End-to-end payment factory solution offering centralized payment processing, bank connectivity, payment format conversion, compliance checks, and fraud prevention. Integrates with ERPs and supports multiple payment methods, formats, and currencies.
Systems that centralize, standardize, and optimize payment processes across an organization, supporting multiple payment formats, currencies, and banking channels.
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ERP Integration Ability to integrate seamlessly with enterprise resource planning (ERP) systems. |
Serrala FS² Payments advertises ERP integration as a core capability. | |
API Support Availability of modern APIs (REST, SOAP) for data exchange and process automation. |
Product description and documentation mention API integration for automation. | |
Bank Connectivity Supports integration with multiple banks through host-to-host, SWIFT, or other protocols. |
Explicitly supports connectivity with multiple banks (host-to-host, SWIFT, EBICS). | |
File Format Flexibility Supports multiple file formats (MT, ISO 20022, CSV, XML, etc.) for payment instructions. |
Supports payment format conversion to several formats (MT, ISO 20022, XML, CSV, etc). | |
Real-time Data Synchronization Provides real-time or near-real-time data sync with connected systems. |
Supports real-time and near-real-time updates and status tracking. | |
Third-party Solution Integration Ability to connect with third-party solutions for FX, fraud detection, analytics, etc. |
Includes connectors/integration to third-party solutions such as fraud, FX, and analytics. | |
Automated Reconciliation Automates the reconciliation of payments and transactions between systems. |
Automated reconciliation described as part of workflow automation features. | |
Cloud Compatibility Supports integration with cloud-based platforms and SaaS products. |
Available as a SaaS/cloud solution with cloud integration. | |
Batch Processing Support Handles batch uploads and payments in bulk for efficiency. |
Product supports batch uploads and bulk payment processing. | |
Integration Onboarding Time Typical time required to integrate the payment factory with major systems. |
No information available |
Multi-currency Payments Supports payments in multiple currencies. |
Supports multi-currency payment processing. | |
Multi-country Payments Capability to handle cross-border payments and regional regulations. |
Handles cross-border (multi-country) payments and regulatory requirements. | |
Payment Types Supported Supports various payment types like SEPA, SWIFT, ACH, wires, etc. |
Supports SEPA, SWIFT, ACH, wires and other payment types. | |
Bulk Payment Processing Processes large volumes of payment instructions in a single operation. |
Bulk payment processing mentioned as an efficiency feature. | |
Payment Routing Rules Customizable routing rules for optimizing payment execution. |
Allows for configurable payment routing rules for execution optimization. | |
Cut-off Time Management Manages domestic and international bank cut-offs for prompt processing. |
Manages domestic/international cut-offs for prompt processing as part of bank connectivity. | |
Straight-Through Processing Rate Percentage of payments processed without manual intervention. |
No information available | |
Payment Processing Speed Average time for processing standard payments. |
No information available | |
Duplicate Payment Detection Prevents and flags duplicate transactions. |
Duplicate payment detection discussed in fraud prevention features. | |
Manual Payment Intervention Allows for manual review before sending selected payments. |
Enables manual review and intervention as optional approval step. |
Role-based Access Control Granular user access based on roles and permissions. |
Provides RBAC as part of user and workflow management. | |
Audit Trails Comprehensive and immutable logs of all actions and changes. |
Product features immutable audit trails as part of compliance. | |
Regulatory Compliance Adheres to local/international standards (e.g., PSD2, SOX, GDPR). |
Lists compliance with PSD2, SOX, and other standards. | |
Real-time Fraud Detection Detects unusual patterns and suspicious payments in real time. |
Fraud detection is included as a major feature with real-time monitoring. | |
Encryption Standards Uses strong encryption (e.g., AES-256) for data at rest and transit. |
Describes usage of banking-standard encryption for data at rest and in transit. | |
User Activity Monitoring Monitors and reports on user sessions and activities. |
Includes comprehensive user activity monitoring and logging. | |
Multi-factor Authentication Requires multiple verification factors for critical actions. |
Claims support for multi-factor authentication as part of security controls. | |
Segregation of Duties Enables dual controls for high-risk payment approvals. |
Allows configuration of segregation of duties and dual approval workflows. | |
Sanctions Screening Automatic screening against global sanctions lists. |
