Facilitates faster product lifecycle management through automation and agile development capabilities, enabling insurance companies to adapt quickly to changing market needs.
Systems that manage the entire insurance product lifecycle from conception through design, approval, launch, ongoing maintenance, and eventual retirement.
More Product Lifecycle Management Software
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Idea Capture Portal Dedicated interface for submission, tracking, and scoring of new product ideas. |
Appian provides configurable portals for capturing and tracking new requests and ideas, addressing the dedicated interface for idea submission and tracking. | |
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Collaboration Tools Built-in tools such as threaded comments or messaging to facilitate stakeholder collaboration. |
Built-in collaboration (comments, tasks, casework) is a core capability in Appian's platform. | |
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Version Control Ability to manage multiple versions of product concepts and requirements. |
Version control for documents and workflow artifacts is supported in Appian via its automation and workflow management features. | |
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Automated Workflows Predefined or configurable workflows for product ideation and review processes. |
Appian's workflow engine supports automated, configurable workflows for ideation and review processes. | |
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Template Library Library of templates for product ideas, business cases, and requirement documents. |
Appian solutions can include template repositories for forms, documents, and business cases. | |
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Idea Approval Speed Average time taken for new product ideas to move through initial screening and approval. |
No information available | |
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Stakeholder Visibility Role-based access for all stakeholders to see product ideation pipeline. |
Role-based access to dashboards and data is available in Appian for all stakeholders, supporting pipeline visibility. | |
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Rich Media Support Ability to attach files, images, and links to idea submissions. |
Appian's interface allows attachments of files and integration of media into forms, meeting rich media support. | |
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Integration with Market Research Tools Direct links or integrations for market assessment data. |
Appian supports integration with external market research and analytic tools. | |
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Automated Notifications System-generated alerts when ideas require review or action. |
Appian processes include automated notifications for workflow steps/actions required. |
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Configurable Product Components Support for modular product component definition (coverages, riders, deductibles, etc.). |
Supports modular product configuration (coverage, deductibles, riders, etc.) through its dynamic case and data modeling. | |
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Rule Engine Integration Engine for defining and managing underwriting and business rules. |
Business rules and integration with rule engines are part of Appian's process automation stack. | |
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Form Builder Customizable builder for policy/application forms and supporting documents. |
Customizable, low-code form builder is a key feature in Appian. | |
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Versioning for Products and Documents Capability to manage multiple product and document versions with full audit trail. |
Versioning and audit trails for products and documents are core part of Appian. | |
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Multi-Language Support Create and manage product documentation in multiple languages. |
Appian supports multi-language content, including documents and interface translations. | |
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Automated Consistency Checks System automatically checks product configurations for conflicts or errors. |
Appian automation can enforce consistency checks in product configurations. | |
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Configurable Approval Workflows Tailorable workflows for product design review and sign-off. |
Configurable approval/review workflows are a core element of Appian's process engine. | |
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Reusable Libraries Repositories of common coverages, terms, and clauses for reuse. |
Reusable libraries (process models, data, templates) are supported in Appian. | |
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Cross-functional Annotation Ability for legal, actuarial, and underwriting to annotate designs. |
The platform supports annotation & collaboration across multiple roles, such as legal, actuarial, and underwriting, on documents and workflows. | |
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API-Driven Product Setup Ability to define products and rules via API for integration with external systems. |
API-driven setup is provided via Appian’s REST and integration services. |
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Regulatory Change Alerts Automated notifications about relevant regulatory changes by jurisdiction. |
Not as far as we are aware.* No evidence that Appian issues automated regulatory alerts by jurisdiction natively; may be possible via partner integrations but not out-of-the-box. | |
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Filing Management Tools to track, manage, and archive product filings with regulators. |
Tracking and archiving regulatory filings and documents is feasible within Appian cases and document management. | |
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Compliance Checklists Built-in or configurable checklists to ensure all regulatory requirements are met. |
Configurable compliance checklists can be built in Appian workflows. | |
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Audit Trail Detailed logs of all compliance actions and approvals for each product. |
Full audit trails and approval logs are part of Appian's compliance/audit modules. | |
