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Integrated backup and recovery; disaster recovery orchestration; ransomware protection and recovery; comprehensive compliance reporting; financial data governance; secure recovery of sensitive pension fund information; granular recovery capabilities.
Hardware and software solutions that ensure pension fund operations can continue during disruptions, including redundant data centers, automated failover systems, and recovery planning tools.
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Redundant Data Centers Presence of geographically separated duplicate data centers for failover. |
Commvault operates across multiple data centers to ensure failover and availability as stated in technical documentation. | |
Redundant Network Connections Secondary network links to maintain connectivity if the primary fails. |
Redundant networking is a common feature in enterprise-grade disaster recovery products like Commvault, supported by their published architecture designs. | |
Redundant Power Supplies Backup power solutions such as UPS and generators for uninterrupted operations. |
Redundant power is standard for datacenter-centric solutions, including those referenced in Commvault's infrastructure solution documents. | |
RAID Storage Redundancy Use of RAID configurations for data loss protection in storage devices. |
Commvault supports RAID storage redundancy as part of best practice configurations for storage resiliency. | |
Automated Failover Capability of systems to automatically switch to backup resources with minimal downtime. |
Automated failover is a core aspect of Commvault DR orchestration (see product site). | |
Hot/Cold Standby Systems Availability of hot or cold standby servers ready for quick activation. |
Product notes mention hot standby support and recovery, indicating hot/cold standby is available. | |
Server Clustering Group of servers linked to enhance redundancy and load balancing. |
No information available | |
Disaster Recovery as a Service (DRaaS) Integration Integration with cloud-based DR solutions for rapid failover. |
Commvault integrates with multiple DRaaS/cloud services (e.g., AWS, Azure) for disaster recovery. | |
Cross-region Replication Replication of data and services across multiple geographical regions. |
Cross-region replication is clearly described in product documentation under multi-site support. | |
Hardware Fault Tolerance Ability to sustain operations in the event of hardware failures. |
Hardware fault tolerance is provided directly and/or via underlying infrastructure, as described in DR guides. | |
Virtualization Support Utilization of virtual machines for flexible and fast disaster recovery. |
Virtualization support: Commvault supports VMware, Hyper-V, Azure, AWS, etc. | |
Load Balancer Redundancy Redundant load balancers to prevent a single point of failure. |
Redundant load balancer support is implied for large-scale DR platforms like Commvault Complete Data Protection. | |
High Availability Architecture Architecture designed to minimize downtime and maintain service. |
High availability is an explicit part of Commvault DR solution. | |
Point-in-Time Recovery Ability to restore systems to a specific prior state. |
Commvault supports granular, point-in-time recovery at file and system level. |
Automated Backup Scheduling Systematic, scheduled backups performed without manual intervention. |
Automated backup scheduling is a foundational feature in Commvault. | |
Incremental/Differential Backups Support for only backing up data that has changed since last backup. |
Incremental/differential backups are supported for storage efficiency. | |
Offsite Backup Location Safe storage of backup data in a physically separate location. |
Multiple offsite backup location options (cloud and on-prem) are natively supported. | |
Backup Frequency How often backups are performed. |
No information available | |
Backup Retention Policy Management Definition and enforcement of rules for how long backups are kept. |
Configurable retention policies are integral to Commvault platform. | |
Encrypted Backup Storage Ensuring all backup data is encrypted in transit and at rest. |
Encrypted backup storage is supported (at rest/in transit). | |
Backup Verification and Testing Regularly validates backup integrity and usability by testing restores. |
Backup verification and restore testing are supported and described in documentation. | |
Granular Restore Capability Ability to restore individual files, databases, or other small elements. |
Granular restore to file/object/database level is a selling point. | |
Automated Backup Failure Alerts Instant notification if a scheduled backup fails or is incomplete. |
Commvault provides alerts on failed or incomplete backups automatically. | |
Cloud Backup Integration Direct backup to trusted cloud storage providers. |
Product natively integrates with multiple clouds for backup targets. | |
