at Financial Technnology Year
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Domo for Financial Services from Domo
Cloud-native platform, real-time dashboards, self-service analytics, data integration capabilities, mobile analytics, risk management tools, customer profitability analysis, financial performance tracking, and pre-built connectors for financial data sources.
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Data Integration & Connectivity
(8 Yes /8 Known /11 Possible features)
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Multi-source Data Connections Ability to connect to a wide range of data sources (databases, files, APIs, etc.) simultaneously. |
Domo advertises pre-built connectors for a wide range of data sources as standard functionality. | |
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Banking Core System Integration Native connectors for popular core banking systems (e.g., Temenos, Finacle, FIS, etc.). |
Domo provides integration APIs and select core banking connectors through its marketplace. | |
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Real-Time Data Synchronization Support for real-time data updates and streaming ingestion. |
Real-time dashboards and streaming data features are highlighted, which require real-time data synchronization. | |
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ETL/ELT Support Built-in Extract, Transform, Load/Extract, Load, Transform processes for preparing data. |
Domo supports ETL/ELT workflows natively via Domo DataFlows. | |
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Data Blending Allow combining data from multiple sources for unified analysis. |
Blending and combining data from multiple sources is called out in Domo's analytics stack. | |
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API Data Fetch Rate Maximum rate at which data can be fetched from APIs. |
No information available | |
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Batch Data Processing Capacity Volume of batch data pipeline processing. |
No information available | |
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Custom Connector Development Allows custom connectors for unique data sources. |
Custom connector toolkit is available for unique and proprietary sources. | |
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Data Format Support Range of supported data types/formats (CSV, XML, JSON, Parquet, etc.). |
No information available | |
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Scheduling Data Updates Ability to schedule automated data refresh intervals. |
Domo allows scheduled data refresh via its interface. | |
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On-premises and Cloud Connectivity Supports both on-premises and cloud-hosted data connections. |
Domo offers connectors for both on-premise and cloud data storage/services. |
Data Governance & Security
(9 Yes /9 Known /11 Possible features)
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Role-Based Access Control (RBAC) Allow fine-grained user access management based on roles. |
Role-based access control is included in Domo's security features. | |
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Data Encryption at Rest/In Transit Encrypts all sensitive data during storage and transmission. |
Domo provides both at-rest and in-transit encryption. | |
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Audit Logging Records all user activity for compliance and traceability. |
Audit logs are a standard security feature per Domo documentation. | |
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GDPR/CCPA Compliance Built-in features to comply with privacy regulations. |
Domo supports GDPR and CCPA compliance as stated on its trust & privacy pages. | |
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Data Lineage Tracking Ability to trace the origin and transformation history of data. |
Domo offers data lineage visualization and logging. | |
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PII Data Masking Automatically masks sensitive personally identifiable information. |
PII masking and redaction available for regulated industries. | |
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Single Sign-On (SSO) Integration with enterprise authentication (e.g., SAML, LDAP, Active Directory). |
Single sign-on integrations with SAML, LDAP and Active Directory are supported. | |
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Multi-factor Authentication (MFA) Requires extra layer of security for platform access. |
Multi-factor authentication supported for user access security. | |
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Retention Policy Management Automated controls for enforcing data retention/deletion policies. |
No information available | |
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User Permissions Granularity Level of detail for restricting access to platform features/data. |
No information available | |
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Automated Compliance Reporting Automated generation of compliance audit reports. |
Automated compliance reporting is available on the platform. |
Analytics & Reporting
(8 Yes /8 Known /11 Possible features)
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Self-service Analytics Enable non-technical users to create queries and generate insights. |
Domo's self-service analytics and dashboard creation capabilities are core to its positioning. | |
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Ad Hoc Reporting Ability for users to create custom reports on demand. |
'Ad hoc reporting' is promoted as a key feature for business users. | |
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Scheduled & Automated Reporting Support for automatic, timed report generation and delivery. |
Automated/scheduled reporting possible via report scheduler and subscriptions. | |
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Interactive Dashboards Customizable dashboards with interactive filters and drill-downs. |
Interactive dashboards with filtering and drill-down are explicitly shown in Domo demos. | |
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Data Visualization Gallery Number of available chart/visualization types. |
No information available | |
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Geo-spatial Analytics Provides geo-mapping and spatial analysis features (e.g., for branch performance). |
No information available | |
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KPI Tracking Preset and custom banking KPIs (e.g., NIM, RoE, LCR). |
KPI tracking for standard and custom metrics is a core Domo feature used for financial performance monitoring. | |
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Drill-through Analysis Ability to click through summary data down to transaction detail. |
Drill-through abilities are built into Domo's dashboard framework. | |
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Embedded Analytics Can embed reports/charts in other banking applications or portals. |
Embedded analytics (embedding dashboards and charts) are available for integration in other business portals. | |
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Data Export Options Allows exporting reports to multiple formats (Excel, PDF, CSV, etc.). |
No information available | |
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Alert & Notification Triggers Define conditions to alert users of anomalies or events. |
Domo offers alerts and notification trigger logic for users. |
Artificial Intelligence & Machine Learning
(3 Yes /5 Known /11 Possible features)
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Integrated ML/AI Engines Native capabilities for building, training, and deploying models within the platform. |
Not as far as we are aware.* Native ML/AI is limited to simple R/Python scripting and not full model building in the core product. | |