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Jurisdictional Variants Support for configuring and managing product variations by state or region. |
Support for region-specific and jurisdictional variations is possible due to conditional configuration in Appian. | |
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Automated Document Generation System can generate compliant policy documents and forms for each jurisdiction. |
Automated document generation can be handled in business process automation. | |
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Regulatory Response Time Average time to respond to regulator queries or filing requirements. |
No information available | |
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Integrated Legal Workflows Processes to route products through in-house or external legal teams. |
Appian supports legal workflow routing for reviews (internally and for partners). | |
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Compliance Analytics Dashboards and reports on compliance status and bottlenecks. |
Compliance analytics and dashboards can be configured as part of Appian's reporting suite. | |
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Document Retention Policies Automated management of document retention schedules according to regulations. |
Document and data retention policies can be automated in Appian using workflow rules. |
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Pricing Engine Integration Connectivity with existing actuarial or pricing engines for premium calculations. |
Integration with actuarial and pricing engines is possible via Appian’s API/integration capabilities. | |
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Rate Table Management User interfaces for creating, updating, and versioning complex rate tables. |
Rate table management is feasible within Appian’s configurable data models and workflows. | |
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Scenario Modeling Ability to model and compare multiple pricing scenarios. |
Scenario/what-if modeling can be implemented within Appian’s business logic framework. | |
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Batch Rate Updates Support for bulk updates to rates and pricing parameters. |
Bulk/batch updates via data import/automation scripts available. | |
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Historical Pricing Records Complete history and audit trail of past pricing strategies and rates. |
Historical pricing records and audit trails can be included in the workflow/data history. | |
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Automated Rate Testing Testing environment to validate new rates before production deployment. |
Appian supports testing environments for rate and rule validation before deployment. | |
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Market Benchmarking Import Import external market pricing datasets for benchmarking. |
Import and integration with external data sets for benchmarking can be done via Appian's integration services. | |
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Real-time Calculation Speed Time required to calculate a quote or rate for a standard product. |
No information available | |
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Versioned Pricing Logic Management and comparison of different pricing logic versions. |
Ability to manage and compare different pricing logic versions is possible using Appian's versioning controls. | |
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Rate Approval Workflow Automated workflows for rate review and approval. |
Automated workflows for rate approvals can be created and tracked in Appian. |
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Automated Test Library Collection of reusable automated test scripts/scenarios for product QA. |
Automated test libraries can be built as part of process automation for QA. | |
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Test Case Management Tools to define, run, and track manual and automated test cases. |
Test case management can be organized as part of application life cycle management. | |
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Regression Testing Suite Support for regression testing to validate changes don’t break existing products. |
Regression testing is supported through automated workflow and QA processes. | |
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Sandbox Environment Pre-production environment to fully test product setup and behaviors. |
Pre-production sandbox environments are available for testing within Appian. | |
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Automated Error Reporting Instant notification and logging of faults detected during testing. |
Automated error reporting/logging is available in Appian applications for detected process errors. | |
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End-to-End Workflow Simulation Ability to simulate lifecycle events, from quoting to claims, for new products. |
Appian can simulate workflow lifecycles as part of end-to-end business testing. | |
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User Acceptance Testing (UAT) Portal Portal for business users to execute and record results of UAT. |
User Acceptance Testing portals can be configured in Appian to support UAT workflows. | |
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Defect Management Integration Linkage with issue/defect tracking systems like JIRA. |
Integration with defect management tools (like JIRA) is supported via connectors/API. | |
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Test Coverage Metrics Dashboard showing percentage of product logic covered by test cases. |
undefined Test coverage reporting dashboards can be built within the platform. |
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Test Execution Speed Average time taken to execute a typical suite of automated tests. |
No information available |
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Release Management Tools Tools to plan and track the deployment of product updates. |
Release management and deployment tools are available via Appian DevOps and versioning capabilities. | |
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Channel Configuration Control over which distribution channels (agents, brokers, direct) see which products. |
