Comprehensive client onboarding solution with automated KYC processes, risk-based approach to due diligence, regulatory compliance management, digital document collection, and intelligent workflow automation.
More about GreenPoint Financial
Digital solutions for streamlining new client acquisition, including electronic account opening, automated KYC (Know Your Client) processes, and digital signature capabilities.
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Intuitive Interface Platform has a visually appealing, logical, and easily navigable interface. |
Product marketing highlights an intuitive, easy-to-navigate onboarding process. | |
Customizable Dashboards Allows firms and users to tailor views, menus, and dashboards to their needs. |
No information available | |
Mobile Compatibility Supports usage on mobile devices including smartphones and tablets. |
No information available | |
Multi-language Support Provides the interface and client communications in multiple languages. |
No information available | |
Accessibility Features Compliance with accessibility standards (e.g., WCAG), enabling use by all abilities. |
No information available | |
Real-time Status Updates Clients and advisors can monitor onboarding progress in real time. |
Real-time onboarding and workflow tracking are mentioned as core differentiators. | |
Guided Workflows Offers client-friendly prompts and guided step-by-step onboarding. |
Guided workflows and process automation are specifically called out in the product description. | |
Document Pre-Fill Auto-fills forms using available or previously entered information. |
Digital document collection and form automation suggests document pre-fill is present. | |
Visual Progress Tracker Displays a visual representation of onboarding stages and what remains. |
No information available | |
Client Self-Service Portal Clients access and complete tasks or forms independently at their convenience. |
Self-service digital onboarding is mentioned in solution overview. | |
Multi-User Support Allows multiple parties (e.g., joint account holders, advisors) to collaborate on onboarding. |
No information available |
Digital Form Completion All forms and data collection are paperless and completed digitally. |
Platform described as digital-first solution, indicating all forms are completed digitally. | |
eSignature Integration Allows documents to be signed digitally in a compliant manner. |
eSignature integration mentioned as part of digital document management. | |
Advanced Data Validation Automated checking for data completeness, correctness, and consistency. |
Automated data validation and intelligent workflow are explicitly stated. | |
ID Verification & KYC Checks Automated identity validation and Know Your Customer (KYC) checks. |
Automated KYC and IDV checks referenced multiple times as major features. | |
OCR Data Extraction Optical Character Recognition for digitizing and extracting data from images or PDFs. |
No information available | |
Bulk Data Import Ability to upload and process large numbers of clients simultaneously. |
Bulk onboarding and workflow automation are referenced in services offered. | |
Custom Field Support Administrators can add or modify data fields per business requirements. |
No information available | |
Conditional Logic in Forms Forms dynamically adjust based on user responses. |
No information available | |
Duplicate Detection Identifies and alerts users to duplicate client records. |
No information available | |
Data Encryption at Rest and in Transit Ensures all client information is encrypted, stored, and transmitted securely. |
Regulatory compliance management and secure information handling are core value propositions. |
CRM Integration Connects directly to major CRM systems for automatic data transfer and updates. |
No information available | |
Portfolio Management System Integration Seamlessly exchanges information with PMS and wealth management systems. |
No information available | |
Custodian & Broker Integration Transfers onboarding data and documents directly to custodians and broker-dealer platforms. |
No information available | |
API Availability Provides robust APIs for custom integrations. |
No information available | |
Single Sign-On (SSO) Supports SSO across platforms for streamlined user authentication. |
No information available | |
Document Management System Integration Connects to DMS for archiving and retrieval of onboarding documentation. |
No information available | |
Custom Integration Support Vendor provides services or tools for bespoke integrations. |
No information available | |
Third-party Data Enrichment Integration Ability to enrich onboarding data from external databases (e.g., credit bureaus, AML). |
No information available |
Audit Trails Complete, immutable logs of all actions, changes, and accesses for compliance reviews. |
Audit trail maintenance for compliance reviews is a highlighted capability. | |
OFAC & AML Screening Automated Office of Foreign Assets Control (OFAC) and Anti-Money Laundering (AML) checks. |
OFAC and AML checks performed automatically as part of onboarding. | |
Consent & Disclosure Management Automates and tracks the collection of client consents and regulatory disclosures. |
Platform tracks collection of client consents and disclosures digitally. | |
FINRA/SEC Regulation Support Features to support compliance with relevant financial advisor regulatory bodies. |
Explicitly advertises support for US regulatory frameworks in financial advisory. | |
Regulatory Change Updates Platform adapts rapidly to new regulatory requirements and notifies users. |
Continually updated for regulatory changes as a core compliance feature. | |
Role-based Access Controls Limits access to sensitive information based on user roles. |
Role-based access controls referenced as part of platform security. | |
Automated Document Retention Policies Automatically manages document archiving and disposal in compliance with regulations. |
No information available |
Automated Task Assignment Distributes onboarding tasks to team members based on rules or workload. |
Tasks can be distributed automatically via intelligent workflow engine. | |
Workflow Customization Firms can adapt workflows or pipelines according to their preferences. |
