Document management system with advanced workflow automation, audit trails, version control, retention management, and compliance tracking designed for wealth management firms to manage client documentation.
Secure platforms for storing, organizing, and retrieving client financial documents, legal agreements, account applications, and compliance records with version control and audit trails.
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Data Encryption All documents and data are encrypted both in transit and at rest to ensure confidentiality and compliance. |
Marketing and technical documentation reference documents are encrypted in transit and at rest as part of compliance tracking. | |
Role-based Access Control Ability to set granular permissions based on user roles (e.g., advisor, client, admin). |
Advanced workflow automation and user roles described in solution materials indicate role-based access control. | |
Multi-Factor Authentication (MFA) Provides an extra layer of authentication security for user logins. |
No information available | |
Audit Trails Complete logs of document access, changes, downloads, and shares for legal and compliance purposes. |
Audit trail functionality explicitly mentioned in product capabilities. | |
Regulatory Compliance Certifications Adherence to standards such as SEC, FINRA, GDPR, or other required regulatory frameworks. |
Compliance tracking and retention management targeting SEC/FINRA clients suggests adherence to regulatory certification. | |
Data Retention Policies Automated enforcement of document retention and deletion policies to meet compliance standards. |
Retention management is a product highlight ensuring automated enforcement of retention and deletion policies. | |
Legal Hold Capability Ability to preserve documents for legal discovery without alteration or deletion. |
No information available | |
Secure External Sharing Controlled and secure sharing of documents with external parties, such as clients or legal teams. |
References to secure document sharing with clients and external parties in the wealth management domain. | |
Watermarking Option to automatically add watermarks to documents for tracking and leakage prevention. |
No information available | |
Intrusion Detection Ability to monitor and detect suspicious or unauthorized access attempts. |
No information available |
Custom Folder Structures Allows for creation and management of folders and subfolders tailored to workflow needs. |
Product supports flexible folder structures and organization options for firms. | |
Advanced Search Full-text and metadata search capabilities for rapid document retrieval. |
Advanced search and metadata filtering is referenced in product overviews. | |
Tagging and Metadata Ability to assign and manage tags or metadata to organize documents by client, document type, or workflow stage. |
Tagging and metadata assignment for document organization is available. | |
Optical Character Recognition (OCR) Enables searching and indexing of scanned or image-based documents. |
OCR capabilities are included for searching scanned and imaged documents. | |
Saved Search Queries Allows users to save frequently used search criteria for quick access. |
No information available | |
Bulk Document Import Supports batch uploading or ingestion of multiple documents at once. |
Bulk or batch document import is referenced as a feature in product documentation. | |
Versioning Tracks and stores multiple versions of a document with easy rollback. |
Version control is specifically highlighted in product descriptions. | |
Document Linking Link related documents together for easier navigation (e.g., account opening forms and supporting IDs). |
No information available | |
Favorites/Shortcuts Option for users to pin or favorite frequently accessed documents or folders. |
No information available | |
Indexing Speed Speed with which new documents are indexed and made searchable. |
No information available |
Check-in/Check-out Prevents document editing conflicts by locking files when in use. |
No information available | |
Comments and Annotations Allows users to leave internal comments and annotations on documents. |
Comments, task assignments, and annotations are described in collaboration features. | |
Approval Workflows Customizable workflows for document review and approval (e.g., compliance sign-offs). |
Workflow automation includes review/approval and compliance sign-off routes. | |
Task Assignment Ability to assign follow-up tasks linked to specific documents. |
Task and workflow task assignment functionality described in workflow automation. | |
Notification System Automatic alerts for document updates, approvals, reviews, or deadlines. |
Notification and alerting are described as part of workflow and compliance oversight. | |
Shared Document Spaces Secure shared folders or spaces for team or client collaboration. |
No information available | |
Delegation Permissions Allow temporary delegated access for other team members in cases like advisor absence. |
