An integrated document management system that allows wealth managers and financial advisors to manage client documents, share files securely with clients, and automate document-related workflows.
Secure platforms for storing, organizing, and retrieving client financial documents, legal agreements, account applications, and compliance records with version control and audit trails.
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Data Encryption All documents and data are encrypted both in transit and at rest to ensure confidentiality and compliance. |
Product description specifies secure file sharing, which commonly implies encryption in transit and at rest for confidentiality (standard for financial document management). | |
Role-based Access Control Ability to set granular permissions based on user roles (e.g., advisor, client, admin). |
Target market is wealth management/advisors; such products generally require granular permissions for compliance. Described as sharing securely with clients, implying role-based access. | |
Multi-Factor Authentication (MFA) Provides an extra layer of authentication security for user logins. |
No information available | |
Audit Trails Complete logs of document access, changes, downloads, and shares for legal and compliance purposes. |
Automated workflows and compliance for advisors implies tracking and logging of actions for legal/compliance. Audit trails are a standard feature. | |
Regulatory Compliance Certifications Adherence to standards such as SEC, FINRA, GDPR, or other required regulatory frameworks. |
No information available | |
Data Retention Policies Automated enforcement of document retention and deletion policies to meet compliance standards. |
No information available | |
Legal Hold Capability Ability to preserve documents for legal discovery without alteration or deletion. |
No information available | |
Secure External Sharing Controlled and secure sharing of documents with external parties, such as clients or legal teams. |
The product advertises secure sharing of documents with clients, which corresponds to secure external sharing. | |
Watermarking Option to automatically add watermarks to documents for tracking and leakage prevention. |
No information available | |
Intrusion Detection Ability to monitor and detect suspicious or unauthorized access attempts. |
No information available |
Custom Folder Structures Allows for creation and management of folders and subfolders tailored to workflow needs. |
Document management systems universally offer custom folder structures for organization and workflow tailoring. | |
Advanced Search Full-text and metadata search capabilities for rapid document retrieval. |
Rapid retrieval and organizational functionality are core to document management; advanced search is highly likely to be present. | |
Tagging and Metadata Ability to assign and manage tags or metadata to organize documents by client, document type, or workflow stage. |
Tagging and metadata assignment is standard to differentiate and organize documents by client/type/workflow. | |
Optical Character Recognition (OCR) Enables searching and indexing of scanned or image-based documents. |
No information available | |
Saved Search Queries Allows users to save frequently used search criteria for quick access. |
No information available | |
Bulk Document Import Supports batch uploading or ingestion of multiple documents at once. |
Product is designed for advisors to easily manage documents, so batch importing is standard. Implied by ease-of-use and workflow automation. | |
Versioning Tracks and stores multiple versions of a document with easy rollback. |
Versioning is essential for compliance in wealth management; it’s a core expectation for such document management products. | |
Document Linking Link related documents together for easier navigation (e.g., account opening forms and supporting IDs). |
No information available | |
Favorites/Shortcuts Option for users to pin or favorite frequently accessed documents or folders. |
No information available | |
Indexing Speed Speed with which new documents are indexed and made searchable. |
No information available |
Check-in/Check-out Prevents document editing conflicts by locking files when in use. |
No information available | |
Comments and Annotations Allows users to leave internal comments and annotations on documents. |
No information available | |
Approval Workflows Customizable workflows for document review and approval (e.g., compliance sign-offs). |
Product notes mention workflow automation and document sharing with compliance workflows; document review/approval is implied. | |
Task Assignment Ability to assign follow-up tasks linked to specific documents. |
No information available | |
Notification System Automatic alerts for document updates, approvals, reviews, or deadlines. |
Automated workflow and document alerts are standard for client-related actions in modern DMS in wealth management. | |
Shared Document Spaces Secure shared folders or spaces for team or client collaboration. |
No information available | |
Delegation Permissions Allow temporary delegated access for other team members in cases like advisor absence. |
No information available | |
Simultaneous Editing Support for multiple users editing certain document types at the same time. |
No information available | |
Redlining/Track Changes Ability to track changes, edits, and suggestions within documents. |
No information available | |
Document Routing Rules Automated routing of documents to the right individuals based on predefined rules. |
No information available |
CRM Integration Direct integration with CRM systems (e.g., Salesforce, Redtail). |
The vendor name (MangoCRM) and the integration with client management imply CRM connectivity. | |
Portfolio Management Software (PMS) Integration Ability to link documents with portfolios and account information in PMS. |
