Customizable client onboarding platform with KYC automation, identity verification, regulatory compliance, workflow management, and seamless integration with existing brokerage systems.
Digital platforms streamlining the account opening process, including KYC (Know Your Customer), AML (Anti-Money Laundering) checks, and documentation management.
More Client Onboarding Solutions
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Digital Account Application Allows clients to open accounts electronically through web or mobile platforms. |
Vendor describes electronic onboarding via web for brokerages. URL and documentation confirm digital account application. | |
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Progress Tracking Displays onboarding progress for clients and staff in real time. |
No information available | |
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Pre-filled Forms Automatically fills client forms with known or previously entered data. |
Solution offers autofill capabilities for client forms, enabling pre-filled forms using existing client and KYC data. | |
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Multi-language Support Provides onboarding platform in multiple languages. |
Documentation mentions support for multiple languages in onboarding workflow. | |
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Multi-currency Support Supports accounts across various currencies. |
Product supports multi-currency account onboarding for brokerage clients per solution overview. | |
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Customizable Workflows Allows configuration of onboarding steps and requirements per client type. |
Platform described as 'fully customizable' for workflows and client journeys. | |
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Branch/Channel Integration Supports initiation at branch, online, or hybrid channels. |
Solution supports both branch and digital/hybrid onboarding, as confirmed by GFT platform descriptions. | |
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Bulk Onboarding Enables onboarding of multiple clients in batch. |
Enables bulk onboarding for corporate clients and high-volume operations. | |
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Onboarding Time Average time to complete an account opening process. |
No information available | |
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Account Types Supported Different types of client accounts supported (e.g., individuals, corporates, trusts). |
No information available | |
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Referral Tracking Tracks referral sources and incentives in onboarding. |
No information available | |
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Cross-device Continuity Clients can start onboarding on one device and resume on another. |
Platform supports multi-channel, device-agnostic workflows, including resume from different devices. | |
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Error Validation & Guidance Automatically detects errors and provides in-form guidance. |
Solution highlights automated field checking and in-form validation for smoother onboarding. | |
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API Integration for CRM Connects onboarding process with existing client management systems. |
Lists API integration with major broker CRM systems in feature set. |
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Document Upload Allows clients to upload identification documents securely. |
Secure document upload and management is called out as an onboarding step for KYC. | |
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eKYC Integration Supports electronic KYC data sources for instant verification. |
Supports eKYC with instant verification over official registries and sources. | |
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Biometric Verification Uses selfie, face match or fingerprint for identity confirmation. |
Describes biometric authentication, including selfie and face ID match for remote verification. | |
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OCR Extraction Extracts data from documents using Optical Character Recognition. |
OCR data extraction from documents/KYC records mentioned in solution capabilities. | |
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Video KYC Supports client interviews or ID validation through video chat. |
No information available | |
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Sanctions & Watchlist Screening Screens client against global blacklists, sanctions and PEP lists. |
Global AML scanning, watchlist/sanction/PEP screening, confirmed by both documentation and solution briefs. | |
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Proof of Address Handling Verifies and stores client proof of address. |
Proof of address collection/verification supported as part of standard workflow. | |
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Auto-Fail/Flag Criteria Automatically flags or blocks applications with suspect information. |
Solution automatically flags applications with mismatches, risks, or regulatory hits. | |
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Name Matching Quality Level of accuracy in matching client names to watchlists. |
No information available | |
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Age Verification Checks client meets minimum age requirements. |
Checks and validates minimum legal age requirements per identity/KYC data. | |
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Source of Funds Collection Collects data on the origin of client funds. |
Source of funds questions and monitoring included in compliance module. | |
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Real-time KYC Decision Gives instant pass/fail approval for KYC checks. |
Real-time pass/fail approval for KYC is a highlighted benefit of the platform. | |
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KYC Reuse Frequency Allows reuse of existing KYC data for returning clients. |
Enables re-use of KYC records for repeat customers as supported in client journeys. | |
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Third-Party Verification Integration Integrates with external KYC, ID, or background-check providers. |
Described integrations with external KYC and ID verification providers. |
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Politically Exposed Persons (PEP) Screening Searches clients for PEP status using global lists. |
Politically Exposed Person (PEP) lookups are included in the global compliance screening. | |
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Transaction Pattern Analysis Analyzes historical client transactions for anomalies. |
Historical transaction pattern analysis for AML is referenced in regulatory compliance features. | |
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Adverse Media Screening Checks clients against negative media databases. |
Adverse media and news screening explicitly mentioned in KYC/AML documentation. | |
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Custom AML Rules Engine Supports creation and management of custom AML rules. |
Supports custom/bespoke anti-money laundering rules per institution needs. | |
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Dynamic Risk Scoring Assigns risk scores to clients based on profile attributes and behaviors. |
Dynamically assigns risk scores using all collected KYC and behavioral attributes. | |
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False Positive Rate The proportion of alerts triggered in error by AML screening. |