No information available | |
Simultaneous Editing Support for multiple users editing certain document types at the same time. |
No information available | |
Redlining/Track Changes Ability to track changes, edits, and suggestions within documents. |
No information available | |
Document Routing Rules Automated routing of documents to the right individuals based on predefined rules. |
Automated document routing to individuals based on predefined rules is part of workflow automation. |
CRM Integration Direct integration with CRM systems (e.g., Salesforce, Redtail). |
No information available | |
Portfolio Management Software (PMS) Integration Ability to link documents with portfolios and account information in PMS. |
No information available | |
eSignature Providers Built-in integration with electronic signature platforms (e.g., DocuSign, Adobe Sign). |
No information available | |
Document Export/Import APIs Availability of APIs for importing and exporting documents across platforms. |
API integration allows import/export of documents with external systems. | |
Calendar and Email Integration Ability to link document workflows to email/calendar events (e.g., compliance review reminders). |
No information available | |
Secure File Transfer Protocols Support for SFTP, FTPS, or similar protocols for automated file exchanges. |
No information available | |
Custom Integration Capability Support for custom integrations with proprietary or less-common platforms through APIs or middleware. |
Custom integrations with less common platforms supported via APIs according to technical documentation. | |
Data Sync Frequency How often the system synchronizes data with connected platforms. |
No information available | |
Single Sign-On (SSO) Supports identity management via SSO providers like Okta or Microsoft Active Directory. |
Product documentation and technical resources mention SSO compatibility via Azure Active Directory and similar providers. | |
Mobile App Integration Seamless document access and management through companion mobile applications. |
Mobile apps for document access and management are referenced in product suite. |
Customizable Client Portal White-labeled, branded portal for client document interactions. |
Configurable client/branded portals are a described feature for financial services. | |
Self-Service Upload Clients can securely upload required documents directly to their advisor. |
Self-service secure upload options for clients are highlighted in solutions overview. | |
Real-Time Document Notifications Clients receive alerts when new documents are shared or action is required. |
No information available | |
Document Expiration and Removal Auto-expire or remove documents from client view after a set period. |
No information available | |
Client-Specific Access Rights Granular control over which documents each client can view or download. |
Granular access rights for client document visibility/control are described. | |
Secure Messaging Encrypted communication channel between client and advisor within the portal. |
No information available | |
eSignature Collection Facilitates digital signing of agreements, forms, and disclosures. |
Integration with digital signature capture for agreements and forms is referenced. | |
Portal Activity Logs Tracks all client activities in the portal for compliance. |
Audit, access logs, and compliance reporting for client portal activity are available. | |
Mobile Client Portal Optimized or app-based portal access for mobile devices. |
Mobile-optimized portal and access are specifically mentioned. | |
Multi-Language Support Provides the client interface in multiple languages to support diverse clientele. |
No information available |
Auto Document Ingestion Automatic import of documents from designated email addresses or folders. |
Documents can be auto-ingested from designated sources (email/folders), as referenced in workflow automation. | |
Bulk Scanning Support Enables capture of multiple paper documents via high-speed scanners. |
Bulk document scanning is supported and promoted for client onboarding and archive digitization. | |
Mobile Capture Capture and upload new documents via smartphone camera/app. |
Mobile capture is noted in mobile app features. | |
Image Correction and Enhancement Automatic correction of skew, glare, or resolution in scanned documents. |
No information available | |
Barcode/QR Code Recognition Automatic indexing and routing of documents by barcode or QR code. |
No information available | |
Auto-Filing Rules Assigns incoming documents to the right folders and workflows based on document content or metadata. |
Automated filing via rules engine is referenced for wealth management workflows. | |
Scan to PDF/A Compliance Ensures scanned files meet PDF/A long-term archival standards. |
No information available | |
Capture Speed How many pages per minute the system can reliably scan and process. |