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Pre-built Banking Models Library of ready-to-use models for fraud, churn, credit risk, etc. |
No information available | |
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Model Training Speed Measured throughput for ML model training. |
No information available | |
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AutoML Automated machine learning workflows for non-expert users. |
No information available | |
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Real-Time Scoring Deploys models to score transactions or events as they occur. |
Not as far as we are aware.* While Domo supports some real-time analytics, it does not natively deploy ML models for streaming real-time scoring. | |
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Explainable AI (XAI) Tools for interpreting model outcomes and increasing regulatory trust. |
No information available | |
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Integration with Python/R Notebooks Enable data scientists to work directly within programming notebooks. |
Integration with Jupyter Notebooks and R available via connector/app marketplace. | |
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Model Ops (Monitoring and Retraining) Features for monitoring models in production and retraining as needed. |
No information available | |
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Anomaly Detection Automated detection of unusual activity (transactions, logins, etc.). |
Anomaly detection is available as a prebuilt app in Domo Appstore. | |
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Natural Language Processing (NLP) Supports NLP for sentiment or document analysis. |
Domo offers text analytics and sentiment analysis modules using NLP. | |
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Number of Supported Algorithms Count of out-of-the-box ML/AI algorithms offered. |
No information available |
Collaboration & Sharing
(6 Yes /6 Known /10 Possible features)
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In-platform Commenting Users can comment/tag colleagues on reports/dashboards. |
Users can comment or tag others directly on cards and dashboards. | |
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Role-based Content Sharing Granular controls for sharing analytics content with specific users/groups. |
Role-based content sharing is included in the governance model. | |
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Version Control Track versions and changes to dashboards or data models. |
No information available | |
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Notification System Alerts users with updates or shared content. |
Notification system for alerts and workflow actions is built-in. | |
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Export/Publish to External Channels Publish insights/reports to email, portals, or business apps. |
Export/publish to email, download, and app integrations is standard. | |
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Collaboration Workspace Shared spaces for cross-team analytics project work. |
Domo provides shared workspace capabilities for teams. | |
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Audit Trail on Shared Assets Tracks who accesses or modifies shared analytics assets. |
No information available | |
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Concurrent User Limit Maximum number of users who can collaborate concurrently. |
No information available | |
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Personalized Content Feeds User-customized feeds for relevant insights/notifications. |
No information available | |
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Integration with Corporate Communication Tools Slack, Teams, or email integration for sharing notifications. |
Integration with Slack, Teams, and email is available through connectors. |
Scalability & Performance
(7 Yes /7 Known /10 Possible features)
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Maximum Data Volume Supported The data size the platform can efficiently process. |
No information available | |
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Concurrent User Support Maximum number of analytics users supported at once. |
No information available | |
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Query Response Time Median time to return results for standard queries. |
No information available | |
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Elastic Scaling Automated system resources scaling up/down based on load. |
Elastic scaling is a key benefit of Domo's cloud-native design. | |
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Cloud-native Architecture Built to run natively on cloud platforms for maximum scale. |
Domo is natively built for the cloud. | |
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High Availability Redundancy and failover support for mission-critical analytics. |
Domo boasts high-availability with failover as part of its cloud offering. | |
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Data Partitioning Support for dividing data sets for distributed processing. |
Domo enables distributed processing and partitioning for scalability. | |
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Multi-tenancy Single platform instance supports multiple organizations/business units securely. |
Domo supports multi-tenancy for business units, clients, or brands. | |
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Distributed Computing Support Harnesses cluster computing for faster processing. |
Underlying architecture supports distributed/clustered computing. | |
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Workload Isolation Separates analytic workloads (e.g., test vs. production). |
Workload isolation (e.g. sandbox vs. production) delivered via governance settings. |
User Experience & Usability
(9 Yes /9 Known /10 Possible features)
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No-code/Low-code Analytics Allows users to build reports/dashboards without advanced coding. |
No-code/low-code dashboard/report builder is a primary value point. | |
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Mobile Accessibility Analytics accessible on mobile devices (responsive web or app). |
Domo's platform is fully responsive; there are also dedicated mobile apps. | |
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Customizable Dashboards Users can tailor dashboards to their preferences. |
Users can create and save personalized/custom dashboards. | |
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Personalized Analytics Platform adapts to users’ roles, preferences, or historical behavior. |
Personalized analytics offered; platform customizes experience by user profile. | |
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Onboarding & Guided Tutorials In-app guidance and training to speed up user adoption. |
Onboarding flows and in-app tutorials exist for user enablement. | |
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Accessibility Compliance (WCAG) Meets standards for users with disabilities. |
Domo accessibility and WCAG compliance noted in documentation. | |
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Multi-language Support Platform available in user’s preferred language. |
Interface supports multiple languages. | |
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Feedback/Support Widgets In-platform mechanism to contact support or send feedback. |
Domo has integrated support widgets for support and feedback. | |
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Custom Theme Support Ability to configure platform colors, fonts, and layout. |
Custom theming is supported for branding and personalization. | |
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User Satisfaction Score Aggregate user feedback regarding usability. |