No information available | |
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Automated Suspicious Activity Report (SAR) Filing Generates and submits SARs automatically for relevant cases. |
No information available | |
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Continuous Monitoring Ongoing surveillance for suspicious patterns during and after onboarding. |
Continuous monitoring is a key part of the onboarding compliance engine. | |
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Regulatory Database Updates Frequency of updates to sanction, PEP, and watchlist sources. |
No information available | |
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Alert Escalation Workflow Automated workflows for timely escalation of AML alerts. |
No information available | |
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Audit Logging of AML Actions Keeps a secure, complete log of AML-related actions. |
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Geographic Risk Assessment Evaluates client risk based on country/jurisdiction. |
No information available | |
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Real-Time AML Checks Performs AML screening in real time during onboarding. |
Performs real-time AML checks during onboarding, as referenced in compliance documentation. | |
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AML Screening Coverage Number of countries/jurisdictions covered by AML screening. |
No information available |
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Secure Document Storage Stores client documents in secure, encrypted databases. |
All client documents are stored securely with encryption at rest. | |
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Drag-and-Drop Upload Allows clients to easily upload required documentation. |
Drag-and-drop upload UX for document submission is part of onboarding experience. | |
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Document Format Support Accepts a wide range of file types and sizes. |
Accepts a wide range of file formats for document uploads (PDF, JPEG, etc). | |
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Version Control Tracks changes and maintains history of document uploads. |
No information available | |
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Automated Document Expiry Alerts Notifies staff or clients when documents are out-of-date. |
Automated notifications/alerts for expiring documents available for staff and clients. | |
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In-Platform Documentation Checklist Guides clients to provide required documents for their account type. |
No information available | |
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Bulk Document Handling Processes multiple documents at once (e.g. corporate onboarding). |
Bulk document handling supported for corporate and institutional onboarding. | |
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Digital Signature Capture Supports electronic signature for contracts and agreements. |
Platform supports legally binding digital signatures as part of application processes. | |
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Data Extraction Automation Automates data capture from uploaded documents. |
Data extraction from uploaded documents is automated using OCR and AI. | |
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Document Retention Policy Automation Automates document deletion or archiving according to compliance policy. |
No information available | |
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Personal Data Masking Masks sensitive information on stored or displayed documents. |
Data masking capabilities available for sensitive information in stored documents. | |
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Document Validation Rate Proportion of documents automatically validated by the system. |
No information available | |
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Mobile Document Capture Enables document upload via mobile camera with cropping and enhancement. |
Mobile document capture is supported via in-app camera integration. | |
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Data Entry Field Validation Checks format and completeness of client-entered data. |
Field validation on client-entered data is mentioned as a platform feature. |
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Open API Availability Supports open RESTful APIs for custom integrations. |
Comprehensive open API support for third-party integrations is available per technical documentation. | |
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Core Banking Integration Links onboarding to core banking/brokerage systems for seamless account provisioning. |
Integration with core banking and brokerage systems is a cornerstone feature as per product briefs. | |
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Third-party Middleware Support Supports integration with middleware and other orchestration tools. |
Supports integration with third-party middleware and orchestration layers. | |
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KYC/AML Provider Connections Out-of-the-box connections to KYC and AML data/verification providers. |
Ready-to-use connections to KYC and AML providers mentioned in integration section. | |
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CRM Integration Synchronizes data with customer relationship management systems. |
CRM data synchronization/integration stated as one of key product integrations. | |
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eSignature Service Integration Built-in integrations with external e-signature providers. |
eSignature provider integrations supported, as well as proprietary digital signature. | |
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Real-Time Data Sync Pushes onboarding data in real time to connected systems. |
Real-time push of onboarding data via API/webhooks to other systems confirmed. | |
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Webhooks/Notifications Supports automated callbacks or notifications to external systems. |
Platform supports system event webhooks and custom notification integrations. | |
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SCIM/Directory Integration Supports enterprise identity directories for user sync and SSO. |
No information available | |
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SSO/SAML Authentication Enables single sign-on for advisors and staff. |
Single sign-on (SAML, OAuth) supported for internal and external users. | |
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Data Import/Export Tools Allows bulk migration into/out of the onboarding system. |
Bulk migration and import/export tools described in platform documentation. | |
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Custom Web Portal Widgets Embeddable onboarding components into external portals. |
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Integration Throughput Number of API calls or integration operations supported per second. |
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Event-Driven Workflow Triggers Support for automating workflows based on system events. |
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Responsive Web Design Optimized for desktop, tablet, and smartphone viewing. |
Responsive web design confirmed in both product screenshots and description. | |
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Accessibility Compliance Adheres to WCAG or other accessibility standards (e.g., screen reader support). |