Workflow customization is offered for financial institutions with flexible onboarding pipelines. | |
Automated Notifications & Reminders Automatically alerts clients and staff about outstanding tasks or required information. |
Platform alerts users and clients to required actions and outstanding tasks. | |
Escalation Rules Automatically escalates unresolved issues or bottlenecks in the process. |
No information available | |
SLA Management Tracks and enforces Service Level Agreements for task completion. |
No information available | |
Template Library Pre-built and customizable workflow, message, and document templates. |
No information available | |
Bulk Processing Capabilities Supports onboarding actions for multiple clients in a batch. |
Bulk onboarding actions and batch processing available via the platform. | |
Integration with Calendar Tools Synchronizes onboarding activities with calendar and scheduling platforms. |
No information available | |
Approval Chains Defines and automates multi-level approval flows. |
Automated multi-level approvals are mentioned in workflow customization details. |
Multi-factor Authentication Supports two or more authentication steps for all users. |
Multi-factor authentication described as part of platform security. | |
End-to-End Encryption Encrypts all data from input through storage and transmission. |
End-to-end encryption and data security referenced in compliance documentation. | |
Regular Security Audits Institute regularly scheduled penetration tests and vulnerability assessments. |
No information available | |
Threat Detection & Monitoring Detects and alerts to suspicious activity, login attempts, or data breaches. |
No information available | |
GDPR/CCPA Compliance Supports controls and features for privacy law compliance. |
Mentions support for GDPR and privacy compliance. | |
Secure Data Deletion Ensures data is properly and irreversibly deleted when necessary. |
No information available | |
Audit Logging Detailed logs of all data access and changes, available for investigation. |
Audit logging is part of regulatory audit and security controls. |
Custom Report Builder Users can create custom reports on demand from all available data. |
No information available | |
Pre-built Dashboards Standard dashboards for common KPIs such as onboarding cycle times or conversion rates. |
No information available | |
Real-Time Analytics Analytics and data visualization update immediately as new data arrives. |
No information available | |
Export to Excel/CSV/PDF Users can easily export reports and data for use in other tools or for compliance. |
No information available | |
Scheduling of Reports Automated scheduling and delivery of reports to specified recipients. |
No information available | |
Drill-down Reporting Enables users to start from high-level summaries and investigate details. |
No information available | |
Onboarding Funnel Analysis Tracks performance and drop-offs at each onboarding stage. |
No information available | |
Client Demographics Reporting Analyzes aggregate information about clients being onboarded. |
No information available |
Secure Messaging Enables encrypted, auditable communication between clients and staff. |
No information available | |
Task Assignment & Comments Users can assign tasks or add comments in context to onboarding items. |
Mentioned task assignment and comments to support operational workflows. | |
Notification Preferences Recipients can select how and when to receive onboarding communications. |
No information available | |
Team Collaboration Tools Built-in tools to enable advisor and operation team coordination. |
Team collaboration and coordination is supported according to the documentation. | |
Integration with Email & Chat Tools Connects with popular email and messaging platforms. |
No information available | |
Client Q&A Portal Clients ask questions or request support directly within the onboarding platform. |
No information available | |
Event Tracking Tracks all communication events and their timestamps. |
No information available |
Concurrent User Support Number of users who can operate on the platform simultaneously without degradation. |
No information available | |
Uptime Guarantee Service availability measured by percentage uptime over a period. |
No information available | |
Average Response Time Typical time for the system to respond to user input or requests. |
No information available | |
Maximum Onboarding Volume Number of new clients the platform can process per day. |
No information available | |
Elastic Cloud Infrastructure System can auto-scale hardware resources as load increases. |
Elastic, scalable infrastructure is explicitly noted for enterprise clients. | |
Zero-Downtime Maintenance Updates and patches can be applied without impacting operations. |
No information available |
24/7 Support Availability Round-the-clock technical and user support is available. |
No information available | |
Dedicated Account Manager Clients are assigned a vendor-side account manager for ongoing needs. |
No information available | |
Comprehensive Training Materials Access to up-to-date user guides, video tutorials, and FAQs. |
No information available | |
Live Training & Onboarding Sessions Vendor provides live sessions for new user onboarding. |
No information available | |
Service Level Agreement (SLA) Documented SLAs for response, resolution times, and uptime. |
No information available | |
Community Forum Online community for peer support and knowledge sharing. |
No information available | |
Product Roadmap Transparency Vendor shares future updates and allows feedback on product direction. |
No information available |
Transparent Fee Structure All pricing details and additional costs are clearly disclosed. |
No information available | |
Pay-As-You-Go Pricing Option Pricing based on actual usage or number of onboarded clients. |
No information available | |
Tiered Pricing Plans Multiple package tiers for firms of different sizes and needs. |
No information available | |
Free Trial or Pilot Program Offers a no-cost trial of the platform for evaluation. |
No information available | |
Discounts for Long-Term Contracts Allows cost savings through longer-term commitments. |
No information available |
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