at Financial Technnology Year
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Druva Phoenix from Druva
Cloud-native disaster recovery; centralized management; automated compliance; ransomware recovery; global deduplication; financial services focused security controls; pension fund data archiving and governance.
Product analysis by function
Disaster Recovery and Business Continuity Systems for Risk Management
Hardware and software solutions that ensure pension fund operations can continue during disruptions, including redundant data centers, automated failover systems, and recovery planning tools.
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System Redundancy
(14 Yes /14 Known /14 Possible features)
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Redundant Data Centers Presence of geographically separated duplicate data centers for failover. |
Druva Phoenix is a cloud-based solution built on AWS with multi-zone and multi-region redundancy, ensuring geographically separated system duplication. | |
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Redundant Network Connections Secondary network links to maintain connectivity if the primary fails. |
AWS infrastructure (used by Druva Phoenix) is designed with redundant backbone links and secondary connectivity for failover. | |
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Redundant Power Supplies Backup power solutions such as UPS and generators for uninterrupted operations. |
Druva leverages cloud infrastructure with UPS/generators and redundant physical layers at AWS data centers. | |
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RAID Storage Redundancy Use of RAID configurations for data loss protection in storage devices. |
Phoenix supports storage-level RAID configurations through AWS’s managed storage platform. | |
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Automated Failover Capability of systems to automatically switch to backup resources with minimal downtime. |
Druva offers automated failover orchestration in its disaster recovery workflows. | |
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Hot/Cold Standby Systems Availability of hot or cold standby servers ready for quick activation. |
Hot and cold standby servers can be configured in Druva’s DRaaS offering based on documented product capabilities. | |
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Server Clustering Group of servers linked to enhance redundancy and load balancing. |
Druva supports clustering/load balanced server groups; this is standard in AWS-hosted compute backends. | |
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Disaster Recovery as a Service (DRaaS) Integration Integration with cloud-based DR solutions for rapid failover. |
Druva Phoenix integrates with Disaster Recovery as a Service providers/solutions for rapid failover. | |
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Cross-region Replication Replication of data and services across multiple geographical regions. |
Cross-region replication is supported (global deduplication, geo-spread backup/restore offered). | |
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Hardware Fault Tolerance Ability to sustain operations in the event of hardware failures. |
AWS provides hardware fault tolerance; Druva’s SLA and disaster recovery documentation confirm support. | |
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Virtualization Support Utilization of virtual machines for flexible and fast disaster recovery. |
Virtualization is supported both on-premises (VMware, Hyper-V) and in DR orchestration to cloud. | |
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Load Balancer Redundancy Redundant load balancers to prevent a single point of failure. |
Supports load balancer redundancy (cloud load balancing is native in AWS stack, on which Druva Phoenix runs). | |
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High Availability Architecture Architecture designed to minimize downtime and maintain service. |
Druva’s reference architecture and SLA emphasize high-availability infrastructure and operations. | |
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Point-in-Time Recovery Ability to restore systems to a specific prior state. |
Point-in-time recovery (file versioning and VM snapshots) is a standard, advertised feature. |
Backup and Data Protection
(12 Yes /12 Known /13 Possible features)
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Automated Backup Scheduling Systematic, scheduled backups performed without manual intervention. |
Automated backup scheduling is part of Druva’s central policy/management platform. | |
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Incremental/Differential Backups Support for only backing up data that has changed since last backup. |
Incremental and differential backup methods are used to optimize storage and bandwidth. | |
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Offsite Backup Location Safe storage of backup data in a physically separate location. |
Backups can be held in AWS regions apart from production, fulfilling offsite backup requirements. | |
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Backup Frequency How often backups are performed. |
No information available | |
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Backup Retention Policy Management Definition and enforcement of rules for how long backups are kept. |
Retention policies are configurable and automatically enforced by the platform. | |
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Encrypted Backup Storage Ensuring all backup data is encrypted in transit and at rest. |
Backups are encrypted at rest and in transit (documented at https://www.druva.com/solutions/security-compliance/). | |
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Backup Verification and Testing Regularly validates backup integrity and usability by testing restores. |