No information available | |
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Guided Walkthroughs Provides dynamic, step-by-step onboarding assistance. |
Guided onboarding process with step-by-step walkthroughs mentioned as client UX feature. | |
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Live Chat Support Integration Embedded chat functionality for real-time support. |
Live chat integration and real-time client support are available modules. | |
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Personalized Client Dashboards Custom onboarding status and document request views. |
No information available | |
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Task Reminders Automated onboarding reminders via email/SMS/in-app alerts. |
Automated reminders for incomplete tasks (email, SMS, in-app alerts) described in workflow features. | |
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Satisfaction Feedback Collection Built-in tools to survey client experience and collect feedback. |
Built-in feedback collection tools mentioned as a means to improve onboarding. | |
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Multi-Lingual Forms Forms available in several languages for client comfort. |
Multi-lingual forms are supported; multiple client languages referenced in documentation. | |
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Progress Save and Resume Clients can pause and resume onboarding without data loss. |
Save-and-resume progress is supported as part of client-centric workflow. | |
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Average User Steps to Completion Average number of screens/entries required for onboarding completion. |
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Mobile App Availability Onboarding can be completed through a iOS/Android app. |
Dedicated mobile app is available and onboarding can be fully completed via app. | |
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PDF Generation of Completed Applications Produces client-ready downloadable/printable PDFs post-onboarding. |
PDF generation for application download is supported and described on brochure. | |
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Session Timeout Handling Manages long or abandoned sessions with appropriate alerts. |
Platform manages session timeouts and provides user-friendly alerts. | |
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Dark Mode User interface supports dark/light visual themes. |
No information available |
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Regulatory Rule Engine Configurable logic for jurisdiction-specific account opening requirements. |
Configurable rules engine for different regulatory jurisdictions is listed as core compliance feature. | |
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Audit Trail Comprehensive logs of all significant onboarding actions and changes. |
Audit trail for all onboarding and changes highlighted in compliance features. | |
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GDPR/CCPA Compliance Tools Supports compliance with data privacy and protection regulations. |
Solution supports GDPR, CCPA, and global privacy regulation through built-in tools. | |
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Reporting to Regulators Automated and scheduled submission of required regulatory reports. |
Automated and scheduled regulatory reporting is supported. | |
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Retention Policy Configuration Flexible setup of data/document retention as per regulation. |
Platform supports configuration of document and data retention policies. | |
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Consent Management Records and manages client consent for data processing. |
Consent management and record for client data processing highlighted in privacy section. | |
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Multi-jurisdiction Support Adapts onboarding for multiple countries’ legal requirements. |
Multi-jurisdiction onboarding and compliance adaptation are supported. | |
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Role-based Access Controls Defines staff authority levels by account/role. |
Role-based authorization and access defined for all onboarding users. | |
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Sanctions List Auto-Update Frequency Frequency of automatic updates for regulatory lists. |
No information available | |
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Privacy Notice Customization Allows custom messaging and documentation of privacy policies. |
Product allows for customization of privacy policies and legal communication. | |
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Real-time RegTech Updates Automatic updates for new compliance policies and rules. |
RegTech and regulatory updates are delivered dynamically to keep workflows current. | |
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Encrypted Data Transmission All data transfer encrypted end-to-end. |
End-to-end encryption for all transmitted data is described in platform security site. | |
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Compliance Dashboard Centralized overview of ongoing compliance metrics/status. |
Dashboard for compliance monitoring and audits featured in admin portal overview. | |
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Exception Management Workflows for managing regulatory exceptions and overrides. |
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Rule-based Task Assignment Automatically assigns onboarding steps to staff based on logic. |
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Automated Approval Routing Forwards cases through approval chains per requirements. |
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Escalation Triggers Automatic escalation of pending or failed onboarding cases. |
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Workflow Visualization Graphical dashboards showing process flows and bottlenecks. |
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Event-Driven Notifications Automated alerts for status changes or required actions. |
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Bulk Processing Capacity Maximum number of onboarding cases handled simultaneously. |
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Custom Task Types Ability to introduce new types or categories of onboarding work. |
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Parallel Task Execution Supports concurrent processing of independent tasks. |
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Automated Data Validation Checks data for accuracy before moving to the next step. |
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SLAs and Turnaround Time Tracking Tracks time to completion of each step versus service targets. |
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Task Completion Analytics Reports on task status, rates, and completion times. |
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Self-Service Process Initiation Allows clients to initiate processes without staff involvement. |
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Custom Process Templates Library of reusable workflow templates. |
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Process Exception Handling Rate Proportion of tasks completed with human intervention. |
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Real-time Reporting Instant access to live onboarding metrics. |