Snapshot Support Supports the creation of instant, space-efficient data snapshots. |
Snapshot support (native/integrated) is present as part of instant recovery. | |
Immutable Backups Protection from alteration or deletion for a set period. |
Commvault supports immutable backups for ransomware protection. | |
Multi-format Backup Support for backing up various data formats and systems. |
Multi-format backup (file, DB, VM, SaaS, etc.) is supported. |
Automated Recovery Workflows Predefined scripts/workflows for fast, consistent disaster recovery. |
DR orchestration includes automated recovery workflow scripting. | |
Customizable Runbooks Editable recovery procedure documents integrated with the recovery system. |
Customizable runbooks and workflow templates available. | |
Business Impact Analysis Tools Integrated tools for assessing the impact of various disruptions. |
Business impact analysis tools are included within Commvault Activate and orchestration. | |
Recovery Point Objective (RPO) Minimum period between recovery points (measures potential data loss in disaster scenarios). |
No information available | |
Recovery Time Objective (RTO) Maximum acceptable downtime for restoring operations. |
No information available | |
Automated DR Plan Testing Ability to automatically run and validate recovery plans on a scheduled basis. |
Automated DR test runs can be scheduled and validated. | |
Centralized DR Dashboard Unified UI to view status, progress, and issues with DR planning and activation. |
Centralized dashboard for DR status and activity is available in UI. | |
Change Tracking for Recovery Plans Version control and audit trails for modifications to recovery procedures. |
Change tracking and audit trails for DR plans are present for compliance. | |
Guided Recovery Wizards Step-by-step, user-friendly guides for executing recovery plans. |
Step-by-step guided wizards provided for recoveries. | |
Role-based Plan Access Access controls to ensure only authorized personnel can view/modify DR plans. |
Role-based access for DR plans as part of RBAC features. | |
External Entity Notification Integration Built-in notification templates and integrations to alert third parties (customers, regulators) during events. |
No information available | |
Compliance Reporting for DR Plans Automated reports to validate compliance with regulatory standards. |
Automated compliance and audit reports are stated under compliance reporting. |
Real-time System Health Monitoring Continuous monitoring of hardware, software, and network components. |
System health and monitoring are integrated in the solution. | |
Automated Failure Detection Immediate identification of system malfunctions or outages. |
Automated failure detection with alerting is provided (system monitoring). | |
Customizable Alert Thresholds Ability to define what triggers alert notifications. |
Customizable thresholds for alerting are available in backup/DR management UI. | |
Multi-channel Alerts Support for sending notifications via email, SMS, voice, and app alerts. |
Alerts can be sent via multiple channels (email, dashboard, etc.). | |
Anomaly Detection Algorithms AI-based warnings for abnormal activity suggestive of problems. |
No information available | |
Automated Escalation Policies Rules for escalating incidents to higher levels as needed over time. |
Automated incident escalation/workflow rules are supported. | |
Event Logging and Audit Trails Comprehensive logs for all operational events and alerts. |
Event logs and comprehensive audit trails are a compliance feature. | |
Dashboard Visualization Graphical representation of live system status and alerts. |
Visualization/dashboards are major parts of Commvault Command Center. | |
Health-check Scheduling Routine tests of all key system components. |
Scheduled health-checks of all components supported. | |
Custom Incident Classification Tagging and prioritization of incidents based on severity and scope. |
No information available | |
Historical Uptime Reporting Statistics on uptime and outage events over time. |
Uptime and outage reporting is available in Commvault reporting features. |
Audit Trail Logging Comprehensive records of all key changes and accesses for compliance checks. |
Audit trail logging for compliance is included. | |
Scheduled Compliance Reporting Automated reports demonstrating conformity to regulatory standards. |
Scheduled regulatory/compliance reports can be generated. | |
Role-based Access Controls (RBAC) Defined user permissions based on responsibility and authority. |
RBAC (role-based access control) is a core feature. | |
Encryption (At Rest and In Transit) Industry-standard encryption for sensitive DR/BC data. |
Encryption for DR/BC data at rest and in transit. | |
Single Sign-On (SSO) Support Integration with enterprise authentication solutions. |
Single sign-on (SSO) with enterprise directories supported. | |
