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Acronis Cyber Protect from Acronis
Integrated backup and security; AI-based anti-ransomware; disaster recovery orchestration; blockchain-based data verification; financial compliance tools; pension fund specific data classification; automated disaster recovery testing.
Product analysis by function
Disaster Recovery and Business Continuity Systems for Risk Management
Hardware and software solutions that ensure pension fund operations can continue during disruptions, including redundant data centers, automated failover systems, and recovery planning tools.
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System Redundancy
(14 Yes /14 Known /14 Possible features)
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Redundant Data Centers Presence of geographically separated duplicate data centers for failover. |
Acronis documentation and public whitepapers specify geographically distributed data centers for failover and redundancy. | |
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Redundant Network Connections Secondary network links to maintain connectivity if the primary fails. |
Acronis data centers are reported to have multi-provider network connections for reliability. | |
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Redundant Power Supplies Backup power solutions such as UPS and generators for uninterrupted operations. |
Product descriptions mention redundant (UPS + backup generator) power in every Acronis data center. | |
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RAID Storage Redundancy Use of RAID configurations for data loss protection in storage devices. |
Technical documentation reports RAID storage used for backup storage and redundancy. | |
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Automated Failover Capability of systems to automatically switch to backup resources with minimal downtime. |
Acronis DR orchestrates automated failover with minimal downtime as part of the service. | |
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Hot/Cold Standby Systems Availability of hot or cold standby servers ready for quick activation. |
Documentation and product demos describe hot standby VMs and quick failover options. | |
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Server Clustering Group of servers linked to enhance redundancy and load balancing. |
High-availability options include server clustering; confirmed by Acronis technical sheets. | |
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Disaster Recovery as a Service (DRaaS) Integration Integration with cloud-based DR solutions for rapid failover. |
Acronis Cyber Protect integrates with multiple DRaaS providers and its own cloud DR platform. | |
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Cross-region Replication Replication of data and services across multiple geographical regions. |
Cross-region replication is a described feature within Acronis documentation and release notes. | |
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Hardware Fault Tolerance Ability to sustain operations in the event of hardware failures. |
Hardware fault tolerance is described as a requirement for Acronis corporate data centers. | |
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Virtualization Support Utilization of virtual machines for flexible and fast disaster recovery. |
Acronis supports recovery to virtualized environments, including VMware/Hyper-V. | |
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Load Balancer Redundancy Redundant load balancers to prevent a single point of failure. |
Load balancing is called out as a method for DR services delivery in Acronis infrastructure. | |
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High Availability Architecture Architecture designed to minimize downtime and maintain service. |
Acronis markets high availability as a key differentiator, especially for critical workloads. | |
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Point-in-Time Recovery Ability to restore systems to a specific prior state. |
Point-in-time restore and granular file/database recovery are supported. |
Backup and Data Protection
(12 Yes /12 Known /13 Possible features)
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Automated Backup Scheduling Systematic, scheduled backups performed without manual intervention. |
Automated, scheduled backup routines are core to Acronis’ feature set. | |
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Incremental/Differential Backups Support for only backing up data that has changed since last backup. |
Incremental and differential backup are directly supported and configurable. | |
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Offsite Backup Location Safe storage of backup data in a physically separate location. |
Backups can be sent to offsite cloud storage; Acronis operates its own secure cloud locations. | |
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Backup Frequency How often backups are performed. |
No information available | |
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Backup Retention Policy Management Definition and enforcement of rules for how long backups are kept. |
Retention policies are configurable and enforceable in the Acronis admin dashboard. | |
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Encrypted Backup Storage Ensuring all backup data is encrypted in transit and at rest. |
Backup encryption is advertised as default (AES-256 in transit and at rest). | |
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Backup Verification and Testing Regularly validates backup integrity and usability by testing restores. |
Automated backup verification is performed via test restores according to documentation. | |
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Granular Restore Capability Ability to restore individual files, databases, or other small elements. |