Automated verification and regular, test restores are supported via policy controls and compliance reporting. | |
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Granular Restore Capability Ability to restore individual files, databases, or other small elements. |
Granular individual file, database, and VM restore is supported and documented. | |
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Automated Backup Failure Alerts Instant notification if a scheduled backup fails or is incomplete. |
Backup and job failure alerts are a feature of Phoenix’s alerting/monitoring dashboard. | |
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Cloud Backup Integration Direct backup to trusted cloud storage providers. |
Cloud backup integration is the Phoenix core value proposition and publicly advertised. | |
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Snapshot Support Supports the creation of instant, space-efficient data snapshots. |
Supports snapshot-based instant data recovery for VMs and files. | |
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Immutable Backups Protection from alteration or deletion for a set period. |
Druva supports immutable backup features, including legal hold and write-once policies. | |
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Multi-format Backup Support for backing up various data formats and systems. |
Backups support multiple data formats and platforms (OS, DB, VMs, NAS, SaaS, etc.). |
Disaster Recovery Planning and Orchestration
(10 Yes /10 Known /12 Possible features)
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Automated Recovery Workflows Predefined scripts/workflows for fast, consistent disaster recovery. |
Automated DR/recovery workflows are provided in platform and can be customized per asset. | |
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Customizable Runbooks Editable recovery procedure documents integrated with the recovery system. |
Runbooks can be customized and embedded for recovery workflows in the administrator interface. | |
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Business Impact Analysis Tools Integrated tools for assessing the impact of various disruptions. |
BIA support is embedded through compliance/impact reports for regulated industries. | |
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Recovery Point Objective (RPO) Minimum period between recovery points (measures potential data loss in disaster scenarios). |
No information available | |
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Recovery Time Objective (RTO) Maximum acceptable downtime for restoring operations. |
No information available | |
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Automated DR Plan Testing Ability to automatically run and validate recovery plans on a scheduled basis. |
Automated DR testing and validation is part of ongoing compliance and SLA testing packages. | |
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Centralized DR Dashboard Unified UI to view status, progress, and issues with DR planning and activation. |
Centralized dashboard for DR/BC status is shown in product screenshots and documentation. | |
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Change Tracking for Recovery Plans Version control and audit trails for modifications to recovery procedures. |
All runbook, workflow, and plan changes are versioned and tracked for audit/compliance. | |
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Guided Recovery Wizards Step-by-step, user-friendly guides for executing recovery plans. |
Guided recovery steps/wizards are embedded in the product UI for disaster response and troubleshooting. | |
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Role-based Plan Access Access controls to ensure only authorized personnel can view/modify DR plans. |
Role-based access controls are used to define who may view and edit DR/BC plans. | |
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External Entity Notification Integration Built-in notification templates and integrations to alert third parties (customers, regulators) during events. |
Notifications to external entities available via integration connectors (email, SIEM, custom alerts). | |
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Compliance Reporting for DR Plans Automated reports to validate compliance with regulatory standards. |
Compliance reporting is built into the platform for regulatory review (advertised for financial services). |
Monitoring and Alerting
(10 Yes /10 Known /11 Possible features)
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Real-time System Health Monitoring Continuous monitoring of hardware, software, and network components. |
Continuous health/status monitoring supported from cloud console. | |
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Automated Failure Detection Immediate identification of system malfunctions or outages. |
System automatically detects and notifies administrators of failures or unresponsive resources. | |
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Customizable Alert Thresholds Ability to define what triggers alert notifications. |
Alert thresholds and notification policies are configurable at system, job, or user level. | |
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Multi-channel Alerts Support for sending notifications via email, SMS, voice, and app alerts. |
Notifications via email, SMS, and other supported channels for alerting and reporting. | |
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Anomaly Detection Algorithms AI-based warnings for abnormal activity suggestive of problems. |
Druva advertises the use of anomaly detection to spot ransomware activity and abnormal backup patterns. | |
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Automated Escalation Policies Rules for escalating incidents to higher levels as needed over time. |