Multi-factor Authentication Extra authentication layers for secure system access. |
Multi-factor authentication is supported for user logins. | |
Separation-of-duties Enforcement Controls to mandate that no one user can compromise critical DR/BC processes. |
No information available | |
Retention Policy Enforcement Automated enforcement of document/data retention policies for compliance. |
Retention/enforcement is configurable and part of compliance. | |
Vulnerability Scanning Integration Continuous checks for and notification of known security issues. |
Commvault integrates with third-party vulnerability scanning tools. | |
Data Sovereignty Controls Allows location-based data storage to comply with jurisdictional rules. |
Data sovereignty controls are offered for regulated industries and geographies. | |
Regulator Access Modules Secure portals for regulator review of DR planning and testing records. |
No information available |
Granular Permission Levels Multiple, clearly defined user permission tiers. |
The system provides granular permission assignments. | |
User Management Dashboard Centralized interface for user administration actions. |
Centralized user management dashboard provided. | |
Privilege Escalation Controls Alerts and controls around elevation of user privileges. |
No information available | |
User Activity Monitoring Tracking and monitoring of user actions within the system. |
User activity audit and monitoring is supported. | |
Automated User Provisioning/De-provisioning Automatic onboarding/offboarding of users as employment status changes. |
Automated user provisioning is supported via enterprise directory integrations. | |
Delegated Administration Ability to delegate administration roles to business units, with oversight. |
No information available | |
User Access Reviews Periodic, automated reviews of permission appropriateness. |
Automated and periodic access review is supported. | |
Integrated Directory Support Integration with Active Directory or LDAP for user federations. |
Directory integration (LDAP/AD) is supported. | |
Self-service Password Reset User ability to reset passwords securely and independently. |
Self-service password reset available in web console. | |
Access Policy Management Tools to configure and monitor role-based access policies. |
Access policy management available in RBAC/permission settings. |
Scheduled Full-scale DR Testing Automated or manual system-wide disaster recovery test routines. |
Comprehensive disaster recovery testing (scheduled) is a key feature. | |
Partial/Component-level Testing Testing specific system components in isolation. |
Partial/component testing documented as part of DR plan validation. | |
Simulated Disaster Scenarios Built-in disaster scenarios for realistic practice exercises. |
Simulated disaster scenarios are included for exercise/testing. | |
Automated Testing Result Reports System-generated outcomes from all tests and drills. |
Automated test result reporting featured in Commvault reports. | |
Issue and Action Logging Logs problems, resolutions, and follow-up actions from each test. |
Issue/action/follow-up logs maintained during DR tests. | |
Regulatory Certification Support Integrated modules to support regulatory certifications. |
Product designed for regulatory certification—SOC, GDPR, etc. | |
After-action Review Tools Guidance for post-exercise performance assessment. |
After-action review and improvement tools available. | |
Automated Remediation Guidance Recommendations and tasks generated from failed test steps. |
No information available | |
Drill Frequency Configuration Supports defining how often regular testing should occur. |
No information available | |
Test Impact Simulation Simulation capability to quantify impacts of disruption without executing full tests. |
Impact simulation with reporting is part of Commvault's DR exercises. |
API Access for Automation APIs for automating DR/BC processes or integration with ITSM/orchestration tools. |
APIs are available for workflow automation and integration. | |
Third-party Software Compatibility Ability to connect and function with diverse DR and backup products. |
Third-party software compatibility is supported (integration ecosystem). | |
Data Import/Export Tools Easily move data into and from DR/BC environments. |
Data import/export tools are present for hybrid/migration/disaster processes. | |
Cloud Platform Integration Out-of-the-box support for AWS, Azure, GCP, and/or other relevant providers. |
Integrates with AWS, Azure, GCP and other public clouds. | |
ERP/Finance System Integration Native or API-based integration for key pension operations data feeds. |
ERP/Finance system integration available via API. | |
Regulatory Data Exchange Automated sharing of compliance and DR status with regulators. |
No information available | |
Directory Services Integration Connection to organizational directory and access services. |