Granular restore (individual file/object/db) is fully supported, as shown in help center. | |
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Automated Backup Failure Alerts Instant notification if a scheduled backup fails or is incomplete. |
Backup failure alerts via e-mail, console, and mobile app are built-in. | |
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Cloud Backup Integration Direct backup to trusted cloud storage providers. |
Direct integration with Acronis cloud storage and third-party clouds for backup supported. | |
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Snapshot Support Supports the creation of instant, space-efficient data snapshots. |
Snapshot backup technology is referenced in Acronis product details. | |
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Immutable Backups Protection from alteration or deletion for a set period. |
Immutable backup features are available for ransomware resilience. | |
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Multi-format Backup Support for backing up various data formats and systems. |
Acronis supports multiple file system and database backup formats. |
Disaster Recovery Planning and Orchestration
(9 Yes /9 Known /12 Possible features)
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Automated Recovery Workflows Predefined scripts/workflows for fast, consistent disaster recovery. |
Pre-built and customizable DR recovery workflows are part of orchestration offering. | |
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Customizable Runbooks Editable recovery procedure documents integrated with the recovery system. |
No information available | |
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Business Impact Analysis Tools Integrated tools for assessing the impact of various disruptions. |
Business impact analysis is available for disaster recovery planning in enterprise licenses. | |
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Recovery Point Objective (RPO) Minimum period between recovery points (measures potential data loss in disaster scenarios). |
No information available | |
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Recovery Time Objective (RTO) Maximum acceptable downtime for restoring operations. |
No information available | |
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Automated DR Plan Testing Ability to automatically run and validate recovery plans on a scheduled basis. |
Automated DR testing via scheduled DR drills and test failovers, as referenced in guides. | |
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Centralized DR Dashboard Unified UI to view status, progress, and issues with DR planning and activation. |
Centralized disaster recovery dashboard is promoted as a key admin interface. | |
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Change Tracking for Recovery Plans Version control and audit trails for modifications to recovery procedures. |
Change tracking and audit logs exist for recovery plan versions. | |
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Guided Recovery Wizards Step-by-step, user-friendly guides for executing recovery plans. |
Step-by-step recovery/provisioning wizards demonstrated in user training documentation. | |
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Role-based Plan Access Access controls to ensure only authorized personnel can view/modify DR plans. |
Role-based access for DR planning and execution is configurable. | |
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External Entity Notification Integration Built-in notification templates and integrations to alert third parties (customers, regulators) during events. |
Third-party notification integration available via built-in connectors and workflow builder. | |
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Compliance Reporting for DR Plans Automated reports to validate compliance with regulatory standards. |
Compliance and audit reporting is a feature specifically promoted for finance sector clients. |
Monitoring and Alerting
(10 Yes /10 Known /11 Possible features)
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Real-time System Health Monitoring Continuous monitoring of hardware, software, and network components. |
Real-time health/performance monitoring included with Acronis Cyber Protect console. | |
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Automated Failure Detection Immediate identification of system malfunctions or outages. |
Automatic monitoring detects failures and generates immediate alerts. | |
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Customizable Alert Thresholds Ability to define what triggers alert notifications. |
Administrators can set and adjust alert thresholds in the console. | |
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Multi-channel Alerts Support for sending notifications via email, SMS, voice, and app alerts. |
Multi-channel alerts supported (email, dashboard, SMS mobile). | |
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Anomaly Detection Algorithms AI-based warnings for abnormal activity suggestive of problems. |
AI-based anomaly detection is a highlight of the Cyber Protect platform. | |
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Automated Escalation Policies Rules for escalating incidents to higher levels as needed over time. |
Incident escalation workflows available for large and complex organizations. | |
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Event Logging and Audit Trails Comprehensive logs for all operational events and alerts. |
Event and audit logs are detailed for compliance and incident response. | |
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Dashboard Visualization Graphical representation of live system status and alerts. |
System status and health dashboards are standard in the platform UI. | |
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Health-check Scheduling Routine tests of all key system components. |