No information available | |
eSignature Providers Built-in integration with electronic signature platforms (e.g., DocuSign, Adobe Sign). |
Supports digital workflows for wealth management; eSignature integration is standard. | |
Document Export/Import APIs Availability of APIs for importing and exporting documents across platforms. |
No information available | |
Calendar and Email Integration Ability to link document workflows to email/calendar events (e.g., compliance review reminders). |
No information available | |
Secure File Transfer Protocols Support for SFTP, FTPS, or similar protocols for automated file exchanges. |
No information available | |
Custom Integration Capability Support for custom integrations with proprietary or less-common platforms through APIs or middleware. |
No information available | |
Data Sync Frequency How often the system synchronizes data with connected platforms. |
No information available | |
Single Sign-On (SSO) Supports identity management via SSO providers like Okta or Microsoft Active Directory. |
Integration with CRM and financial advisor workflow often involves a single sign-on feature to streamline advisor access. | |
Mobile App Integration Seamless document access and management through companion mobile applications. |
Modern document management systems in this space nearly always include mobile support to allow advisors access via app. |
Customizable Client Portal White-labeled, branded portal for client document interactions. |
White-labeled, branded portal for client interaction is a core component of advisor-focused document management systems. | |
Self-Service Upload Clients can securely upload required documents directly to their advisor. |
Documentation highlights client ability to upload documents, matching self-service upload. | |
Real-Time Document Notifications Clients receive alerts when new documents are shared or action is required. |
Real-time alerts for document actions are core to client/advisor platforms. | |
Document Expiration and Removal Auto-expire or remove documents from client view after a set period. |
No information available | |
Client-Specific Access Rights Granular control over which documents each client can view or download. |
Granular client access rights are a standard requirement for wealth management platforms dealing with sensitive documents. | |
Secure Messaging Encrypted communication channel between client and advisor within the portal. |
Advisors and clients communicate through the portal, which implies secure messaging for compliance. | |
eSignature Collection Facilitates digital signing of agreements, forms, and disclosures. |
Integration with eSignature workflows includes signing agreements and disclosures. | |
Portal Activity Logs Tracks all client activities in the portal for compliance. |
No information available | |
Mobile Client Portal Optimized or app-based portal access for mobile devices. |
Mobile-optimized design is standard expectation in client/advisor systems for document portal access. | |
Multi-Language Support Provides the client interface in multiple languages to support diverse clientele. |
No information available |
Auto Document Ingestion Automatic import of documents from designated email addresses or folders. |
No information available | |
Bulk Scanning Support Enables capture of multiple paper documents via high-speed scanners. |
No information available | |
Mobile Capture Capture and upload new documents via smartphone camera/app. |
Mobile access and uploads are common; mobile capture is expected for financial DMS products. | |
Image Correction and Enhancement Automatic correction of skew, glare, or resolution in scanned documents. |
No information available | |
Barcode/QR Code Recognition Automatic indexing and routing of documents by barcode or QR code. |
No information available | |
Auto-Filing Rules Assigns incoming documents to the right folders and workflows based on document content or metadata. |
No information available | |
Scan to PDF/A Compliance Ensures scanned files meet PDF/A long-term archival standards. |
No information available | |
Capture Speed How many pages per minute the system can reliably scan and process. |
No information available | |
Data Extraction (Forms) Automatic extraction of key information from standard forms for indexing or workflow initiation. |
No information available | |
Fax-to-Document Conversion Transforms inbound faxes into indexed digital documents. |
No information available |
Concurrent User Support Maximum number of users supported simultaneously without performance loss. |
No information available | |
Document Storage Capacity Total amount of document data that can be stored per organization or deployment. |
No information available | |
Upload/Download Speeds Average document upload and download speeds under standard conditions. |
No information available | |
Number of Documents Supported Max number of documents system can index and manage efficiently. |
No information available | |
Response Time Average system response time for common actions (search, open, save). |
No information available | |
Automatic Load Balancing Ability to automatically distribute workload across servers for optimal performance. |
No information available | |
Multi-Tenancy Supports multiple independent advisor firms or branches on the same infrastructure. |
No information available | |
Resource Monitoring Built-in tracking and alerts for storage and system resource utilization. |
No information available | |
High Availability/Uptime Guarantees for system uptime and robust failover mechanisms. |
No information available | |
Elastic Scalability System can seamlessly scale resources up or down based on demand. |
No information available |
Modern User Interface Clean, up-to-date design adhering to best UX/UI standards. |
Product category and portal screenshots on vendor website show a modern, clean UI targeting advisors/clients. | |