Automatic sanctions screening against global lists is advertised. | |
Automated Regulatory Reporting Generates required reports for regulators. |
Describes automated regulatory reporting as a compliance feature. |
Intuitive User Interface Easy-to-navigate and user-friendly dashboard and controls. |
Claims an intuitive and modern UI. | |
Customizable Workflows Supports configuring workflows to match operational needs. |
Workflows are customizable for different organizations. | |
Multi-language Support Allows users to operate the platform in their preferred language. |
Multi-language support is a checked feature for international clients. | |
Mobile Accessibility Access and operate the payment factory via mobile devices. |
Mobile access and approvals are available as standard. | |
Real-time Alerts and Notifications Sends out immediate alerts via email/SMS/in-app for important events. |
Provides real-time notifications/alerts via multiple channels. | |
Self-service User Management Empowers power users to create, modify, and deactivate user accounts. |
User management is available for power users and admins. | |
Processing Dashboard Provides live status updates and visualizations of payment workflows. |
Offers live dashboards and payment workflow visualization. | |
Bulk User Actions Perform actions like enabling/disabling or resetting access for multiple users simultaneously. |
Bulk actions for user management supported in UI. | |
Accessibility Compliance Meets standards (e.g., WCAG) for users with disabilities. |
No information available | |
Performance Speed Average time to load primary dashboard or core functions. |
No information available |
Real-time Cash Position Displays updated balances across global accounts. |
Displays live and consolidated cash balances globally. | |
Liquidity Pooling/Sweeping Supports centralized or notional pooling for group-wide liquidity optimization. |
Liquidity management options include pooling/sweeping. | |
Automated Cash Concentration Automatically gathers funds to a central account. |
Supports automated cash concentration to central accounts. | |
Intraday Position Reporting Provides multiple intra-day snapshots of cash positions. |
Offers intraday cash position reporting and visualization. | |
Short-term Cash Forecasting Forecasts expected inflows and outflows over days/weeks. |
Short-term cash forecasting is standard in product. | |
Investment/Short-term Placement Integration Integrates with platforms for investing surplus cash. |
Integrates with investment and short-term cash placement platforms. | |
Automated Funding/Deficit Alerts Notifies users of projected deficits or excesses. |
Provides automated alerts for projected deficits and excesses. | |
Liquidity Reports Generation Speed Time taken to generate comprehensive liquidity reports. |
No information available | |
Scenario Analysis Supports ‘what-if’ analysis for liquidity planning. |
Supports scenario analysis for liquidity planning. | |
FX Exposure Management Identifies and tracks foreign exchange exposures by currency. |
FX management tools available for exposure tracking. |
Standard Report Library Comes with a set of pre-configured reporting templates. |
Offers a library of standard reporting templates. | |
Custom Report Builder Allows users to design and save custom reports. |
Includes a custom report builder. | |
Drill-down Data Analysis Enables deep-dives from summary to transaction-level details. |
Drill-down features are available from dashboard to transaction level. | |
Scheduled Report Delivery Automatically sends reports at specified intervals. |
Scheduled report delivery is featured. | |
Visualization Tools Includes charts, heat maps, and graphical summaries. |
Visualization tools like charts and dashboards present. | |
Ad Hoc Query Capability Supports on-demand queries without IT intervention. |
Provides ad hoc query capability for business users. | |
Export Formats Supported Supports multiple export options (PDF, Excel, CSV, etc). |
Data can be exported in formats like PDF, Excel, CSV as standard. | |
Data Warehouse Integration Can feed data to central data warehouses or BI systems. |
Integrates with data warehouses and BI tools. | |
Report Generation Speed Average time to generate transactional reports. |
No information available | |
Historic Data Analysis Enables trend and variance analysis over time. |
Historic data analysis supported for trending and investigations. |
Automated Audit Logging Unalterable logging of all user and system actions for audit purposes. |
Automated audit logging is standard for compliance. | |
Compliance Certificate Management Handles the management and renewal tracking of compliance certificates. |
Compliance certificate management included for regulatory documentation. | |
Rule-based Policy Enforcement Implements and enforces configurable compliance rules. |
Rule-based policy enforcement tools available as part of compliance features. | |
Regulatory Change Tracking Monitors and incorporates regulatory changes in the system. |
No information available | |