No information available | |
Data Extraction (Forms) Automatic extraction of key information from standard forms for indexing or workflow initiation. |
Key data extraction (e.g., from forms) is part of automated client onboarding and document workflow capture. | |
Fax-to-Document Conversion Transforms inbound faxes into indexed digital documents. |
No information available |
Concurrent User Support Maximum number of users supported simultaneously without performance loss. |
No information available | |
Document Storage Capacity Total amount of document data that can be stored per organization or deployment. |
No information available | |
Upload/Download Speeds Average document upload and download speeds under standard conditions. |
No information available | |
Number of Documents Supported Max number of documents system can index and manage efficiently. |
No information available | |
Response Time Average system response time for common actions (search, open, save). |
No information available | |
Automatic Load Balancing Ability to automatically distribute workload across servers for optimal performance. |
Load balancing/data availability is part of enterprise-class system design. | |
Multi-Tenancy Supports multiple independent advisor firms or branches on the same infrastructure. |
Product supports multiple branches/firms for deployment (multi-tenancy). | |
Resource Monitoring Built-in tracking and alerts for storage and system resource utilization. |
System resource monitors and administrative dashboards available for storage/system health. | |
High Availability/Uptime Guarantees for system uptime and robust failover mechanisms. |
No information available | |
Elastic Scalability System can seamlessly scale resources up or down based on demand. |
Advertising for the system references elastic scalability and support for varying client bases. |
Modern User Interface Clean, up-to-date design adhering to best UX/UI standards. |
Modern user interface and UX best practices referenced in solution showcase. | |
Customizable Dashboards Users can personalize layouts and widgets to suit their preferences. |
Interface customization and dashboard widgets are promoted in product screenshots/documentation. | |
Accessible Design (ADA/WCAG) Interface is accessible to users with disabilities, complying with accessibility standards. |
No information available | |
Bulk Actions Allows manipulation (move, delete, tag, share) of multiple documents at once. |
Bulk document manipulation (tag, move, share, delete) cited as core user feature. | |
Drag-and-Drop Upload Simple drag-and-drop capability for adding new documents. |
Drag-and-drop upload is referenced as a main part of user interaction. | |
User Onboarding Tutorials Guided help or tutorials for faster team ramp-up. |
No information available | |
In-app Support/Help Desk Contextual help, chat, or direct support embedded within the application. |
No information available | |
Multi-device Compatibility Consistent experience across desktop, tablet, and mobile browsers. |
Multi-device web/app compatibility for portal and back office is referenced. | |
Favorite/Recent Documents Widget Quick access panels for recent or starred files. |
Favorites/recents panels are shown in UI screenshots. | |
User Feedback Collection Tools Built-in channels for users to provide feedback to administrators or vendors. |
No information available |
Pre-built Reports Library of standard reports for activity, compliance, and usage. |
Library of pre-built compliance, activity, and usage reports available. | |
Custom Report Builder Ability to configure custom analytics based on organization needs. |
Custom report builders and analytics configuration referenced. | |
Exportable Reports Download reports in various formats (CSV, PDF, XLSX) for further analysis. |
Exportable reports in various document and spreadsheet formats. | |
Usage Analytics Tracks user engagement and platform adoption metrics. |
Usage analytics/growth reports referenced in platform analytics descriptions. | |
Compliance Dashboard One-stop visual tracking of compliance events (e.g., missing signatures, overdue reviews). |
Compliance dashboards for events such as overdue reviews or missing documentation. | |
Scheduled Report Delivery Automatically generates and emails reports on a defined schedule. |
No information available | |
Audit Trail Export Export full document audit logs for review or regulatory submission. |
Audit trail exports are referenced as a feature for regulatory review. | |
Real-time Analytics Refresh Rate Frequency with which analytics dashboards refresh data. |
No information available | |
User Customizable Alerts Users/admins can configure alerts based on key report metrics. |
No information available | |
Role-based Report Access Control which users or groups can access specific analytic or report types. |
No information available |
User Management Full administrative control over user accounts, groups, and permissions. |
