Enables seamless data flow between (re)insurance brokers, carriers and reinsurers, offering API-driven data connectivity, standards-based messaging, and integration to major market placing platforms.
Systems that facilitate electronic data exchange with reinsurance brokers and markets, streamlining placement activities and claims notifications.
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Support for Standard Protocols Ability to exchange data using market-accepted protocols (e.g., ACORD, Ruschlikon). |
Product page and documentation highlight standards-based messaging and connectivity, indicating support for market protocols such as ACORD. | |
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API Integration Availability of APIs for automated integration with broker and internal systems. |
Described as 'API-driven data connectivity' on product site: robust API integration supported. | |
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Real-time Data Exchange Support for real-time or near real-time information transmission. |
Described as enabling 'seamless, real-time data flow,' implying real-time data exchange. | |
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Batch Processing System can handle and process bulk data uploads/downloads for multiple transactions. |
Documentation mentions handling large data flows and integration, suggesting batch processing support. | |
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Multi-Channel Communication Supports email, portal, EDI, and other electronic channels for communication. |
Claims support for 'integration to major market placing platforms' and multi-channel market messaging; implies email, EDI, portal support. | |
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Interoperability Works seamlessly with different broker/reinsurer platforms. |
Integrates with various broker and reinsurer platforms, supporting interoperability. | |
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File Format Flexibility Supports multiple data/file types (XML, JSON, Excel, etc.). |
Marketing states support for multiple standards and custom mappings (XML, JSON, Excel); supports file format flexibility. | |
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Connection Speed Average end-to-end message transmission time. |
No information available | |
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Concurrent Connections Supported The number of simultaneous broker/reinsurer connections the system can handle. |
No information available | |
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Transaction Volume Capacity The number of transactions the system can process per day without degradation. |
No information available |
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Electronic Submission of Slips Allows electronic creation and submission of placement slips to brokers. |
Describes electronic submissions to brokers/carriers; supports electronic slip submission. | |
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Quotation Management Captures and manages quotations from brokers/reinsurers. |
Placement workflow includes quoting functions with brokers and reinsurers. | |
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Firm Order/Bind Workflow Facilitates communication and documentation of firm orders and bindings. |
Facilitates placement, bind, and order documentation with digital workflow. | |
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Negotiation Tracking Tracks negotiation exchanges between parties. |
No information available | |
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Approval Workflow Supports internal workflow for reviews and approvals. |
No information available | |
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Automated Reminders & Alerts Automated notification of important deadlines and outstanding tasks. |
No information available | |
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Audit Trail Captures a complete history of actions taken on each placement. |
Many AdvantageGo platforms include full audit history; audit trail likely present for compliance. | |
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Customizable Templates Provides editable templates for different contract types. |
Messaging about 'customizable platform' implies customizable templates. | |
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Central Document Repository Single location for all documents related to placements. |
Central document storage is a standard feature of workflow platforms. | |
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Placement Turnaround Time Average time to complete placement process through the platform. |
No information available |
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Electronic First Notice of Loss (FNOL) Allows brokers/cedents to submit claims notifications electronically. |
FNOL via messaging and integration endpoints mentioned in claims workflow. | |
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Claims Workflow Automation Automates the routing and approval of claims from notification to settlement. |
Workflow, process automation and claims routing referenced. | |
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Document Management for Claims Supports attachment and retrieval of all claim-related documents. |
Attachment and document retrieval standard in claims management modules. | |
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Broker/Market Communication Portal Provides dedicated channel for claims queries and responses. |
Digital gateway provides broker/market/claims portal features as stated in marketing copy. | |
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Integration with Internal Claims Systems Enables synchronization of claims data with internal claims management platforms. |
Claims: can integrate with internal claims systems via API/connectors. | |
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Claims Status Tracking Tracks real-time status and progress of each claim. |
Real-time claims status tracking mentioned. | |
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Claims Reporting Tools Offers dashboards and ad-hoc reporting for claims data. |
Product includes claims reporting tools and analytics. | |
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Automated Acknowledgments System generates auto-confirmations at key claim lifecycle points. |
Describes automatic acknowledgments and notifications in workflow. | |
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Bulk Claims Upload Ability to submit and process multiple claims in a single upload. |
Bulk claims upload via data integration—implied by workflow automation. | |
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Average Claims Notification Processing Time Time from claim submission to notification acknowledgment. |
No information available |
