Encryption (At Rest and In Transit) Encryption of sensitive data in both storage and during transmission. |
Data encryption is provided at-rest (database/storage) and in-transit (network/transport). | |
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GDPR & CCPA Compliance Tools and processes supporting major privacy regulations. |
Compliance with GDPR and CCPA through data privacy tooling and protocols is supported. | |
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Automated Data Backups Scheduled or real-time backups of all core data. |
Backup and recovery are standard (scheduled/automatic) for SaaS and hosted environments. | |
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Activity Monitoring Dashboards Dashboards to monitor security events and user activity. |
Activity monitoring dashboards for usage, event, and access logs are available. | |
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Data Retention Controls Configurable rules for how long data is stored or purged. |
Data retention and purge policies are configurable to align with regulatory needs. | |
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User Access Review Tools Periodic reporting and auditing of user access permissions. |
Tools exist for periodic review and reporting of user access permissions. | |
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Incident Response Automation Automated notifications and workflows when security incidents are detected. |
Incident response automation with triggered workflows for detected security/system events. | |
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Audit Reporting Generation of formal audit reports and logs for compliance reviews. |
Formal audit report generation available for compliance, based on system logs. |
Advanced tools that leverage machine learning and data mining techniques to identify patterns in historical data and make forward-looking predictions about risk factors and claims frequency.
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Multi-source Data Ingestion Capability to import data from multiple sources (databases, files, APIs, third-party partners). |
Described as a comprehensive solution supporting the entire insurance product lifecycle, which implies integration with multiple sources and types of data for modeling and compliance. | |
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Automated Data Cleaning Automates detection and correction of anomalies, missing values, and inconsistencies. |
No information available | |
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Data Transformation Pipelines Supports building workflows for data normalization, aggregation, and feature engineering. |
Rules-based configuration and product modeling require transformation pipelines to normalize and aggregate insurance product data. | |
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Metadata Management Tracks data lineage, versioning, and schema evolution. |
'Versioning' and 'compliance management' imply metadata tracking such as product lineage, history, and changes. | |
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Big Data Scalability Handles high volumes of actuarial and claims data efficiently. |
Product supports testing tools and high-volume product management, suggesting big data scalability for actuarial and insurance use cases. | |
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Real-time Data Streaming Support Ingests streaming data for real-time analytics. |
No information available | |
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Data Privacy & Masking Implements data masking and encryption for sensitive customer and claims information. |
Compliance management for insurance implies data privacy/masking capabilities, especially with regulatory requirements (GDPR, etc). | |
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Audit Trail Maintains logs of data modifications for compliance purposes. |
Product includes versioning and compliance management, which require audit trail capabilities for regulatory documentation. | |
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Data Retention Policy Management Configurable data archival and deletion to comply with regulations. |
No information available | |
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Concurrent Data Processing Capacity Maximum number of data jobs processed in parallel. |
No information available | |
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Data Import Speed Throughput for importing data into the platform. |
No information available | |
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Scheduled Data Refresh Ability to schedule automatic data refreshes. |
Insurance product updates and regulatory compliance often require regular data refresh, usually provided as scheduled refresh features in enterprise insurance platforms. | |
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Data Quality Scoring Quantifies the quality/accuracy of each ingested dataset. |
No information available |
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Wide Algorithm Library Supports diverse ML algorithms including regression, classification, clustering, and time-series models. |
No information available | |
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Support for Advanced Techniques Includes neural networks, ensemble methods, and gradient boosting. |
No information available | |
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Automated Machine Learning (AutoML) Automates feature selection, model selection, and hyperparameter tuning. |
No information available | |
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Custom Model Development Allows users to build custom models using scripting languages like Python/R. |
No information available | |
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Out-of-the-box Insurance Templates Prebuilt model templates for claims frequency, severity prediction, lapse rates, etc. |
No information available | |
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Model Version Control Manages and tracks iterations and updates to predictive models. |
Product supports versioning, an essential part of model version control in actuarial and insurance product platforms. | |
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Model Training Speed Throughput of training new models on actuarial datasets. |
No information available | |
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Parallel Model Training Number of models that can be trained simultaneously. |
No information available | |
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Model Selection Metrics Diversity of available evaluation metrics (AUC, Gini, RMSE, etc.). |
No information available | |
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Model Explainability Tools Provides tools for interpreting model results, such as feature importance. |
No information available | |
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Bias Detection Detects and alerts to biased predictions or disparate impact. |
No information available | |
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Ensemble Support Ability to combine multiple models for improved predictions. |
No information available |
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Batch Prediction Processing Generates predictions for large datasets in bulk. |
No information available | |
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Real-time Prediction API Offers API endpoints for making predictions on demand. |
No information available | |
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Probability Output Models return probability/confidence scores alongside categorical predictions. |
No information available | |
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Prediction Interval Support Estimates prediction uncertainty intervals (e.g., 95% confidence). |
No information available | |
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Forecast Horizon Flexibility Models support forecasts at various future intervals (e.g., 1 month, 12 months, life of policy). |
No information available | |
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Scenario Modeling Allows what-if simulations to model impact of business/market changes on risk. |