Directory services integration supported. | |
Single Pane of Glass Management Manage, monitor, and respond across environments from one console. |
Single pane-of-glass management available via Command Center. | |
Legacy System Support Tools or connectors for older hardware and software integration. |
Legacy system support is provided using extensive agent ecosystem and connectors. | |
Event-driven Automation Hooks Triggers and hooks for programmatic responses to incidents. |
No information available |
Intuitive User Interface Simple, user-friendly layout minimizing operator error. |
Commvault UI is designed to be simple and user friendly. | |
Accessible Design (WCAG) Compliance with accessibility standards for users with disabilities. |
No information available | |
Mobile Access and Management Full-featured admin console accessible from mobile devices. |
Mobile access and admin via web-based management console. | |
Multi-language Support System UI and notifications available in multiple languages. |
Multi-language support available (localization settings). | |
Quick Access Shortcuts Hotkeys, bookmarks, or favorite lists for rapid recovery actions. |
Quick access shortcuts (favorites/bookmarks/custom dashboards). | |
Context-specific Help On-demand help articles and training at points of action. |
Context-sensitive help and training embedded in UI. | |
Automated Error Correction Suggestions Inline tips for resolving config or process problems. |
No information available | |
Clear Incident Communication Interface Built-in notifications for team and stakeholder coordination. |
Built-in communication/notification for incidents/recoveries. | |
Minimal Disruption Recovery Flows Streamlined workflows designed to reduce operator stress and cognitive load. |
Workflow design is focused on reducing cognitive stress in emergencies (see UX documentation). | |
Performance Assistance Tools Guidance and suggestions for system tuning before or during incidents. |
Performance suggestion and assistance available in UI. |
Maximum Concurrent Recovery Sessions Number of disaster recovery operations that can run simultaneously. |
No information available | |
Data Restore Speed The speed at which critical pension fund data can be restored. |
No information available | |
Failover Activation Time Time taken to activate failover systems. |
No information available | |
Supported User Base Maximum number of concurrent users supported for recovery and continuity processes. |
No information available | |
Storage Capacity Maximum volume of backup data supported. |
No information available | |
Throughput Under Load Tests Performance under system stress scenarios. |
No information available | |
Auto-scaling Resources Ability to scale compute, storage, and network resources dynamically. |
Auto-scaling for storage and compute supported in cloud and hybrid deployments. | |
Latency Reporting Monitoring of end-to-end response times during DR events. |
Latency reports and monitoring are standard in DR workflows. | |
Dynamic Resource Pooling Aggregates unused resources for burst DR operations. |
Dynamic resource pooling is supported to optimize DR processing. | |
Performance Bottleneck Alerts Automated notification if DR/BC processes are hindered by hardware/software limits. |
Notifications and alerts for bottlenecks are a standard part of monitoring. |
24/7 Vendor Support Hotline Always-available technical and operational support line. |
Commvault provides 24/7 support for enterprise contract customers. | |
Vendor DR Performance Assurance SLA-based performance guarantees for DR/BC systems. |
Vendor DR performance assurance (SLAs) are stated in service agreements. | |
Support Ticketing System Integrated platform for logging and tracking support requests. |
Support ticketing is integrated. | |
Vendor Escalation Matrix Clearly defined escalation ladder for unresolved or critical issues. |
No information available | |
Self-help Resource Library Comprehensive, searchable help articles and documentation. |
Online knowledgebase and help resources provided. | |
Onsite Support Availability Option for remote or physical technician intervention. |
Onsite and remote support available via Commvault service agreements. | |
Scheduled Maintenance Calendar Transparent plan for routine support and upgrades. |
Scheduled maintenance notifications documented in customer portal. | |
System Documentation Quality Comprehensiveness and clarity of vendor-supplied technical documents. |
Detailed, high-quality docs and admin guides. | |
Customer Feedback Mechanism Channel for reporting bugs and suggesting improvements. |
Customer feedback and improvement process present. | |
Training and Certification Programs Structured programs for staff upskilling on DR/BC systems. |
Structured training (online/instructor-led/certification) available for customers. |
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