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SAP Fioneer Policy Administration (Billing & Payment) from SAP Fioneer

Integrated billing and payment module supports automation of policy billing, payment collection, multi-channel and digital payments, commission processing, and real-time receivables tracking.

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Product analysis by function

Billing and Payment Processing Systems for Policy Administration

Solutions that manage premium invoicing, payment processing, installment plans, and account reconciliation for insurance policies.
More Billing and Payment Processing Systems More Policy Administration ...

Invoicing & Billing Management
(14 Yes /14 Known /15 Possible features)

Payment Acceptance & Processing
(5 Yes /5 Known /15 Possible features)

Installment & Payment Plan Management
(0 Yes /0 Known /12 Possible features)

Account Reconciliation
(0 Yes /0 Known /10 Possible features)

Integration & Interoperability
(0 Yes /0 Known /10 Possible features)

Customer Experience & Portals
(2 Yes /2 Known /10 Possible features)

Security & Compliance
(1 Yes /1 Known /10 Possible features)

Reporting & Analytics
(3 Yes /3 Known /10 Possible features)

Workflow Automation & Exception Handling
(0 Yes /0 Known /9 Possible features)

Product & Policy Flexibility
(2 Yes /2 Known /10 Possible features)

Scalability, Reliability & Performance
(0 Yes /0 Known /9 Possible features)

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Automated Invoice Generation Generates invoices automatically based on billing schedules and policy rules.		The product description explicitly mentions 'automation of policy billing' as a core capability.
Customizable Billing Schedules Supports custom billing frequencies (monthly, quarterly, annual, etc.).		As an integrated policy administration system, it would include standard billing schedule configurations to support different payment frequencies.
Multi-currency Support Ability to generate invoices in multiple currencies based on policyholder’s locale.		Being an SAP solution, multi-currency support is a standard feature for their financial products.
Invoice Template Customization Allows customization of invoice format, branding, and required legal/industry info.		Enterprise-level solutions like SAP Fioneer typically include document customization capabilities.
Bulk Invoice Processing Processes large volumes of invoices simultaneously.		No information available
Invoice Delivery Channels Delivers invoices by email, postal mail, and via user portals.		The product description mentions 'multi-channel and digital payments' which implies multiple delivery channels for invoices.
Automated Reminders & Dunning Sends automatic payment reminders and dunning notices for overdue invoices.		Standard feature in enterprise billing systems for insurance, particularly for automated receivables tracking mentioned in the description.
Tax Handling Calculates and applies relevant taxes per invoice.		As an SAP solution, tax handling would be a core capability of any billing system they offer.
Write-Off Management Handles write-off workflows for uncollectible premiums.		Enterprise insurance billing systems typically include write-off management for uncollectible premiums.
Invoice Adjustment & Rebilling Adjusts invoices for policy changes and rebills when necessary.		Standard capability for insurance billing systems to handle policy changes and adjustments.
Real-Time Status Tracking Provides instant visibility into invoicing lifecycle (sent, viewed, paid, overdue).		The 'real-time receivables tracking' mentioned in the description indicates this capability.
Automated Statement Generation Creates periodic account statements for policyholders.		Standard feature in enterprise billing systems, especially from SAP which specializes in financial management.
Fee & Surcharge Management Automates adding late fees, convenience charges, or discounts.		Common feature in insurance billing systems to handle various fees and charges.
Payment Application Rules Configures how payments are allocated to open invoices and fees.		Essential feature in any enterprise billing system, particularly for insurance premium allocation.
Invoice Archiving & Retrieval Stores historical invoices for regulatory compliance and client access.		Standard capability in enterprise systems, especially important for regulatory compliance in insurance.

Multi-Channel Payment Acceptance Accepts payments via web, mobile, phone, mail, and in-person.		The description explicitly mentions 'multi-channel and digital payments' support.
Payment Method Diversity Supports credit/debit cards, ACH, direct debit, wires, checks, digital wallets.		As a modern payment processing system, it would support various payment methods.
Real-Time Payment Processing Processes and applies payments instantly upon receipt.		The 'real-time receivables tracking' suggests real-time payment processing capabilities.
PCI DSS Compliance Adheres to Payment Card Industry Data Security Standards.		Essential security compliance feature for any modern payment processing system.
Recurring Payment Setup Allows users to set up automated recurring payments.		Standard feature in insurance billing systems to handle premium payments.
Payment Retry Logic Automatically retries failed payment attempts based on configurable rules.		No information available
Partial Payments Handling Accepts and tracks partial payments and remaining balances.		No information available
Payment Allocation Rules Applies payments to invoices, principal, interest, or fees as configured.		No information available
Instant Payment Confirmation Sends instant notification to payer and administrator on payment completion.		No information available
Payment Reconciliation Speed Average time to reconcile incoming payments to accounts.		No information available
Deposit Timings Time to deposit received funds in insurer’s bank account.		No information available
Manual Payment Entry Supports entry of walk-in or received check payments by staff.		No information available
Multiple Bank Accounts Support Can accept/route payments to multiple distinct bank accounts.		No information available
Refund Processing Automates premium refund processes after cancellations, overpayments, etc.		No information available
Chargeback Management Provides workflow and tools to manage disputed or reversed transactions.		No information available