User management including admin controls and permissions is described. | |
Automated Backups Regular, automated system and document backups for disaster recovery. |
Automated backup routines described as part of disaster recovery. | |
Access Logs and Reports Detailed logs of all administrator actions for auditability. |
Access/control logs for admin actions available for audit. | |
System Health Dashboard Real-time monitoring of key system metrics (CPU, memory, storage, connectivity). |
Real-time system monitoring dashboards for admin/storage/system health available. | |
Update and Patch Management Automatic or manual deployment of software updates and security patches. |
Update and patch management described for on-prem/cloud deployments. | |
Customizable Policies and Templates Controls for setting company standard document templates, retention, and naming conventions. |
Product supports creation/enforcement of templates, retention, and naming policies. | |
Delegated Admin Roles Ability to grant limited administrative rights to designated users. |
Delegated and distributed admin features available for teams. | |
API Key Management Tools for generating and managing secure access keys for integrations. |
No information available | |
Bulk User Provisioning Efficient creation, updating, or disabling of multiple user accounts at once. |
Bulk onboarding and provision of user groups is a promoted admin feature. | |
Automated License Usage Alerts Warns administrators before license or resource limits are exceeded. |
No information available |
Tiered Pricing Multiple subscription or licensing tiers for different organization sizes. |
Product is marketed to small and large advisory firms with multiple tiered pricing/licensing. | |
Usage-based Billing Option to pay based on actual storage, user, or transaction volume. |
No information available | |
Monthly/Annual Payment Options Flexible invoice or contract length options. |
Monthly and annual payment plans listed in pricing structure. | |
No Long-term Contracts Ability to terminate service without multi-year commitments. |
No information available | |
Transparent Fee Structure Clear, upfront disclosure of all fees and potential overage charges. |
Transparent, up-front fee arrangements referenced in pricing/promotional materials. | |
Free Trial Availability Option to use the system with full or limited features before purchasing. |
Free trial availability is provided as part of sales and onboarding process. | |
Unlimited Document/Storage Plans Option for flat-fee, unlimited storage if required. |
Unlimited document/storage options available for some flat-plan enterprise customers. | |
Concurrent User Licensing Licensing based on peak number of concurrent users, not just total active accounts. |
No information available | |
Add-on Module Pricing Ability to add new features or modules at additional cost as needs grow. |
Modules for additional features and integrations are priced as add-ons. | |
Nonprofit or Multi-entity Discounts Special pricing for large enterprises or networks of independent advisors. |
Discounted pricing for multi-entity and enterprise financial advisory networks. |
Solutions for securely storing, retrieving, and managing client documents, contracts, and account paperwork with appropriate access controls.
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Encryption at Rest Documents are encrypted while stored in the system. |
FileVision documentation states data is protected using encryption both in transit and at rest. | |
Encryption in Transit Data is encrypted while being transferred between users and servers. |
Vendor states SSL/TLS encryption for data in transit. | |
Role-based Access Control Allows assignment of access to documents based on user roles or job titles. |
FileVision provides role and permission assignments to restrict access by user/job title. | |
Multi-factor Authentication Requires more than one form of user authentication to access the system. |
Product provides 2FA/MFA per security overview on vendor site. | |
Granular Permission Settings Ability to set permissions at folder, document, and user levels. |
Permission can be set at user, folder, and document levels. | |
Audit Trails Comprehensive logging of all actions, access, and modifications for compliance and security review. |
Audit trails are a core advertised feature, tracking all activity. | |
Single Sign-On (SSO) Supports integration with enterprise SSO providers for unified authentication. |
FileVision supports SSO integrations with enterprise providers. | |
IP Whitelisting Restricts access to the system from approved IP ranges only. |
No information available | |
Time-based Access Restrictions Limits system access to specific times for certain users or groups. |
No information available | |
Data Loss Prevention (DLP) Prevents sensitive information from being improperly accessed or shared. |
No information available | |
Automatic Session Timeouts Sessions automatically log out users after a period of inactivity. |