Scheduled health checks included as part of routine system assessments. | |
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Custom Incident Classification Tagging and prioritization of incidents based on severity and scope. |
No information available | |
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Historical Uptime Reporting Statistics on uptime and outage events over time. |
Uptime and outage reporting tools included. |
Regulatory Compliance and Security
(10 Yes /10 Known /11 Possible features)
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Audit Trail Logging Comprehensive records of all key changes and accesses for compliance checks. |
Audit trail/logging options for compliance; visible in documentation. | |
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Scheduled Compliance Reporting Automated reports demonstrating conformity to regulatory standards. |
Automated reporting for compliance is available, especially in advanced editions. | |
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Role-based Access Controls (RBAC) Defined user permissions based on responsibility and authority. |
Role-based access controls are a foundational security and compliance feature. | |
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Encryption (At Rest and In Transit) Industry-standard encryption for sensitive DR/BC data. |
End-to-end AES-256 encryption at rest, SSL/TLS in transit. | |
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Single Sign-On (SSO) Support Integration with enterprise authentication solutions. |
Supports SSO integration through SAML/OAuth; see enterprise documentation. | |
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Multi-factor Authentication Extra authentication layers for secure system access. |
Multi-factor authentication is supported for admin and user access. | |
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Separation-of-duties Enforcement Controls to mandate that no one user can compromise critical DR/BC processes. |
Separation-of-duties enforcement is configurable through roles and permissions. | |
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Retention Policy Enforcement Automated enforcement of document/data retention policies for compliance. |
Automated retention policy enforcement for compliance is part of backup management. | |
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Vulnerability Scanning Integration Continuous checks for and notification of known security issues. |
Vulnerability scanning and integration available for advanced licenses. | |
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Data Sovereignty Controls Allows location-based data storage to comply with jurisdictional rules. |
Customers can control data storage locations to meet data sovereignty requirements. | |
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Regulator Access Modules Secure portals for regulator review of DR planning and testing records. |
No information available |
User Management & Permissions
(10 Yes /10 Known /10 Possible features)
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Granular Permission Levels Multiple, clearly defined user permission tiers. |
Granular permission levels (user, admin, super-admin etc.) are standard. | |
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User Management Dashboard Centralized interface for user administration actions. |
User management dashboard is available in the admin UI. | |
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Privilege Escalation Controls Alerts and controls around elevation of user privileges. |
Privilege escalation is auditable and can trigger alerts according to docs. | |
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User Activity Monitoring Tracking and monitoring of user actions within the system. |
End-user activity can be monitored, and alerts are generated for unusual actions. | |
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Automated User Provisioning/De-provisioning Automatic onboarding/offboarding of users as employment status changes. |
Automated provisioning/de-provisioning via integration APIs. | |
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Delegated Administration Ability to delegate administration roles to business units, with oversight. |
Delegated admin roles can be set, allowing business unit-level admin controls. | |
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User Access Reviews Periodic, automated reviews of permission appropriateness. |
Regular automated user access reviews are available in enterprise editions. | |
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Integrated Directory Support Integration with Active Directory or LDAP for user federations. |
Active Directory/LDAP integration is supported for identity federation. | |
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Self-service Password Reset User ability to reset passwords securely and independently. |
Self-service password reset is available for users. | |
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Access Policy Management Tools to configure and monitor role-based access policies. |
Role- and policy-based access configuration is built into user/admin UI. |
Testing and Simulation
(9 Yes /9 Known /10 Possible features)
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Scheduled Full-scale DR Testing Automated or manual system-wide disaster recovery test routines. |
Scheduled/testing of full-system DR is available with orchestrated runbooks. | |
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Partial/Component-level Testing Testing specific system components in isolation. |
Partial/component-level testing is possible via selective restore or simulated DR. | |
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Simulated Disaster Scenarios Built-in disaster scenarios for realistic practice exercises. |
Simulated disaster scenarios available for training and DR plan validation. | |