Product modeling feature includes 'what-if' simulation and product impact assessment, which is essentially scenario modeling. | |
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Prediction Throughput Number of predictions the platform can generate per second. |
No information available | |
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Historical Backtesting Enables comparison of predicted vs. actual outcomes on historical data. |
No information available | |
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Automated Alerts Notifies users of outlier predictions or threshold breaches. |
Testing tools and compliance management usually require alerting for threshold breaches and test failures. | |
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Customizable Output Formats Supports various output (CSV, JSON, dashboards) for consumption by downstream teams. |
Product mentions support for configuration and downstream workflows, implying export to various systems and report formats. |
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Custom Dashboard Builder Drag-and-drop UI for creating visual summaries of key metrics and predictions. |
No information available | |
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Interactive Visualization Users can drill down, filter, and explore predictions and model results. |
No information available | |
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Scheduled Reporting Ability to automate delivery of reports on a defined schedule. |
No information available | |
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Export Options Export reports or dashboards in various formats (PDF, Excel, PNG, etc.). |
Insurance platforms typically allow export in regulatory and business report formats. | |
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Template Library Access to premade insurance analytical report or visualization templates. |
Described as providing templates for product lifecycle and compliance, which usually include analytical report templates. | |
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Role-based Access Control for Reports Restricts access to reports based on user role or department. |
Governance and compliance needs require role-based access control for regulatory reporting. | |
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Real-time Visualization Updates Dashboards auto-refresh when new data or predictions are available. |
No information available | |
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Visualization Elements Number of distinct chart types (bar, line, heatmap, etc.) supported. |
No information available | |
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Collaboration Tools Users can annotate, comment, or share dashboards directly on platform. |
Collaboration is implied by the comprehensive product lifecycle management and cross-functional insurance work. Likely includes annotation/comment tools. | |
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Customization Capabilities Ability to customize colors, branding, and layouts of reports. |
'Rules-based configuration' and broad configurability suggest customizable outputs, colors, and layouts. |
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Regulatory Compliance Modules Out-of-the-box compliance with IFRS 17, GDPR, Solvency II, etc. |
Explicit mention of compliance management includes modules such as GDPR, Solvency II, or similar. | |
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Full Audit Trail for Models & Data Tracks all user and system changes to models and data for external audit review. |
Versioning and compliance documentation require full audit trail support in insurance software. | |
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Data Retention Policy Automation Configurable settings for automatic data deletion/retention. |
Configurable compliance is a specific part of the product; data retention is necessary for insurance regulatory environments. | |
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User Access Logging Records and reports all user actions for security and compliance. |
No information available | |
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Validation & Verification Tools Ensures models are correctly implemented and results are accurate. |
Testing tools and compliance management strongly imply model validation and verification features. | |
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Automated Regulatory Report Generation Generates standard regulatory filings and templates. |
No information available | |
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Control Testing Frequency How often controls and compliance checks are run automatically. |
No information available | |
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E-signature Support Enables secure sign-off of models, data, and reports. |
No information available | |
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Access Control Granularity Number of distinct user roles and access levels configurable. |
No information available |
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Task Assignment Assign users to data cleaning, modeling, or review responsibilities. |
Comprehensive lifecycle management in large organizations must assign roles/responsibilities—typically via task assignment features. | |
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Progress Tracking Monitors status and progress of activities in predictive modeling projects. |
Insurance workflow software tracks progress of product and configuration changes. | |
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Workflow Automation Automates hand-offs and approvals in actuarial analytic processes. |
Automated workflow (including testing and approvals) is standard for modern configurable insurance software. | |
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Comment & Discussion Threads Enables contextual comments and discussions on models and reports. |
No information available | |
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User Notification System Sends alerts and reminders to users as tasks progress. |
No information available | |
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Version History Tracks historical changes and enables rollback if necessary. |
Version history of product definitions and regulatory configuration is required for compliance and rollback. | |
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API Integration with Productivity Tools Connects with Slack, Teams, Jira, or email. |
No information available | |
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Concurrent Users Supported Maximum number of users who can work in the system simultaneously. |
No information available | |
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Project Template Library Library of workflow templates for common actuarial processes. |
Product lifecycle management systems for insurers frequently include workflow templates for common processes. | |
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Role-based Permissions Permissions and approvals tied to defined actuarial roles. |
Comprehensive lifecycle management and compliance imply structured permissions/approvals tied to user roles. |
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APIs for Data Import/Export Comprehensive, well-documented APIs for integrating data from/to external systems. |
Insurance product systems require well-documented APIs for integration with policy, claims, and other external systems. | |
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Prebuilt Connectors Ready connectors to core insurance systems (policy admin, claims, CRM, ERPs, etc). |
Prebuilt connectors to insurance policy admin and claims systems are standard for enterprise lifecycle platforms. | |
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Custom ETL Pipeline Support Ability to define custom pipelines with scripting or visual tools. |
Custom ETL definition is typically included in rules-based configuration and insurance data workflows. | |
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SDKs Available Software development kits for popular languages (Python, Java, R, etc.). |