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Onboarding Funnel Analytics Tracks conversion, drop-off, and completion rates. |
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Custom BI Report Builder Drag-and-drop/dashboard-style report and analytics builder. |
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Audit-Ready Logs Maintains audit logs for all major actions/events. |
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Automated Exception Reports Scheduled exception/outlier detection and reporting. |
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Export to Excel/CSV/PDF Exports all analytics and records to standard formats. |
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Alert Threshold Customization Set custom thresholds for real-time alerts or reports. |
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Historical Data Retention Duration Period for which analytics data is stored for review/reporting. |
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Custom Dashboard Widgets Configurable widgets to add/remove analytics on dashboards. |
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Automated Compliance Reporting Generates regulatory reports automatically from onboarding data. |
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Team Performance Metrics Compares staff/team onboarding rates and efficiency. |
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Conversion Rate Tracking Tracks percentage of started-to-completed onboardings. |
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Time to Approval Measures average time from submission to approval. |
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Error/Issue Logging Automatically logs operational issues or errors for review. |
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AES-256 Encryption Industry-standard encryption for data at rest and in transit. |
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Multi-factor Authentication (MFA) Requires users to authenticate with multiple credentials. |
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Penetration Testing Frequency Frequency of external independent penetration test audits. |
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Vulnerability Scanning Regular scans for known vulnerabilities in the application. |
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Data Loss Prevention Features Automated detection and blocking of unauthorized data exfiltration. |
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SSO/OAuth Support Supports single sign-on and OAuth credentials. |
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ISO 27001/SOC 2 Compliance Certified with or conforms to major international security standards. |
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Activity & Access Monitoring Monitors and logs all access attempts and activity. |
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User Access Reviews Scheduled auditing of user permissions and access. |
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Secure Download/Print Controls Restricts and audits downloads or prints of sensitive documents. |
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Field-level Data Encryption Sensitive fields (e.g., SSN, passport number) encrypted individually. |
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Client-side Encryption Encryption applied before data leaves end-user devices. |
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Data Breach Notification Automation Automates regulatory and client notification in the event of a breach. |
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Secure Data Wipe Supports secure deletion of client data and documents. |
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Concurrent User Capacity Maximum number of users supported at once. |
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System Uptime SLA Guaranteed percentage of system operational time. |
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Onboarding Throughput Number of onboarding applications processed per hour. |
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Geographically Redundant Hosting Supports data center redundancy in multiple regions. |
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Automated Load Balancing Distributes workloads for high performance. |
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Cloud Native Architecture Built using scalable, cloud infrastructure. |
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Zero Downtime Maintenance Capability Upgrades and patches without taking platform offline. |
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Performance Monitoring Dashboards Live metrics such as response time and error rates. |
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Queueing and Autoscaling Automatic scaling based on demand, with queueing for excess load. |
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Disaster Recovery RTO/RPO Maximum Recovery Time/Point Objectives after a disaster. |
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API Rate Limiting Configurable limits for external integrations to maintain performance. |
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Processing Latency Average time to process a single onboarding application. |
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Outage Notification Speed Time taken to notify stakeholders of platform outages. |
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Data Partitioning/Segmentation Allows isolation of data for business lines or legal entities. |
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24/7 Client & Staff Support Around-the-clock vendor support for technical and procedural queries. |
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Dedicated Account Manager Named relationship manager for the brokerage firm. |
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Custom Implementation Services Availability of professional services for onboarding rollout. |
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Online Knowledge Base Comprehensive self-help and learning materials. |
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End-User Training Delivery Structured client or staff onboarding training programs. |
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SLA for Incident Resolution Guaranteed maximum vendor response times for incidents. |
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Product Update Roadmap Published and transparent release roadmap for clients. |
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Custom Feature Request Channels Clients can submit and track requests for new features. |
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Release Notes & Changelog Access Proactive communication of new/enhanced features. |
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Service Health Monitoring Portal Live status and incident tracking for the platform. |
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Escalation Matrix for Support Documented escalation path for unresolved support issues. |
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Multi-Channel Support (email/phone/chat) Support delivered over several communication channels. |
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Annual Review Meetings Scheduled business/technical review with vendor. |
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Third-Party Audit Availability Audit reports and certifications available to clients. |
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