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Automated Testing Result Reports System-generated outcomes from all tests and drills. |
Automated reporting of test results is built into the product. | |
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Issue and Action Logging Logs problems, resolutions, and follow-up actions from each test. |
Test outcomes and incident action logs are maintained for compliance. | |
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Regulatory Certification Support Integrated modules to support regulatory certifications. |
Regulatory certification support available for finance and health sector customers. | |
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After-action Review Tools Guidance for post-exercise performance assessment. |
After-action reviews and assessment tools included for post-DR/exercise review. | |
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Automated Remediation Guidance Recommendations and tasks generated from failed test steps. |
Automated remediation plans are generated from test result failures. | |
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Drill Frequency Configuration Supports defining how often regular testing should occur. |
No information available | |
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Test Impact Simulation Simulation capability to quantify impacts of disruption without executing full tests. |
Impact simulation for tests is described in disaster recovery documentation. |
Integration and Interoperability
(8 Yes /8 Known /10 Possible features)
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API Access for Automation APIs for automating DR/BC processes or integration with ITSM/orchestration tools. |
Extensive API documentation provided for automation and integration. | |
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Third-party Software Compatibility Ability to connect and function with diverse DR and backup products. |
Third-party backup, DR, and security tools are supported for compatibility. | |
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Data Import/Export Tools Easily move data into and from DR/BC environments. |
Import/export of backup data and system configs are available. | |
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Cloud Platform Integration Out-of-the-box support for AWS, Azure, GCP, and/or other relevant providers. |
Cloud platform integration with AWS, Azure, GCP, and others is supported out-of-the-box. | |
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ERP/Finance System Integration Native or API-based integration for key pension operations data feeds. |
No information available | |
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Regulatory Data Exchange Automated sharing of compliance and DR status with regulators. |
No information available | |
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Directory Services Integration Connection to organizational directory and access services. |
AD/LDAP/SSO integration provides directory services. | |
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Single Pane of Glass Management Manage, monitor, and respond across environments from one console. |
Single-pane-of-glass management is a main selling point for multi-site DR. | |
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Legacy System Support Tools or connectors for older hardware and software integration. |
Some legacy hardware/software support options are available, see integration guides. | |
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Event-driven Automation Hooks Triggers and hooks for programmatic responses to incidents. |
Event hooks for automation (e.g., incident triggers) are available for workflow integration. |
Usability and Accessibility
(10 Yes /10 Known /10 Possible features)
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Intuitive User Interface Simple, user-friendly layout minimizing operator error. |
Product emphasizes easy-to-use, modern UI with operator error prevention. | |
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Accessible Design (WCAG) Compliance with accessibility standards for users with disabilities. |
Acronis states conformance to accessibility standards for their management UIs. | |
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Mobile Access and Management Full-featured admin console accessible from mobile devices. |
Mobile apps and browser-based management console provided. | |
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Multi-language Support System UI and notifications available in multiple languages. |
Multiple language options for admin and user portals are available. | |
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Quick Access Shortcuts Hotkeys, bookmarks, or favorite lists for rapid recovery actions. |
Quick access to DR/restore actions via shortcuts/bookmarks is configurable. | |
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Context-specific Help On-demand help articles and training at points of action. |
Contextual help and guidance provided in-product and online. | |
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Automated Error Correction Suggestions Inline tips for resolving config or process problems. |
Automated suggestions and inline error guidance in admin console. | |
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Clear Incident Communication Interface Built-in notifications for team and stakeholder coordination. |
In-product notifications to coordinate incident response are standard. | |
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Minimal Disruption Recovery Flows Streamlined workflows designed to reduce operator stress and cognitive load. |
Minimal disruption workflows emphasized in UI/UX design. | |
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Performance Assistance Tools Guidance and suggestions for system tuning before or during incidents. |
Performance tuning tools and system health guidance available. |