Escalation policies configurable within administrator/dashboard interface for incident response. | |
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Event Logging and Audit Trails Comprehensive logs for all operational events and alerts. |
Event logs and audit trails are maintained for all major product operations and are exportable. | |
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Dashboard Visualization Graphical representation of live system status and alerts. |
Visual dashboards and analytics are prominent product features (see Druva Phoenix console). | |
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Health-check Scheduling Routine tests of all key system components. |
Health checks and scheduled validation of system/backup status are supported via policy. | |
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Custom Incident Classification Tagging and prioritization of incidents based on severity and scope. |
No information available | |
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Historical Uptime Reporting Statistics on uptime and outage events over time. |
Uptime statistics are standard in cloud backup/service reports available to administrators. |
Regulatory Compliance and Security
(9 Yes /9 Known /11 Possible features)
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Audit Trail Logging Comprehensive records of all key changes and accesses for compliance checks. |
Audit trails (change/access logging) are required for financial industry deployments and supported. | |
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Scheduled Compliance Reporting Automated reports demonstrating conformity to regulatory standards. |
Scheduled compliance (regulatory) reporting functions are advertised on datasheets for financial customers. | |
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Role-based Access Controls (RBAC) Defined user permissions based on responsibility and authority. |
Role-based access controls are configurable for user and admin accounts in Phoenix. | |
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Encryption (At Rest and In Transit) Industry-standard encryption for sensitive DR/BC data. |
All data is encrypted both in-transit and at-rest using industry standards (AES-256/TLS). | |
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Single Sign-On (SSO) Support Integration with enterprise authentication solutions. |
Integrates with SSO providers (Okta, Azure AD, ADFS, etc.) for authentication. | |
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Multi-factor Authentication Extra authentication layers for secure system access. |
Multi-factor authentication is available and strongly recommended for privileged access. | |
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Separation-of-duties Enforcement Controls to mandate that no one user can compromise critical DR/BC processes. |
No information available | |
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Retention Policy Enforcement Automated enforcement of document/data retention policies for compliance. |
Retention policies are configurable and can be enforced automatically for all backup content. | |
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Vulnerability Scanning Integration Continuous checks for and notification of known security issues. |
Automated vulnerability scanning and notification are provided by both Druva and the AWS infrastructure. | |
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Data Sovereignty Controls Allows location-based data storage to comply with jurisdictional rules. |
Data sovereignty features allow selection of backup region to conform with jurisdictional/company policy. | |
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Regulator Access Modules Secure portals for regulator review of DR planning and testing records. |
No information available |
User Management & Permissions
(10 Yes /10 Known /10 Possible features)
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Granular Permission Levels Multiple, clearly defined user permission tiers. |
Granular role/permissions definitions for administrative and user access are present. | |
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User Management Dashboard Centralized interface for user administration actions. |
Phoenix administrator dashboard allows for full user management and access review. | |
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Privilege Escalation Controls Alerts and controls around elevation of user privileges. |
Privileged escalation events and security actions are monitored and alerted via audit system. | |
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User Activity Monitoring Tracking and monitoring of user actions within the system. |
User actions (login, backup, restore, admin events) are tracked and monitored in the audit logs. | |
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Automated User Provisioning/De-provisioning Automatic onboarding/offboarding of users as employment status changes. |
API-based onboarding/offboarding is supported; automated user provisioning can be implemented via SSO directory sync. | |
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Delegated Administration Ability to delegate administration roles to business units, with oversight. |
Delegation is possible; sub-administrator roles or business-unit controls are supported. | |
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User Access Reviews Periodic, automated reviews of permission appropriateness. |
Regular access reviews can be scheduled and are documented as a compliance reporting tool. | |
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Integrated Directory Support Integration with Active Directory or LDAP for user federations. |
Directory integration (Active Directory, LDAP, SSO) is documented in the admin guides. | |
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Self-service Password Reset User ability to reset passwords securely and independently. |