The system supports configurable session timeouts to reduce risk. | |
SSL/TLS Support Supports secure socket layers/transport layer security protocols. |
SSL/TLS supported as standard for secure access. | |
Secure Mobile Access Enables mobile users to securely access documents through dedicated apps or browsers. |
Mobile access available through secure web portal per vendor. |
Unlimited Storage Capacity Maximum amount of storage available for documents. |
No information available | |
Metadata Tagging Ability to attach custom metadata to documents for advanced organization. |
FileVision supports custom tags and metadata. | |
Full-text Search Search capability allowing retrieval of documents based on content, not just filenames or metadata. |
Advanced search capabilities include full text search. | |
Folder Hierarchy Support Supports nested folder structures for document categorization. |
Supports folders and nested folder hierarchies. | |
Version Control Keeps track of document versions and changes over time. |
Version control is a core feature for document audit and compliance tracking. | |
Bulk Upload/Download Users can upload or download multiple documents at once. |
Supports bulk document upload/download per specifications. | |
Document Templates Pre-defined templates for common documents and forms. |
No information available | |
Drag-and-Drop Upload Allows users to upload files by dragging them into the browser window. |
Drag and drop upload mentioned in UI usability features. | |
Document Preview Displays previews of documents without requiring download. |
Document preview supported directly in the platform. | |
Duplicate Detection Identifies and flags potential duplicate files. |
No information available | |
Retention Policies Automated rules for keeping or purging documents after a specified period. |
Retention management/automation is a core advertised feature. | |
Check-in/Check-out Functionality Prevents conflicting edits by locking documents when being edited. |
Check-in/check-out functionality (document locking) available to prevent edit conflicts. | |
Automated Filing Automatically files incoming documents into correct folders/sections based on rules. |
Automated filing is a described workflow automation feature. |
FINRA/SEC Compliance Features Built-in tools and controls for meeting brokerage documentation regulations. |
No information available | |
Data Retention Compliance Automatically enforces legal retention periods for client records. |
Retention periods can be set and enforced automatically. | |
WORM Storage Option Write Once Read Many (WORM) support to prevent document alteration. |
No information available | |
Legal Hold Mechanism Ability to restrict deletion or modification of documents under investigation. |
No information available | |
Compliance Reporting Generates reports demonstrating adherence to compliance policies. |
FileVision offers compliance and audit reporting capabilities. | |
Automated Regulatory Updates Updates retention policies and workflows in response to new laws or regulations. |
No information available | |
Tamper Evident Document Logs Shows clear evidence if records are altered. |
Tamper-evident logging is indicated as an audit/compliance feature. | |
Electronic Signature Compliance Adheres to e-sign regulations (e.g., ESIGN, UETA) for legal acceptance. |
Electronic signatures are supported and compliant with legal standards. | |
Privacy Impact Assessment Tools Helps assess and document how the system complies with privacy regulations. |
No information available | |
GDPR/CCPA Support Supports requirements for European and California data privacy laws. |
Product offers tools for GDPR/CCPA compliance. | |
Chain of Custody Tracking Logs all handlers of a document for legal defensibility. |
No information available | |
SOC2/ISO Compliance Certification System has third-party certification for security and privacy controls. |
No information available |
Intuitive User Interface System has a user-friendly and intuitive design. |
Product emphasizes user-friendly, modern, and intuitive UI in marketing. | |
Customizable Dashboards Users can personalize home screens and document views. |
Dashboards and views can be customized per user. | |
Accessibility Compliance Comply with WCAG/ADA standards for users with disabilities. |
No information available | |
Multi-language Support Provides user interface and documentation in multiple languages. |
No information available | |
Mobile Responsive Design Interface works on desktops, tablets, and smartphones. |
UI is described as responsive and supports web/mobile browsers. | |
Bulk Actions Allows users to apply actions (delete, move, tag) to multiple files at once. |
Bulk actions, such as tagging and moving files, are supported. | |
Favorites/Bookmarks Users can bookmark frequently accessed documents. |
No information available | |
Recently Accessed Files Quick access to recently viewed or edited documents. |
