Enghouse Interactive

Enghouse Interactive delivers technology and expertise to maximize the value of customer interactions for the financial services industry with a wide range of contact center and customer experience solutions.

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Email: sales@enghouse.com

Phone: +1 905-946-3200

Web: https://www.enghouseinteractive.com/

products

• Enghouse Interactive Contact Center
  A contact center solution for financial services with specialized capabilities for pension fund administration. Features include secure authentication, member data access, integrated knowledge bases for pension information, regulatory compliant recording, and integration with pension administration systems for seamless member service.
  
• Enghouse Interactive IVR
  Robust IVR for insurance customer service: supports self-service, policy claims, mobile and web integration, speech recognition, and agent-assisted service escalation.