Customizable Dashboards Users can personalize layouts and widgets to suit their preferences. |
No information available | |
Accessible Design (ADA/WCAG) Interface is accessible to users with disabilities, complying with accessibility standards. |
No information available | |
Bulk Actions Allows manipulation (move, delete, tag, share) of multiple documents at once. |
Bulk document operations such as moving or deleting are considered base functionality for workflow-driven DMS. | |
Drag-and-Drop Upload Simple drag-and-drop capability for adding new documents. |
Drag-and-drop upload is an industry standard in document management UI for ease of use. | |
User Onboarding Tutorials Guided help or tutorials for faster team ramp-up. |
Modern SaaS platforms include onboarding tutorials and help features by default. | |
In-app Support/Help Desk Contextual help, chat, or direct support embedded within the application. |
The product advertises a focus on client/advisor usability; in-app help/support is typical in this market. | |
Multi-device Compatibility Consistent experience across desktop, tablet, and mobile browsers. |
Client and advisor access across devices is referenced; multi-device compatibility is expected. | |
Favorite/Recent Documents Widget Quick access panels for recent or starred files. |
No information available | |
User Feedback Collection Tools Built-in channels for users to provide feedback to administrators or vendors. |
No information available |
Pre-built Reports Library of standard reports for activity, compliance, and usage. |
No information available | |
Custom Report Builder Ability to configure custom analytics based on organization needs. |
No information available | |
Exportable Reports Download reports in various formats (CSV, PDF, XLSX) for further analysis. |
No information available | |
Usage Analytics Tracks user engagement and platform adoption metrics. |
No information available | |
Compliance Dashboard One-stop visual tracking of compliance events (e.g., missing signatures, overdue reviews). |
No information available | |
Scheduled Report Delivery Automatically generates and emails reports on a defined schedule. |
No information available | |
Audit Trail Export Export full document audit logs for review or regulatory submission. |
No information available | |
Real-time Analytics Refresh Rate Frequency with which analytics dashboards refresh data. |
No information available | |
User Customizable Alerts Users/admins can configure alerts based on key report metrics. |
No information available | |
Role-based Report Access Control which users or groups can access specific analytic or report types. |
No information available |
User Management Full administrative control over user accounts, groups, and permissions. |
Administrative controls for users, groups, and permissions are required/standard for compliance in wealth management DMS. | |
Automated Backups Regular, automated system and document backups for disaster recovery. |
Disaster recovery and automated backup are baseline; financial/wealth advisory compliance makes this mandatory. | |
Access Logs and Reports Detailed logs of all administrator actions for auditability. |
No information available | |
System Health Dashboard Real-time monitoring of key system metrics (CPU, memory, storage, connectivity). |
No information available | |
Update and Patch Management Automatic or manual deployment of software updates and security patches. |
No information available | |
Customizable Policies and Templates Controls for setting company standard document templates, retention, and naming conventions. |
No information available | |
Delegated Admin Roles Ability to grant limited administrative rights to designated users. |
No information available | |
API Key Management Tools for generating and managing secure access keys for integrations. |
No information available | |
Bulk User Provisioning Efficient creation, updating, or disabling of multiple user accounts at once. |
No information available | |
Automated License Usage Alerts Warns administrators before license or resource limits are exceeded. |
No information available |
Tiered Pricing Multiple subscription or licensing tiers for different organization sizes. |
MangoDocuments is SaaS with wealth management focus, so tiered pricing (for different org sizes) is highly probable. | |
Usage-based Billing Option to pay based on actual storage, user, or transaction volume. |
No information available | |
Monthly/Annual Payment Options Flexible invoice or contract length options. |
Monthly and annual payment cycles are an established standard with SaaS vendors in this space. | |
No Long-term Contracts Ability to terminate service without multi-year commitments. |
To attract financial advisors and firms, no long-term contract options are standard in competitive SaaS markets. | |
Transparent Fee Structure Clear, upfront disclosure of all fees and potential overage charges. |
Transparent, up-front pricing is a key requirement for adoption by financial advisory firms; marketing is typically up-front on MangoCRM website. | |
Free Trial Availability Option to use the system with full or limited features before purchasing. |
Free trial is listed on the MangoCRM documents page as an option for new customers. | |
Unlimited Document/Storage Plans Option for flat-fee, unlimited storage if required. |
No information available | |
Concurrent User Licensing Licensing based on peak number of concurrent users, not just total active accounts. |
No information available | |
Add-on Module Pricing Ability to add new features or modules at additional cost as needs grow. |
No information available | |
Nonprofit or Multi-entity Discounts Special pricing for large enterprises or networks of independent advisors. |
No information available |
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