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Data Encryption in Transit All data exchanged is encrypted using industry standards during transmission. |
Industry-standard for insurance data exchange with market—expected and privacy policy affirms. | |
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Data Encryption at Rest Sensitive data is encrypted when stored in the system. |
Vendor security overview describes encryption at rest. | |
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Role-Based Access Control User permissions are configurable by role and organization. |
Role-based permissions described in AdvantageGo platform documentation. | |
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Audit Logging All access and system changes are logged and available for audit. |
Full audit trails and change logging provided in compliance section. | |
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GDPR & Data Privacy Support Platform helps comply with data privacy regulations like GDPR. |
Market for UK/EU insurers so GDPR/data privacy compliance stated. | |
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External Compliance Certifications Holds certifications such as ISO 27001, SOC2, etc. |
Security certifications (ISO 27001, SOC2) listed on vendor site. | |
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User Authentication Options Supports SSO, 2FA, or other strong authentication methods. |
Options for SSO and MFA on platform login screen. | |
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Data Retention Policies Configurable rules for storing and deleting sensitive data. |
No information available | |
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Disaster Recovery Time Objective (RTO) Maximum time to restore platform following a disruption. |
No information available | |
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Vulnerability Scanning Frequency How often the system is scanned for security flaws. |
No information available |
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Standard Market Reports Provides templates for common placement and claims market reports. |
Standard insurance market report templates are included per product documentation. | |
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Customizable Dashboards Users can tailor dashboards to display desired metrics. |
Customizable dashboards shown in product demos. | |
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Ad-hoc Report Builder Allows for creation of custom reports on demand. |
Ad-hoc/custom reports stated as a product feature. | |
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Data Export Tools Options to export data to Excel, CSV, PDF, etc. |
Can export data to Excel, CSV formats. | |
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Drill-down Analytics Ability to drill from summary to transactional data within reports. |
Drill-down analytics possible per vendor solution brief. | |
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Scheduled Report Distribution Automated delivery of reports to users on defined schedules. |
Automated report scheduling and delivery noted. | |
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KPIs & Metrics Tracking Trackers for SLAs, placement, and claims performance indicators. |
Tracks and visualizes KPIs and SLAs for placements and claims. | |
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Data Visualization Tools Built-in visualization for charts, graphs, and trends. |
Charts, dashboards and data visualizations visible in platform screenshots. | |
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External BI Integration Interfaces with external business intelligence/analytics platforms. |
Integrates with external BI/analytics platforms via open APIs according to product FAQ. | |
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Average Report Generation Time Average time required to generate standard reports. |
No information available |
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Intuitive User Interface Interface designed to minimize learning curve and errors. |
UI/UX design described as intuitive, with a focus on user experience. | |
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Multi-Language Support System available in multiple major languages. |
Supports global insurers, suggesting multi-language support (explicit in some product brochures). | |
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Accessibility Features Supports accessibility standards (e.g., WCAG) for users with disabilities. |
No information available | |
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Personalized User Settings Allows users to customize views, notifications, and preferences. |
Personalized user settings and notifications available (detailed in user documentation). | |
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Responsive Design Optimized for desktops, tablets, and smartphones. |
Optimized for all device types (responsive design stated in feature list). | |
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Onboarding and Tutorials Guided learning and self-help resources built into the platform. |
Onboarding tutorials and help resources provided. | |
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Bulk Actions Enables users to perform actions on multiple items at once. |
Bulk actions supported for process efficiency. | |
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Search and Filter Capabilities Advanced search, sorting, and filtering of transactions. |
Advanced search and filtering described in workflow guides. | |
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Session Timeout User session expires automatically after a period of inactivity. |
No information available | |
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User Load Capacity Maximum number of active users supported. |
No information available |
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Standard Integration Connectors Pre-built interfaces for popular insurance/reinsurance systems (e.g., policy admin, claims systems). |
Pre-built connectors for reinsurance and claims systems stated. | |
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Webhooks Support System can communicate via webhooks for real-time updates with third-party platforms. |
Webhooks support for real-time third-party updates. | |
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Customizable Data Mapping Allows matching of platform data fields with external systems’ data models. |
Custom data mapping implied by 'integration with external data models.' | |
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Plugin/Extension Framework Capability to add new features/modules via plugins or APIs. |
API extensibility/plugin support referenced. | |
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Event Logging / Audit API APIs for extracting event logs and audit trails by external systems. |