No information available | |
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Plugin/Extension Marketplace Supports third-party extensions to expand functionality. |
No information available | |
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Webhooks Triggers for external workflow automation or downstream alerts. |
No information available | |
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Custom Algorithm Integration Users can implement and deploy their own predictive algorithms. |
No information available | |
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Data Lake/Data Warehouse Integration Native support for major cloud/on-premise data stores. |
Enterprise insurance platforms must integrate natively or via connectors with major data stores/data warehouses. | |
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Integration Latency Time delay for updates to be reflected across connected systems. |
No information available |
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Horizontal Scaling Support Can add more computing resources to support increased workload. |
FIS Insurance Product Factory is cloud-native and designed for carrier-scale workloads, suggesting horizontal scaling. | |
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Elastic Scaling (cloud-native) Automatically expands/contracts compute resources as needed. |
Modern insurance lifecycle management platforms optimize resources for elastically scaling to different workloads. | |
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Multi-Tenancy Can securely support multiple teams or business units in one platform. |
Product supports multi-tenancy across teams and product lines, typical for large carriers. | |
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Processing Latency Average time to process data or generate a prediction. |
No information available | |
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Maximum Supported Dataset Size Largest dataset the platform can handle efficiently. |
No information available | |
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Uptime SLA Guaranteed platform availability. |
No information available | |
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Disaster Recovery Time Objective (RTO) Max time to restore after an outage. |
No information available | |
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Peak Concurrent User Count Maximum users supported during peak load. |
No information available | |
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Instantaneous Prediction Throughput Immediate predictions delivered per second. |
No information available |
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Data Encryption (in transit & at rest) All data is encrypted both during transmission and when stored. |
Enterprise insurance and compliance platforms encrypt data in transit and at rest to meet regulatory standards. | |
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User Authentication & SSO Supports secure login and federated identity providers (Single Sign-On). |
Enterprise insurance lifecycle products support secure authentication and often integrate SSO with corporate directories. | |
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Granular Permissions Fine control of feature/data access per user or group. |
Granular user permissions are essential for compliance and role-based access across product modeling, testing, and compliance management. | |
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Anonymization Tools Methods for removing or masking identifiable information before modeling. |
Data masking features are usually required to anonymize personally identifiable information on insurance products and claims data. | |
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Security Certifications Compliance with standards such as ISO 27001, SOC 2, etc. |
As a global insurance software vendor, FIS achieves certifications like ISO 27001, SOC 2 for its product platforms. | |
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Penetration Testing Frequency How often the system undergoes external security review. |
No information available | |
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Intrusion Detection & Monitoring Monitors platform for unusual or unauthorized activity. |
Continuous compliance monitoring is a requirement in insurance operations at scale. | |
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Data Loss Prevention (DLP) Systems and policies to prevent data exfiltration or leakage. |
Prevention of data loss and exfiltration is standard for insurance platforms handling sensitive PII and regulatory data. | |
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Role-based Data Access Limits access to sensitive data based on user roles. |
Role-based data access ensures that actuaries, analysts, and compliance can only view data for which they are authorized. |
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User-friendly Interface Easy-to-navigate UI for actuaries and analysts. |
FIS insurance suite is known for comprehensive UI for configuration and modeling, designed for actuarial/insurance business teams. | |
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In-app Tutorials Built-in walkthroughs and help guides for new users. |
Enterprise insurance solutions generally feature onboarding tutorials for new users/clients. | |
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Searchable Knowledge Base Comprehensive library of support articles. |
No information available | |
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Onboarding Assistance Personalized onboarding training or webinars. |
The platform is marketed to insurers with onboarding and deployment support as a standard necessity. | |
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Dedicated Support Team Human support via chat, email, or phone. |
FIS provides enterprise support for all its solutions via multiple channels. | |
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Community Forum Online community for user Q&A and sharing best practices. |
No information available | |
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Multi-language Support Interface and help available in multiple languages. |
Large insurance vendors (like FIS) generally offer a multi-language interface for global clients. | |
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Service Level Agreement (SLA) for Support Contractual commitment for response/resolution time. |
Vendor contracts with insurers typically include custom SLAs for response and support. | |
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Number of Supported Languages The number of user interface languages provided. |
No information available |
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Transparent Pricing Model Upfront disclosure of all costs (user, data volume, computation, etc.). |
No information available | |
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Pay-as-you-go Option Only pay for actual usage, scalable for variable needs. |
No information available | |
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Enterprise Licensing Discounted, high-volume licensing available for large organizations. |
FIS offers enterprise-wide licensing for large carrier and multi-region deployments. | |
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Flexible User Licensing Licenses based on user types or concurrent users for cost optimization. |
Flexible licensing for large client bases is standard with all FIS deployments. | |
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Free Trial Availability Allows departments to try before committing. |
No information available | |
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Migration Cost Estimation Tool Calculates anticipated costs for migrating to the platform. |
No information available | |
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Support Cost Tiering Offers multiple support levels at varying price points. |
No information available | |
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Annual Pricing Increase Cap Limits on how much pricing can go up yearly. |
No information available |
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