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Duck Creek Customer 360 from Duck Creek Technologies
Aggregates customer policy, claims, and billing data into unified customer views, offers digital self-service, workflow automation, customer engagement analytics, and omnichannel support designed for insurers.
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Customer Relationship Management (CRM) Systems for Customer Service
Platforms that manage customer interactions, track communication history, and provide a 360-degree view of policyholder relationships across products and touchpoints.
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