Channel configuration logic can be built to control distribution channel visibility. | |
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Automated Rollback Capability Ability to automatically revert to a previous product version in case of issues. |
Rollback functionality is available via the platform’s versioning, deployment, and change management controls. | |
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Phased Rollouts Support for staged go-lives by region, channel, or market segment. |
Phased/staged rollout by region/channel can be configured using Appian deployment tools. | |
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Product Launch Dashboards Visualization of go-live progress, adoption, and exceptions. |
Go-live dashboards and adoption reporting can be built as part of launch dashboards. | |
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Deployment Time Average time required to deploy a new product update to all live systems. |
No information available | |
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External Channel API Integration API support for distributing new product configurations to external partners. |
API integration for distributing product configuration is available via Appian’s APIs. | |
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Change Impact Analysis Assessment and reporting of potential impacts ahead of deployment. |
Impact analysis tools and change management reporting are supported. | |
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Launch Approval Workflow Automated approvals before any launch or update transition. |
Launch workflow automation is configurable for approvals prior to product deployments. | |
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Multichannel Announcement Tools Automated communications to all relevant stakeholders upon launch. |
Appian supports multi-channel notification tools (email/SMS/portal) on product updates. |
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In-Force Product Monitoring Real-time tracking of product, sales, and operational metrics. |
In-force product monitoring dashboards can be built for operational analytics. | |
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Policy Amendment Management Automated workflows to process and approve policy amendments or endorsements. |
Policy amendment/endorsement workflows can be automated in Appian. | |
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Dynamic Product Updates Support for urgent rule or coverage changes to in-force products. |
Urgent rule/coverage changes to in-force products can be managed using dynamic updates. | |
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Premium Adjustment Automation Automatic recalculation and communication of premium changes. |
Premium recalculation and automation are supported via Appian’s workflow and business rules. | |
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Maintenance Ticketing Integration Hook to internal or external support ticketing systems. |
Maintenance ticketing integration (e.g., ServiceNow/Jira) is feasible with Appian integration connectors. | |
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Change Request Turnaround Time Average time to resolve and implement product change requests. |
No information available | |
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Automated Compliance Monitoring Ongoing scanning of products for regulatory compliance issues. |
Automated compliance monitoring can be achieved via workflow and rule monitoring in Appian. | |
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Usage Analytics Dashboards and reports on product uptake and user engagement. |
Usage analytics dashboards available as part of Appian's reporting suite. | |
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Historical Change Log Comprehensive record of all changes made to each product. |
Change log/history record across configurable objects and products is available. | |
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Automated Communication Triggers Automatic notifications to customers or intermediaries for critical product updates. |
Automated communications can be triggered for critical updates using Appian notification engine. |
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Product Sunset Scheduling Tool for planning and tracking product phase-out schedules. |
Product sunset/retirement planning dashboards and workflows can be implemented. | |
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Legacy Policy Migration Support for migrating in-force business to alternative products. |
Legacy business migration is possible via automated workflows. | |
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Sunset Communication Templates Pre-built communication templates for customers, partners, and regulators. |
Communication templates for end-of-life notifications can be set up via Appian document management. | |
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Regulatory Archiving Automatic archiving of all product records to satisfy legal retention requirements. |
Regulatory document/data archiving is available, supporting retention requirements. | |
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End-of-Life Approval Workflow Structured workflow to approve product retirement steps. |
Structured, automated approval workflows can be designed for end-of-life decisioning. | |
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Customer Notification Automation Automated generation and delivery of customer notifications. |
Customer notification automation is available for sunset/migration events. | |
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Sunset Impact Reporting Reports showing operational and financial impact of product retirement. |
Operational/financial impact reporting can be built as sunset impact dashboards. | |
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Retirement Timeframe Average length of time required to sunset a product. |
No information available | |
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Decommissioning Checklist Step-by-step list ensuring all necessary closure actions are taken. |
Step-by-step decommissioning checklists/workflows can be configured. | |
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Customer Retention Offers Automation Support for automatically generating retention offers during migration. |
Automated customer retention offer generation can be implemented at product end-of-life. |
