Cloud-first backup and recovery; rapid disaster recovery; data archiving capabilities; financial services compliance features; pension fund specific retention policies; automated verification; secure recovery environment.
Hardware and software solutions that ensure pension fund operations can continue during disruptions, including redundant data centers, automated failover systems, and recovery planning tools.
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Redundant Data Centers Presence of geographically separated duplicate data centers for failover. |
SolarWinds Backup is a cloud-based solution that leverages geographically separated data centers for redundancy and disaster recovery (as per vendor documentation and architecture whitepapers). | |
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Redundant Network Connections Secondary network links to maintain connectivity if the primary fails. |
Multiple network connections are described as part of SolarWinds' resilience and redundancy approach in public documentation. | |
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Redundant Power Supplies Backup power solutions such as UPS and generators for uninterrupted operations. |
Redundant power supplies (UPS/generator) are standard for professional data centers; SolarWinds uses tiered data center providers with these features. | |
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RAID Storage Redundancy Use of RAID configurations for data loss protection in storage devices. |
SolarWinds specifies RAID technology for backup data storage in its technical background material. | |
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Automated Failover Capability of systems to automatically switch to backup resources with minimal downtime. |
Automated failover is referenced as part of embedded disaster recovery in their site and technical datasheets. | |
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Hot/Cold Standby Systems Availability of hot or cold standby servers ready for quick activation. |
Hot standby is referenced in materials as part of fast disaster recovery offering. | |
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Server Clustering Group of servers linked to enhance redundancy and load balancing. |
No information available | |
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Disaster Recovery as a Service (DRaaS) Integration Integration with cloud-based DR solutions for rapid failover. |
SolarWinds Backup integrates with DRaaS (Disaster Recovery as a Service); supports rapid cloud failover. | |
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Cross-region Replication Replication of data and services across multiple geographical regions. |
Cross-region replication is supported, as per the SolarWinds cloud architecture documentation. | |
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Hardware Fault Tolerance Ability to sustain operations in the event of hardware failures. |
Infrastructure is built for hardware fault tolerance (as described in their data center policies). | |
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Virtualization Support Utilization of virtual machines for flexible and fast disaster recovery. |
SolarWinds supports virtualization, including backup and restore of VMs (see product data sheet). | |
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Load Balancer Redundancy Redundant load balancers to prevent a single point of failure. |
No information available | |
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High Availability Architecture Architecture designed to minimize downtime and maintain service. |
SolarWinds Backup marketed as highly available with minimum downtime (see product overview). | |
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Point-in-Time Recovery Ability to restore systems to a specific prior state. |
Point-in-time recovery is supported, per product features and end-user guides. |
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Automated Backup Scheduling Systematic, scheduled backups performed without manual intervention. |
Automated backup scheduling is a core feature as stated in SolarWinds documentation. | |
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Incremental/Differential Backups Support for only backing up data that has changed since last backup. |
Incremental/differential backups described in backup engine details on the SolarWinds website. | |
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Offsite Backup Location Safe storage of backup data in a physically separate location. |
Backups can be stored offsite in secondary cloud locations, as supported in documentation. | |
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Backup Frequency How often backups are performed. |
No information available | |
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Backup Retention Policy Management Definition and enforcement of rules for how long backups are kept. |
Retention policy customization is highlighted, especially for pensions/compliance use cases. | |
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Encrypted Backup Storage Ensuring all backup data is encrypted in transit and at rest. |
Encryption is described for both backup storage at rest and in transit. | |
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Backup Verification and Testing Regularly validates backup integrity and usability by testing restores. |
Automated backup verification/test restores are routinely noted in feature listings. | |
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Granular Restore Capability Ability to restore individual files, databases, or other small elements. |
SolarWinds Backup allows for file-level, application-level, and full restore scenarios. | |
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Automated Backup Failure Alerts Instant notification if a scheduled backup fails or is incomplete. |
Automated alerts for failed/incomplete backup jobs are described in product documentation. | |
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Cloud Backup Integration Direct backup to trusted cloud storage providers. |
SolarWinds integrates with leading cloud storage providers for backup destination. | |
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Snapshot Support Supports the creation of instant, space-efficient data snapshots. |
Snapshot support is a documented feature for point-in-time recovery. | |
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Immutable Backups Protection from alteration or deletion for a set period. |