No information available |
Deployment & IT Management
(5 Yes /5 Known /10 Possible features)
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Deployment Models Available on-premises, private cloud, public cloud, or hybrid. |
No information available | |
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Automated Updates Automatic patches/updates delivered by the vendor. |
Domo delivers automated updates for its SaaS platform. | |
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Containerization Support Deployable using containers (e.g., Docker, Kubernetes). |
Domo provides containerized deployment options for some enterprise clients. | |
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API Access for Administration Admin controls can be automated via API. |
No information available | |
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Backup & Disaster Recovery Automated backups and recovery testing features. |
Backup and DR solutions are mentioned as part of Domo's cloud operations. | |
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Custom Domain & Branding Banks can apply their logo, business domain, and UI colors. |
Domo allows white-labeling including domain and theming for enterprise clients. | |
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Service Level Agreement (SLA) Availability Guaranteed uptime from platform vendors. |
No information available | |
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Multi-instance Support Separate instances for dev, staging, and production. |
Multi-instance (dev/staging/prod) support is referenced for enterprises as Domo best practice. | |
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Automated User Provisioning Integrates with HR or IT systems for onboarding/offboarding. |
No information available | |
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Change Management Tools Integrated tools for managing platform changes and rollback. |
No information available |
Integration & Extensibility
(6 Yes /6 Known /10 Possible features)
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Open APIs Well-documented APIs for pushing/pulling data and metadata. |
Strong open API support highlighted in documentation and developer portal. | |
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SDKs and Developer Tools Software development kits in major programming languages. |
SDKs and developer tools for multiple languages (Python, Java, etc.) are available. | |
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Marketplace for Add-ons Ecosystem for third-party or in-house extensions. |
Appstore/marketplace supports third-party and in-house extensions. | |
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Web Hooks/Event Triggers Can respond to platform or data events for integration. |
Web hooks and event trigger actions are present for workflow/integration. | |
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Custom Widget Support Ability to add bespoke visual components to dashboards. |
Custom visual widget development is possible on dashboards. | |
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Integration with BI/Analytics Standards Support for OData, JDBC, ODBC, or other analytics standards. |
Connects with standards such as ODBC/JDBC; OData supported via extensions. | |
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Reporting API Throughput Speed of exporting reports via API. |
No information available | |
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Webhook Latency Average time to trigger and deliver an event. |
No information available | |
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Integration Templates Pre-built integrations to common banking or fintech applications. |
No information available | |
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Data Federation Allows querying/discovery across federated sources. |
No information available |
Compliance & Regulatory Support
(3 Yes /3 Known /10 Possible features)
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Banking Regulatory Templates Pre-made formats for standard banking regulatory submissions. |
No information available | |
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Automated Report Archiving Archive regulatory reports on a scheduled basis. |
No information available | |
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Change Logs for Regulated Reports Track and archive changes to all regulatory submissions. |
No information available | |
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Application-level Auditing Event-level logging of user interaction with regulatory reports. |
No information available | |
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Localization (Jurisdiction Support) Ability to adapt to various legal/accounting frameworks. |
Domo is used globally, supporting multiple legal frameworks and localizations. | |
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e-Signature Support Digitally sign regulatory reports as per local frameworks. |
No information available | |
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Regulatory Change Management Update content automatically as regulations change. |
No information available | |
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Automated Report Validation Validate submissions against regulatory business rules. |
Reports can be validated against business rules through Domo Workbench or ETL functions. | |
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Data Residency Controls Configure where banking data is stored/processed geographically. |
Domo provides data residency configuration for cloud data hosting locations. | |
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Sanctions and Watchlist Monitoring Tools to analyze and report against global financial watchlists. |
No information available |
Support, Training, and Service
(7 Yes /7 Known /10 Possible features)
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24/7 Support Availability Vendor provides ‘always-on’ support for critical functions. |
24/7 premium support is available for enterprise and financial services customers. | |
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Dedicated Banking CSM Customer Success Manager specialized in banking analytics. |
Domo offers banking-focused CSMs as part of vertical offerings (per industry page). | |
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Vendor Response Time Average time to first contact from support. |
No information available | |
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Certified Training Programs Official learning tracks for business and technical users. |
Certified training and e-learning for users and admins available. | |
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On-Demand Knowledge Base Extensive, searchable database of help articles and FAQs. |
On-demand knowledge base available publicly as well as in-platform. | |
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Community Forums User-to-user forums for troubleshooting and ideas. |
Domo's online community supports peer-to-peer support and ideation. | |
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Implementation Accelerators Templates/frameworks to speed initial implementation. |
No information available | |
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Service Management Portal Online management of support tickets and SLAs. |
Service management portal for support tickets is part of the SaaS suite. | |
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Third-party Implementation Partner Ecosystem Availability of certified partners for platform rollout. |
Domo partners with certified implementers for financial industry rollouts. | |
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Account Health Reviews Regular check-ins and performance reviews by the vendor. |
No information available |
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