at Financial Technnology Year
Please contact them if you have any questions.
SMG (Service Management Group)
SMG is a customer experience management firm that combines technology and services to collect, analyze, and act on customer and employee feedback.
Email: info@smg.com
Phone: +1 816-221-3400
Web: https://www.smg.com/
Products
SMG Financial Services Platform
Category: Customer Feedback and Survey Tools
Comprehensive CX platform with insurance-specific feedback collection, analytics, and action planning tools. Includes digital, contact center, and in-person feedback channels with real-time alerts and case management. Features insurance benchmarking and specialized modules for claims experience and agent interactions..
More..