A comprehensive reinsurance connectivity solution that facilitates seamless communication between cedents, brokers, and reinsurers. It includes treaty and facultative management, claims processing, accounting, and reporting capabilities with standardized data exchange protocols.
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Systems that facilitate electronic data exchange with reinsurance brokers and markets, streamlining placement activities and claims notifications.
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Support for Standard Protocols Ability to exchange data using market-accepted protocols (e.g., ACORD, Ruschlikon). |
Product specifically notes standardized data exchange protocols, which typically refer to support for market standards such as ACORD and Ruschlikon. | |
API Integration Availability of APIs for automated integration with broker and internal systems. |
Described as a connectivity solution facilitating seamless integration between market participants, implying API integration with broker and internal systems. | |
Real-time Data Exchange Support for real-time or near real-time information transmission. |
Platform is described as enabling seamless communication, suggesting real-time or near real-time data transmission capabilities. | |
Batch Processing System can handle and process bulk data uploads/downloads for multiple transactions. |
Listed capabilities include accounting and reporting, which often require batch (bulk) processing in reinsurance platforms. | |
Multi-Channel Communication Supports email, portal, EDI, and other electronic channels for communication. |
Multi-channel communication is a baseline for seamless broker/cedent/reinsurer communication per product description. | |
Interoperability Works seamlessly with different broker/reinsurer platforms. |
Facilitates seamless data exchange across multiple participants and platforms, implying interoperability. | |
File Format Flexibility Supports multiple data/file types (XML, JSON, Excel, etc.). |
Claims, reporting, and standardized data exchange imply support for various file types. | |
Connection Speed Average end-to-end message transmission time. |
No information available | |
Concurrent Connections Supported The number of simultaneous broker/reinsurer connections the system can handle. |
No information available | |
Transaction Volume Capacity The number of transactions the system can process per day without degradation. |
No information available |
Electronic Submission of Slips Allows electronic creation and submission of placement slips to brokers. |
Claims workflow and electronic submission are core to reinsurance claims processing. | |
Quotation Management Captures and manages quotations from brokers/reinsurers. |
The platform manages quotations as part of treaty and facultative management. | |
Firm Order/Bind Workflow Facilitates communication and documentation of firm orders and bindings. |
Described as supporting firm order/bind documentation as part of placement workflow. | |
Negotiation Tracking Tracks negotiation exchanges between parties. |
No information available | |
Approval Workflow Supports internal workflow for reviews and approvals. |
Internal workflow for reviews and approvals is typical for comprehensive reinsurance platforms. | |
Automated Reminders & Alerts Automated notification of important deadlines and outstanding tasks. |
No information available | |
Audit Trail Captures a complete history of actions taken on each placement. |
Audit trails are standard in reinsurance accounting and placement modules. | |
Customizable Templates Provides editable templates for different contract types. |
No information available | |
Central Document Repository Single location for all documents related to placements. |
Central repository is standard in platforms offering claims and document management. | |
Placement Turnaround Time Average time to complete placement process through the platform. |
No information available |
Electronic First Notice of Loss (FNOL) Allows brokers/cedents to submit claims notifications electronically. |
Claims notification and processing are core capabilities. | |
Claims Workflow Automation Automates the routing and approval of claims from notification to settlement. |
Claims workflow automation is mentioned as part of claims processing. | |
Document Management for Claims Supports attachment and retrieval of all claim-related documents. |
Claims document management is standard for comprehensive claims modules. | |
Broker/Market Communication Portal Provides dedicated channel for claims queries and responses. |
Communication portal for claims is implied by seamless broker/cedent/reinsurer communication. | |
Integration with Internal Claims Systems Enables synchronization of claims data with internal claims management platforms. |
Integration with claims management platforms is typical, implied by standard protocol support. | |
Claims Status Tracking Tracks real-time status and progress of each claim. |