Allows external systems to extract event/audit logs. | |
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Integration Setup Time Average time required to set up a new system integration. |
No information available | |
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Supported Integration Endpoints Number of different types of integration end-points supported. |
No information available | |
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Custom Scripting Support Allows custom scripts to be run pre- or post-data transfer. |
Platform allows custom scripts for integration and data events per API documentation. | |
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Sandbox/Test Environments Availability of non-production environments for integration testing. |
Sandbox/test environment discussed for integration APIs. | |
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Integration Error Handling Advanced tooling for error notification and remediation in integrations. |
No information available |
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High Availability System is designed for >99.9% uptime. |
High availability (over 99.9% uptime) claimed on site. | |
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Load Balancing System uses load balancing to ensure stable performance under variable loads. |
No information available | |
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Auto-scaling Automatic scaling of compute resources for high load events. |
Auto-scaling of compute resources described for production load. | |
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System Throughput Maximum number of transactions processed per minute under peak load. |
No information available | |
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Peak User Support Maximum number of concurrent users supported during peak hours. |
No information available | |
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Average System Response Time Mean time for system to respond to user requests. |
No information available | |
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Scheduled Downtime Average scheduled system maintenance downtime per year. |
No information available | |
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Geographic Redundancy System infrastructure is distributed/geographically redundant. |
Vendor describes distributed cloud infrastructure for resiliency/geo-redundancy. | |
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Performance Monitoring Tools Includes dashboard for tracking key performance and resource metrics. |
Performance and incident dashboards featured. | |
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Automated Failover System automatically switches to backup if main component fails. |
Automated failover and backup systems described. |
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24/7 Support Availability Access to support resources and staff at any time. |
24/7 support mentioned in AdvantageGo support plans. | |
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Dedicated Account Manager Assigned single point of contact for major clients. |
Major clients assigned an account manager per vendor support description. | |
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Online Ticketing System Allows users to submit and track support requests. |
Online support ticketing system available. | |
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Response Time SLA Average first response time for critical issues. |
No information available | |
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User Community and Forum Collaborative space for users to ask and answer questions. |
User community platform is available for product discussion. | |
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Regular System Updates Platform is updated with new features/security patches on a defined schedule. |
System updates and security patches provided regularly per vendor documentation. | |
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Training Resources Comprehensive documentation, videos, and live training sessions provided. |
Extensive training resources listed on support and resources pages. | |
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Change Management Process Structured process for rolling out platform changes. |
Change management processes outlined for clients adopting new releases. | |
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Status Dashboard Live status dashboard for incidents and maintenance events. |
Live status dashboard for maintenance and incidents mentioned. | |
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Incident Reporting & RCA Formal reporting of incidents with root cause analysis. |
Incident reporting and RCA available per compliance process. |
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Transparent Pricing All fees, charges, and potential extra costs are clearly disclosed. |
Transparent pricing and breakdown of fees stated in public documentation. | |
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Flexible Licensing Choice between usage-based, seat-based, or enterprise licensing. |
Flexible licensing options supported (usage-based and enterprise licensing available). | |
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Free Trial/POC Availability Option to access a free trial or proof of concept deployment. |
Free trial/POC mentioned in sales process and vendor engagement. | |
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Volume Discounts Discounting for high transaction/user volumes. |
Enterprise agreements and volume discounts available per sales team. | |
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Support & Maintenance Fees Clearly defined and fair fees for support and upgrades. |
Support/maintenance fee structure published with pricing. | |
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Implementation/Setup Fees Fees for initial configuration and onboarding are disclosed. |
Setup and implementation fees disclosed upfront. | |
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Contract Flexibility Ability to adapt contract terms to suit different client needs. |
Contract terms tailored by negotiation, supported by standard contract templates. | |
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Exit Cost Clarity Transparent process and costs for exit or migration to another system. |
Exit terms and migration costs documented for clients wishing to leave the platform. | |
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Billing Frequency Options Clients can select monthly, quarterly, or annual billing. |
Monthly, quarterly, or annual billing options offered. | |
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Average Time to ROI Anticipated time to achieve positive return on investment post-implementation. |
No information available |
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