Self-serve password reset is available for users through the Druva portal. | |
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Access Policy Management Tools to configure and monitor role-based access policies. |
Access policy management tools, including rights management and audit, are built-in. |
Testing and Simulation
(8 Yes /8 Known /10 Possible features)
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Scheduled Full-scale DR Testing Automated or manual system-wide disaster recovery test routines. |
System-wide DR tests are supported and can be run both manually and on automated schedules. | |
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Partial/Component-level Testing Testing specific system components in isolation. |
Component-level disaster recovery testing is documented as part of the platform. | |
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Simulated Disaster Scenarios Built-in disaster scenarios for realistic practice exercises. |
Simulated disaster drills are available as configurable policy-based test runs. | |
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Automated Testing Result Reports System-generated outcomes from all tests and drills. |
Testing outcomes are logged and available through platform reporting. | |
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Issue and Action Logging Logs problems, resolutions, and follow-up actions from each test. |
Issues/actions resulting from test runs can be logged and reported for audit and follow-up. | |
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Regulatory Certification Support Integrated modules to support regulatory certifications. |
Supports regulatory certification evidence and testing documentation. | |
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After-action Review Tools Guidance for post-exercise performance assessment. |
After-action review and post-mortem summaries are configurable via incident/task workflow. | |
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Automated Remediation Guidance Recommendations and tasks generated from failed test steps. |
Automated suggestions and guidance are included in reports and post-test reviews. | |
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Drill Frequency Configuration Supports defining how often regular testing should occur. |
No information available | |
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Test Impact Simulation Simulation capability to quantify impacts of disruption without executing full tests. |
No information available |
Integration and Interoperability
(8 Yes /8 Known /10 Possible features)
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API Access for Automation APIs for automating DR/BC processes or integration with ITSM/orchestration tools. |
Open APIs allow integration and process automation for DR/backup tasks. | |
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Third-party Software Compatibility Ability to connect and function with diverse DR and backup products. |
Multiple industry integration points (VMware, AWS, NAS, DB, etc.) and certification for third-party interoperability. | |
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Data Import/Export Tools Easily move data into and from DR/BC environments. |
Import/export capability for backup/restore across environments is listed in product documentation. | |
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Cloud Platform Integration Out-of-the-box support for AWS, Azure, GCP, and/or other relevant providers. |
Out-of-the-box integration with AWS and Azure; supports GCP via API. | |
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ERP/Finance System Integration Native or API-based integration for key pension operations data feeds. |
No information available | |
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Regulatory Data Exchange Automated sharing of compliance and DR status with regulators. |
No information available | |
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Directory Services Integration Connection to organizational directory and access services. |
Directory services (AD, SSO, LDAP) supported, allowing federated user/group management. | |
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Single Pane of Glass Management Manage, monitor, and respond across environments from one console. |
Centralized management (single pane of glass) visible in sales and support collateral. | |
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Legacy System Support Tools or connectors for older hardware and software integration. |
Limited support for legacy systems/OS is mentioned for select archival and migration use cases. | |
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Event-driven Automation Hooks Triggers and hooks for programmatic responses to incidents. |
Supports event-driven automation via webhooks and API connectors for incident response. |
Usability and Accessibility
(9 Yes /9 Known /10 Possible features)
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Intuitive User Interface Simple, user-friendly layout minimizing operator error. |
Druva Phoenix is widely praised for its intuitive UI in analyst reviews. | |
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Accessible Design (WCAG) Compliance with accessibility standards for users with disabilities. |
Phoenix is designed for accessibility; documentation states WCAG conformance. | |
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Mobile Access and Management Full-featured admin console accessible from mobile devices. |
Admins can access/manage system via responsive web UI and mobile app. | |
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Multi-language Support System UI and notifications available in multiple languages. |
No information available | |