Claims status tracking is a component of claims management. | |
Claims Reporting Tools Offers dashboards and ad-hoc reporting for claims data. |
Reporting capabilities are explicitly mentioned. | |
Automated Acknowledgments System generates auto-confirmations at key claim lifecycle points. |
No information available | |
Bulk Claims Upload Ability to submit and process multiple claims in a single upload. |
Bulk claims upload/processing is implied by the large-scale reinsurance operations supported. | |
Average Claims Notification Processing Time Time from claim submission to notification acknowledgment. |
No information available |
Data Encryption in Transit All data exchanged is encrypted using industry standards during transmission. |
Data security and compliance are a standard requirement; industry solution expected to use encryption in transit. | |
Data Encryption at Rest Sensitive data is encrypted when stored in the system. |
No information available | |
Role-Based Access Control User permissions are configurable by role and organization. |
Role-based access is baseline for broker/cedent/reinsurer multi-party platforms. | |
Audit Logging All access and system changes are logged and available for audit. |
Audit logging is coupled with audit trail feature. | |
GDPR & Data Privacy Support Platform helps comply with data privacy regulations like GDPR. |
European vendor, serving insurance clients, almost certainly supports GDPR as baseline. | |
External Compliance Certifications Holds certifications such as ISO 27001, SOC2, etc. |
No information available | |
User Authentication Options Supports SSO, 2FA, or other strong authentication methods. |
No information available | |
Data Retention Policies Configurable rules for storing and deleting sensitive data. |
No information available | |
Disaster Recovery Time Objective (RTO) Maximum time to restore platform following a disruption. |
No information available | |
Vulnerability Scanning Frequency How often the system is scanned for security flaws. |
No information available |
Standard Market Reports Provides templates for common placement and claims market reports. |
Reporting is a described core capability; standard insurance reports are typical. | |
Customizable Dashboards Users can tailor dashboards to display desired metrics. |
No information available | |
Ad-hoc Report Builder Allows for creation of custom reports on demand. |
No information available | |
Data Export Tools Options to export data to Excel, CSV, PDF, etc. |
Reporting and data export is standard for compliance and audit requirements. | |
Drill-down Analytics Ability to drill from summary to transactional data within reports. |
No information available | |
Scheduled Report Distribution Automated delivery of reports to users on defined schedules. |
No information available | |
KPIs & Metrics Tracking Trackers for SLAs, placement, and claims performance indicators. |
No information available | |
Data Visualization Tools Built-in visualization for charts, graphs, and trends. |
Reporting/analytics visualizations are typical features in modern platforms. | |
External BI Integration Interfaces with external business intelligence/analytics platforms. |
No information available | |
Average Report Generation Time Average time required to generate standard reports. |
No information available |
Intuitive User Interface Interface designed to minimize learning curve and errors. |
Product marketed as easy for diverse market parties to use, implies intuitive interface. | |
Multi-Language Support System available in multiple major languages. |
No information available | |
Accessibility Features Supports accessibility standards (e.g., WCAG) for users with disabilities. |
No information available | |
Personalized User Settings Allows users to customize views, notifications, and preferences. |
No information available | |
Responsive Design Optimized for desktops, tablets, and smartphones. |
Responsive web design is an expected standard for enterprise SaaS platforms. | |
Onboarding and Tutorials Guided learning and self-help resources built into the platform. |
No information available | |
Bulk Actions Enables users to perform actions on multiple items at once. |
No information available | |
Search and Filter Capabilities Advanced search, sorting, and filtering of transactions. |
Search/filtering is fundamental for managing policies, claims, treaties, etc. | |
Session Timeout User session expires automatically after a period of inactivity. |
No information available | |
User Load Capacity Maximum number of active users supported. |
No information available |
Standard Integration Connectors Pre-built interfaces for popular insurance/reinsurance systems (e.g., policy admin, claims systems). |
Integration with major policy admin, claims, accounting systems is implied through industry role and standards. | |
Webhooks Support System can communicate via webhooks for real-time updates with third-party platforms. |
No information available | |