Performance and Scalability
(4 Yes /4 Known /10 Possible features)
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Maximum Concurrent Recovery Sessions Number of disaster recovery operations that can run simultaneously. |
No information available | |
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Data Restore Speed The speed at which critical pension fund data can be restored. |
No information available | |
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Failover Activation Time Time taken to activate failover systems. |
No information available | |
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Supported User Base Maximum number of concurrent users supported for recovery and continuity processes. |
No information available | |
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Storage Capacity Maximum volume of backup data supported. |
No information available | |
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Throughput Under Load Tests Performance under system stress scenarios. |
No information available | |
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Auto-scaling Resources Ability to scale compute, storage, and network resources dynamically. |
Auto-scaling enabled for compute and storage pools, per data sheet. | |
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Latency Reporting Monitoring of end-to-end response times during DR events. |
Latency/response time reporting is part of Acronis DR test/trial process. | |
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Dynamic Resource Pooling Aggregates unused resources for burst DR operations. |
Resources dynamically pooled during DR activation phases according to documentation. | |
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Performance Bottleneck Alerts Automated notification if DR/BC processes are hindered by hardware/software limits. |
Performance bottleneck alerts available via dashboard and configuration. |
Support & Vendor Management
(10 Yes /10 Known /10 Possible features)
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24/7 Vendor Support Hotline Always-available technical and operational support line. |
24/7 support hotlines listed on Acronis website. | |
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Vendor DR Performance Assurance SLA-based performance guarantees for DR/BC systems. |
Acronis provides SLA-based DR performance for business and enterprise clients. | |
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Support Ticketing System Integrated platform for logging and tracking support requests. |
Integrated support ticketing system available to registered users. | |
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Vendor Escalation Matrix Clearly defined escalation ladder for unresolved or critical issues. |
A vendor escalation matrix is part of Acronis’ enterprise support plans. | |
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Self-help Resource Library Comprehensive, searchable help articles and documentation. |
Extensive self-help resource library (guides/videos/knowledge base) is available. | |
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Onsite Support Availability Option for remote or physical technician intervention. |
Onsite support can be arranged, as detailed in premium enterprise contracts. | |
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Scheduled Maintenance Calendar Transparent plan for routine support and upgrades. |
Customers receive scheduled maintenance calendars and notification. | |
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System Documentation Quality Comprehensiveness and clarity of vendor-supplied technical documents. |
Documentation and user guides are extensive, regularly updated, and described as high quality. | |
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Customer Feedback Mechanism Channel for reporting bugs and suggesting improvements. |
Customer feedback mechanisms are available within the user portal and support system. | |
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Training and Certification Programs Structured programs for staff upskilling on DR/BC systems. |
Acronis offers structured training/certification for partners and enterprise deployments. |
Disaster Recovery Systems for IT and Infrastructure
Backup infrastructure, replication technology, and recovery procedures ensuring business continuity in the event of system failures or disasters.
More Disaster Recovery Systems
More IT and Infrastructure ...
Backup Infrastructure
(11 Yes /11 Known /13 Possible features)
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Automated Backup Scheduling Ability to schedule and automate data backups at customizable intervals. |
Acronis Cyber Protect allows scheduling and automation of data backups at custom intervals per its documentation. | |
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Incremental Backups Supports only backing up changed or new data since the last backup, reducing resource usage. |
Acronis supports incremental backups, as noted in its technical specifications. | |
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Full Backups Ability to create comprehensive backups of entire systems or databases. |
Full system and database backups are directly highlighted in Acronis documentation. | |
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Encryption at Rest Data backups are encrypted during storage to prevent unauthorized access. |
Acronis offers encryption at rest for stored backup data as a core feature. | |
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Backup Retention Policy Management Ability to set, configure, and automate data retention periods for backups. |
Backup retention policies are configurable and automatable within Acronis Cyber Protect. | |
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Cloud Backup Option Option to store backups in the cloud for offsite recovery. |
Acronis supports cloud backup options for offsite disaster recovery. | |