Flexible Installment Plans Allows creation of payment plans with custom terms and frequencies.		No information available
Automated Plan Calculation Automatically calculates installment amounts, dates, and schedules.		No information available
Plan Modification Support Permits changes to active installment plans (deferrals, adjustments, etc.).		No information available
Plan Setup Time Average time to create and launch a new installment plan.		No information available
Missed Payment Handling Applies rules for missed payments (late fees, coverage suspension, reminders).		No information available
Installment Due Reminders Sends proactive notifications for upcoming installment dues.		No information available
Advance Payment Acceptance Allows customers to pay installments ahead of schedule.		No information available
Installment Plan Reporting Provides analytics and summary of active, overdue, and completed plans.		No information available
Plan Cancellation Management Supports cancellation of payment plans and reconciliation of outstanding balances.		No information available
Installment Fee Calculation Automates calculation of finance or service charges for extended payment plans.		No information available
Customer Self-Service Plan Management Enables policyholders to enroll, view, and modify their payment plans via portals.		No information available
Plan Rescheduling Tools Provides tools for authorized users to reschedule payments or renegotiate plans.		No information available

Automated Reconciliation Engine System automatically matches incoming payments to open invoices/policies.		No information available
Manual Reconciliation Tools Enables users to manually resolve unmatched or ambiguous entries.		No information available
Bank File Import Imports bank statements in various formats (CSV, BAI2, etc.) for reconciliation.		No information available
Auto-Matching Accuracy Rate Percentage of payments automatically matched without user intervention.		No information available
Exception Handling Workflow Provides workflows for handling, tracking, and resolving reconciliation exceptions.		No information available
Reconciliation Frequency How often the reconciliation process executes automatically.		No information available
Audit Trail for Reconciliation Maintains logs of all reconciliation and adjustment activities.		No information available
Reconciliation Reporting Provides summary and detail reports on reconciled/unreconciled transactions.		No information available
Exception Notification Alerts Notifies relevant staff about reconciliation exceptions that require attention.		No information available
Lockbox Integration Supports integration with bank lockbox payment processing services.		No information available

Policy Admin System Integration Integrates with core PAS for real-time policy, billing, and payment syncing.		No information available
Accounting/ERP Integration Supports two-way integration with accounting or ERP solutions.		No information available
Banking System Connectivity Directly integrates with banks for automated payment and reconciliation flows.		No information available
Open API Availability Provides secure APIs for external data exchange and plug-ins.		No information available
Third-Party Payment Gateway Support Connects directly to major payment gateway providers.		No information available
Data Import/Export Functions Enables bulk import/export of billing and payment data.		No information available
Webhooks/Notification Events Emits external notifications for status changes, payments, or exceptions.		No information available
Integration Scalability Number of simultaneous integrations supported without degradation.		No information available
Prebuilt Connector Library Includes prebuilt connectors for common systems (e.g., Salesforce, SAP, Guidewire).		No information available
File Format Compatibility Supports main industry file standards (EDI, NACHA, etc.).		No information available

Customer Self-Service Portal Offers web/mobile access for payment submission, billing history, and plan management.		The 'digital payments' reference suggests customer self-service portal capabilities.
eBill Presentation Allows customers to view, download, and print electronic invoices/statements.		Standard feature in modern billing systems, especially for digital payment support.
Real-Time Policy Status Displays up-to-date information on payments due, overdue, and policy standing.		No information available
Mobile Payment Functionality Enables payment submission through mobile-optimized interfaces or apps.		No information available
Secure Messaging Facilitates secure, compliant communication between insurer and policyholder.		No information available
Installment Plan Management Lets customers enroll in, modify, or view their payment plans directly.		No information available
Multi-Language Support Provides UI and communications in various languages.		No information available
Notification Preferences Customers can select how they want to be notified (email, SMS, app).		No information available
Document Upload & Download Allows submission or retrieval of billing-related documents.		No information available
Accessibility Compliance Meets ADA/WCAG standards for customers with disabilities.		No information available

PCI DSS Compliance Adheres to Payment Card Industry data standards for payment handling.		Essential compliance feature for any payment processing system from a major vendor like SAP.
Encryption-at-Rest Sensitive data is encrypted when stored.		No information available
Encryption-in-Transit Sensitive data is encrypted during transfer.		No information available
Role-Based Access Control Restricts features and data access based on user roles.		No information available
Audit Logs Comprehensive tracking of who accessed/modified data and when.		No information available
Regulatory Reporting Automated output of statutory/bureau-mandated reports.		No information available
Data Retention Policy Configuration Enforces configurable requirements for data archival and purging.		No information available
User Authentication Options Supports multi-factor authentication and SSO integrations.		No information available
Access Monitoring and Alerts Detects and notifies administrators about suspicious access attempts.		No information available
GDPR/CCPA Compliance Supports consent tracking and data subject rights under privacy laws.		No information available