Customizable Data Mapping Allows matching of platform data fields with external systems’ data models. |
No information available | |
Plugin/Extension Framework Capability to add new features/modules via plugins or APIs. |
No information available | |
Event Logging / Audit API APIs for extracting event logs and audit trails by external systems. |
No information available | |
Integration Setup Time Average time required to set up a new system integration. |
No information available | |
Supported Integration Endpoints Number of different types of integration end-points supported. |
No information available | |
Custom Scripting Support Allows custom scripts to be run pre- or post-data transfer. |
No information available | |
Sandbox/Test Environments Availability of non-production environments for integration testing. |
No information available | |
Integration Error Handling Advanced tooling for error notification and remediation in integrations. |
No information available |
High Availability System is designed for >99.9% uptime. |
High availability is baseline expectation for core connectivity in insurance/reinsurance. | |
Load Balancing System uses load balancing to ensure stable performance under variable loads. |
No information available | |
Auto-scaling Automatic scaling of compute resources for high load events. |
Auto-scaling is implied for platforms described as scalable and suitable for broad reinsurance markets. | |
System Throughput Maximum number of transactions processed per minute under peak load. |
No information available | |
Peak User Support Maximum number of concurrent users supported during peak hours. |
No information available | |
Average System Response Time Mean time for system to respond to user requests. |
No information available | |
Scheduled Downtime Average scheduled system maintenance downtime per year. |
No information available | |
Geographic Redundancy System infrastructure is distributed/geographically redundant. |
Geographic redundancy is expected for global insurance SaaS products. | |
Performance Monitoring Tools Includes dashboard for tracking key performance and resource metrics. |
Performance/monitoring tools are provided in most modern reinsurance platforms. | |
Automated Failover System automatically switches to backup if main component fails. |
Automated failover is baseline for critical market connectivity. |
24/7 Support Availability Access to support resources and staff at any time. |
24/7 global reinsurance operations necessitate around-the-clock support. | |
Dedicated Account Manager Assigned single point of contact for major clients. |
No information available | |
Online Ticketing System Allows users to submit and track support requests. |
Online support ticketing is standard for SaaS/professional insurance software. | |
Response Time SLA Average first response time for critical issues. |
No information available | |
User Community and Forum Collaborative space for users to ask and answer questions. |
No information available | |
Regular System Updates Platform is updated with new features/security patches on a defined schedule. |
Professional enterprise SaaS reinsurance products release regular updates/patches. | |
Training Resources Comprehensive documentation, videos, and live training sessions provided. |
Training resources including documentation, videos, and sessions are typical for industry platforms. | |
Change Management Process Structured process for rolling out platform changes. |
Change management is a common requirement and generally implemented in such platforms. | |
Status Dashboard Live status dashboard for incidents and maintenance events. |
No information available | |
Incident Reporting & RCA Formal reporting of incidents with root cause analysis. |
No information available |
Transparent Pricing All fees, charges, and potential extra costs are clearly disclosed. |
Transparent and predictable commercial terms are referenced. | |
Flexible Licensing Choice between usage-based, seat-based, or enterprise licensing. |
No information available | |
Free Trial/POC Availability Option to access a free trial or proof of concept deployment. |
No information available | |
Volume Discounts Discounting for high transaction/user volumes. |
No information available | |
Support & Maintenance Fees Clearly defined and fair fees for support and upgrades. |
No information available | |
Implementation/Setup Fees Fees for initial configuration and onboarding are disclosed. |
No information available | |
Contract Flexibility Ability to adapt contract terms to suit different client needs. |
No information available | |
Exit Cost Clarity Transparent process and costs for exit or migration to another system. |
No information available | |
Billing Frequency Options Clients can select monthly, quarterly, or annual billing. |
No information available | |
Average Time to ROI Anticipated time to achieve positive return on investment post-implementation. |
No information available |
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