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Quick Access Shortcuts Hotkeys, bookmarks, or favorite lists for rapid recovery actions. |
Quick actions and favorites exist in admin UI for common disaster management operations. | |
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Context-specific Help On-demand help articles and training at points of action. |
Contextual help, tooltips, and documentation are part of the product’s online interface. | |
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Automated Error Correction Suggestions Inline tips for resolving config or process problems. |
Inline guidance and suggestions are shown for error correction in system config screens. | |
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Clear Incident Communication Interface Built-in notifications for team and stakeholder coordination. |
Alerts and interfaces are available for communicating DR events to team/stakeholders. | |
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Minimal Disruption Recovery Flows Streamlined workflows designed to reduce operator stress and cognitive load. |
Streamlined recovery workflows are designed to minimize disruption and confusion in crisis. | |
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Performance Assistance Tools Guidance and suggestions for system tuning before or during incidents. |
Performance tuning recommendations and best practice tips are built into the UI and documentation. |
Performance and Scalability
(4 Yes /4 Known /10 Possible features)
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Maximum Concurrent Recovery Sessions Number of disaster recovery operations that can run simultaneously. |
No information available | |
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Data Restore Speed The speed at which critical pension fund data can be restored. |
No information available | |
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Failover Activation Time Time taken to activate failover systems. |
No information available | |
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Supported User Base Maximum number of concurrent users supported for recovery and continuity processes. |
No information available | |
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Storage Capacity Maximum volume of backup data supported. |
No information available | |
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Throughput Under Load Tests Performance under system stress scenarios. |
No information available | |
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Auto-scaling Resources Ability to scale compute, storage, and network resources dynamically. |
Auto-scaling (compute, storage, IOPS) is an inherent feature of cloud native solutions like Druva Phoenix. | |
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Latency Reporting Monitoring of end-to-end response times during DR events. |
System response and latency metrics are accessible via dashboard and drill-down reports. | |
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Dynamic Resource Pooling Aggregates unused resources for burst DR operations. |
Dynamic resource pooling/burst scaling is supported for DR events and large backup/restore jobs. | |
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Performance Bottleneck Alerts Automated notification if DR/BC processes are hindered by hardware/software limits. |
Performance bottleneck alerts are included as part of health/system issue identification. |
Support & Vendor Management
(10 Yes /10 Known /10 Possible features)
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24/7 Vendor Support Hotline Always-available technical and operational support line. |
Druva support is 24/7 globally and has a hotline; SLA documents and customer reviews confirm. | |
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Vendor DR Performance Assurance SLA-based performance guarantees for DR/BC systems. |
Performance guarantees and SLAs are prominently stated for regulated industries like finance. | |
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Support Ticketing System Integrated platform for logging and tracking support requests. |
Support ticketing/tracking is available inside the Phoenix admin portal. | |
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Vendor Escalation Matrix Clearly defined escalation ladder for unresolved or critical issues. |
Support escalation paths are documented for all severity levels. | |
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Self-help Resource Library Comprehensive, searchable help articles and documentation. |
Extensive self-help/documentation resources are available on the Druva website. | |
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Onsite Support Availability Option for remote or physical technician intervention. |
Onsite (remote/hands, in-person for critical cases) support is available per agreement. | |
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Scheduled Maintenance Calendar Transparent plan for routine support and upgrades. |
Regular, scheduled maintenance and upgrade windows are notified to customers, and transparent maintenance logs are provided. | |
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System Documentation Quality Comprehensiveness and clarity of vendor-supplied technical documents. |
Phoenix documentation is frequently cited as comprehensive and clear in user reviews. | |
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Customer Feedback Mechanism Channel for reporting bugs and suggesting improvements. |
Feedback mechanisms, product suggestion forums, and bug reporting are available via web portal. | |
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Training and Certification Programs Structured programs for staff upskilling on DR/BC systems. |
Online training, webinars, and optional certification are offered for enterprise customers and partners. |
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