Immutable (WORM) backup storage is available for compliance data protection. | |
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Multi-format Backup Support for backing up various data formats and systems. |
Supports multiple backup formats and system types (see multi-OS/application support docs). |
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Automated Recovery Workflows Predefined scripts/workflows for fast, consistent disaster recovery. |
No information available | |
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Customizable Runbooks Editable recovery procedure documents integrated with the recovery system. |
No information available | |
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Business Impact Analysis Tools Integrated tools for assessing the impact of various disruptions. |
No information available | |
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Recovery Point Objective (RPO) Minimum period between recovery points (measures potential data loss in disaster scenarios). |
No information available | |
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Recovery Time Objective (RTO) Maximum acceptable downtime for restoring operations. |
No information available | |
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Automated DR Plan Testing Ability to automatically run and validate recovery plans on a scheduled basis. |
No information available | |
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Centralized DR Dashboard Unified UI to view status, progress, and issues with DR planning and activation. |
Centralized dashboard manages backups and DR operations. | |
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Change Tracking for Recovery Plans Version control and audit trails for modifications to recovery procedures. |
No information available | |
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Guided Recovery Wizards Step-by-step, user-friendly guides for executing recovery plans. |
No information available | |
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Role-based Plan Access Access controls to ensure only authorized personnel can view/modify DR plans. |
Role-based access controls for DR plans; consistent with user management features. | |
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External Entity Notification Integration Built-in notification templates and integrations to alert third parties (customers, regulators) during events. |
No information available | |
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Compliance Reporting for DR Plans Automated reports to validate compliance with regulatory standards. |
Regulatory compliance reporting included for backup/DR processes. |
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Real-time System Health Monitoring Continuous monitoring of hardware, software, and network components. |
Continuous system and backup job monitoring (real-time monitoring tools listed). | |
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Automated Failure Detection Immediate identification of system malfunctions or outages. |
Immediate identification and alerting for failures is a promoted feature. | |
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Customizable Alert Thresholds Ability to define what triggers alert notifications. |
No information available | |
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Multi-channel Alerts Support for sending notifications via email, SMS, voice, and app alerts. |
Alerting through multiple channels: email, dashboard, and optional SMS integrations. | |
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Anomaly Detection Algorithms AI-based warnings for abnormal activity suggestive of problems. |
No information available | |
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Automated Escalation Policies Rules for escalating incidents to higher levels as needed over time. |
No information available | |
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Event Logging and Audit Trails Comprehensive logs for all operational events and alerts. |
Event logging and audit trails available for all backup/restore operations. | |
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Dashboard Visualization Graphical representation of live system status and alerts. |
Graphical dashboards for system status, alerts, and performance are available. | |
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Health-check Scheduling Routine tests of all key system components. |
No information available | |
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Custom Incident Classification Tagging and prioritization of incidents based on severity and scope. |
No information available | |
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Historical Uptime Reporting Statistics on uptime and outage events over time. |
Uptime reporting features included for backup operations and system health. |
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Audit Trail Logging Comprehensive records of all key changes and accesses for compliance checks. |
Full audit trail logging for compliance and security. | |
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Scheduled Compliance Reporting Automated reports demonstrating conformity to regulatory standards. |
Automated, scheduled compliance reporting as part of regulatory solutions. | |
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Role-based Access Controls (RBAC) Defined user permissions based on responsibility and authority. |
Role-based access configuration is detailed in the product's user permission settings. | |
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Encryption (At Rest and In Transit) Industry-standard encryption for sensitive DR/BC data. |
Encryption of data at rest and in transit documented in the security whitepaper. | |
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Single Sign-On (SSO) Support Integration with enterprise authentication solutions. |
Product integrates with SSO systems as described in the MSP documentation. | |
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Multi-factor Authentication Extra authentication layers for secure system access. |
MFA (Multi-factor Authentication) supported natively for admin and end users. | |
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Separation-of-duties Enforcement Controls to mandate that no one user can compromise critical DR/BC processes. |
RBAC and separation of duties are promoted for compliance and operational security. | |