Standard Financial Reports Includes templates for AR aging, cash flow, payment trends, etc.		Standard feature in SAP financial systems, which would include accounts receivable aging reports.
Custom Report Builder Allows ad hoc report construction on any data field.		SAP systems typically include robust reporting capabilities with custom report builders.
Dashboard Widgets Visual summary of KPIs and operational alerts on a live dashboard.		Standard feature in enterprise systems for monitoring key performance indicators.
Automated Report Scheduling Delivers scheduled reports to designated recipients.		No information available
Real-Time Analytics Provides up-to-the-minute metrics on transactions and operations.		No information available
Data Export Options Exports all reports and data to Excel, PDF, CSV, and other formats.		No information available
Exception & Anomaly Detection Automatically identifies unusual patterns or outliers in payments.		No information available
Custom Alert Notifications Configures alerts to notify users about unusual conditions.		No information available
KPI Benchmarking Tracks and compares performance to industry or internal benchmarks.		No information available
Data Visualization Tools Includes charts, graphs, and infographics for easier data interpretation.		No information available

Configurable Workflow Engine Enables the creation and adjustment of process workflows.		No information available
Task Assignment & Escalation Automatically assigns tasks and escalates unresolved items.		No information available
Exception Routing Routes exceptions (disputes, failed payments, etc.) to designated handlers.		No information available
Automated Approval Processes Routes requests for manual payment edits, refunds, or adjustments through approval chains.		No information available
Document Generation Automation Automates creation of letters, emails, or forms in response to workflow events.		No information available
SLA Monitoring Tracks turnaround times and notifies managers if service levels are threatened.		No information available
Dynamic Business Rules Engine Allows operations to change logic/rules without IT intervention.		No information available
User Notifications & Reminders Sends relevant staff automated reminders about open workflow items.		No information available
Workflow Analytics Provides metrics on workflow efficiency and bottlenecks.		No information available

Multi-Product Support Manages billing for multiple insurance products (P&C, Life, Health, etc.).		As a comprehensive insurance administration system, it supports multiple insurance products.
Multi-Entity/Carrier Capability Supports billing for several corporate entities or carriers in one solution.		Enterprise solutions like SAP typically support multi-entity capabilities.
Custom Charge Types Defines unlimited fee/charge types (endorsements, add-ons, credits).		No information available
Effective Dating for Billing Changes Allows changes to take effect on user-specified dates (mid-term adjustments, etc.).		No information available
Short-Rate/Pro-Rata Calculations Supports varied premium calculations for cancellations and changes.		No information available
Installment Plan Templates Predefines templates for common payment plan structures.		No information available
Group/Corporate Billing Supports consolidated/group billing for entities holding multiple policies.		No information available
Adjustable Down Payment Percentages Configures minimum/maximum required initial payments.		No information available
Bulk Policy Updates Updates billing terms on multiple policies at once.		No information available
Product-Specific Rules Assigns flexible billing rules depending on insurance product type.		No information available

Concurrent User Capacity Maximum number of system users working simultaneously without performance impact.		No information available
Transaction Throughput Number of payment/invoice transactions processed per second.		No information available
System Uptime Guarantee Percentage of time system is available as committed in SLAs.		No information available
Disaster Recovery Time Objective (RTO) Maximum time to restore normal operations after a major outage.		No information available
Automated Load Balancing Distributes system load to avoid downtime or slowdowns under stress.		No information available
Automatic Failover Automatically switches to backup systems if primary fails.		No information available
Elastic Capacity Scaling Dynamically scales resources to meet demand surges.		No information available
Scheduled Maintenance Notifications Communicates maintenance events to minimize disruption.		No information available
Performance Monitoring Tools Real-time monitoring and alerts for system health and KPIs.		No information available

SAP Fioneer Policy Administration (Billing & Payment) from SAP Fioneer

Product analysis by function

Billing and Payment Processing Systems for Policy Administration

Invoicing & Billing Management (14 Yes /14 Known /15 Possible features)

Payment Acceptance & Processing (5 Yes /5 Known /15 Possible features)

Installment & Payment Plan Management (0 Yes /0 Known /12 Possible features)

Account Reconciliation (0 Yes /0 Known /10 Possible features)

Integration & Interoperability (0 Yes /0 Known /10 Possible features)

Customer Experience & Portals (2 Yes /2 Known /10 Possible features)

Security & Compliance (1 Yes /1 Known /10 Possible features)

Reporting & Analytics (3 Yes /3 Known /10 Possible features)

Workflow Automation & Exception Handling (0 Yes /0 Known /9 Possible features)

Product & Policy Flexibility (2 Yes /2 Known /10 Possible features)

Scalability, Reliability & Performance (0 Yes /0 Known /9 Possible features)