No information available | |
Personalized Notification Settings Users can specify which system alerts or notifications they receive. |
Users can configure what notifications/alerts they receive. | |
Keyboard Shortcuts Enhanced navigation and functions through shortcut keys. |
No information available | |
Offline Access Ability to access documents without internet connectivity. |
No information available |
Shared Workspaces Create shared folders or spaces for specific teams or projects. |
Shared folders and collaborative workspaces are core features. | |
Commenting & Annotations Enables users to comment or annotate documents. |
In-place commenting/annotation is supported. | |
Automated Approval Workflows Route documents for review, approval, and sign-off automatically. |
Workflow automation enables multi-step approval flows. | |
Task Assignments Assign document-related tasks to specific users or roles. |
Task assignment and routing is built into workflow engine. | |
E-mail Notification Integration Automatically sends notifications about document changes or actions. |
Email notifications are generated for key document actions/events. | |
Real-Time Collaboration Multiple users can edit/view a document simultaneously. |
No information available | |
External Guest Access Allows sharing specific documents with external parties securely. |
Secure guest portal/access for external parties is supported. | |
Document Locking Prevents conflicts by restricting editing access when another user is editing. |
Document locking/check-out in place for editing conflicts. | |
Workflow Template Library Library of pre-built workflows for common brokerage tasks. |
Workflow template library included and can be customized. | |
Automated Reminders System can send reminders for pending reviews or signatures. |
Automated reminders for approvals, reviews, and renewals are available. |
Open API Access Provides documented API for connecting with other platforms. |
API documentation available for integrations and custom workflows. | |
CRM Integration Ability to link with popular customer relationship management systems. |
CRM integration available via connectors or API. | |
e-Signature Platform Integration Works with DocuSign, Adobe Sign, or other e-signature services. |
Integrates with e-signature providers (e.g., DocuSign, Adobe Sign). | |
Email Client Integration Directly send/receive/store documents from email. |
Direct integration for email-based document processing. | |
Core Brokerage Platform Integration Ability to integrate with account opening, trading, and compliance systems. |
Integration with core financial and brokerage platforms available. | |
Cloud Storage Integration Link with systems like Box, Dropbox, or OneDrive. |
Cloud storage integrations (Box, Dropbox, OneDrive) mentioned as supported. | |
Webhooks/Notifications API Emit automated notifications to other systems on document changes. |
Supports webhooks and notification APIs for system events. | |
Bulk Data Import/Export Mass-migration and synchronization capabilities for documents and metadata. |
Bulk import and export supported for migration and data exchange. | |
Custom Workflow Integration Define and connect external workflow automations. |
Supports external workflow and custom integrations. | |
Custom Fields & Mapping Ability to map document properties to external system fields. |
Custom metadata and mapping to external fields is supported. |
System Uptime SLA Guaranteed percentage of system availability. |
No information available | |
Document Retrieval Speed Average time to retrieve a document. |
No information available | |
Disaster Recovery Capabilities Built-in features for backup and disaster recovery. |
Disaster recovery, backup and business continuity are part of the platform. | |
Redundant Data Centers Geographically diverse backups and failover capabilities. |
No information available | |
Load Balancing Distributes requests evenly across infrastructure for high availability. |
No information available | |
24/7 Monitoring Continuous monitoring of system health and performance. |
No information available | |
Auto-scaling Infrastructure Dynamically scales resources based on system load. |
No information available | |
Instant Document Indexing Documents are indexed and searchable immediately upon upload. |
Indexing of documents is immediate after upload per product description. | |
Scheduled Maintenance Window Notifications Advance notifications of maintenance to minimize interruption. |
No information available |
Client Portal Access Secure area where clients can view, upload, and download documents. |
Client portal is available for secure client document exchange. | |
Self-service Document Requests Clients can request specific documents or forms from within the portal. |
Clients can request specific documents and interact via self-service. | |
E-signature Collection Integrated collection of client e-signatures on key documents. |
Platform supports collection of client e-signatures. | |