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Retention Policy Enforcement Automated enforcement of document/data retention policies for compliance. |
Policy enforcement on retention—this is a key SolarWinds feature targeting regulated industries. | |
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Vulnerability Scanning Integration Continuous checks for and notification of known security issues. |
No information available | |
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Data Sovereignty Controls Allows location-based data storage to comply with jurisdictional rules. |
No information available | |
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Regulator Access Modules Secure portals for regulator review of DR planning and testing records. |
No information available |
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Granular Permission Levels Multiple, clearly defined user permission tiers. |
Granular permission assignment per user or group is part of SolarWinds user management interface. | |
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User Management Dashboard Centralized interface for user administration actions. |
User dashboard for administration and backup job management is a listed feature. | |
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Privilege Escalation Controls Alerts and controls around elevation of user privileges. |
Privilege escalation alerts and controls are present for system security. | |
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User Activity Monitoring Tracking and monitoring of user actions within the system. |
User activity can be monitored, logged, and audited. | |
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Automated User Provisioning/De-provisioning Automatic onboarding/offboarding of users as employment status changes. |
Supports automated onboarding/offboarding via directory sync/API. | |
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Delegated Administration Ability to delegate administration roles to business units, with oversight. |
No information available | |
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User Access Reviews Periodic, automated reviews of permission appropriateness. |
User access and permissions reviewed periodically as part of compliance management. | |
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Integrated Directory Support Integration with Active Directory or LDAP for user federations. |
Active Directory/LDAP integration is an available feature. | |
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Self-service Password Reset User ability to reset passwords securely and independently. |
Self-service password reset available for users. | |
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Access Policy Management Tools to configure and monitor role-based access policies. |
Access policy management included in SolarWinds role/permission controls. |
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Scheduled Full-scale DR Testing Automated or manual system-wide disaster recovery test routines. |
No information available | |
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Partial/Component-level Testing Testing specific system components in isolation. |
No information available | |
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Simulated Disaster Scenarios Built-in disaster scenarios for realistic practice exercises. |
Simulated disaster/drill scenarios are available as part of testing suite. | |
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Automated Testing Result Reports System-generated outcomes from all tests and drills. |
No information available | |
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Issue and Action Logging Logs problems, resolutions, and follow-up actions from each test. |
Issue/action logging is covered as part of backup and restore job history. | |
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Regulatory Certification Support Integrated modules to support regulatory certifications. |
No information available | |
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After-action Review Tools Guidance for post-exercise performance assessment. |
No information available | |
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Automated Remediation Guidance Recommendations and tasks generated from failed test steps. |
No information available | |
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Drill Frequency Configuration Supports defining how often regular testing should occur. |
No information available | |
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Test Impact Simulation Simulation capability to quantify impacts of disruption without executing full tests. |
No information available |
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API Access for Automation APIs for automating DR/BC processes or integration with ITSM/orchestration tools. |
SolarWinds Backup exposes APIs for automation and integration with ITSM platforms. | |
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Third-party Software Compatibility Ability to connect and function with diverse DR and backup products. |
Product is designed for compatibility and integration with a variety of tools. | |
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Data Import/Export Tools Easily move data into and from DR/BC environments. |
Data import/export functionality is standard for migration and restoration. | |
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Cloud Platform Integration Out-of-the-box support for AWS, Azure, GCP, and/or other relevant providers. |
Integration with AWS, Azure, and other clouds is explicitly documented. | |
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ERP/Finance System Integration Native or API-based integration for key pension operations data feeds. |
No information available | |
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Regulatory Data Exchange Automated sharing of compliance and DR status with regulators. |
No information available | |
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Directory Services Integration Connection to organizational directory and access services. |
Directory services integration (AD/LDAP) available. | |
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Single Pane of Glass Management Manage, monitor, and respond across environments from one console. |
Single-pane-of-glass management via the unified N-central MSP dashboard. | |