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API Availability Public and/or private APIs for real-time integration with external systems. |
Robust API support for external system integrations and real-time interfaces. | |
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Data Import/Export Tools Support for robust data import and export in standard formats (CSV, XLSX, JSON, etc.). |
Data import/export is supported with standard formats (CSV, Excel, JSON, etc.). | |
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Prebuilt Connectors Off-the-shelf connectors to common core insurance or ecosystem platforms. |
Marketplace of prebuilt connectors for common insurance systems and platforms. | |
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Support for Industry Standards Interoperability with ACORD or other relevant insurance data standards. |
Integration with industry data standards (including insurance like ACORD) can be configured. | |
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Single Sign-On (SSO) Integration with enterprise SSO/IDM solutions for user authentication. |
SSO and identity management integration is a core security feature. | |
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Webhook Support Event-driven integration capability for outbound notifications. |
Webhook/event-based outbound integrations are natively supported. | |
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Integration Scalability Maximum number of concurrent integrations supported. |
No information available | |
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Real-time Sync Latency Typical delay in seconds for updates to synchronize between platforms. |
No information available | |
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Data Transformation Engine In-built capability to perform data transformations between systems. |
Data transformation tools are built into Appian integration design studio. | |
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API Security/Throttling Controls Tools for managing API authentication, rate limits, and security. |
API security, throttling, authentication, and rate limits are configurable. |
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Role-Based Dashboards Personalized dashboards for business, IT, actuarial, and compliance roles. |
Role-based dashboards available for business and technical users. | |
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Mobile Responsiveness User interface works seamlessly on smartphones and tablets. |
Mobile responsiveness is a standard feature for all user interfaces. | |
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Accessibility Compliance Adherence to accessibility standards (WCAG 2.1, Section 508). |
Accessibility features (WCAG) referenced in Appian's documentation. | |
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Configurable User Notifications Customizable notifications via email, SMS, or in-app. |
Multi-channel and configurable notification settings are available. | |
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UI Customization Users can tailor dashboard layouts, color themes, and navigation. |
UI customization for dashboards and themes is supported. | |
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Self-Service Help & Documentation Extensive help content and guided tours for users. |
Built-in user help and documentation, including guided tours, are standard. | |
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User Training Time Typical time for a new user to become proficient. |
No information available | |
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Multi-Language UI System interface available in multiple languages. |
Multi-language UI is supported by the Appian platform. | |
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Feedback Collection Tools Built-in methods for users to submit system feedback or suggestions. |
Feedback and suggestion mechanisms can be included in Appian UI. | |
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Global Search Functionality Ability for users to quickly search across all products, documents, and data. |
Global search functionality is supported across all configurable application data. |
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Role-Based Access Control Granular permissions for controlling data and feature access. |
Role-based access control enforced at user, group, and data level. | |
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Full Audit Logging Comprehensive recording of every significant user/system action. |
Full audit logging of user actions. | |
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Data Encryption (At Rest and In Transit) Encryption of sensitive data in both storage and during transmission. |
Data encryption at rest and in transit is available as part of the platform security features. | |
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GDPR & CCPA Compliance Tools and processes supporting major privacy regulations. |
Appian supports GDPR and other compliance, with built-in privacy features. | |
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Automated Data Backups Scheduled or real-time backups of all core data. |
Automated and scheduled data backups can be managed in Appian. | |
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Activity Monitoring Dashboards Dashboards to monitor security events and user activity. |
Security and user activity monitoring dashboards available. | |
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Data Retention Controls Configurable rules for how long data is stored or purged. |
Data retention/purging controls are configurable. | |
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User Access Review Tools Periodic reporting and auditing of user access permissions. |
User access review and reporting support governance requirements. | |
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Incident Response Automation Automated notifications and workflows when security incidents are detected. |
Incident response workflows and alert automation can be configured. | |
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Audit Reporting Generation of formal audit reports and logs for compliance reviews. |
Formal audit report and export capabilities are built into Appian. |
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