Secure Messaging Exchange confidential messages and documents with clients. |
Secure messaging included for confidential client communications. | |
White-label Branding Customize the portal to include your branding and logos. |
Portal supports branding for wealth management firms. | |
Notification of Document Availability Automatically notify clients when a document is available for their review. |
Automatic notifications are sent upon document availability. | |
Privilege Differentiation Set different access levels for clients (e.g., view-only, download, upload). |
Privilege differentiation in portal (e.g., view-only, download, upload) is supported. | |
Client Activity Tracking Shows when clients accessed, downloaded, or signed documents. |
Tracks all client activity including downloads and signatures. | |
Download Limits/Controls Restricts the frequency or volume of client downloads. |
No information available |
Usage Analytics Tracks metrics on document access, uploads, and downloads. |
Usage analytics are tracked and reported in dashboards. | |
Custom Report Builder Users can create custom reports from system data. |
Custom report building is included for compliance and audits. | |
Exportable Reports Reports can be exported in multiple formats (PDF, CSV, XLS). |
Reports can be exported to PDF, CSV, XLS formats. | |
Document Access Reports Shows who accessed documents and when. |
Logs and reports provide document access history. | |
Regulatory Compliance Reports Automated reporting for regular financial audits and compliance reviews. |
Regulatory compliance reports for audits included. | |
Trend Analysis Identifies usage patterns over time. |
No information available | |
Real-time Dashboards Instantly updated dashboards with key document and usage statistics. |
No information available | |
Failed Access Attempt Reporting Tracks and reports unauthorized or failed access attempts. |
No information available | |
Automated Scheduled Reports Delivers reports on a configurable schedule to selected users. |
No information available |
Onboarding Workflow Support Pre-built workflows for new client onboarding documentation. |
Client onboarding workflow automation available per vendor documentation. | |
KYC Document Collection Dedicated process for collecting and verifying KYC/AML documents. |
System manages collection and verification of KYC/AML client documents. | |
Automated Form Filling System can auto-populate forms based on client data. |
Automated form filling for repetitive onboarding processes is available. | |
Document Expiry Tracking Tracks expiration dates and sends renewal reminders for required documents. |
No information available | |
Change-of-Address Automation Facilitates the update of client records and documents when address changes are made. |
No information available | |
Account Closure Documentation Automates collection and filing of documents required to close accounts. |
Document processes for account closure are automated. | |
E-signature for Account Opening Supports electronic signing of new account opening documents. |
Electronic signatures for account opening supported. | |
Archived Account Management Ability to retain and manage documentation of closed or archived accounts. |
Retention and management of archived (closed) accounts is available. | |
Document Completeness Checks Automated system ensures all required client documents are present. |
Ensures all required client onboarding documents are present. | |
Bulk Onboarding Support for simultaneous onboarding of multiple clients (e.g., corporate accounts). |
No information available |
24/7 Technical Support Round-the-clock access to technical helpdesk. |
No information available | |
Dedicated Account Manager Assigned contact for escalations and account issues. |
No information available | |
Comprehensive Knowledge Base Access to detailed documentation and self-help resources. |
Comprehensive knowledge base available for self-help. | |
In-application Guided Training Interactive walkthroughs and in-product guidance. |
Onboarding product tours and in-application training available. | |
Automated Software Updates System updates are rolled out automatically, minimizing disruption. |
Software updates and patches are delivered automatically. | |
Customizable User Roles & Permissions Admins can define and adjust user roles themselves. |
Admins can configure user roles and permissions through the UI. | |
System Health Dashboard Real-time visibility into system status. |
No information available | |
Incident Response Time Average time to respond to support tickets. |
No information available | |
User Feedback Mechanism Users can submit feature requests or report issues directly from the interface. |
There is a built-in mechanism for user feedback/requests. | |
Update Release Notes Detailed notes accompany each system update. |
Release notes are published with each platform update. |
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