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On-Premise Backup Option Ability to maintain backup copies at physical site(s) for local recovery. |
Local/on-prem backup options are offered as documented in Acronis service descriptions. | |
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Backup Verification & Integrity Checking Automatic validation and integrity checks of created backup files. |
Automatic backup verification and integrity checks are built into the Acronis platform. | |
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Backup Compression Ability to compress backup data to optimize storage space. |
Acronis applies compression to deduplicate and optimize backup storage. | |
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Backup Logging & Auditing Provides logs and audit trails for backup operations. |
Comprehensive audit logs and backup activity logs are available. | |
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Backup Speed Maximum achievable speed for creating backup copies. |
No information available | |
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Supported File Types Variety of system and file types the backup system can handle. |
No information available | |
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Multi-location Backup Support Ability to create and manage backups across multiple geographic locations. |
Supports distributed and cloud-geographic redundancy. |
Replication Technology
(10 Yes /10 Known /12 Possible features)
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Real-Time Data Replication Data changes are replicated instantly to backup locations. |
Features real-time replication for critical systems as part of disaster recovery orchestration. | |
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Asynchronous Replication Replication occurs at intervals, possibly with a slight lag behind production. |
Also supports asynchronous replication (scheduled/lower-priority). | |
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Synchronous Replication Updates occur simultaneously at both primary and replica sites. |
No information available | |
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Cross-Platform Replication Ability to replicate data between different operating systems or infrastructure platforms. |
Cross-platform DR (Windows, Linux, Mac, virtual, cloud) is called out in documentation. | |
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Replication Bandwidth Control Can limit or schedule replication data flow to avoid network congestion. |
Bandwidth throttling and scheduling of replication traffic is supported. | |
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Failover Automation Automated switching to replica systems in case of primary system failure. |
Failover automation is featured as part of DR orchestration. | |
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Replication Monitoring and Alerts System monitors health/status of replication, sending alerts if issues are detected. |
Monitoring and alerting for replication health is built in. | |
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Replication Latency Time delay between data being written to the primary and appearing at the replica. |
No information available | |
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Multi-Site Replication Support Capability to replicate information to more than two sites for higher resilience. |
Multi-site replication to different clouds/locations is supported. | |
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Versioning Support Allows roll-back and access to previous versions of replicated data. |
Allows rollbacks and access to previous data versions. | |
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Data Consistency Verification Ensures data integrity and consistency between primary and replica copies. |
Automatic consistency checks and validation for backup and replication. | |
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Selective Replication Ability to choose specific data sets or applications to replicate. |
Allows for selective replication by data set or application. |
Recovery Procedures
(8 Yes /8 Known /10 Possible features)
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Automated Recovery Orchestration Automated procedures for restoring key services/applications with minimal manual intervention. |
Automated Orchestration for DR recovery is a documented feature. | |
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Disaster Recovery Playbooks Detailed, standardized recovery scripts or manuals for various scenarios. |
Recovery playbooks/templates for DR are provided. | |
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Granular Restore Capabilities Ability to restore specific files, applications, databases, or systems as required. |
Granular restore: files, folders, databases, systems all supported. | |
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Rollback/Point-in-Time Restore Restoration to a specific time or backup snapshot. |
Point-in-time restore and snapshot-based rollback available. | |
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Self-Service Restore Interface Authorized users can initiate restore processes through a web GUI or portal. |
Self-service recoveries via web portal for authorized users. | |
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Testing and Simulation Tools Support for running disaster recovery test drills without impacting production. |
Recovery testing and simulations supported without production risk. | |
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Recovery Speed Estimated time to recover a critical system or essential data. |
No information available | |
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Automated Application Dependency Mapping System maps and restores interdependent applications in a required order. |
No information available | |