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Legacy System Support Tools or connectors for older hardware and software integration. |
Legacy system integration and agent support are documented. | |
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Event-driven Automation Hooks Triggers and hooks for programmatic responses to incidents. |
No information available |
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Intuitive User Interface Simple, user-friendly layout minimizing operator error. |
Modern, intuitive web interface is a core product selling point. | |
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Accessible Design (WCAG) Compliance with accessibility standards for users with disabilities. |
Product regularly updated for accessibility standards, aiming for WCAG compliance. | |
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Mobile Access and Management Full-featured admin console accessible from mobile devices. |
Mobile app and mobile admin site available. | |
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Multi-language Support System UI and notifications available in multiple languages. |
No information available | |
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Quick Access Shortcuts Hotkeys, bookmarks, or favorite lists for rapid recovery actions. |
No information available | |
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Context-specific Help On-demand help articles and training at points of action. |
On-demand context-sensitive help and documentation available in UI. | |
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Automated Error Correction Suggestions Inline tips for resolving config or process problems. |
Product provides inline guidance and error suggestions for configuration. | |
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Clear Incident Communication Interface Built-in notifications for team and stakeholder coordination. |
Incident notifications and coordination messaging integrated. | |
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Minimal Disruption Recovery Flows Streamlined workflows designed to reduce operator stress and cognitive load. |
Recovery workflows and self-service flows designed for speed and simplicity. | |
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Performance Assistance Tools Guidance and suggestions for system tuning before or during incidents. |
Performance optimization suggestions included for backup/restore jobs. |
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Maximum Concurrent Recovery Sessions Number of disaster recovery operations that can run simultaneously. |
No information available | |
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Data Restore Speed The speed at which critical pension fund data can be restored. |
No information available | |
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Failover Activation Time Time taken to activate failover systems. |
No information available | |
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Supported User Base Maximum number of concurrent users supported for recovery and continuity processes. |
No information available | |
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Storage Capacity Maximum volume of backup data supported. |
No information available | |
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Throughput Under Load Tests Performance under system stress scenarios. |
No information available | |
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Auto-scaling Resources Ability to scale compute, storage, and network resources dynamically. |
Cloud-first architecture dynamically adjusts to load (auto-scaling). | |
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Latency Reporting Monitoring of end-to-end response times during DR events. |
Monitoring includes latency statistics and reporting. | |
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Dynamic Resource Pooling Aggregates unused resources for burst DR operations. |
No information available | |
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Performance Bottleneck Alerts Automated notification if DR/BC processes are hindered by hardware/software limits. |
Performance alerts for bottlenecks are documented for backup/restore processes. |
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24/7 Vendor Support Hotline Always-available technical and operational support line. |
24/7 vendor support hotline offered to all SolarWinds Backup customers. | |
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Vendor DR Performance Assurance SLA-based performance guarantees for DR/BC systems. |
SLAs on disaster recovery performance are marketed. | |
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Support Ticketing System Integrated platform for logging and tracking support requests. |
Support ticketing system included with product subscription. | |
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Vendor Escalation Matrix Clearly defined escalation ladder for unresolved or critical issues. |
No information available | |
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Self-help Resource Library Comprehensive, searchable help articles and documentation. |
Comprehensive online resource library and documentation center are maintained. | |
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Onsite Support Availability Option for remote or physical technician intervention. |
Onsite support is available at premium support levels (noted in sales and support descriptions). | |
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Scheduled Maintenance Calendar Transparent plan for routine support and upgrades. |
SolarWinds posts regular maintenance calendars and notifications for SaaS customers. | |
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System Documentation Quality Comprehensiveness and clarity of vendor-supplied technical documents. |
SolarWinds documentation is known in the industry for breadth and clarity. | |
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Customer Feedback Mechanism Channel for reporting bugs and suggesting improvements. |
Feedback and improvement feature available within dashboard and via vendor portal. | |
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Training and Certification Programs Structured programs for staff upskilling on DR/BC systems. |
SolarWinds offers structured online and (sometimes) onsite training, and optional certifications for partners and staff. |
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