Automated Exception Handling Identifies, logs, and escalates compliance exceptions. |
Exception handling and escalation workflows described in docs. | |
External Auditor Access Allows secure, limited-time access for third-party auditors. |
Provides secure temporary access for external auditors. | |
SLA Monitoring Monitors and reports on SLA adherence for regulatory filings. |
Tracks adherence to SLAs for regulatory reporting. | |
SOX/PCI Support Explicit compliance with SOX, PCI DSS, and related frameworks. |
Specifies support for SOX/PCI audit/compliance frameworks. | |
Automatic Evidence Collection Collects and centralizes necessary documentation for audits. |
Automatic evidence collection for audits is described. | |
Compliance Dashboard Refresh Rate Frequency of dashboard data updates for compliance tracking. |
No information available |
Dual Authorization Controls Requires two or more authorizations for sensitive actions. |
Dual authorization/approval controls configurable for sensitive actions. | |
Payment Approval Hierarchies Flexible approval limits based on amount, geography, or entity. |
Payment approval hierarchies are customizable by amount, geography, or entity. | |
Automated Exception Handling Identifies and processes outlier payments needing intervention. |
Automated exception handling for payment outliers available. | |
Real-time Risk Scoring Scores transactions for risk and flags high-risk items. |
Real-time risk scoring using fraud and compliance engines. | |
Blacklisting/Whitelisting Supports creation of payment counterpart black/whitelists. |
Allows maintenance of blacklists and whitelists for payments. | |
User Session Timeouts Defines inactivity periods before automatic logout. |
No information available | |
Business Continuity Features Ensures operation through redundancy and failover. |
Business continuity and failover capabilities highlighted. | |
Transaction Limit Enforcement Automatically enforces pre-set transaction limits. |
Configurable transaction limits supported and automatically enforced. | |
Incident Reporting Logs and escalates operational incidents as per policy. |
Incident reporting and escalation processes included. | |
Disaster Recovery Time Objective Maximum allowable downtime in the event of disaster. |
No information available |
Concurrent User Support Maximum number of concurrent users supported without degradation. |
No information available | |
Transaction Throughput Maximum number of transactions processed per hour. |
No information available | |
Automatic Load Balancing Dynamically distributes workloads for optimal performance. |
System features automatic load balancing for performance optimization. | |
System Uptime Guarantee Service level guarantee for system availability. |
No information available | |
Geographic Redundancy Supports operation across multiple geographic data centers. |
Data centers and cloud deployment support geographic redundancy. | |
Elastic Scalability Ability to scale resources as payment volumes grow. |
Elastic scalability is inherent due to the cloud/SaaS architecture of the product. | |
Upgrade Downtime Average downtime required for software upgrades. |
No information available | |
Historical Data Retention Period Duration for which transaction history is stored and accessible. |
No information available | |
Response Time for User Actions Average backend response time for standard user operations. |
No information available | |
Batch Processing Capacity Maximum batch file size processed in one go. |
No information available |
Rapid Implementation Tools Supports quick deployment via migration, configuration, and training tools. |
Product suite includes rapid implementation toolkits. | |
Comprehensive Documentation Detailed user, admin, and API documentation availability. |
Comprehensive documentation for users, admins, and integration available. | |
Dedicated Implementation Team Offers a vendor-led team for onboarding and transition. |
Vendor provides dedicated implementation and project teams. | |
24/7 Support Availability Round-the-clock technical and operational support. |
24/7 support included for enterprise deployments. | |
Service Level Agreements (SLAs) Formal guarantees for response and resolution times. |
Service Level Agreements available and referenced on vendor site. | |
Release Management Process Structured process for feature updates and bug fixes. |
Structured release management process described for updates. | |
End-user Training Programs Comprehensive training for treasury teams and admins. |
End-user and admin training offerings are available. | |
Customization/Configuration Support Vendor provides custom configuration options when needed. |
Customization and configuration support available from vendor. | |
Self-service Troubleshooting Online knowledge base and automated troubleshooting tools. |
Self-service troubleshooting and online knowledge base provided. | |
Upgrade Frequency Average cadence for feature and security upgrades. |
No information available |
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