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Comprehensive Documentation Accessible and up-to-date documentation for all recovery scenarios. |
Comprehensive technical documentation and knowledgebase. | |
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Multi-Platform Recovery Support Ability to restore systems running on different technology stacks or clouds. |
Multi-platform DR recovery support: restores to diverse hypervisors, OSes, clouds. |
Testing & Validation
(8 Yes /8 Known /9 Possible features)
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Scheduled DR Drills Ability to plan and execute regular disaster recovery test events. |
Scheduled DR drills and automated test execution are available and part of platform. | |
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Automated Test Execution Automated workflows for running DR simulations. |
DR testing automation present. | |
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Reporting and Analytics Generate reports of test outcomes, response times, and gaps. |
Test outcome reporting and analytics is available via dashboards. | |
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Compliance Checklists Ensures tests meet regulatory requirements. |
Compliance checklists (GDPR, SOX, etc.) are supported for test/reporting. | |
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Role-Based Test Access Limits who can initiate, monitor, or stop DR tests. |
Role-based workflows for DR tests documented in product materials. | |
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Test Environment Isolation DR test environment is segregated to prevent interference with production. |
Test environment can be isolated by policy for DR drills. | |
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Test Frequency How often DR tests are conducted. |
No information available | |
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Real-Time Monitoring During Tests Visibility into processes and results during live drill execution. |
Real-time monitoring dashboards are shown in product screenshots and documentation. | |
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Automated Gap Analysis System evaluates outcomes to identify weaknesses or failures after each test. |
Automated gap analysis post-DR test is provided as a feature. |
Business Continuity Planning Integration
(7 Yes /7 Known /8 Possible features)
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BCP Template Support Includes or integrates with standardized business continuity planning templates. |
BCP templates and integrations available for enterprise/compliance customers. | |
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Critical Operations Prioritization Enables ranking and quick restoration of the most vital business applications. |
Critical operations can be ranked and DR orchestration performed accordingly. | |
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Dependency Mapping Tools Visualizes operational and data dependencies to inform BCP planning. |
Dependency mapping and visualization: Included for advanced DR planning. | |
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Cross-Team Alerting Notifies relevant business units during BCP/DR events. |
Cross-team/business-unit alerts are supported through notification and escalation systems. | |
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Third-Party Service Failover Supports failover processes for critical vendor-supplied services. |
No information available | |
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RTO/RPO Dashboard Displays recovery time objective and recovery point objective metrics related to current DR plans. |
RTO/RPO dashboards and SLA tracking are present. | |
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Policy Versioning Track and manage changes in BCP/DR policies over time. |
BC/DR policy versioning/tracking is available for audits and compliance. | |
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Pre-Defined Incident Scenarios Library of scenario templates for rapid response during various disaster types. |
Scenario and incident library for different disaster types integrated for quick plan building. |
Monitoring & Alerts
(8 Yes /8 Known /8 Possible features)
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24/7 System Health Monitoring Round-the-clock monitoring of backup, replication, and DR resources. |
24/7 monitoring of backup/DR/replication infrastructure is described on vendor's site. | |
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Custom Alert Triggers Users can define custom alerts based on metrics or incidents. |
Custom alert triggers, including custom rules, are configurable. | |
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Automated Escalation Procedures Automate notification and escalation to response teams when incidents are detected. |
Automated escalation procedures for response teams configurable by policy. | |
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Alert Severity Levels Categorizes alerts by criticality or urgency. |
Support for categorization/severity of alerts is explicit in the dashboard. | |
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Centralized Alert Dashboard Unified dashboard for managing and responding to all DR-related alerts. |
Centralized alert dashboard is shown in product marketing material. | |
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Notification Channels Supports multiple notification channels (email, SMS, call, chat). |
Multiple notification channel support (email, SMS, chat, webhook) is offered. | |
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Alert Resolution Tracking Track status and resolution of alerts/incidents. |
Incident tracking and alert histories part of dashboard. | |
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Automated Incident Ticketing Creates support tickets for failures or critical alerts automatically. |
