at Financial Technnology Year
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Concentrix
Concentrix is a global customer experience solutions company that provides technology-infused customer engagement services across multiple channels.
Email: inquiry@concentrix.com
Phone: +1 800-747-0583
Web: https://www.concentrix.com/
Products
Concentrix VOC for Insurance
Category: Customer Feedback and Survey Tools
End-to-end voice of customer solution with insurance-specific survey methodologies, analytics, and action management. Includes specialized modules for claims satisfaction, policy servicing, digital experience, and agent performance. Features predictive analytics for renewal likelihood and cross-sell opportunities..
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