Automated support ticket creation based on alerts/failures is available via integrations. |
Security & Compliance
(9 Yes /9 Known /9 Possible features)
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Encryption In-Transit Backup and replication data is encrypted during transfer. |
Encryption in transit (TLS/SSL) for data backup/replication is enforced by default. | |
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Access Control & User Permissions Granular control over who can access, modify, or restore backup data. |
Role/user/granular access control built into Acronis user management. | |
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Audit Trail Logging Detailed logs to track who accessed or changed DR systems or data. |
Audit trail logging present for all admin/user/system actions. | |
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Regulatory Compliance Certifications Support for compliance with SOX, GDPR, FINRA, SEC, or local standards. |
Supports major compliance (SOX, GDPR, FINRA, SEC) and certification/validation tools. | |
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Multi-Factor Authentication (MFA) Enhanced authentication for administrative access to DR components. |
Multi-factor authentication is supported for privileged/admin accounts. | |
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Data Masking/Anonymization Sensitive data in backups can be masked during test recovery. |
Data masking/anonymization for test/data labs included. | |
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Immutable Backups Backups cannot be altered or deleted within defined retention windows. |
Immutable backups supported; backup data is write-once/read-many (WORM) capable. | |
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Compliance Reporting Automated compliance and audit reports to demonstrate controls. |
Compliance reporting is automated with report templates for auditors. | |
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Role-Based Access Control (RBAC) Assign access by roles for least-privilege operation. |
RBAC with granular role assignment is available for all operations. |
Scalability & Performance
(5 Yes /5 Known /7 Possible features)
|
Horizontal Scaling Support Can add more resources or nodes as the system grows. |
Supports horizontal scaling through distributed architecture and node clustering. | |
|
Performance Monitoring Tools to monitor resource usage and identify bottlenecks. |
Real-time performance monitoring and dashboards supported. | |
|
Max Supported Data Volume Maximum volume the DR platform can reliably back up and recover. |
No information available | |
|
Concurrent Backup/Restore Jobs Number of simultaneous backup or restore operations supported. |
No information available | |
|
Multi-Tenant Support Supports hosting DR for multiple lines of business or brokerages. |
Supports multi-tenant deployments; enables separation for business units or customers. | |
|
Load Balancing Spreads backup/restore workload automatically across resources. |
Load balancing capabilities in distributed deployments described. | |
|
Resource Auto-provisioning System can automatically assign storage, compute resources as needs change. |
Resource autoprovioning (disk, compute) available via policy. |
Usability & Access
(6 Yes /6 Known /7 Possible features)
|
Web-Based Management Interface Modern, browser-accessible dashboard for system management. |
Web management interface available through browser (HTML5 UI). | |
|
Mobile Access Ability to monitor and manage DR systems via mobile devices. |
Mobile apps and browser access for management/alerts are present. | |
|
API Integration Open APIs for integration with monitoring, orchestration, or ticketing tools. |
API integration (REST and webhooks) with external tools is supported. | |
|
Contextual Help/Documentation Built-in help and documentation relevant to current tasks. |
Contextual online help and in-product documentation. | |
|
Multi-Language Support User interfaces and documentation available in multiple languages. |
Multi-language support for user interface and documentation. | |
|
Accessibility Compliance Interfaces comply with accessibility standards for users with disabilities. |
No information available | |
|
Customizable Dashboards Users can adapt views and widgets to personal or organizational needs. |
Customizable dashboards for reporting and alerts are built-in. |
Vendor Support & Service Reliability
(7 Yes /7 Known /8 Possible features)
|
24x7 Support Availability Vendor offers round-the-clock support for critical incidents. |
Acronis offers 24x7 premium support for enterprise plans. | |
|
Service Level Agreements (SLAs) Agreed-upon guarantees for availability and issue response. |
Documented SLAs are available (service availability and response times). | |
|
High Availability Architecture DR product itself is architected for high uptime with redundant components. |
System architecture for high availability is part of Acronis DR infrastructure. | |
|
Uptime Guarantee The percentage of time the service is guaranteed to be operational. |
No information available | |
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Proactive Issue Notification Vendor notifies customers about disruptions or vulnerabilities proactively. |
Proactive notifications are offered for planned maintenance, vulnerabilities, and incidents. | |
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Dedicated Technical Account Manager Option for a named technical advisor from the vendor. |
Dedicated account managers are available for enterprise customers. | |
|
Customer Training Programs Vendor provides training to ensure effective product use. |
Customer training and onboarding programs are provided by Acronis. | |
|
Community and Knowledge Base Access Active user community and searchable technical knowledge base. |
Active knowledge base and user community are accessible online. |
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